20i

(319) Excellent!
Write a review
20i

More Information

About 20i

20i’s founders created the original reseller hosting package in 1998, and have been delighting customers ever since. Responsible for Webfusion, 123-reg and Heart Internet, Jonathan and Tim Brealey’s web hosting experience covers 20 years.

The 20i 100% SSD web servers take advantage of our unique load-balancing technology, making them the quickest around. They autoscale - meaning that even if a site sees a spike in traffic, every user will still get lightning-fast performance.

Good support is really important to us: we’re all techies who love to help! From our headquarters in Nottinghamshire, UK, we provide friendly round-the-clock support from knowledgeable hosting experts. Check out our 5-star Trustpilot reviews.

Whether you’re a web designer, an agency, a hosting reseller or a single-site user, 20i has you covered. Our packages range from one site to unlimited sites.

Security measures like free SSL certificates and offsite backups are available, and we have a simple and fast migration centre to make moving to us hassle-free. You can also register domains with us, and we even have our own WordPress-optimised platform.

If you're a WordPress aficionado, you'll love our WordPress Tools suite, which lets you manage many common WP tasks from our control panel. WP Tools also includes one-click WordPress Staging - all included in the price.

Do you want more freedom than shared hosting? Then try our virtual private server (VPS) range. These are based on powerful hardware: fast CPUs, 100% SSD storage, range from 1 GB to 16 GB RAM. Like all our hosting, they're UK-based.

The cost of our packages range from as little as ‘free’...so what’s stopping you giving us a try?

20i Product Details

10,000 websites move to 20i every month, and that's increasing!

Why? It's a combination of the latest cutting-edge hardware, easy to use software and great value and unparalleled customer service.

20i Support & Customer Service

Our UK-based support team are all technically adept with hosting, often with extensive experience at other hosting companies.

They're available through a support ticket system and live chat during office hours.

They're all based at our Nottinghamshire headquarters - in the room next door to our technical specialists! So on the rare occasion they're unsure of anything, they have direct access to those who created our platform.

The one thing that gets mentioned most in our reviews is the quality of our support. It's something we invest the most in as we know how important it can be.

Countries 20i Services Available In

UK and worldwide (English language support).

20i Free Trial Information

First month £1.

30 day money back guarantee.

We even have free hosting on our main platforms, so feel free to test us out!

20i Pricing

Get your first month hosting for £1, and see how much things improve!

All plans - reseller hosting, WordPress hosting, personal hosting, business hosting and virtual private servers - have a '12 month for the price of 10' option.

20i Key Features

  • Web hosting
  • WordPress-optimised hosting
  • Reseller hosting
  • Virtual private servers
  • Domain names
  • Windows hosting
  • WordPress staging

20i Reviews

5.0

Out of 5 stars
(319 Reviews)

Excellent!

What do you think?


Help other software buyers make informed decisions.

Write a review
20i
Write a review

Sunday, May 19, 2019

A winning combination of great support and a superb interface

When TSO were taken over by Go Daddy we took the decision to move our 30 customer websites. Deciding to split them between 2 hosts, we chose 20i and 1 other. Over the 2 years we have been with 20i the support has been refreshingly great, prompt, polite and very helpful. Their panel interface is simple and easy to use, I can set up a new customer in a fraction of the time of other options like Plesk or Cpanel. With the combination of great support and a superb interface, there are now 25 of our customers with 20i and just 5 with our other host. As we had planned to split 50:50 the numbers speak for themselves.

Did you find this review helpful?

Sunday, May 19, 2019

Just the best customer service!

Great product portfolio, good pricing, reliable and just the best customer service I've experienced in over a decade of using web hosting products. Thank you so much!

Did you find this review helpful?

Wednesday, May 15, 2019

The best hosting company Ive used in 20years of web work. Support and service second to none.

Did you find this review helpful?

Wednesday, May 15, 2019

I've used a competitor for years thinking they were great BUT then I came across 20i and found they were significantly better. I develop WordPress sites for clients and I love the facts that 20i have

1) a staging facility for me to develop in without risking the live site
2) an environment streamlined for WordPress
3) built in firewall and backups
4) a facility to transfer a WP site AND emails over to 20i

I'm in the process now of moving all my client sites over to 20i

Did you find this review helpful?

Monday, May 13, 2019

very happy with service received

Did you find this review helpful?

Thursday, May 9, 2019

The team are 20i are fantastic and the service/response time is rapid. Nothing is to much trouble!

Moving my sites over to 20i is the best thing I have done for my business. Could not recommend highly enough :)

Did you find this review helpful?

Thursday, May 9, 2019

The team are 20i are fantastic and the service/response time is rapid. Nothing is to much trouble!

Moving my sites over to 20i is the best thing I have done for my business. Could not recommend highly enough :)

Did you find this review helpful?

Thursday, May 9, 2019

The best web hosting company ever. Perfect Support.

Did you find this review helpful?

Wednesday, May 8, 2019

More Fabulous Support

Yet again, more outstanding support and service.
It's not the first review I've left for the guys here and it won't be the last either!!

Did you find this review helpful?

Tuesday, May 7, 2019

amazing fast support and fantastic prices would highly recommend them

Did you find this review helpful?

Tuesday, May 7, 2019

Just the best!

When your monthly reseller cost is fixed with unlimited accounts and you have some quite mighty wordpress sites that are loading in under a second thus giving you very high 90s on google page speeds . . . . your life just feels that much better.

As for support . . . . .wow . . . . the level of support these guys provided is insane. They really know their stuff, they are not reading prompts, you get the vibe they live it and know it inside out.

They also think outside the box and are always happy to get involved or try a new approach to any missions you throw at them. Plus they are very patient with you if (like me) you like to throw silly questions at them.

Cant fault them!

Did you find this review helpful?

Friday, May 3, 2019

Brilliant support

Amazing support, very quick response from the staff, great platform!

Did you find this review helpful?

Friday, May 3, 2019

Best Web Hosting Support

Been with 20i now for about 6 months & while their technical services/products are great, I must give praise to their technical support. Always a quick response, often available on live chat & responded too by people that know what they are talking about.

Did you find this review helpful?

Friday, May 3, 2019

Top notch service, faultless!!

Did you find this review helpful?

Thursday, May 2, 2019

I am very happy to work with the 20i Company. Support is fast and effective. Alexandre Paiva (AV Devel Agency and Rayet Company)

Did you find this review helpful?

Saturday, April 27, 2019

THE best hosting company, hands down.

I do gratis web administration for a few small non-profits and acquaintances, and have moved half my client sites over to 20i.com over the past 16 months. Those sites had previously been hosted by 3 other companies over the years. 20i is far and away the best hosting company I've come across with respect to support, pricing, and ease of administration. Support is prompt, thorough, and gets 'er done.

Did you find this review helpful?

Thursday, April 25, 2019

Always excellent service and response, 24hrs a day. Used them for years and would always recommend them. They are also excellent value for money.

Did you find this review helpful?

Wednesday, April 24, 2019

20i.com is Best hosting company i used so far better experience than world famous companies like godaddy and namecheap

Did you find this review helpful?

Monday, April 22, 2019

20i's support staff are second to none. They are extremely quick to respond to support tickets (2-3 minutes!) and they always have the answer.

Did you find this review helpful?

Friday, April 19, 2019

No issues giving a 5 star review, great hosting and great customer service.

Did you find this review helpful?

Wednesday, April 17, 2019

The Support

Great bunch of guys who are always willing to help and go the extra mile for us! Would recommend highly! :)

Did you find this review helpful?

Saturday, April 13, 2019

Efficient and excellent customer service.

I heard a lot about 20i friends and colleagues, so for a current project I decided to give them a try on a single site. Everything worked like a dream.
I hit an issue, because I am unfamiliar with their unusual cpanel. However, customer service was excellent and got it all sorted, efficient and really quick... even on a Saturday afternoon.

Did you find this review helpful?

Friday, April 12, 2019

Having been increasingly dissatisfied with my previous hosting suppliers I moved over to 20i at the end of last year. I did have a few issues transferring some of my domains/websites over due mostly to having to modify some sites which were using out of date code. Throughout this process the tech support crew supplied super support. They were always friendly, helpful, knowledgeable and fast, too! The modern equipment 20i uses - especially the use of SSD's for their servers - makes for a noticeable speed increase both for users and when working the backend. Overall I am very happy I moved (and wish I'd done it sooner!).

Did you find this review helpful?

Friday, April 12, 2019

Best host I've ever been with.

I've moved all my WordPress clients to 20i and it's been the best move I've made. Server is fast, support is outstanding and their new WordPress tools, including staging environments, have saved me a ton of time.

Highly recommended.

Did you find this review helpful?

Friday, April 12, 2019

LOVELY SUPPORT! Eliot Cholerton
Absolutely amazed with the support Eliot Cholerton has given me this evening, Asked a simple question and instantly gave any information i needed.

Thank you! *****

Did you find this review helpful?

Thursday, April 11, 2019

Excellent from start to finish

Excellent platform and service. The support staff are super helpful and really go out of their way to support you. I would have no reservations recommending 20i to anyone.

Did you find this review helpful?

Thursday, April 11, 2019

By far the best hosting service I have ever used. Support is second to none. 20i make hosting so easy. My clients are happy, I'm happy. I wouldn't use anyone else now. Even migrating websites and email accounts from other hosts is a breeze.

Did you find this review helpful?

Wednesday, April 10, 2019

Brilliant support and fast service!

Have been on a reseller package with 20i for two years now and I cannot fault them. Brilliant fast service and their customer support is second to none. I moved after having constant problems with my last provider after they merged with a bigger provider. They are always helpful with any issues we have (Which is very rare!) 100% recommend them. Just please guys, do not sell out to the bigger companies - your personal service is why I am with you. :-)

Did you find this review helpful?

Wednesday, April 10, 2019

I have used 20is support a few times now, every time they have been very helpful.
I would highly recommend them. Thanks

Did you find this review helpful?

Tuesday, April 9, 2019

We are so glad we chose 20i

We have gone through a few hosting providers with our agency. These guys are fantastic. The platform is rock solid and it gives us real confidence with the level of support and advice we receive. Clearly designed by people that know what we need!

Did you find this review helpful?

Friday, April 5, 2019

Excellent features and very friendly customer support. So far in love with 20i. <3

Did you find this review helpful?

Tuesday, April 2, 2019

Totally impressed with tech team at 20i.com. We moved from USA hosting firm. Was a few problems the Tech team did great job sorting out our move. They also have been on the ball sorting few other small problems we had at start. Fantasic speedy service. Been online for last 20 years would say team 20I.com. Doing a great job with services and tech support.

Did you find this review helpful?

Friday, March 29, 2019

Web-hosting excellence

Can't fault them so far: 100% uptime, it's made my sites faster, friendly customer support, migrations are a breeze, ssh access without having to jump through hoops (I'm looking at you Heart Internet), malware scanning, and all at a price that can't be beat. I'm waiting for the catch, but I haven't found it yet.

Did you find this review helpful?

Thursday, March 28, 2019

Excellent service, super responsive and very attentive staff. I have been a reseller of 20i's services for over 2 years and I cannot fault them. Would highly recommend to anyone.

Did you find this review helpful?

Thursday, March 28, 2019

Honestly the best experience ever! can't fault anything about them! amazing customer service, support, pricing options. A very very happy customer!

Did you find this review helpful?

