20i

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20i

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About 20i

20i’s founders created the original reseller hosting package in 1998, and have been delighting customers ever since. Responsible for Webfusion, 123-reg and Heart Internet, Jonathan and Tim Brealey’s web hosting experience covers 20 years.

The 20i 100% SSD web servers take advantage of our unique load-balancing technology, making them the quickest around. They autoscale - meaning that even if a site sees a spike in traffic, every user will still get lightning-fast performance.

Good support is really important to us: we’re all techies who love to help! From our headquarters in Nottinghamshire, UK, we provide friendly round-the-clock support from knowledgeable hosting experts. Check out our 5-star Trustpilot reviews.

Whether you’re a web designer, an agency, a hosting reseller or a single-site user, 20i has you covered. Our packages range from one site to unlimited sites.

Security measures like free SSL certificates and offsite backups are available, and we have a simple and fast migration centre to make moving to us hassle-free. You can also register domains with us, and we even have our own WordPress-optimised platform.

Do you want more freedom than shared hosting? Then try our virtual private server (VPS) range. These are based on powerful hardware: fast CPUs, 100% SSD storage, range from 1 GB to 16 GB RAM. Like all our hosting, they're UK-based.

The cost of our packages range from as little as ‘free’...so what’s stopping you giving us a try?

20i Product Details

10,000 websites move to 20i every month, and that's increasing!

Why? It's a combination of the latest cutting-edge hardware, easy to use software and great value and unparalleled customer service.

20i Support & Customer Service

Our UK-based support team are all technically adept with hosting, often with extensive experience at other hosting companies.

They're available through a support ticket system and live chat during office hours.

They're all based at our Nottinghamshire headquarters - in the room next door to our technical specialists! So on the rare occasion they're unsure of anything, they have direct access to those who created our platform.

The one thing that gets mentioned most in our reviews is the quality of our support. It's something we invest the most in as we know how important it can be.

Countries 20i Services Available In

UK and worldwide (English language support).

20i Free Trial Information

First month £1.

30 day money back guarantee.

We even have free hosting on our main platforms, so feel free to test us out!

20i Pricing

Get your first month hosting for £1, and see how much things improve!

All plans - reseller hosting, WordPress hosting, personal hosting, business hosting and virtual private servers - have a '12 month for the price of 10' option.

20i Key Features

  • Web hosting
  • WordPress-optimised hosting
  • Reseller hosting
  • Virtual private servers
  • Domain names
  • Windows hosting

20i Reviews

5.0

Out of 5 stars
(87 Reviews)

Excellent!

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20i
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Tuesday, August 14, 2018

20i's platform is excellent. Reliable and easy to manage. What sets them apart is their five star customer support. We're confident that they'll respond promptly and assist us in resolving issues quickly and efficiently. Happy to recommend them based on 20 years of dealing with hosting partners. 20i are the best.

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Tuesday, August 14, 2018

Hugely impressed by the speed and quality of ticket desk support.

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Tuesday, August 14, 2018

Best hosting I have ever used

Having used other hosting providers, I can honestly say I haven't had better than 20i, everything works as it is supposed too and the support is second to none, you send a support ticket and usually within minutes you have an answer. 100% 5 stars

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Sunday, August 12, 2018

Great hosting provider, Always there to help when needed. I would 100% recommend this company.

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Sunday, August 12, 2018

Puts Money Where Mouth Is!

You've put your money where your mouth is. The hosting is fast and customer service matches similar expectations. Thanks to Aaron today for coming back with simple, clear and precise information.You're a breath of fresh air from other customer services who take ages to respond to queries. You put US customer services to shame!

I won't go anywhere else. You're also a British company with local servers. That is important ... especially with GDPR. I haven't started our reselling yet - we're currently setting up a new business cluster for the Pennines. We'll be launching shortly. You're a local Northern/Midlands company I'm proud to support with my business.

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Thursday, August 9, 2018

New Gold Standard for Server Support and Top Quality Serves

Best server and and even better support team!

I have tried 5 other hosting companies (all claiming to be the major ones- the likes of UKFast, Rackspace, Easyspace etc) but no one comes anywhere near to these guys! Terrific service!

I am in the process of moving all our sites to 20i.com.

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Wednesday, August 8, 2018

Always on hand to deal with any queries. Friendly, knowledgeable staff members.

