Planet Hippo Internet

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4.8

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(186 Reviews)

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Planet Hippo Internet
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Planet Hippo Internet Reviews

from AIDA

Friday, November 18, 2016

1 word would define them: Amateurs. Gave them my trust because they had the 24/7 chat support. Useless. They can't address problems right, or give satisfactory answers. Many times servers down. For short periods of time, sometimes for longer. And when asked them about the reasons, received unbelievable answers. Started moving my websites from them.

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Thursday, November 10, 2016

Shambles of a company, support is useless, their guarantees are lies. no working service in over a week and a half. Stay far away

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from h1 rbicon7

Wednesday, May 25, 2016

Top notch Wordpress hosting service, features and uptime are great, and auto-update of Wordpress means I have to worry less about security. Plans for Wordpress hosting seem to be very well thought out. And excellent customer support: Very friendly and helpful. Can't say enough good things about my experience with planethippo

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Wednesday, May 25, 2016

Top service, top support. Perfect. I don;t really need to say any more but the system has asked me to elaborate. I have used planethippo for years, after moving from Godaddy. This service is second-to-none. I can't fault it is any way at all. Happy customer, recommended

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from Blazzing Orange

Wednesday, May 25, 2016

I'm using Planet Hippo to host WordPress sites. They offer all the premium features of the top-end managed sites, but at a fraction of the cost. In the Geek package, you get Varnish caching, Memcache (both of which can be controlled by their own custom plugin) AND Clouflare Railgun support. This combination makes your site blazingly fast.

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from teds beds

Monday, May 23, 2016

Excellent company!!! I don't really do reviews but they really do deserve to be praised for the hard work that they do. My tickets are answered within record time and my site doesn't seem to have any issues. Speed is where i would expect for a budget shared hosting provider but would be nice if you did windows

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from Vsia calms

Monday, May 23, 2016

Planet Hippo have always been there when needed. I have been able to call on their support day or night and always found them to be helpful and informative. I don't have to call on support that often as my VPS server seems to be very stable and I'm very happy with all Planet Hippo has to offer.

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from web reseller

Thursday, May 5, 2016

Well, what can I say, Stay Away from this company. All you people that have been using Planet Hippo are in for a shock if you ever require a backup to be restored.. Why you ask? Cause they dont have any backups. I know, that sounds crazy for a modern hosting company but it's the truth. I recently had a customer website fall due to a programming error and when I approached Planet Hippo for a restore I waited on chat for nearly 2 hours only to be told they couldn't get a backup for this particular website.

Wait, it gets better! When I asked for any backup, as I was desperate, they then told me that they don't have or do backups at all! And, that their website states this...

This is frightfully poor for a hosting company, especially one that states this on the front page of their resller website. Don't take my word for it, ask for a backup to be restored to put them to the test!..

2 things will happen,

1. You'll be so bored waiting on the support engineer as their time and respnses are poor for actions they cannot complete (Hoping you'll disconnect first)
2. Then you'll be told they don't have a backup..
Planet Hippo uses remote support engineers which means most of them if not all work from home. Response time is poor and no explanations are given to questions that I asked politely several times.. I'll be moving elsewhere I'm afraid.

I really was happy with this firm until I found this out, and of course right when I needed it them the most...

A quote from their website:
We handle server maintenance, including backups, security, software installations and more, allowing you to concentrate on growing your business.

Poor, on their part..


1 of 2 people found this review helpful.

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from JustUs (UK) Limited

Tuesday, May 3, 2016

I HAVE USED PLANET HIPPO FOR A WHILE AND THEY WERE GREAT TO START WITH BUT IN THE LAST YEAR THEY HAVE BEEN NOTHING BUT HELL, THE WEBSITE WAS ALWAYS DOWN THE SUPPORT WAS SHOCKING WE STOPPED USING THEM 6 MONTHS AGO BUT CONTINUED TO HOST OUR BACK UP SITE WITH THEM WHILE WE MIGRATED 2 MONTHS AGO WE ASKED THEM TO CANCEL OUR ACCOUNT AND THEY NEVER DID SO WE PUT IN ANOTHER CANCELLATION AND THEN THEY CANCELLED THE ACCOUNT AND THEN CHARGED US, STAY CLEAR OF THIS COMPANY AND USE SOMEONE ELSE DONT WASTE TIME OR MONEY IF YOU THINK ANYTHING OF YOUR BUSINESS.

Response from Planet Hippo Internet:
05 May 2016 at 06:25

Thank you for sharing your feedback.

I have looked over your chat and ticket logs and have considered your statements above. I can see that a few of the invoices were not paid on time despite us leaving your account active. There were some occasions where your account was suspended because of these issues. I can also see a number of issues with the uptime of your website. These were addressed, but we have to stress that it's not always the network or server that is at fault. Our support worked with you in order to resolve these issues within an extremely fast period of time and from the tickets you looked as if you were happy with the outcome.