Wednesday, March 27, 2019

Great Stuff

Great - enjoying the new technologies and awesome support.
Thank you

Did you find this review helpful?

Wednesday, March 27, 2019

Using 20i more and more and continually being impressed with their excellent customer support.

Did you find this review helpful?

Tuesday, March 26, 2019

Customer support is 2nd to none thanks

Did you find this review helpful?

Tuesday, March 26, 2019

Hardeep and Eliot are absolutely superb.

Tonight I had a website issue. I had multiple developers look at the problem and come to no concrete conclusion.

These two stuck their neck out when I needed them - and they found the issue others couldn't. They even helped when issues had reoccurred, they were unbelievable.

From hosting providers you normally get sent a link to an FAQ file.
Not these guys, they went above and beyond - and beyond again :), to help me resolve the issue, as I was in some serious bother.

I've been with 20i for a number of years now and always have amazing support. I can not fault them at all.

As I said to them at the time, they're HEROES. Thanks specifically to Eliot and Hardeep - absolute superstars! These two deserve some recognition for being amazing.

Thanks guys!

Did you find this review helpful?

Monday, March 25, 2019

Super fast response and fixed in 5 mins when it matters. Best hosting support I have experienced in the last 6 years. Glad I moved over :)

Did you find this review helpful?

Sunday, March 24, 2019

Reliable, excellent service every time

I've used 20i for around two years now and I've never come across a more helpful and professional service. I've used many hosts over the years but now I wouldn't consider changing to another provider. The service is very quick and on point every time, and I've never experienced a domain outage.

Did you find this review helpful?

Thursday, March 21, 2019

The 20i.com support is what really makes this company so fantastic.

I've been delaying giving my review for a year to see if they could keep up the good work. They have.

Thank you guys.

Did you find this review helpful?

Thursday, March 21, 2019

Excellent customer service and hosting platform. Extremely glad I made the choice to switch to 20i as my hosting provider.

Did you find this review helpful?

Monday, March 18, 2019

Excellent Customer & Technical Support

From the very beginning the support has been phenomenal, from the daftest question to the most complex the team at 20i are always on hand to deliver the best service they can. These guys get all 5 stars and I can only hope my business makes my customers feel like these guys make me feel :)

Did you find this review helpful?

Monday, March 18, 2019

BRILLIANT
Okay, i was very worried about this company as I had been with Heart Internet and had a terrible experience, so much so i moved to fasthosts. BUT, i looked at this company, asked ALOT of questions and took the plunge to move.

All i can say is, they ain't heart internet, the support is 100%, the platform easy to use, my customers love it, and you get free SSL on all domains.

I have now moved 20 domains over from fasthosts and will be staying here, can't fault them at all. Brilliant.

Did you find this review helpful?

Monday, March 18, 2019

Excellent service. I have used many hosting companies over the last 15 years and 20i are by far the best. I cannot recommend them highly enough.

Did you find this review helpful?

Sunday, March 17, 2019

Great customer service - almost instantaneous. With everything done in real time over the internet people now expect an immediate customer service. These guys and girls really do deliver it.. No hanging on the telephone. Highly recommended

Did you find this review helpful?

Sunday, March 17, 2019

Great customer service - almost instantaneous. With everything done in real time over the internet people now expect an immediate customer service. These guys and girls really do deliver it.. No hanging on the telephone. Highly recommended

0 of 1 people found this review helpful.

Did you find this review helpful?

Saturday, March 16, 2019

Great support from 20i. Quick to answer & resolve and very good clear support.

0 of 1 people found this review helpful.

Did you find this review helpful?

Saturday, March 16, 2019

Unmatched Support, Perfect Uptime

Easily the best hosting providers we've used, the level of support is unmatched anywhere else in our experience.

The products themselves are great, easy to configure and access and we've had no issues with downtime whatsoever in 6 months of use.

Would recommend 20i to anyone, especially compared to mainstream providers.

0 of 1 people found this review helpful.

Did you find this review helpful?

Thursday, March 14, 2019

I had been with my previous reseller host since 2011 and it was time to change. I saw 20i being recommended and thought I'd try it as it's only £1 for the first month. Best decision ever. The interface is so simple to use, it's easy to migrate your sites and best of all, the support is outstanding. I highly recommend 20i.

Did you find this review helpful?

Thursday, March 14, 2019

I have been using 20i for a year now to host my own website and a number of clients websites. I have had very few issues at all and when I do get one the support has been superb every time. I would highly recommend them to any one taking out web hosting of any kind

Did you find this review helpful?

Wednesday, March 13, 2019

Wow amazing fast support fast hosting and great website builder. Would highly recommend 20i hosting to everyone

Did you find this review helpful?

Tuesday, March 12, 2019

Brilliant customer service! On the odd occasion I wish it was 24/7 support, but very rarely. Overall I cannot complain!

Did you find this review helpful?

Monday, March 11, 2019

20i is the best ever. they have a quick and good support

Did you find this review helpful?

Saturday, March 9, 2019

It’s always easy to look at 5 star reviews and think that this is too good to be true, but I took a chance on 20i when I had to move 9 sites and 21 domain names over from wp-engine. I say took a chance because you never really know do you? I plunged in and i have to say that all the reviews are true, 20i are excellent. I had a few problems migrating sites from wp but they helped along the way, support tickets answered in minutes and they are all really knowlyand massive Helpful. All smooth so far and speed is good too. And in a reseller account and the price is great, plus I have also paid the extra for backups. Everything you need is here and am really really impressed. Keep up the great work!

0 of 1 people found this review helpful.

Did you find this review helpful?

Friday, March 8, 2019

Absolutely fantastic service, Support go above and beyond and quick at responding.

Great WordPress Hosting too which is super quick and reliable.

Would highly recommend!

0 of 1 people found this review helpful.

Did you find this review helpful?

Friday, March 8, 2019

I Love This Company!

I've already done a review of 20i, but I need to do another one. There is like a vibe of goodness about this company! I don't know anywhere else where you raise a support ticket and not only do you get a helpful reply but you get a fast reply. Though it's not just the support that is fast, everything is fast. Website loads speeds, server speeds etc. And my free 20i mouse mat which will be arriving in the post next week is the total icing on the cake!

0 of 1 people found this review helpful.

Did you find this review helpful?

Thursday, March 7, 2019

Fantastic Service 5*! Used other providers in the past who have been substandard compared to 20i. Service is reliable and fast with everything you need at your fingertips and not hidden.

Support is outstanding, very quick at responding and always go above and beyond to support you.

Would highly recommend them to anyone looking for hosting space.

Thanks

0 of 1 people found this review helpful.

Did you find this review helpful?

Thursday, March 7, 2019

Top class!

Top class features, services & speed!

0 of 1 people found this review helpful.

Did you find this review helpful?

Wednesday, March 6, 2019

I cannot recommend 20i enough

Coming from heart internet, 20i are a breath of fresh air.
I cannot recommend 20i enough. If you are here considering looking for a new host, then i 100% recommend 20i. The support is amazing, very fast response times, friendly staff, very knowledable and will go above and beyond to help you out.

Migration was very simple and pain free.
The tools provided to resellers are really helpful and expanding all the time. I just hope this level of support remains for the future so we can grow with 20i, i feel confident it will. They also listen to there customers which is a credit to them.

0 of 1 people found this review helpful.

Did you find this review helpful?

Tuesday, March 5, 2019

Excellent response to any support queries ....quickly, efficiently and friendly! Well done 20i ....5 stars!

Did you find this review helpful?

Monday, March 4, 2019

Been with 20i for a while now and i have had no regrets in moving to them.

Ticket replies are generally really quick as well which is great :)

Did you find this review helpful?

Monday, March 4, 2019

Amazing service!

Did you find this review helpful?

Thursday, February 28, 2019

Prompt, efficient & clear responses to questions, can't ask for more from support.

Did you find this review helpful?

Wednesday, February 27, 2019

These guys are the real deal. Head and shoulders above any other reseller account I’ve ever used. The fastest and most robust hardware coupled with lightning fast support.

Did you find this review helpful?

Wednesday, February 27, 2019

A very helpful team and quick response every time I need a question answered.

Did you find this review helpful?

Tuesday, February 26, 2019

Superb service, can't fault it.

Superb service. I've been a developer for 20 years and can't fault them. Lightning fast true cloud infrastructure - one of my clients pagespeed scores went up 18 point just by moving to 20i. Their proprietary stackcp control panel is a joy to use and lets me do everything I need to manage multiple client sites whilst also giving those clients access so they stay in control. The attention to detail is just great, making my life so much easier. I've recommended them to colleagues and all are as impressed as I am. Support responses are fast, helpful and informed. Thanks 20i, keep up the excellent work!

Did you find this review helpful?

Tuesday, February 26, 2019

Highly recommend!
After hours of trying to find the perfect Wordpress Hosting service, I came across 20i.com. It seemed miraculous; monthly billing (not annual, like most others), fast speeds, great prices and their customer service is absolutely fantastic. I can't recommend enough. Don't go anywhere else!

Did you find this review helpful?

Tuesday, February 26, 2019

20i is above all the rest for hosting & support. All state of the art, fast response to any question. They are forever improving their hosting even though they are already well above the rest. I would give them 10 stars, never mind the five.

Did you find this review helpful?

Monday, February 25, 2019

Moved over to 20i six months ago with over 40 client websites. Not only was the transfer process painless but the site speeds all improved after the move too. The technical support is quick, supportive and have always got any issues sorted promptly. Would recommend them to anyone.

Did you find this review helpful?

Sunday, February 24, 2019

I haven't been with 20i for long but I can assure you that their services and level of support is second to none. I would urge anyone interested to try their first month for £1 and I guarantee you'll be impressed. Also their migration service from your old hosting company is brilliant and very simple. Takes most of the work out of moving.

Did you find this review helpful?

Saturday, February 23, 2019

Excellent reseller package

Straight forward, genuine...do what they say they can!!
Excellent reseller service.

Did you find this review helpful?

Thursday, February 21, 2019

Excellent set up. UK Support. A hosting company that wants to work with you! I am migrating from heart internet as a reseller!

Did you find this review helpful?

Tuesday, February 19, 2019

Simply excellent support. Moving from my old provider(Heart Internet) I have seen a marked improvement in the speed and quality of the service and the support.

Did you find this review helpful?

Monday, February 18, 2019

Excellent help and support.

Did you find this review helpful?

Monday, February 18, 2019

Great support and service!

Did you find this review helpful?

Monday, February 18, 2019

Very fast service! Been fantastic from the start. Excellent.

Did you find this review helpful?

Saturday, February 16, 2019

The after care and customer support has been amazing! Being a novice they have done everything to help me. I can't recommend them enough!

Did you find this review helpful?

Friday, February 15, 2019

The interface is REALLY easy to use and the support staff are probably the fastest I've ever used.

So far.... so good :-)

Did you find this review helpful?

Thursday, February 14, 2019

The most fast technical support that I already knew!!

Did you find this review helpful?

Wednesday, February 13, 2019

They respond within minutes, support is always great. I honestly can't fault them.

Did you find this review helpful?

Tuesday, February 12, 2019

Best hosting service I could find. It was hard to choose at the start, but I'll never look back! Customer service is second to none.

Did you find this review helpful?