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Tuesday, August 7, 2018

Very good fast support with great knowledge. The system is great once you get your head around the control panel etc

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Sunday, August 5, 2018

brilliant support, you get an answer really quickly it's like having another member of staff who's an expert in every field.

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Saturday, July 28, 2018

20i is a breath of fresh air!

I moved all my hosting services to 20i after my original hosting company sold out to a large provider that turned out to be a disaster. As well as good technology that has so far been reliable, the team at 20i has given me great support - very quick response and very helpful. I have no hesitation in recommending them.

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Thursday, July 26, 2018

Customer service done correctly!

I've only been a customer for a short time, but have raised several support tickets (no fault with the service - more my understanding of how things worked)...Never waited more than 10 minutes for a reply, quick, accurate and helpful response on every occasion.......These guys actually do customer service right!!

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Thursday, July 26, 2018

Great for hosting and domain names

I've had my .co.uk with another registrar for more than 15 years, but the level of support and the lack of any understanding of what bulk domain name owners require has lead me to start moving my portfolio over.

I have hosted with 20i for more than a year now with zero problems and only just started moving my names.

The support is responsive and the transfer process is seamless and easy.

The cost of domain renewal is 50% lower and transfer-in is free, adding another year to the registration. You can't lose with that deal.

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Wednesday, July 25, 2018

Great for hosting and domain names

I've had my .co.uk with another registrar for more than 15 years, but the level of support and the lack of any understanding of what bulk domain name owners require has lead me to start moving my portfolio over.

I have hosted with 20i for more than a year now with zero problems and only just started moving my names.

The support is responsive and the transfer process is seamless and easy.

The cost of domain renewal is 50% lower and transfer-in is free, adding another year to the registration. You can't lose with that deal.

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Tuesday, July 24, 2018

20i are the best hosting company I have had. The support is second to none and they always have a workable solution. I highly recommend them to anyone who wants a Reseller solution.

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Monday, July 23, 2018

The best service ever!

Having used a number of the 'leading' hosting providers over the years I can honestly say that, without a single doubt, 20i is by far the best!

The dashboard system is clean, simple, elegant and incredibly easy to use. Features available are superb and the value for money is the cherry on top!

I am much more a 'designer' than a developer, so venturing into the world of freelancer marketing (although a very strong Google & Social Professional) web development was a slight weak link. The support I have received has been unparalleled. It has enabled me to have the confidence to offer a very strong and overall portfolio of services.

The only thing I will be changing in the very near future... is an increase in services and spend with them! For me, this has become one of the strongest tools I have as a Freelancer.

Thank you to all the team and although you are busy I hope to meet some of you one day (I'm only in Chesterfield).

All the very best and thank you so much.

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Sunday, July 22, 2018

Top quality hosting at an excellent price.

More importantly, support has been amazing. Fast, accurate and extremely helpful.

After using Fasthosts and then Heart for a number of years, I'm extremely pleased with this new host.

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Friday, July 20, 2018

Fantastic company

Like the other reviewers here, I find 20i an excellent company.
Top notch products, speedy servers, easy interfaces and awesome 24/7 support. I have around 90 sites with them now as well as domains and emails and there will be more to come.
I'm trying to think of a con....no!

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Thursday, July 19, 2018

20I's support is brilliant. Even whilst they expand and improve there is always someone there to help either via chat or support ticket. I have had people replying until nearly midnight. It is brilliant!

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Wednesday, July 18, 2018

More than a 5 star host.

It's been over a year that I've switched to 20i from another host. And I've not looked back since.

The service is more than 5 stars! I can not be any better satisfied. They have the best hosting backed by the best support in the industry.

I am in the reseller hosting for past 15 years and highly recommend 20i for individuals and resellers alike.

All thumbs up to the 20i team.

Jude

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from Shout Design

Wednesday, July 18, 2018

Ok this is easy! - 20i have very rapidly become my main hosting company. I have cloud accounts at several of the worlds biggest hosting companies and I manage over 100 websites. I am moving everything to 20i. The support is the best anywhere and they really know what they are doing. They are now part of my business!
They have set the pace in the industry again.

Dominic at Shout Design

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Tuesday, July 17, 2018

Great Support!

The 20i customer support team and brilliant. Usually answer a ticket within a couple of minutes so you can be sure to sort out your issues quickly.