With regards to your cancellation. Your first cancellation did take place and we have ticket evidence where you have requested the service to be reactivated, which is what we did. You then once again received a number of late payment emails in which our system carried attempting to collect the payment for the months service, as soon as this was successful within only a few minutes you placed a cancellation request. This request has now been processed and your account has ceased.

We can show uptime server stats to show the uptime of your server falls in line with our annual SLA of 99.9% and I can also see that the support you received was of a high standard. As I'm sure you would agree as you have been with us for around 3 years and the experience must have been a good one I'm just sorry that you have come to the conclusion that Planet Hippo can no longer fulfil your needs.

1 of 1 people found this review helpful.

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from Air Taxis Sheffield

Monday, March 14, 2016

My website is hosted by Planet Hippo uk. I've hired wrong developer and he crushed my site realy bad. After less than 20 minutes, the engineer A. James from Planet Hippo restored my website. A big thank you A. James and team at Planet Hippo.

1 of 1 people found this review helpful.

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from knotts

Wednesday, September 9, 2015

Good value for money web hosting. What more can be said about something as boring as hosting. These guys have it all.

3 of 3 people found this review helpful.

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from nailycook

Wednesday, September 9, 2015

Good honest web hosting. I have grown to trust this company over the past few years and can honestly say I would trust them with the one thing that keeps my family in shoes, my website. Thank you Planet Hippo

3 of 5 people found this review helpful.

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from Llanymynech FC

Monday, August 24, 2015

Great service for hosting the local llanymynechfc.co.uk website. I have never had any problems and the guys are always on hand to help when needed.

3 of 3 people found this review helpful.

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from PPCTTC

Thursday, August 20, 2015

I am so pleased with the turn around of my support tickets, less than 5 minutes on average, and the high level of service your representatives provide. Thank you!

2 of 2 people found this review helpful.

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from mear SCT

Thursday, August 20, 2015

I have to say - I have never worked with a more responsive support team and I appreciate that. I have had some very minor issue with down time for a few minutes here and there - have not nailed down exactly why but other than that there have been no incidents and those were very very minor.

3 of 3 people found this review helpful.

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from mannymr

Thursday, August 20, 2015

We switched to Planet Hippo from another web hosting company. It's the best move that we made for our website and company. Their customer service is fantastic. Someone always answers the phone and if there are any technical questions or issues to be resolved, including updates, they take care of it immediately and efficiently.
I highly recommend Planet Hippo.

3 of 3 people found this review helpful.

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Thursday, August 20, 2015

Bought a hippo hosting package for my blog when i travel around Asia. I am very happy with the speed in which my website performs and would have no doubt about buying other products from the Hip.

3 of 3 people found this review helpful.

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from Pipe Around

Monday, August 3, 2015

I was asked by Planet Hippo to leave an honest review of the service they have provided me over the past 12 months. I don't normally leave reviews, but agreed as Planet Hippo have been so good to me. I can rave above their services enough. The sped of support is fantastic and if it can't be done they will find a way to make it happen. Im so pleased with every aspect of Planet Hippo.

2 of 2 people found this review helpful.

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from CMD

Monday, August 3, 2015

I have been with Planet Hippo hosting since 2013 and have at various times had to call on their support and/or technical knowledge. I have had 2 years of excellent service I should write a review! In that time I can not think of a problem that support did not attend to promptly. I am also happy with uptime and their pricing.

2 of 2 people found this review helpful.

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Monday, July 6, 2015

5 star shared hosting. No problems in months. Joined in jan this year and since joining never had a single issue. I really don't believe it! A web host that doesn't have issues and down time

4 of 4 people found this review helpful.

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from McGiso

Thursday, May 28, 2015

Few issues setting up emails regarding servers/ports... Darren was absolutely first class... could not be of more help along with being polite and resolved the issues.. Cannot recommend highly enough... Feel very supported if ever we were to have any problems regarding email hosting / support. Many thanks Darren

3 of 3 people found this review helpful.

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from Ally Moter Bike Parts

Tuesday, May 19, 2015

Registered late yesterday evening. Had a few problems with transferring my domain, the people on chat helped me through all the mess I had with my previous web host and now I'm officially now a Hippo.

3 of 3 people found this review helpful.

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from Ben Motors mount plea

Monday, May 18, 2015

The nice young chap on chat very kindly offered me a discount with a discount code. Upon receiving I quickly purchased the service and just as quickly i had received my login details. I have to say this is a very professional well strutted company.

2 of 2 people found this review helpful.

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Monday, May 18, 2015

Good company, and they actually answer the phone when you call. A lot of other web hosts could take a leaf out of your book. If the service stays as it is I will be happy.

3 of 3 people found this review helpful.

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from Mallys

Monday, May 18, 2015

At last I have got my little website running. Thanks to the hippo support team they managed to even help an old crow like me into the 21st century.