Tuesday, February 12, 2019

Great web hosting and service. I have been using 20i now for nearly a year. I was with one.com before and hosted 7 websites with them. After seeing my sites having a number of outages on a regular basis and when their backup service let me down, I have now moved all my sites over to 20i and find the service reliable and the support (when I need it) to be responsive and helpful. I can recommend this company to anyone.

Did you find this review helpful?

Monday, February 11, 2019

20i web hosing top hosting with a dedicated team of experts, i would recomend them

i have been a reseller with 2oi web hosting for over a year now and i would recomend them, their service is value for money and top of the range.
its not often things go wrong but if they do they are there to help you put things right, nothing is to much of a problem for the support team they give me the confidence to recomend the product because i know i have a dedicated team of experts behind me if needed.

Did you find this review helpful?

Thursday, February 7, 2019

Best Customer Support and Hosting Services

Did you find this review helpful?

Thursday, February 7, 2019

Without a doubt the best web hosting provider available on the market!

Brilliant service and attentive support whenever you need it.

Did you find this review helpful?

Thursday, February 7, 2019

You guys are just so f***ing awesome! Sorry to say but you are... Ha! Absolutely loving the new WordPress Tools on the WordPress hosting environment.

Did you find this review helpful?

Thursday, February 7, 2019

Really Great Support. No Cpanel takes some adjusting to at first, but after a few days you don't just not miss it, you're glad to be free of the most boring UI on Planet Earth. Goodbye Cpanel ;o) 20i FTW!

Did you find this review helpful?

Wednesday, February 6, 2019

Best host i've used.

No issues at all with 20i. By far the best host i've used!

Did you find this review helpful?

Wednesday, February 6, 2019

Lack of foreign languages, Excellent service and support besides it.
The only missing feature is lack of support for translations into foreign languages.

Did you find this review helpful?

Monday, February 4, 2019

The Very Best Web Hosting Service I have…

The best hosting and service I have received for many years. I now use 20i for all my client hosting accounts and emails. The whole service is excellent, thank you!

Did you find this review helpful?

Monday, February 4, 2019

Migrating from Heart Internet.

I have used Heart Internet for many years, and host about 75 domains and sites. Have been growing increasingly unhappy with heart, so have started migrating to 20i. So far everything is great, and way better than Heart.

Did you find this review helpful?

Sunday, February 3, 2019

Highly Recommended

20i has a very professional team with outstanding support. They have always been behind my back. I count on Team20i for the success of my company. I'd recommend them to any one looking to build an web development company. Never go with the big names out in market, 20i beats them all, and 20i really works hard to give the resellers the best features possible.

Did you find this review helpful?

from Adage Dance

Saturday, February 2, 2019

Try them, you won't look back.

I was honestly amazed at how good 20i have been, I've been working in IT for 20 years so it's not easy to surprise me but they did, from the ease of administration with their panel to the speed & helpfulness of their support team I've been truly blown away.

We we're only going to migrate our wordpress site but were so impressed we've consolidated our e-mail from MS Office 365, our domains from go daddy & our hosting from a 3rd party provider with the result that we've saved a small fortune (& as a small business thats important) & the website is running much much faster.

I cannot recommend them highly enough.

Did you find this review helpful?

Friday, February 1, 2019

Really great service, just hope it lasts !

Did you find this review helpful?

Thursday, January 31, 2019

Hosting is really great. I am only here for 1 month, but honestly I can see how fast this hosting is. The only downside of this hosting is a paid plan to hide WHOIS domains. I will stay at 20i for a long time.

Previously I was a 1and1 hosting client and I advise against ... Migrate to 20i!

Happy Customer of 20i. Chrystian.

Did you find this review helpful?

Thursday, January 31, 2019

Great Hosting, Super support - very easy to use!

Did you find this review helpful?

Tuesday, January 29, 2019

Fast service great, professional support, very experienced techs

Did you find this review helpful?

Monday, January 28, 2019

Excellent Customer Service

In all honesty, I've never experienced support like this from another hosting company. They happily and kindly answer the most basic of questions and have been absolutely amazing helping me transfer over several website to their hosting packages.

Did you find this review helpful?

Sunday, January 27, 2019

Quick response and very helpful.

Did you find this review helpful?

Friday, January 25, 2019

These guys are the best of the best!

Nothing but amazing things to say about 20i, would definitely recommend to ANYONE!

Since being with GoDaddy since 2015 I have had nothing but pointless upsell phone calls and useless support despite having paid them for many products over the years. Having made the decision ahead of upcoming renewals to move to 20i I have been met with such professional, personable and knowledgeable support despite having on spent the grand total of £7.20 so far.

This just goes to show that some companies will readily take your money and run without giving the level of service a second thought.

Eliot has been great on all support tickets in getting my website and domain moved over with minimal wait time between responses. Such a great experience and only a few days into my time with 20i.

If I could rate higher than 5 stars I would!

Did you find this review helpful?

Wednesday, January 23, 2019

I have never seen a hosting service like what you offer. As a reseller, my customers are moving to me after tested my services. For the support, I have no word to best describe how best the support is. Thank you 20i!

Did you find this review helpful?

from Collheath Computer Services Limited

Tuesday, January 22, 2019

Definitely recommended

As a hosting reseller and MSP I have had sometime the misfortune and sometimes the good fortune to work with Hosting services. Thankfully to date 20i has proved to be good fortune. I have had various issues over the time I have been using 20i and most of the time the issues have been user end problems but no matter what 20i support have worked tirelessly with me to resolve the problem.

I have no hesitation recommending the company but more importantly I look forward to using there services more and moe.

Collin
Director

Did you find this review helpful?

Thursday, January 17, 2019

Amazing - support is incredible

Did you find this review helpful?

Wednesday, January 16, 2019

Great product and customer service

Great products, simple control panel and great customer service.I have been using 20i for approx one year now and I'm more than happy with everything. Previously I used 1and1 and Heart Internet and 20i is streets ahead. Highly recommend.

Did you find this review helpful?

Tuesday, January 15, 2019

Very good customer support, especially from Dominic Elford he is a credit to the company. Highly recommended

Did you find this review helpful?

Saturday, January 12, 2019

Excellent WordPress hosting for my web agency.

He support I have received from support (Andrew Porter specifically) had been absolutely fantastic.

The sites for my clients now are considerable quicker. I'm looking forward to continuing to migrate our sites over!

Did you find this review helpful?

Friday, January 11, 2019

The Best of the Best

I've been with 20i for just over 12 months. I'm never looking back!
The team are always on hand when you need them, there server are some of the quickest i've ever used!
Keep up the good work guys! You the Best!

Did you find this review helpful?

from Hire My Coach

Monday, January 7, 2019

Nothing short of AMAZING!

Support #1 - Products #1 - Overall Experience #1

Essentially THE BEST out there!

1 of 1 people found this review helpful.

Did you find this review helpful?

Monday, January 7, 2019

Fast and really helpful - I'm not totally tech savvy so having their help has been amazing.

1 of 1 people found this review helpful.

Did you find this review helpful?

from Simply Signs

Friday, January 4, 2019

20i are THE BEST HOSTING COMPANY!

After being with Heart Internet for over 7 years (with their downtime becoming a huge problem on a monthly/weekly basis) - 20i was the answer to my woes.

After spending a month migrating all of my websites over to them, I can say that their migration tool is incredible, their support is second to none, and their CPanel is intuitive/easy to use.

If you're looking for reliable hosting with an incredible level of customer support, DO NOT HESITATE! Only wish I'd done it sooner!

2 of 2 people found this review helpful.

Did you find this review helpful?

Friday, January 4, 2019

UNBEATABLE Customer Support.

I'd chosen 20i on the basis of their reviews in comparison to other hosting providers.
I'd signed up on a trial and after a few days of trying I decided to cancel the account.
I notified them and they were more than willing to close account but offered to help me fix the issues that I was having.
They've been in constant touch all evening, you simply cannot get that kind of support anywhere else and have, in turn, regained my business.
It was never them that were at fault, it was my own lack of experience that was to blame.
What a smashing group of people, and I'm more than happy to use 20i to host my company website and to have my business.
Dominic and Aron in customer support are top guys.
Thank you so much chaps!!
VERY VERY HAPPY !!!!

Did you find this review helpful?

Friday, December 28, 2018

Superb service, my technical ability is limited, but their site is easy to understand and customer service unbeatable, even during holiday periods, nothing is too much trouble and the simplest of questions replied to with a smile. More than happy to recommend, thanks guys, keep up the good work.

Did you find this review helpful?

Wednesday, December 26, 2018

You guys deserve a thousand starts instead of 5. Please stay like this. Don't become like heart internet.

Did you find this review helpful?

from Code Creative

Tuesday, December 25, 2018

Super customer service

Did you find this review helpful?

Saturday, December 22, 2018

Very Happy with 20i hosting, my sites are working all the time and I find the customer service excellent. They are always at hand to respond quickly and always explain things in a simple fashion so I understand. I would recommend them 100%.

Did you find this review helpful?

Friday, December 21, 2018

The Ultimate Hosting Company for EVERYONE!
Simple to set up, easy to manage, excellent technical support who are knowledgable and go the extra mile. As a seasoned IT Professional, I have absolutely no hesitation in recommending 20i to everyone, whatever your level of experience or size of business. You will be well looked after and you will never need to migrate your services to another company ever again. I only wish I had found them sooner.
In a class of their own.

Did you find this review helpful?

Friday, December 21, 2018

fast and straight to the point!

Did you find this review helpful?

Wednesday, December 19, 2018

Best Customer Service Around 5 STARS ALL DAY LONG
The Best support service I have ever come across. They reply within a short space of time to help resolve the problem. I highly recommend 20i Hosting.

Did you find this review helpful?

Wednesday, December 19, 2018

20i have been amazing since I decided to move my hosting to them from Heart Internet. Their Reseller platform is just outstanding and the support, services and control panel functionality is just head and shoulders above the competition. I just wish I found them sooner.

Did you find this review helpful?

Saturday, December 15, 2018

Great Support

They are very amazing with their support.
That's the most important thing in every business.

Did you find this review helpful?

Friday, December 14, 2018

Excellent service and very helpful resolving my issue.

Did you find this review helpful?

Thursday, December 13, 2018

Keep up the brilliant work!

Absolutely smooth transition from existing provider. Their level of expertise and knowledge is second to none. Nothing is ever an issue with them. Keep up the brilliant work!

Did you find this review helpful?

Thursday, December 13, 2018

Excellent service and very helpful resolving my issue.

Did you find this review helpful?

Wednesday, December 12, 2018

Great platform / great support

This is technically the most sophisticated hosting platform I have ever used. Everything just works, and if you are in doubt about anything the support is second to none.

Did you find this review helpful?

Tuesday, December 11, 2018

If you are looking for great service look no further!

I came to 20i after a lengthy relationship with another hosting company. I have to say after nearly a year I have not one bad word to say. The platform is super, customer service is the BEST and we have the most amazing tools. 5 stars doesn't seem enough!

Did you find this review helpful?

Friday, December 7, 2018

Incredible service, I have been through quite a few hosting suppliers in my time and although all provided hosting, none have come close to the level of support and service you get from 20i, great doing business with them and I highly recommend

Did you find this review helpful?