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Tuesday, July 17, 2018

Not a client yet and already awesome.
Andrew was fast and responsive, first time communicating with the support and I am not even a client yet, definitely will consider using them.

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Wednesday, July 11, 2018

Top notch service and support!

Ever since moving to 20i, I have had nothing short of top notch support every step of the way. Nothing seems to be too much trouble, and everything gets resolved satisfactorily, or better! A great team behind a great product.

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Friday, July 6, 2018

Very good service. Cost of managing my websites went low and the features are awesome. No more headaches of managing server.

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Friday, July 6, 2018

Amazing Support

I've never come across Support like 20i. No matter what time of day (or night), every issue I've had is usually responded to and often resolved in minutes. Incredibly knowledgeable and helpful, UK-based staff so no misunderstandings or language problems and genuinely nice people.

Oh, and the actual services they provide and their interface, customisations for resellers and just about everything seem very well thought out and work brilliantly.

I've not had experience with other reseller accounts, but these guys seem to be setting the bar very high. I can't believe there are many companies out there that give you this level of service.

I can't recommend them highly enough. A from me!

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Wednesday, July 4, 2018

Having tried several UK based hosting companies, 20i is head and shoulders above ANYTHING i have experienced, both for Speed and Quality of Support - they really do go the extra mile, and often assist with issues that they **could** bat away as "Outside of their remit" - I love these guys, cant wait until i have all my sites transferred over from Heart Internet as these 2 firms are polar opposites.

If your thinking about signing up - don't think about it, just do it!

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Tuesday, July 3, 2018

Best hosting company by far for the past 20 years

Having been working with web hosting companies since 1999 and had lots of bad experiences. 20i is by far the best host we have ever used. Very responsive support, easy to use control panel, good prices. We are very happy but we are also nervous they may get bought out or get too big and then their service level will drop like all the other companies we have used. Fingers crossed we have a long and fruitful relationship with them.

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Tuesday, July 3, 2018

Excellent Service - We made the right choice moving to 20i

We have only recently moved our Reseller account to 20i after years with another web host. We looked at a few other before choosing 20i and so far I am very happy with our decision.

The automated process to migrate websites has saved us a lot of time and the Reseller Control Panel is very straightforward.

I have however needed to raise a couple of support tickets though partly due to us still learning a new platform and the support has been excellent.
Mike (MSP)

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Sunday, July 1, 2018

Just fantastic. I have been developing websites for 11 years now and have used numerous servers, from shared platforms, and vps's to dedicated servers. The support I have had from 20i is second to none in terms of both speed to reply, and willingness to solve all issues, often going above and beyond what I would expect. All my customers sites are running at top speed with zero downtime to date. I highly recommend 20i for anyone looking for no nonsense and reliable hosting, with backup to match.

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Wednesday, June 27, 2018

Consistently fantastic customer support, I don't think I've had an issue that hasn't been resolved quickly either via the normal ticket service or their exemplary live chat team. The back end is really easy to use and setting up hosting for websites couldn't be easier and stress free. We've had no technical or speed issues since moving to 20i and their StackCP Users is great for our clients who want to be more "hands on". Couldn't praise more really!

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from Zigger Ltd

Wednesday, June 27, 2018

I moved to 20i about 18 months ago and have around 90 sites with them. Their website is dead easy to use, their support is excellent and the service is great.
Highly recommended.

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Tuesday, June 26, 2018

I am in love with the service of 20i.
I'm using 20i since 1 year and its handling my 50 website without any downtime and without any kind of disruptions.
I love 20i.

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Tuesday, June 26, 2018

These guys are great at what they do. Very knowledgeable and very quick to respond to any issues that I encounter. Very good infrastructure and services too.

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Monday, June 25, 2018

Excellent service and support

I can highly recommend 20i. They offer very competitive rates and at the same time a good level of support. The vast majority of support tickets are not only dealt with very quickly, but also very efficiently and courteously. The operators are really pleasant and go out of their way to assist in most cases, especially if you are not sure how to do something.

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Monday, June 18, 2018

Exceptional Service from an exceptional hosting company

Having moved my reseller hosting from another whose service was starting to deteriorate I was praying that the service I got from 20i lived up to my expectations. It has and has exceeded them by far. The service from 20i is exceptional and they seem to be constantly looking at ways they can improve their offering.