Friday, December 7, 2018

After nearly 2 years 20i seem really pretty good

I've been with 20i close on 2 years now after slowly migrating from Heart. The admin area is clean and easy to use, support is fast, helpful and kind(!), i've had very little downtime (looking at you heart!) and actually i can't remember any down time.
And they're cheaper.
before heart i have tried, easyspace, ednet/lumison/Polsant, fasthosts, 123Reg and have other clients on Godaddy, Names, 1and1 and others.
For shared and reseller hosting i think 20i might be the best.

Did you find this review helpful?

Friday, December 7, 2018

Brilliant & reliable service with top notch UK support
I've used various hosts over the years and moved to 20i after getting really fed up with another host that was constantly having server issues and downtime and the customer service got generally worse.

I have nothing but praise for 20i however, the servers are fast, the support is superb with answers coming within 5-10 minutes on average and they go beyond normal hosts to help you solve issues.

Highly recommended!

Did you find this review helpful?

Wednesday, December 5, 2018

Always very helpful, would definitely recommend

Did you find this review helpful?

Tuesday, December 4, 2018

Very helpful technical staff and respond to your queries and issues promptly.

Also, 20i is much easier to manage your domains and hostings than some big daddy's of the the market.

Did you find this review helpful?

Tuesday, December 4, 2018

Great Hosting

Great price with the most helpful support team I've had the pleasure to deal with and i own an it company.

Did you find this review helpful?

Thursday, November 29, 2018

Literally the best support you could need

Literally the best support you could ask for. Whether I'm working at 1 am UK time or not the support is almost instant!

If you need web hosting there is nowhere else to go but 20i!!!!

Did you find this review helpful?

Tuesday, November 27, 2018

The best thing I ever did was to transfer my sites over to 20i

Their service is fantastic and they always respond extremely quickly to support requests and always respond with professionalism and patience.

Did you find this review helpful?

from A9 Systems Limited

Tuesday, November 27, 2018

Superb reseller hosting

Absolutely stellar performance top to bottom. Made my many reseller migrations as easy as they could possibly be.

Did you find this review helpful?

from A9K Systems Limited

Tuesday, November 27, 2018

Superb reseller hosting

Absolutely stellar performance top to bottom. Made my many reseller migrations as easy as they could possibly be.

Did you find this review helpful?

Saturday, November 24, 2018

the response is very quick and efficient to the numerous support tickets I have raised.

Highly recommended as they are very easy to work with.

Did you find this review helpful?

Saturday, November 24, 2018

we've used 20i from near the beginning …
we've used 20i from near the beginning and the service has steadily improved constantly, customer service respond quickly and lots of useful tool and control,

couple of things I like to see improve would be sometimes tech's don't read back through longer tickets and we have to repeat things so takes longer to get issues resolved and some tech's have better knowledge than others,

also improvements on the admin side would help a lot such as multiple admin logins so we can follow tickets easier,

Did you find this review helpful?

Tuesday, November 20, 2018

First class

Really impressed with all aspects of 20i so far. Moved over reseller account from a previous provider and the migration process for about 20 sites was very straightforward. So far have experienced zero downtime and have noticed a considerable improvement in load speeds on all sites. The customer support staff are fast and knowledgeable and the interface is very user friendly. No negatives at all.

Did you find this review helpful?

Tuesday, November 20, 2018

I'm new, busy jumping ship from 2 other hosting firms.
Been on a number of hosting firms in the past 18 years. Had some nightmares and some OK-ish firms. Had one firm back in 2004 where the data centre staff didn't care much for new working practices who all did a runner switching everything off and locking the place up for a whole week!

Of late, I am currently with a fairly decent VPS provider, who to be fair have been 100% up for the 16 months I've been with them, and the bulk of my business with a large national provider who have for my liking had too many "Oops we've gone and knock all your sites off the air . . back in a few hours!" moments.

On the brink of looking to hire a couple of hit-men I happened by 20i.

It was a no-brainer offer from them to give them a try so I thought "what have I got to lose?" so I signed up and had a play with what turns out to be an absolutely magnificent reseller program.

I'm eight or so days in and have migrated over.... (cont. on Trustpilot)

1 of 1 people found this review helpful.

Did you find this review helpful?

Saturday, November 17, 2018

These guys are brilliant...excellant service even for us who are not developers... :) ie they answer stupid questions with ease... :)

Did you find this review helpful?

Saturday, November 17, 2018

Brilliant 20i Hosting technology and support - we started looking for another supplier a few years ago when our then provider was unable to meet the technical demands of Wordpress, with customers complaining of slow speeds on sites, and very limited support with wordpress issues and installations.

We found 20i, and before the £1 trial was even finished, we had made the decision to make them our preferred hosting partner.

This is now not just limited to the Wordpress Platform, but we use them for DNS hosting, Email, Linux Hosting and their VPS Servers for small and large customers including a number of our global brand and high bandwidth customers.

The services are proving to be a cost effective alternative to our old provider.

As well as the technical capabilities of the platform, one of the best things with 20i is their support service.
They genuinely answer emails within minutes - not hours, and this extends outwith "normal" 9-5 times (continued on Trustpilot)

Did you find this review helpful?

Saturday, November 17, 2018

5 stars: Excellent – no reservations, I would recommend this company to anyone.

Did you find this review helpful?

Friday, November 16, 2018

I can say after using two of the very top known brands this company and the support is simply the best as the record goes.

Did you find this review helpful?

Friday, November 16, 2018

Glad I switched from Heart to 20i

So far, I've been with them for a couple of weeks after switching from Heart. Things seem to run really nice here. I had to create some support tickets whilst I migrated everything over, but things were answered amazingly. Service is incredible here. I love the branding of the control panel, and that it's mobile optimised (unlike Heart)

Did you find this review helpful?

Friday, November 16, 2018

So far so good and really helpful support

So far so good. I migrated a large number of websites over to 20i when the Heart Internet service (my previous host) became really poor. I must say everything went smoothly and I was surprised at how easy the migrations were. We had a few issues with DNS records as a number of sites use Cloudflare.com as a CDN and as an SSL provider. It seems Cloudflare doesn't reflect any changes to the MX records made at the domain name registrar where the original DNS records were kept, so that's something to look out for when migrating email accounts over. 20i support team have been really helpful and responded to support tickets quickly.

Did you find this review helpful?

Thursday, November 15, 2018

Brilliant. I have no hesitation in recommending 20i

I am busy migrating sites from Heart. The level of service at 20i is fantastic. The support team deal with my questions generally within 5 minutes.
The control panel is very well laid out and intuitive to use.
The best part is the migration tool. It is making moving sites so easy.
They are also generous with their mailbox sizes and offer free SSL which is a massive bonus for my clients.

Did you find this review helpful?

Wednesday, November 14, 2018

Absolutely Superb Service From a Top Class Company!
Excellent service from a cracking company.
After 4 years of hosting with heart, being with 20i now is like a breath of fresh air.
Well done team, thankyou for the initial support in migrating over.
F-RibsAndSibs.com

Did you find this review helpful?

Wednesday, November 14, 2018

20i are like a breath of fresh air.
I'm moving to 20i as my previous host has started to fail.
So far, either using the ticket system, or telephone, the staff at 20i could not have been more helpful.
Of course they want my business, but no question too silly, any help with transfers done immediately, and everything done both professionally, and friendly. They are even cheaper.
I've dealt with at least 5 members of staff, and could not fault any one of them.

Did you find this review helpful?

Wednesday, November 14, 2018

Amazing sevice from 20i

wow! can i just say i have been with 20i for 24 hours and your service is outstanding.. Instant support and easy migration with feature packed web hosting. Absolutely awesome.

Did you find this review helpful?

Tuesday, November 13, 2018

Highly recommended.
Was for many years with Heart Int. I have forgotten how good the support can be and how the services (servers, hosting, ect) should be run. This is 21st century company with very speedy support and very well maintained services.
Do not look anywhere else, just go 4 it ;-)

Heart Int. v 20i, nothing to compare, this are apples and oranges

Did you find this review helpful?

Tuesday, November 13, 2018

The way it should be - Amazing
We signed up as a reseller to serve a demand from a couple of clients - We have always pushed web hosting to our web design company. Ultimately we repair PCs and give business support. We don't do websites and to do them you have to do them well.

Our clients refused to use anyone but us - We have built up a rapport with them over 8 years and following being let down by their old provider we looked for white label hosting - We found 20i and haven't looked back since,

3 times we have transferred websites over to "our" hosting and we have had issues - with the websites, not 20i.

3 times I have started support tickets with 20i and 3 times they have ended up rewriting our client's websites to make them work - and in one case restructured the site completely to make it faster and easier to navigate (at 10pm!!) All issues have been resolved also within 4 hours of initial ticket.

I haven't ever experienced such high a level of professionalism and service in my 17 years of trade - It is literally a pleasure to sell as I know if there is an issue they are there for us.

It is how it should be - and I am proud to be a part of it!

Thanks, 20i!

Did you find this review helpful?

Monday, November 12, 2018

Great service. Just moving over from Heart Internet ;a breath of fresh air.

Did you find this review helpful?

Monday, November 12, 2018

just perfect.

Did you find this review helpful?

Monday, November 12, 2018

We recently moved all our services from one provider bent on only billing and almost no support Elite previously Tollon, the pricing was better, the services were better, the usability was better in fact every single element has been vastly improved and on top of that the support is at a level i have never experienced and i have been doing this for years!

its the kind of deal that feels too good to be true but the guys at 20i has given my company a new standard to aspire to.

i will whole heartedly recomend you guys all day long.

THANK YOU!

Did you find this review helpful?

Sunday, November 11, 2018

Glad I moved my reseller account to 20i

After my last reseller host company has had huge issues, I moved over to 20i and everything happened so smoothly. I cannot rate them highly enough. Support tickets were promptly dealt with and in clear, helpful, knowledgeable ways. Such a refreshing change! Also, the tools and interfaces are modern and reliable. This service is unequaled.

Did you find this review helpful?

Sunday, November 11, 2018

I have just moved to 20i and so far they have been great, their technical support is very prompt and their staff very helpful.

Did you find this review helpful?

Sunday, November 11, 2018

Great service, quick support. Migrated from heart after all the issues over the last few weeks.
Much quicker hosting, especially the Wordpress hosting element.
Very happy!

Did you find this review helpful?

Sunday, November 11, 2018

We've recently migrated to 20i – It's Great!

We've recently migrated to 20i and the support, speed and reliability is great. Really knowledgeable support staff who solve tricky to diagnose issues promptly. Great value. Easy to use control panels, and new features being added all the time. 100% recommended.

Did you find this review helpful?

Sunday, November 11, 2018

I cannot rate this company higly enough (full review on Trustpilot)

Did you find this review helpful?

Friday, November 9, 2018

Excellent support and help when migrating from another service. Highly recommended.

Did you find this review helpful?

Friday, November 9, 2018

20i are amazing!

So having been a Heart Internet customer for over 10years I have decided I can no longer tolerate their issues with web outages. I did some searching and found 20i and so far the service and facilities are amazing. No more restrictions on email inbox size, ssl included. Whish I found them sooner... Great job. Ian Butler

p.s Oh and not to mention the customer support at 20i and a special thank you to Eliot for helping me decide to move all my client's websites to 20i.

Did you find this review helpful?

Thursday, November 8, 2018

20i Fab in every way!

Fab!!!

(I didn't review too early as I know how the system works).

Transitioned to 20i over the last year or so (initially testing) and have been totally impressed with the level of service, both customer support and server performance (Website Speed with SSD's).