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Sunday, June 17, 2018

Fantastic Support from a great team of experts. Excellent Hosting, Cant Fault 20i at all. Brilliant

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Sunday, June 17, 2018

The best re-seller hosting - hands down.

Finally, a hosting company that actually cares. I was worried about performance with around 50 sites on the re-seller plan, so far so good. I have needed support on a couple of occasions and in both cases my issue resolved quickly and efficiently. The cPanel skin is by far the best I've ever used, its easy to add our own branding and our customers really like it too.

20i are a company who are getting a lot right in the world of hosting - very highly recommended. My only comment would be concerning VPS, we still prefer Google Console with Bitnami for ease of deployment - but that's all.

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Sunday, June 17, 2018

Amazing company and support!
honestly one of the best web hosting companies out there. Support is amazing

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Saturday, June 16, 2018

20i the best out there at the moment.

I have been using 20i now for over 3 months and I have got to say I haven't known of any better support. They say they are not 24hr but I get a reply whenever I put one in.

I would recommend their services to everyone. I have all the speed and power at my convenience including fully customisable customer environment.

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Saturday, June 16, 2018

Flawless advice, rapid response, polite staff, great value for money. Literally nothing I can complain about.

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Friday, June 15, 2018

Great hosting company. Quick to respond to issues and to fix them. Customer support hours are fantastic too.

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Monday, June 4, 2018

Swapped from another company, so far brilliant no problems would highly recommend. Old company email migration was seamless

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Monday, June 4, 2018

Outstanding performance and the best customer support I've ever received on reseller

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Sunday, May 27, 2018

Fast & accurate technical support, with the last week of what the 20i team have helped me through, id never go anywhere else.
It's made my transition from my old web host a total breeze.

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Saturday, May 26, 2018

I've been massively impressed with 20i ever since I asked about their packages through to them migrating some of my sites where I hit issues.

Nothing but praise for the team. And a great price for the whole package.

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Friday, May 25, 2018

Support is always super fast and spot on. Friendly team that go out of their way to help resolve any issues - not that they happen often. Very happy customer.

1 of 1 people found this review helpful.

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Friday, May 25, 2018

100% perfect!

I've been in the web industry for over 10 years and have used a fair few hosting providers, with mixed results.

The moment I set up my own business I decided to move everything away from Heart Internet to 20i (Heart had been great for about 5 years then after a series of badly handled catastrophes and general declining service levels - enough was enough) - as a small business I don't have time to worry about the hosting - I just need it to work so I can get on with dealing with my customers., and with 20i it does!

I've been using 20i for over a year now and not once have they let me down, support tickets are answered quickly and effectively, even to the point where they suggested changing packages to save money! My website down time has been minimal and the website speed is amazing compared to other hosts.

Reliability, easy of use and service are exactly what I want - I recommend them to everyone! Well done 20i - please never change :)

1 of 1 people found this review helpful.

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Friday, May 18, 2018

Seriously good support

Seriously, I have moved here from Heartinternet (now owned by godaddy - jeez - when will it end?) - I also use flywheel, and wpengine - 20i exceed all my expectations on support. Truly sterling work. 5 minute resolutions - every time!

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Friday, May 18, 2018

Excellent hosting platform, almost falling in love using it. Support is brilliant and migration feature is a big bonus.

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Wednesday, May 16, 2018

Best Support Ever Every Issues Fixes Under 10mins, Really Loved And Appreciated Support??

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Monday, May 14, 2018

20i are brilliant. As a newbie to hosting and web development, they are so supportive. Great value for money, super fast and reliable servers, easy to use control panel and loads of extra options and free downloads. Can't recommend them enough!

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Friday, May 11, 2018

Great company and fantastic support when issues pop up.

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Thursday, May 10, 2018

First Class Reseller Hosting

Been with 20i for almost a year now. They have been outstanding. I am on the reseller package which is first class. The customer service is second to none. Well Done guys and girls. Keep up the good work.

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Thursday, May 10, 2018

The best hosting provider out there? I think so

I moved a whole bunch of websites from my old hosting provider to 20i and the transition was simple and flawless. Their hosting service is super fast and the support team are top-notch. Highly recommended.

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Thursday, May 10, 2018

Highly recommended, excellent support!

I have been with 20i for around 2 years now and the service provided is excellent. Technical Support is often given outside of normal hours and the staff are always friendly and helpful. Highly recommended.