I have also been impressed with the level of amenities supplied and all-round modern interface, it's just so easy to do anything!

20i have re-invented C-Panel to a new level.

As an original unsatisfied Heart Internet customer I have been pleasantly surprised with the service provided by 20i.

With the advantage of constantly monitoring both services (among'st others) side-by-side for a year or so I can honestly say that 20i wins hands down, 20i is the best internet hosting provider to date!

(continues on Trustpilot)

Did you find this review helpful?

Thursday, November 8, 2018

Even during busy times, 20i support has been consistently on hand to help, no fuss, simple clear responses & issues resolved. Having come from HeartInternet this is a breath of fresh air. Can not recommend highly enough.
Brilliant.

Did you find this review helpful?

Wednesday, November 7, 2018

The best reseller hosting for a busy web design firm
I run a busy web design company, so having a reliable reseller hosting provider is essential. We have used Heart Internet for the last 4 years, but over the years their level of service has gotten worse and worse - so we decided to give 20i a try.

Everything is just so efficient and simple with 20i in comparison... Amazing load speeds and zero downtime, easy migration facility to move our 60 websites and emails over to them, and always being on hand to answer any support questions I may have. I cannot recommend 20i highly enough!

Did you find this review helpful?

Wednesday, November 7, 2018

One of the best shared hosting providers I've ever used..!

I am new to hosting and not very technical when it comes to servers, DNS etc. I can build websites and im pretty good but when it comes to hosting im a little lost. Every time Ive had a problem the support has been very fast. Im talking up to 10mins. Ive just had an issue now which was resolved again very quickly. This is the level of service you would expect with a managed dedicated server. Which i've had with Mojohost and they're £100 a month. Ive even had help with my CMS issues which I was very surprised with.

I will be using them for a long time. If your in the market for quality servers check them out and make sure you upgrade to timeline backups. Thats another great option because my websites are large and normally cant be backed up.

Great service and 5 stars..!

Did you find this review helpful?

Wednesday, November 7, 2018

Responsive support

I find 20is customer support to be excellent. Very responsive and usually able to provide a quick resolution to any problems.

Where technical challenges have occured, they have always stepped up to the plate to help resolve. Happy to reccommend 20i to anyone!

Did you find this review helpful?

Wednesday, November 7, 2018

So quick and helpful!

Did you find this review helpful?

Wednesday, November 7, 2018

Very impressed with their service and servers

Did you find this review helpful?

Tuesday, November 6, 2018

Good service.

UK support. Quick response.

No complaints.

Did you find this review helpful?

Monday, November 5, 2018

Brilliant service. I have nothing but good things to say about this company. I have been migrating client sites from Heart internet to 20i gradually and have been pleased with the level of support and reliability.

Did you find this review helpful?

Friday, November 2, 2018

So far the best support I've had in almost 15 years I business.
Slowly will bring all my business to 20i.

Peter Sitko MD at TECPOLUK Ltd

Did you find this review helpful?

Thursday, November 1, 2018

When I first came across 20i, I was sold immediatley. I migrated all my websites over to them and never had any of the isssues I had before. Any issue I have now is down to my own lack of knowledge and the support always have the answer.

You can create a hosting package and be editing your new website in just a few minutes. It's just the best.

I would highly recommend 20i to anybody looking for a reliable host who are always there to help.

Did you find this review helpful?

Wednesday, October 31, 2018

Great service and support - These are my goto hosting provider

Did you find this review helpful?

Tuesday, October 30, 2018

Early days but these guys have solved a major problem for me!

I moved from BlueHost to SiteGround looking for improved performance but things got worse at SiteGround - My sites kept going down with error 502, 503 and any 50x you can think. The guys at SiteGround kept telling me it was my plugins. I optimized and optimized but my sites were still going down.

Then I migrated to 20i Reseller hosting. To be fair my sites were still going down but the support guys at 20i suggested that I split my sites to use their own packages and boom problem solved - speed not diminished!

I am really thankful to the support guys at 20i for their professionalism and speed - they not only respond fast they know what they are doing and today I can say that my quest is over - so far so good!

Did you find this review helpful?

Monday, October 29, 2018

Reseller hosting at it's best (having migrated from the worst!)

Did you find this review helpful?

Sunday, October 28, 2018

Really good hosting company

Excellent company, great support, useful features, the best UI around :)

Did you find this review helpful?

Friday, October 26, 2018

We have been with 20i for just over a year, the service and customer service has been excellent, please keep up the good work

Did you find this review helpful?

Friday, October 26, 2018

Simply the best choice for hosting, anywhere!

Simply the best choice for hosting, especially for an agecy. This fantastic hosting is by far the best way to go.
Their custom solution is one of the most user friendly but highly customisable interfaces and I won't ever be going back to any of the tens of thousands of hosting companies that provide a sub-par service, and 92% of hosting companies ALL use the same 'cPanel' software! Just reskinned. 20i have their own solution and it makes a world of difference to have something that works, is simple enough for clients and looks great too.

20i is a breath of fresh air with cherries on top. Their customer service is truly top-notch as well.

Superior, superb and superlative!

Did you find this review helpful?

Friday, October 26, 2018

Great speedy response and support.

Did you find this review helpful?

Friday, October 26, 2018

Great experience - young company with bags of experience

I’ve had such a great experience migrating a VPS and 8 domains to these guys. Their platform performs well and their support is excellent - the teams know what they’re talking about, understand their platform very well and are not afraid to provide detailed explanations.

Their support desk is open 8am - midnight most days, but I’ve had replies at 1:30am and 7:30am!

They communicate very well during maintenance periods - I haven’t yet experienced any outages!

They may well be a new company but they’re not short of experience - the directors founded Webfusion, 123-reg and Heart, so they what they’re doing - and it shows in their technology, their admin portal (known as My20i) and their teams.

Did you find this review helpful?

from Ocean Comms

Wednesday, October 24, 2018

Best hosting provider we have ever used. Fantastic service and a second to none level of support provided. Will never think about using anyone else ever again. Thank you 20i!

Did you find this review helpful?

Wednesday, October 24, 2018

superb team, as in the time of heartinternet ;)

Did you find this review helpful?

Wednesday, October 24, 2018

No problems. Only solutions!

I've started testing the waters with 20i after many years as a reseller with another established UK hosting provider and so far my experience has been pretty outstanding. The level of service has been far superior and with many extra bells and whistles included. The control panel reseller interface remains familiar to me so there were no nasty surprises there and I've found it to be a lot less complicated and more intuitive than I've been used to. Migrating an entire Wordpress website & database was done in just a few clicks unlike the world of pain I anticipated. Like John Lennon once said: "There's no problem... only solutions".

Did you find this review helpful?

Tuesday, October 23, 2018

Works really well.

We are using 20i since close to a year. We have had no major issues and if we did have a query, it was always very well resolved.

So far great experience and we do not regret the extra work to migrate the hosting over to 20i.

Did you find this review helpful?

Monday, October 22, 2018

Brilliant support service would highly recommend 20i.com

Did you find this review helpful?

Sunday, October 21, 2018

THE Best Technical Support and Hosting Company By Far.
Hands down, 20i go the extra mile. They are head and shoulders above any hosting business out there just now. If you are having issues with your current supplier or aren't quite getting the technical support you need, then make the switch.

As a reseller I cannot recommend them enough. They work with you make the migration as smooth as possible...weekends too! This is important if your clients are business hours.

Server response for me thus far has increased by 25%, they really do know their stuff and have the hardware to back it up.

You won't regret moving to them, my only regret is I should have done it sooner. Well done 20i!

Did you find this review helpful?

Friday, October 19, 2018

Great hosting and support.
If you are looking for a web hosting company, I highly suggest 20i.

Not only because of their excellent hosting plans and solutions but because of their skilled, responsive, helpful support team, who go the extra mile to see your problems and queries are resolved as soon as possible.

Thanks!

Did you find this review helpful?

Thursday, October 18, 2018

The most amazing support coupled with a fantastic cloud setup makes 20i the choice for me! (and yours too!)

Did you find this review helpful?

Friday, October 12, 2018

Simply the best hosting experience I have had in the 20 years that I have used hosting. I have used everything from basic single site shared services, to a dedicated server for business purposes. 20i has not only the most sophisticated platform I have ever used, but excellent levels of helpful and responsive support services.

Did you find this review helpful?

Tuesday, October 9, 2018

I've dealt with 20i now for over a year. They have been fantastic from start to finish. Cannot fault a single thing about them and would recommend to anyone.

Did you find this review helpful?

Sunday, October 7, 2018

Just moved and had a few initial queries support could not have been more helpful. Early days but outstandingly promising.

Did you find this review helpful?

Friday, October 5, 2018

20i has been absolutely brilliant, their support is quite frankly unmatched in this industry, they reply rather fast with accurate and extremely informational responses when need be, their servers are super fast and reliable and I'm so happy I found 20i

Did you find this review helpful?

Tuesday, October 2, 2018

Only been a reseller customer for <7 days but so far they have been excellent. Support tickets are answered promptly and they have been super helpful in assisting me migrating my accounts from my old reseller hosting partner.
I wish I'd switched to 20i years ago!

Did you find this review helpful?

Friday, September 28, 2018

Web Studio North Wales Loves 20i!

The support is awesome, the pricing is superb, and the package features do all you want and more. It's a no-brainer to recommend 20i, keep up the great work!

Did you find this review helpful?

Friday, September 28, 2018

Support staff are always very helpful and honest. It's made a good change moving from one company to this one knowing that if theres a problem, it's always a swift and helpful response.

Sites are also performing well and the platform in general is really good.

Did you find this review helpful?

Wednesday, September 26, 2018

After years putting up with heart internet i finally made the effort to move and wish i did it years ago - like running around in ferrari from a ford

Did you find this review helpful?

Wednesday, September 26, 2018

Outstanding

We have finally completed the switch from Heart Internet, with the number of websites we look after this has taken a long time but the time & effort has been worth it!

20i is fantastic, everything HI used to be and more!

We have been with HI for over 7 years but the last few years its gone downhill massively and i was so pleased to find 20i - the service is much faster and significantly more reliable then HI

20i's migration tool has been really handy in moving the sites over, we have had a few issues but 20i's support has been outstanding and we cant recommend them enough.

Moving the last site over to 20i this week has been such a relief!

Did you find this review helpful?

Wednesday, September 26, 2018

Reliable hosting with fast support

You don't want to contact customer support, it means either something has gone wrong or you want to do something. Luckily when I have contacted, it has been the latter as the hosting itself has been superb, much better than my previous host who I was with for 10 years or so but had to leave due to the progressively worse downtime.

But when I have contacted support, the responses have been swift and educated, not the usual templated replies of the bigger companies. The support team give me confidence that they know what they are doing which is great.

So yeah, highly recommend.

Did you find this review helpful?

Monday, September 24, 2018

Blows other reselling companies out of the water. The interface, software and most of all the support are second to none, literally. Great experience so far.

Did you find this review helpful?

Sunday, September 23, 2018

Genuinely a pleasure to work with! Any issues we have had have been quickly resolved by their support team! Couldn't ask for a more helpful hosting company!

Did you find this review helpful?

Friday, September 21, 2018

No Regrets - Great support and service

I moved to 20i after growing increasingly frustrated by my previous host. I had a few issues getting to understand the way 20i system works, but absolutely no regrets. Wish I had moved here years ago

Did you find this review helpful?

Thursday, September 20, 2018

Great hosting company. Provides everything a seller needs with a simple-to-use interface and excellent back-up.

Some clients want us to control things like email set-up, whereas others want full access to a control panel of their own. Either is easy to offer and set up for them.

No worries about a customer running out of hosting space either.

Great product, great service, great hosting company

Did you find this review helpful?

Wednesday, September 19, 2018

Very reliable and prompt supports at an affordable reseller price

Did you find this review helpful?

Tuesday, September 18, 2018

Excellent support service

Did you find this review helpful?

Monday, September 17, 2018

I had a technical issue this morning, the 20i support team - in particular James - seemingly devoted his entire morning just to solving my problem. I really didn't think the issue would be fixed but it was. My confidence in 20i is massively boosted.

Did you find this review helpful?

Sunday, September 16, 2018

Absolutely fantastic support

Absolutely fantastic, prompt and dedicated supprt off these guys.
Nothing seems to be too much trouble even if outside the level of support that is expected of them.
I'd just like to give a big shout out to Aron and Dane who between them got me out of a situation today which turn out to be totally my error.
Thanks guys

Did you find this review helpful?

Thursday, September 13, 2018

Fantastic Support, amazing company!

I have recently moved across to 20i from Planet Hippo and Heart Internet and I have to say across all support lines, phone, email or support ticket they are so helpful and 100 percent quicker than anyone else. The backend management system takes some getting used to but it's really easy and intuitive to use. I would most definitely recommend to friends and family.

Did you find this review helpful?

Wednesday, September 12, 2018

Every time I ask for support from 20i Hosting, they respond within minutes.
I could not ask for more.

I have been with many hosting companies over the years and this is the best one.

5 STARS all the way.

Did you find this review helpful?

Monday, September 10, 2018

Amazing value and Support

I had an issue on my worpress site and even that it was not their job to fix it they helped me resolve this issue.

Their support is fast class

I highly recommend them.

Regards
Steve

Did you find this review helpful?

Monday, September 10, 2018

Great service, products and support

The more I work with this company, the more I like them. Keep up the good work 20i


Did you find this review helpful?

Friday, September 7, 2018

Seriously the best customer support team I've ever dealt with. Everything sorted, 0 questions asked, just fixed. If your considering anywhere else, your an Idiot

Did you find this review helpful?

Thursday, September 6, 2018

Simple, Easy and Professional

Have only been with 20i a couple of days but so far they have far exceeded my expectations so glad I found them

Did you find this review helpful?

Wednesday, September 5, 2018

Best Customer Support, Knowledgeable Support Team, Dedication, Speed

I have tried many hosting services including Godaddy, Bluehost etc. have interacted at least 4-5 time to there support team, but with 20iSupport, I'm impressed. I have moved many of my sites to 20i from previous hosts.

Quality Services, Affordable plan, Best Support.

Did you find this review helpful?

Wednesday, September 5, 2018

Amazing value and Support

I was previously with jixhost and had enough of Jixhosts rude, poor support.

I then came across 20i and wow what a big change.

I have all my sites hosted with them, the speed of my wordpress sites is super fast.

I have not had any downtime and the support staff are super friendly.

20i has their own control pannel and now i am use to is it is far better than cpanel

The migration you can do your self with in the control panel, I did notice that moves over (website, Email accounts, current emails) but not stored emails.

I can recommend 20i enough

Regards
Steve

Did you find this review helpful?

Friday, August 31, 2018

I'm sure that I'll be a loyal member of the 20i family for many years to come!

I've been with many web hosting companies over the last 10 years - but never been happy enough to stay with them, be that due to pricing, support, limited services or all three.

Stumbled across 20i - Web Hosting a few months back.

When I first signed up for £1 for the first month, I wasn't too sure if the monthly bill was just to be a reseller - I'd never done this before as a reseller.

Was more than happy to find that the monthly price was for everything, no restrictions, amazing user interface for myself and for my clients with the ability to brand it as my own.

Being totally new to this side of the web, I had a lot to learn and I asked questions quite often with their support. I've had tickets answered within a minute or two sometimes and even way after the support hours are supposedly closed.

The loading times of the websites are amazingly fast compared to any other UK / USA... (more on Trustpilot)

Did you find this review helpful?

Tuesday, August 28, 2018

WordPress site restored within a few minutes

Ben Coleman guided me through getting my WordPress site restored within a few minutes of contacting 20i.com

Excellent service.

Did you find this review helpful?

Monday, August 27, 2018

!st class support, replied within minutes.
Problem resolved within 10.

Could not ask for more.

5 Stars all the way.

Did you find this review helpful?

Monday, August 27, 2018

Finally, A perfect hosting company!

I have been a customer of 20i for around 6 months. I have a reseller package which is hosting around 10 sites at the moment.

Previous I was with Heart Internet but I left due to the ever-increasing costs of their service, restrictions and lack of usability.

20i pretty much lets you do anything. SSL is even free!

My main concern when looking for a new host was migrating websites and most importantly for me one of my client's complex email setup.

I needed have been worried, 20i has a great migration tool and depending on your previous host, you can migrate to 20i pretty much at a click of a button. Migration was seamless!

I did have one issue which turned out to my just me being dumb! However, when I raised a ticket with 20i the response was almost instant, clear and non-patronising (which can sometimes be a problem with other hosts) I really do hope that 20i keep up this fantastic customer service. (continued at Trustpilot).

Did you find this review helpful?

Thursday, August 23, 2018

Best hosting company I’ve ever worked with, super fast servers and excellent tech support that go above and beyond to help me when I need them.

Did you find this review helpful?

Thursday, August 23, 2018

Whenever I've had need for support, the team have been there for me. They are knowledgeable and quick to respond and keen to resolve any and all problems. I am so pleased that I moved my clients to the 20i reseller account.

Did you find this review helpful?

Wednesday, August 22, 2018

20i Hosting recommendation 5 star!! Thanks!

I have moved to 20i from another provider fairly recently. I am using their Reseller service. I consistently receive outstanding service from all members of the 20i Support Team. They are polite, helpful, professional and really nice people to work with. I would unreservedly recommend 20i.

Did you find this review helpful?

Wednesday, August 22, 2018

Great response times, very attentive staff and nothing is too much trouble. I highly recommend 20i. Keep up the good work !!!

Did you find this review helpful?

Tuesday, August 21, 2018

Excellent quality of support and hosting service

Our first experience of support with 20i.com was excellent! Every member of the support team was great and did their best to help. The response time was also good. We are very happy with the quality of hosting and the features they offer like the email migration feature which allowed us to copy over emails from our previous host. The site loading speed is almost 4 x faster than the previous host. Thanks for the great work guys! We will be recommending you to our contacts.

Did you find this review helpful?

Tuesday, August 21, 2018

These guys are great!
I’ll be honest, I was a little sceptical when I started using 20i. I think this was mainly because of the Control Panel change, but I fancied trying something different – so I give it a go, as it was only £1 for the first month.

I’m now a few weeks in and I have recently merged my products to the 20i platform after being a long-time user of cPanel. I think it’s safe to say I won’t be changing back! Once you get used to StackCP (their control panel), it’s brilliant. Easy to customise for resellers and better for clients who are not technically advanced.

The migration tools are great, it makes it so much easier to transfer your clients and files. What’s better is that you can control the migration yourself.
I also need to give the Support Team credit, they’re amazing! Always on hand to help when you need it. Tickets generally have a response within minutes.

Speeds = 10/10
Reliability = 10/10
Support Team = 10/10

Does exactly what it says on the tin, and more.

1 of 1 people found this review helpful.

Did you find this review helpful?

Saturday, August 18, 2018

Support & customer service at it's finest!

I haven't experienced better customer service and hosting support anywhere else. The support team at 20i consistently go the extra mile to help you and it is really appreciated. If you want to experience customer service and support at its finest I'd recommend you get your hosting business over to 20i.

Did you find this review helpful?

Saturday, August 18, 2018

As far as I'm concerned, the best customer service for hosting and their tools are just so easy to use. Couldn't ask for anything more!

Did you find this review helpful?

Friday, August 17, 2018

20i is just what i was looking for. Great service, support. I am big fan of 20i

Did you find this review helpful?

Thursday, August 16, 2018

Amazing Service and support

You have a great Support System Its first hosting site which I'm Seen in my whole life which is providing Superb Loving Amazing Support

Did you find this review helpful?

Thursday, August 16, 2018

Good support from 20i

After setting up a new VPS with 20i, I've had a couple of occasions so far to contact their support, and been very impressed with the speed and quality of the responses. My issues were resolved in a polite and enthusiastic way, something that's not always true in my experience when dealing with other companies!

Did you find this review helpful?

Tuesday, August 14, 2018

20i's platform is excellent. Reliable and easy to manage. What sets them apart is their five star customer support. We're confident that they'll respond promptly and assist us in resolving issues quickly and efficiently. Happy to recommend them based on 20 years of dealing with hosting partners. 20i are the best.

Did you find this review helpful?

Tuesday, August 14, 2018

Hugely impressed by the speed and quality of ticket desk support.

Did you find this review helpful?

Tuesday, August 14, 2018

Best hosting I have ever used

Having used other hosting providers, I can honestly say I haven't had better than 20i, everything works as it is supposed too and the support is second to none, you send a support ticket and usually within minutes you have an answer. 100% 5 stars

Did you find this review helpful?

Sunday, August 12, 2018

Great hosting provider, Always there to help when needed. I would 100% recommend this company.

Did you find this review helpful?

Sunday, August 12, 2018

Puts Money Where Mouth Is!

You've put your money where your mouth is. The hosting is fast and customer service matches similar expectations. Thanks to Aaron today for coming back with simple, clear and precise information.You're a breath of fresh air from other customer services who take ages to respond to queries. You put US customer services to shame!

I won't go anywhere else. You're also a British company with local servers. That is important ... especially with GDPR. I haven't started our reselling yet - we're currently setting up a new business cluster for the Pennines. We'll be launching shortly. You're a local Northern/Midlands company I'm proud to support with my business.

Did you find this review helpful?

Thursday, August 9, 2018

New Gold Standard for Server Support and Top Quality Serves

Best server and and even better support team!

I have tried 5 other hosting companies (all claiming to be the major ones- the likes of UKFast, Rackspace, Easyspace etc) but no one comes anywhere near to these guys! Terrific service!

I am in the process of moving all our sites to 20i.com.

Did you find this review helpful?

Wednesday, August 8, 2018

Always on hand to deal with any queries. Friendly, knowledgeable staff members.

Did you find this review helpful?

Tuesday, August 7, 2018

Very good fast support with great knowledge. The system is great once you get your head around the control panel etc

Did you find this review helpful?

Sunday, August 5, 2018

brilliant support, you get an answer really quickly it's like having another member of staff who's an expert in every field.

Did you find this review helpful?

Saturday, July 28, 2018

20i is a breath of fresh air!

I moved all my hosting services to 20i after my original hosting company sold out to a large provider that turned out to be a disaster. As well as good technology that has so far been reliable, the team at 20i has given me great support - very quick response and very helpful. I have no hesitation in recommending them.

Did you find this review helpful?

Thursday, July 26, 2018

Customer service done correctly!

I've only been a customer for a short time, but have raised several support tickets (no fault with the service - more my understanding of how things worked)...Never waited more than 10 minutes for a reply, quick, accurate and helpful response on every occasion.......These guys actually do customer service right!!