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Wednesday, May 9, 2018

i just say they are king support and then service .........

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Saturday, May 5, 2018

Excellent hosting company.

I have a reseller account and have found the speed of their servers to be first class. Their control panel is unique to them but is very easy to find your way around.

The customer service has been great to deal with and respond in minutes, where others I have dealt with can take hours, sometimes days to respond.
They all seem very knowledgeable and have resolved any issues I have had quickly.
Can't praise them enough.

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from Amaconline

Friday, May 4, 2018

Absolutely brilliant customer service. I am very happy to move my business from FastHosts to 20i.. and above all, I hope that 20i will feel the same.

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Thursday, May 3, 2018

These guys know their job

This is now the third reseller host I have been with over the past 12 years and they are, as of today, by far the best.

Super quick response time. Great servers and a nice straight forward interface. You just get the impression they are keen to get it right. My last host although they had a big 'heart' got old and bloated. I don't write a lot of reviews like this but 20i have helped me out on number of occasions.

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Thursday, May 3, 2018

A breath of fresh air......

Having dealt with four hosting companies in the past, both in the USA, Europe and the UK, 20i is like a breath of fresh air. The hosting is based in the UK, the technical support is also in the UK, and most importantly they don't treat you like an idiot. The quality of support is excellent, I use a reseller hosting package with them and am now in my second year. It isn't perfect, I don't think any where is, but based on previous experience, this is somewhere I am likely to stay. Largely because of the level of confidence I have in their ability to help resolve problems for me and my client base. Uptime is also pretty good for shared hosting.

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Thursday, May 3, 2018

A well deserved 5 star review

20i have been brilliant, the hosting is far better than anything else around or that I have used previously. It's just so much easier to use and very intuitive to set up and manage.

You also get some fantastic features like SSD hosting, free SSL and loads more, but by far the best feature of 20i is the support - it's second to none. Virtually instant answers and fixes from freindly and helpful staff who genunily want to help you.

A well deserved 5 star review.

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Wednesday, May 2, 2018

I migrated to 20i about 2 weeks ago, and had to call on support about 5 times due to the dashboards and software being different to what I'm used to. Everyone I've dealt with have been very helpful, and informative. So far I've been very happy with the service I've received.

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Wednesday, May 2, 2018

Simply Superb!
Can't fault 20i. Lightning fast support and I do mean lightning fast. Really helpful and very patient. Excellent WordPress hosting super fast without the need for expensive plugins. And they run http2

Very happy customer

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Monday, April 30, 2018

Love everything about 20I

I took me ages to decided to move my hosting of 80 websites over and was 3 times the cost of my old provider but my god was it worth it, much faster server, much better back end system and brilliant support, cant find a fault with them and highly recommend them.

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Thursday, April 26, 2018

Great system, rock solid performance.
Most problems are user based and sorted within an hour or two if not quicker by tech support. I host many sites and 20i has made my life so much easier, I don't have to spend hours doing maintenance anymore.

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from c0joc

Tuesday, April 24, 2018

Worth every star and some! I just love these guys, they respond to queries in rapid time and with solutions too (' ' ,)

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Monday, April 23, 2018

Easy to use interface, you can tell it was written by people that understand customer needs.
Customer support is the best I have ever received, very prompt, UK based support staff they seem to cover and respond 24 hours a day.

Highly recommended

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Monday, April 23, 2018

Absolutely stunning support. Love these guys!!

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Sunday, April 22, 2018

I found 20i on Trustpilot after trying a couple of other companies also via Trustpilot, but unfortunately, they were worse than useless.
20i support is incredible, they always answer any support tickets very promptly even on a Sunday!
There Reseller hosting isn't the cheapest but I've tried cheaper packages, I also had a package up until moving to 20i with another company in the UK I was with them for over 10 years, they didn't have the option of changing the PHP version, they didn't even ask why I was cancelling my hosting with them.

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Friday, April 20, 2018

20i... simply the best reseller hosting partner I've come across. Their hosting is reliable and fast and management tools are sleek, user friendly and intuitive. Support is outstanding; requests are answered quickly and thoroughly.

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Friday, April 20, 2018

20i are what web hosting should be

20i are a breath of fresh air in relation to hosting companies. They offer everything you could want:
Fair prices
High speed UK data centre
Prompt UK 24/7 support
Zero downtime (since our company has been with them)

In relation to a recent issue, if a problem may be due to their fault, they truthfully admit and go out of their utmost to fix it promptly.

I’d recommend 20i to anyone

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Thursday, April 19, 2018

I've been developing websites for 15 years now, and would recommend 20i.com to ANY web design/development agency wanting to spend more time developing and less on server issues.

The migration process is an absolute BREEZE, customer support is outstanding and the UI intuitive and clutter-free. My sites now have lightning fast page load speeds too - bonus!

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Wednesday, April 18, 2018

Top Quality Support. Fast and friendly. Would recommend to anyone.

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Wednesday, April 18, 2018

fantastic company can't believe it took me so long to find them.
Brilliant support when you need them
reminds me of old times when companies wanted to help you and not just take your money

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Tuesday, April 17, 2018

One of the best I have experienced over the last 18 years
I have used several hosting companies over the last 18 years, and the support provided by 20i is one of the best I have come across. The tech team respond quickly to tickets and always seem prepared to go the extra mile in order to resolve problems.

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Monday, April 16, 2018

Speedy servers, good pricing and first-class support.

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Friday, April 13, 2018

Excellent Service Excellent Support

Started on a trial and now been with 20i for three months. Excellent so far, fast servers, excellent fast support and nice features on the control panel Reseller Account.

Even had a free migration service from my previous host which made things simple.

Highly recommended.

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Thursday, April 12, 2018

The level of knowledge of these guys is excellent and nothing seems to be too much trouble.

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Thursday, April 12, 2018

Top class support - always consistent, polite, professional

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Tuesday, April 10, 2018

Good service and experience

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Thursday, April 5, 2018

Fantastic A product and service.

My experience with 20i has been fantastic and has also saved me money!
After numerous outages and email delivery issues with my previous reseller provider I decided to go out and find a new one to provide the stability and uptime that my clients expect and deserve. After doing some research I came across 20i and whilst they're a relatively new contender, the features they were offering over and above what I was already getting, along with the fact that their hosting was a saving of £80 on my previous supplier, I decided to take the plunge back in September and have been thoroughly impressed with the service from day one.

I migrated most of my client websites with no downtime using the migration tool which made it simple and easy and just a couple of clicks to migrate, and then update the DNS. All website, database and email content moves over seamlessly with no work required from me.

(continued on Trustpilot)

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Thursday, April 5, 2018

Simply the best....

I have been using these guys for around a year now.

Words can't describe how good this company is. The packages are well priced. Uptime for me has been 100%. The speed the sites operate at is very fast.

What really does stand out, where this company is concerned. Is its support side.

It is simply phenomenal. I would mention names but to be honest I would probably miss one or two out which would be detremental to them.

The whole team seems to work together and endevours to help you fix any problem with your website, mostly out of the scope of support staff.

I can confidently say this.

I will never use any other hosting company. No one I used to use before comes close in any way.

If you are looking for a hosting company and can't seem to make your mind up. The answer is simple. Use 20i.

You won't regret it.

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Saturday, March 31, 2018

Very quick and competent support and decent interfaces too.

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Thursday, March 29, 2018

I'm new to 20i, I've tested the water. I thought my current host was great. I was wrong, they were just ok. 20i, are nothing short of amazing. Faster servers, support is great and fast too! Ok, it costs more, but, for the service, it's well worth it. I'm very happy so far!

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Wednesday, March 28, 2018

Very affordable service and excellent support team!

1 of 1 people found this review helpful.

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Tuesday, March 27, 2018

I was a little worried about this but wish I'd done it sooner!

I was a little worried about this - I was/am with a previous reseller account elsewhere, and had a lot of customers to migrate. I'm only 10% through this migration process but so far so good.

Level of support is excellent - especially important when moving from one system to another and learning how to do things differently. I'm constantly amazed how quickly my support tickets are answered. The other facet is that the replies are knowledgeable and don't try to fob you off (which is the experience I have had with other companies).

Level of uptime on the shared hosting system seems excellent. The control panel is easy to navigate and responds quickly.

The rates for domain renewals are very competitive for .co.uk and .com names. Processing transfers, checkout etc all work smoothly and quickly. (Continued on Trustpilot).

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Monday, March 26, 2018

Best of the bunch for hosting and fast tech support

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This page was last updated 14 August 2018 09:42