Did you find this review helpful?

Thursday, July 26, 2018

Great for hosting and domain names

I've had my .co.uk with another registrar for more than 15 years, but the level of support and the lack of any understanding of what bulk domain name owners require has lead me to start moving my portfolio over.

I have hosted with 20i for more than a year now with zero problems and only just started moving my names.

The support is responsive and the transfer process is seamless and easy.

The cost of domain renewal is 50% lower and transfer-in is free, adding another year to the registration. You can't lose with that deal.

Did you find this review helpful?

Wednesday, July 25, 2018

Great for hosting and domain names

I've had my .co.uk with another registrar for more than 15 years, but the level of support and the lack of any understanding of what bulk domain name owners require has lead me to start moving my portfolio over.

I have hosted with 20i for more than a year now with zero problems and only just started moving my names.

The support is responsive and the transfer process is seamless and easy.

The cost of domain renewal is 50% lower and transfer-in is free, adding another year to the registration. You can't lose with that deal.

Did you find this review helpful?

Tuesday, July 24, 2018

20i are the best hosting company I have had. The support is second to none and they always have a workable solution. I highly recommend them to anyone who wants a Reseller solution.

Did you find this review helpful?

Monday, July 23, 2018

The best service ever!

Having used a number of the 'leading' hosting providers over the years I can honestly say that, without a single doubt, 20i is by far the best!

The dashboard system is clean, simple, elegant and incredibly easy to use. Features available are superb and the value for money is the cherry on top!

I am much more a 'designer' than a developer, so venturing into the world of freelancer marketing (although a very strong Google & Social Professional) web development was a slight weak link. The support I have received has been unparalleled. It has enabled me to have the confidence to offer a very strong and overall portfolio of services.

The only thing I will be changing in the very near future... is an increase in services and spend with them! For me, this has become one of the strongest tools I have as a Freelancer.

Thank you to all the team and although you are busy I hope to meet some of you one day (I'm only in Chesterfield).

All the very best and thank you so much.

Did you find this review helpful?

Sunday, July 22, 2018

Top quality hosting at an excellent price.

More importantly, support has been amazing. Fast, accurate and extremely helpful.

After using Fasthosts and then Heart for a number of years, I'm extremely pleased with this new host.

Did you find this review helpful?

Friday, July 20, 2018

Fantastic company

Like the other reviewers here, I find 20i an excellent company.
Top notch products, speedy servers, easy interfaces and awesome 24/7 support. I have around 90 sites with them now as well as domains and emails and there will be more to come.
I'm trying to think of a con....no!

Did you find this review helpful?

Thursday, July 19, 2018

20I's support is brilliant. Even whilst they expand and improve there is always someone there to help either via chat or support ticket. I have had people replying until nearly midnight. It is brilliant!

Did you find this review helpful?

Wednesday, July 18, 2018

More than a 5 star host.

It's been over a year that I've switched to 20i from another host. And I've not looked back since.

The service is more than 5 stars! I can not be any better satisfied. They have the best hosting backed by the best support in the industry.

I am in the reseller hosting for past 15 years and highly recommend 20i for individuals and resellers alike.

All thumbs up to the 20i team.

Jude

Did you find this review helpful?

from Shout Design

Wednesday, July 18, 2018

Ok this is easy! - 20i have very rapidly become my main hosting company. I have cloud accounts at several of the worlds biggest hosting companies and I manage over 100 websites. I am moving everything to 20i. The support is the best anywhere and they really know what they are doing. They are now part of my business!
They have set the pace in the industry again.

Dominic at Shout Design

Did you find this review helpful?

Tuesday, July 17, 2018

Great Support!

The 20i customer support team and brilliant. Usually answer a ticket within a couple of minutes so you can be sure to sort out your issues quickly.

Did you find this review helpful?

Tuesday, July 17, 2018

Not a client yet and already awesome.
Andrew was fast and responsive, first time communicating with the support and I am not even a client yet, definitely will consider using them.

Did you find this review helpful?

Wednesday, July 11, 2018

Top notch service and support!

Ever since moving to 20i, I have had nothing short of top notch support every step of the way. Nothing seems to be too much trouble, and everything gets resolved satisfactorily, or better! A great team behind a great product.

Did you find this review helpful?

Friday, July 6, 2018

Very good service. Cost of managing my websites went low and the features are awesome. No more headaches of managing server.

Did you find this review helpful?

Friday, July 6, 2018

Amazing Support

I've never come across Support like 20i. No matter what time of day (or night), every issue I've had is usually responded to and often resolved in minutes. Incredibly knowledgeable and helpful, UK-based staff so no misunderstandings or language problems and genuinely nice people.

Oh, and the actual services they provide and their interface, customisations for resellers and just about everything seem very well thought out and work brilliantly.

I've not had experience with other reseller accounts, but these guys seem to be setting the bar very high. I can't believe there are many companies out there that give you this level of service.

I can't recommend them highly enough. A from me!

Did you find this review helpful?

Wednesday, July 4, 2018

Having tried several UK based hosting companies, 20i is head and shoulders above ANYTHING i have experienced, both for Speed and Quality of Support - they really do go the extra mile, and often assist with issues that they **could** bat away as "Outside of their remit" - I love these guys, cant wait until i have all my sites transferred over from Heart Internet as these 2 firms are polar opposites.

If your thinking about signing up - don't think about it, just do it!

Did you find this review helpful?

Tuesday, July 3, 2018

Best hosting company by far for the past 20 years

Having been working with web hosting companies since 1999 and had lots of bad experiences. 20i is by far the best host we have ever used. Very responsive support, easy to use control panel, good prices. We are very happy but we are also nervous they may get bought out or get too big and then their service level will drop like all the other companies we have used. Fingers crossed we have a long and fruitful relationship with them.

Did you find this review helpful?

Tuesday, July 3, 2018

Excellent Service - We made the right choice moving to 20i

We have only recently moved our Reseller account to 20i after years with another web host. We looked at a few other before choosing 20i and so far I am very happy with our decision.

The automated process to migrate websites has saved us a lot of time and the Reseller Control Panel is very straightforward.

I have however needed to raise a couple of support tickets though partly due to us still learning a new platform and the support has been excellent.
Mike (MSP)

Did you find this review helpful?

Sunday, July 1, 2018

Just fantastic. I have been developing websites for 11 years now and have used numerous servers, from shared platforms, and vps's to dedicated servers. The support I have had from 20i is second to none in terms of both speed to reply, and willingness to solve all issues, often going above and beyond what I would expect. All my customers sites are running at top speed with zero downtime to date. I highly recommend 20i for anyone looking for no nonsense and reliable hosting, with backup to match.

Did you find this review helpful?

Wednesday, June 27, 2018

Consistently fantastic customer support, I don't think I've had an issue that hasn't been resolved quickly either via the normal ticket service or their exemplary live chat team. The back end is really easy to use and setting up hosting for websites couldn't be easier and stress free. We've had no technical or speed issues since moving to 20i and their StackCP Users is great for our clients who want to be more "hands on". Couldn't praise more really!

Did you find this review helpful?

from Zigger Ltd

Wednesday, June 27, 2018

I moved to 20i about 18 months ago and have around 90 sites with them. Their website is dead easy to use, their support is excellent and the service is great.
Highly recommended.

Did you find this review helpful?

Tuesday, June 26, 2018

I am in love with the service of 20i.
I'm using 20i since 1 year and its handling my 50 website without any downtime and without any kind of disruptions.
I love 20i.

Did you find this review helpful?

Tuesday, June 26, 2018

These guys are great at what they do. Very knowledgeable and very quick to respond to any issues that I encounter. Very good infrastructure and services too.

Did you find this review helpful?

Monday, June 25, 2018

Excellent service and support

I can highly recommend 20i. They offer very competitive rates and at the same time a good level of support. The vast majority of support tickets are not only dealt with very quickly, but also very efficiently and courteously. The operators are really pleasant and go out of their way to assist in most cases, especially if you are not sure how to do something.

Did you find this review helpful?

Monday, June 18, 2018

Exceptional Service from an exceptional hosting company

Having moved my reseller hosting from another whose service was starting to deteriorate I was praying that the service I got from 20i lived up to my expectations. It has and has exceeded them by far. The service from 20i is exceptional and they seem to be constantly looking at ways they can improve their offering.

Did you find this review helpful?

Sunday, June 17, 2018

Fantastic Support from a great team of experts. Excellent Hosting, Cant Fault 20i at all. Brilliant

Did you find this review helpful?

Sunday, June 17, 2018

The best re-seller hosting - hands down.

Finally, a hosting company that actually cares. I was worried about performance with around 50 sites on the re-seller plan, so far so good. I have needed support on a couple of occasions and in both cases my issue resolved quickly and efficiently. The cPanel skin is by far the best I've ever used, its easy to add our own branding and our customers really like it too.

20i are a company who are getting a lot right in the world of hosting - very highly recommended. My only comment would be concerning VPS, we still prefer Google Console with Bitnami for ease of deployment - but that's all.

Did you find this review helpful?

Sunday, June 17, 2018

Amazing company and support!
honestly one of the best web hosting companies out there. Support is amazing

Did you find this review helpful?

Saturday, June 16, 2018

20i the best out there at the moment.

I have been using 20i now for over 3 months and I have got to say I haven't known of any better support. They say they are not 24hr but I get a reply whenever I put one in.

I would recommend their services to everyone. I have all the speed and power at my convenience including fully customisable customer environment.

Did you find this review helpful?

Saturday, June 16, 2018

Flawless advice, rapid response, polite staff, great value for money. Literally nothing I can complain about.

Did you find this review helpful?

Friday, June 15, 2018

Great hosting company. Quick to respond to issues and to fix them. Customer support hours are fantastic too.

Did you find this review helpful?

Monday, June 4, 2018

Swapped from another company, so far brilliant no problems would highly recommend. Old company email migration was seamless

Did you find this review helpful?

Monday, June 4, 2018

Outstanding performance and the best customer support I've ever received on reseller

Did you find this review helpful?

Sunday, May 27, 2018

Fast & accurate technical support, with the last week of what the 20i team have helped me through, id never go anywhere else.
It's made my transition from my old web host a total breeze.

Did you find this review helpful?

Saturday, May 26, 2018

I've been massively impressed with 20i ever since I asked about their packages through to them migrating some of my sites where I hit issues.

Nothing but praise for the team. And a great price for the whole package.

Did you find this review helpful?

Friday, May 25, 2018

Support is always super fast and spot on. Friendly team that go out of their way to help resolve any issues - not that they happen often. Very happy customer.

1 of 1 people found this review helpful.

Did you find this review helpful?

Friday, May 25, 2018

100% perfect!

I've been in the web industry for over 10 years and have used a fair few hosting providers, with mixed results.

The moment I set up my own business I decided to move everything away from Heart Internet to 20i (Heart had been great for about 5 years then after a series of badly handled catastrophes and general declining service levels - enough was enough) - as a small business I don't have time to worry about the hosting - I just need it to work so I can get on with dealing with my customers., and with 20i it does!

I've been using 20i for over a year now and not once have they let me down, support tickets are answered quickly and effectively, even to the point where they suggested changing packages to save money! My website down time has been minimal and the website speed is amazing compared to other hosts.

Reliability, easy of use and service are exactly what I want - I recommend them to everyone! Well done 20i - please never change :)

1 of 1 people found this review helpful.

Did you find this review helpful?

Friday, May 18, 2018

Seriously good support

Seriously, I have moved here from Heartinternet (now owned by godaddy - jeez - when will it end?) - I also use flywheel, and wpengine - 20i exceed all my expectations on support. Truly sterling work. 5 minute resolutions - every time!

Did you find this review helpful?

Friday, May 18, 2018

Excellent hosting platform, almost falling in love using it. Support is brilliant and migration feature is a big bonus.

Did you find this review helpful?

Wednesday, May 16, 2018

Best Support Ever Every Issues Fixes Under 10mins, Really Loved And Appreciated Support??

Did you find this review helpful?

Monday, May 14, 2018

20i are brilliant. As a newbie to hosting and web development, they are so supportive. Great value for money, super fast and reliable servers, easy to use control panel and loads of extra options and free downloads. Can't recommend them enough!

Did you find this review helpful?

Friday, May 11, 2018

Great company and fantastic support when issues pop up.

Did you find this review helpful?

Thursday, May 10, 2018

First Class Reseller Hosting

Been with 20i for almost a year now. They have been outstanding. I am on the reseller package which is first class. The customer service is second to none. Well Done guys and girls. Keep up the good work.

Did you find this review helpful?

Thursday, May 10, 2018

The best hosting provider out there? I think so

I moved a whole bunch of websites from my old hosting provider to 20i and the transition was simple and flawless. Their hosting service is super fast and the support team are top-notch. Highly recommended.

Did you find this review helpful?

Thursday, May 10, 2018

Highly recommended, excellent support!

I have been with 20i for around 2 years now and the service provided is excellent. Technical Support is often given outside of normal hours and the staff are always friendly and helpful. Highly recommended.

Did you find this review helpful?

Wednesday, May 9, 2018

i just say they are king support and then service .........

Did you find this review helpful?

Saturday, May 5, 2018

Excellent hosting company.

I have a reseller account and have found the speed of their servers to be first class. Their control panel is unique to them but is very easy to find your way around.

The customer service has been great to deal with and respond in minutes, where others I have dealt with can take hours, sometimes days to respond.
They all seem very knowledgeable and have resolved any issues I have had quickly.
Can't praise them enough.

Did you find this review helpful?

from Amaconline

Friday, May 4, 2018

Absolutely brilliant customer service. I am very happy to move my business from FastHosts to 20i.. and above all, I hope that 20i will feel the same.

Did you find this review helpful?

Thursday, May 3, 2018

These guys know their job

This is now the third reseller host I have been with over the past 12 years and they are, as of today, by far the best.

Super quick response time. Great servers and a nice straight forward interface. You just get the impression they are keen to get it right. My last host although they had a big 'heart' got old and bloated. I don't write a lot of reviews like this but 20i have helped me out on number of occasions.

Did you find this review helpful?

Thursday, May 3, 2018

A breath of fresh air......

Having dealt with four hosting companies in the past, both in the USA, Europe and the UK, 20i is like a breath of fresh air. The hosting is based in the UK, the technical support is also in the UK, and most importantly they don't treat you like an idiot. The quality of support is excellent, I use a reseller hosting package with them and am now in my second year. It isn't perfect, I don't think any where is, but based on previous experience, this is somewhere I am likely to stay. Largely because of the level of confidence I have in their ability to help resolve problems for me and my client base. Uptime is also pretty good for shared hosting.

Did you find this review helpful?

Thursday, May 3, 2018

A well deserved 5 star review

20i have been brilliant, the hosting is far better than anything else around or that I have used previously. It's just so much easier to use and very intuitive to set up and manage.

You also get some fantastic features like SSD hosting, free SSL and loads more, but by far the best feature of 20i is the support - it's second to none. Virtually instant answers and fixes from freindly and helpful staff who genunily want to help you.

A well deserved 5 star review.

Did you find this review helpful?

Wednesday, May 2, 2018

I migrated to 20i about 2 weeks ago, and had to call on support about 5 times due to the dashboards and software being different to what I'm used to. Everyone I've dealt with have been very helpful, and informative. So far I've been very happy with the service I've received.

Did you find this review helpful?

Wednesday, May 2, 2018

Simply Superb!
Can't fault 20i. Lightning fast support and I do mean lightning fast. Really helpful and very patient. Excellent WordPress hosting super fast without the need for expensive plugins. And they run http2

Very happy customer

Did you find this review helpful?

Monday, April 30, 2018

Love everything about 20I

I took me ages to decided to move my hosting of 80 websites over and was 3 times the cost of my old provider but my god was it worth it, much faster server, much better back end system and brilliant support, cant find a fault with them and highly recommend them.

Did you find this review helpful?

Thursday, April 26, 2018

Great system, rock solid performance.
Most problems are user based and sorted within an hour or two if not quicker by tech support. I host many sites and 20i has made my life so much easier, I don't have to spend hours doing maintenance anymore.

Did you find this review helpful?

from c0joc

Tuesday, April 24, 2018

Worth every star and some! I just love these guys, they respond to queries in rapid time and with solutions too (' ' ,)

Did you find this review helpful?

Monday, April 23, 2018

Easy to use interface, you can tell it was written by people that understand customer needs.
Customer support is the best I have ever received, very prompt, UK based support staff they seem to cover and respond 24 hours a day.

Highly recommended

Did you find this review helpful?

Monday, April 23, 2018

Absolutely stunning support. Love these guys!!

Did you find this review helpful?

Sunday, April 22, 2018

I found 20i on Trustpilot after trying a couple of other companies also via Trustpilot, but unfortunately, they were worse than useless.
20i support is incredible, they always answer any support tickets very promptly even on a Sunday!
There Reseller hosting isn't the cheapest but I've tried cheaper packages, I also had a package up until moving to 20i with another company in the UK I was with them for over 10 years, they didn't have the option of changing the PHP version, they didn't even ask why I was cancelling my hosting with them.

Did you find this review helpful?

Friday, April 20, 2018

20i... simply the best reseller hosting partner I've come across. Their hosting is reliable and fast and management tools are sleek, user friendly and intuitive. Support is outstanding; requests are answered quickly and thoroughly.

Did you find this review helpful?

Friday, April 20, 2018

20i are what web hosting should be

20i are a breath of fresh air in relation to hosting companies. They offer everything you could want:
Fair prices
High speed UK data centre
Prompt UK 24/7 support
Zero downtime (since our company has been with them)

In relation to a recent issue, if a problem may be due to their fault, they truthfully admit and go out of their utmost to fix it promptly.

I’d recommend 20i to anyone

Did you find this review helpful?

Thursday, April 19, 2018

I've been developing websites for 15 years now, and would recommend 20i.com to ANY web design/development agency wanting to spend more time developing and less on server issues.

The migration process is an absolute BREEZE, customer support is outstanding and the UI intuitive and clutter-free. My sites now have lightning fast page load speeds too - bonus!

Did you find this review helpful?

Wednesday, April 18, 2018

Top Quality Support. Fast and friendly. Would recommend to anyone.

Did you find this review helpful?

Wednesday, April 18, 2018

fantastic company can't believe it took me so long to find them.
Brilliant support when you need them
reminds me of old times when companies wanted to help you and not just take your money

Did you find this review helpful?

Tuesday, April 17, 2018

One of the best I have experienced over the last 18 years
I have used several hosting companies over the last 18 years, and the support provided by 20i is one of the best I have come across. The tech team respond quickly to tickets and always seem prepared to go the extra mile in order to resolve problems.

Did you find this review helpful?

Monday, April 16, 2018

Speedy servers, good pricing and first-class support.

Did you find this review helpful?

Friday, April 13, 2018

Excellent Service Excellent Support

Started on a trial and now been with 20i for three months. Excellent so far, fast servers, excellent fast support and nice features on the control panel Reseller Account.

Even had a free migration service from my previous host which made things simple.

Highly recommended.

Did you find this review helpful?

Thursday, April 12, 2018

The level of knowledge of these guys is excellent and nothing seems to be too much trouble.

Did you find this review helpful?

Thursday, April 12, 2018

Top class support - always consistent, polite, professional

Did you find this review helpful?

Tuesday, April 10, 2018

Good service and experience

Did you find this review helpful?

Thursday, April 5, 2018

Fantastic A product and service.

My experience with 20i has been fantastic and has also saved me money!
After numerous outages and email delivery issues with my previous reseller provider I decided to go out and find a new one to provide the stability and uptime that my clients expect and deserve. After doing some research I came across 20i and whilst they're a relatively new contender, the features they were offering over and above what I was already getting, along with the fact that their hosting was a saving of £80 on my previous supplier, I decided to take the plunge back in September and have been thoroughly impressed with the service from day one.

I migrated most of my client websites with no downtime using the migration tool which made it simple and easy and just a couple of clicks to migrate, and then update the DNS. All website, database and email content moves over seamlessly with no work required from me.

(continued on Trustpilot)

Did you find this review helpful?

Thursday, April 5, 2018

Simply the best....

I have been using these guys for around a year now.

Words can't describe how good this company is. The packages are well priced. Uptime for me has been 100%. The speed the sites operate at is very fast.

What really does stand out, where this company is concerned. Is its support side.

It is simply phenomenal. I would mention names but to be honest I would probably miss one or two out which would be detremental to them.

The whole team seems to work together and endevours to help you fix any problem with your website, mostly out of the scope of support staff.

I can confidently say this.

I will never use any other hosting company. No one I used to use before comes close in any way.

If you are looking for a hosting company and can't seem to make your mind up. The answer is simple. Use 20i.

You won't regret it.

Did you find this review helpful?

Saturday, March 31, 2018

Very quick and competent support and decent interfaces too.

Did you find this review helpful?

Thursday, March 29, 2018

I'm new to 20i, I've tested the water. I thought my current host was great. I was wrong, they were just ok. 20i, are nothing short of amazing. Faster servers, support is great and fast too! Ok, it costs more, but, for the service, it's well worth it. I'm very happy so far!

Did you find this review helpful?

Wednesday, March 28, 2018

Very affordable service and excellent support team!

1 of 1 people found this review helpful.

Did you find this review helpful?

Tuesday, March 27, 2018

I was a little worried about this but wish I'd done it sooner!

I was a little worried about this - I was/am with a previous reseller account elsewhere, and had a lot of customers to migrate. I'm only 10% through this migration process but so far so good.

Level of support is excellent - especially important when moving from one system to another and learning how to do things differently. I'm constantly amazed how quickly my support tickets are answered. The other facet is that the replies are knowledgeable and don't try to fob you off (which is the experience I have had with other companies).

Level of uptime on the shared hosting system seems excellent. The control panel is easy to navigate and responds quickly.

The rates for domain renewals are very competitive for .co.uk and .com names. Processing transfers, checkout etc all work smoothly and quickly. (Continued on Trustpilot).

Did you find this review helpful?

Monday, March 26, 2018

Best of the bunch for hosting and fast tech support

Did you find this review helpful?

20i Screenshots

Similar to 20i

Tagadab

Tagadab

Reseller Hosting
CWCS

CWCS

Reseller Hosting
BirchHosting

BirchHosting

Reseller Hosting
Certa Hosting

Certa Hosting

Reseller Hosting
EZPZ Hosting

EZPZ Hosting

Reseller Hosting
This page was last updated 20 May 2019 01:58