3 of 3 people found this review helpful.

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from Angle May Recordings

Monday, May 18, 2015

I needed some Wordpress hosting with in the UK and come across Planet Hippo Internet. I must say that the experience has been a good one. Im extremely happy with my purchase from Planet Hippo.

3 of 3 people found this review helpful.

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Monday, May 18, 2015

A five start web host that offers a true five star service. I haven't had a single issue since moving to planet hippo 8 months ago.

3 of 3 people found this review helpful.

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from Seo ranks

Tuesday, May 12, 2015

I needed a vps server that stayed up. A thing that many providers offer but don't deliver. Planet hippos vps server not only stayed up all the time the speed was fantastic too. I have since purchased 6 more and all are just as good and well worth the money. Support go above and beyond to in record breaking times.

2 of 2 people found this review helpful.

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from Smith racing

Monday, May 11, 2015

Powerful network. A breath of fresh air compared to my last host. The support team respond so fast too. Keep up the good work

2 of 2 people found this review helpful.

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from King and sons photography

Monday, May 11, 2015

Moved my site from Heart Internet and have found the server speed to be 100% better. I have large images on my site and the speed they show is second to none. I found hippo support to be fast and informative and they even moved my site with no intervention from me. I'm very happy to say everything is now good since ditching heart.

3 of 3 people found this review helpful.

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from backyardlondon

Friday, May 8, 2015

I have had at least two days with a dead website as apparently there is a problem for Planet Hippo connecting to a new server/cloud....lots of apologies but no service. Unlike GoDaddy there is no human voice to talk to after 5.30pm only online chat.

Response from Planet Hippo Internet:
09 May 2015 at 01:19

Hello. I'm sorry about any issues you have found yourself to have had over the last 24 hours. I have looked into the account and can see you were using external DNS and not the Planet Hippo name servers. This would require you to change the IP address from wherever the DNS is managed. In responce to the feed back you provided in regards to support, I can assure you that we run a full, real time 24 hour support team, this can be on chat, ticket or phone. We respond to all tickets with in 30 minutes and where possible provide a fix within the hour. In your case the fault is beyond our control due to the external DNS being used.

7 of 7 people found this review helpful.

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from Big dcc

Wednesday, April 15, 2015

Moved from go daddy. Decided to make the move and haven't looked back. Everything seem to be just as good if not better

3 of 3 people found this review helpful.

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from Law Face Forte

Wednesday, April 15, 2015

A nice bunch of guys, helps when you speak to some one that know what they are doing and they seem to be clued up.

3 of 3 people found this review helpful.

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from Stone Face

Tuesday, April 14, 2015

I was asked by Planet Hippo to get a honest review of the services they offer. Ate first i wasn't sure as I live in Oz and wasn't sure about the time difference, but i can honestly say there has been no issues. I can go on chat or create a ticket and i get a response with in minutes. So of the hosting companies i have used in Oz in my time zone don't give me that the of service. Im very very happy.

3 of 3 people found this review helpful.

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from Clarkes Make UP Balloons

Tuesday, April 14, 2015

Very happy with Planet Hippo. Nice website and nice staff too.

2 of 2 people found this review helpful.

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from Driver Help

Tuesday, April 14, 2015

moved my website to the web designer package. Found it easy to use and was a pretty good price. I only needed something basic as I'm out on the road most of the time but its nice to have a website that my students can get on to day and night.

2 of 2 people found this review helpful.

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from Socialcrayon

Monday, April 13, 2015

The best hosting company ever. If your thinking of joining you won't be disappointed. Give them a try, I did and never been so happy

2 of 2 people found this review helpful.

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from Arc

Monday, April 13, 2015

First class service and never had any down AT&T since being with them in the past 8 months.

1 of 1 people found this review helpful.

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from Nikalxactor

Thursday, April 2, 2015

Excellent company to deal with. They now have all my hosting and I feel I can trust them in keeping my online business running.

3 of 3 people found this review helpful.

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from hollis

Monday, February 9, 2015

these guys just are service best I've been with

1 of 1 people found this review helpful.

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from My Shame Bikes

Thursday, February 5, 2015

Excellent DNS services. It updates in minutes, I love this company just because of that. It saves waiting 24 hours like i use to have to with my current web host.

3 of 3 people found this review helpful.

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from In and Out Ltd

Wednesday, February 4, 2015

Love this company. So easy from start to finish. I needed help to register a domain and the person on the phone was so helpful. I set up a Wordpress site within minutes and now have my site up and running. I don't feel I would ever have got there if it wasn't for the help of Planet Hippo.

2 of 2 people found this review helpful.

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from MK Safety

Monday, February 2, 2015

Unhelpfully, I ended my service at the end of my current bill, they confirmed this by email


Dear Kenneth Walker (MK Safety Solutions),

This email is to confirm that we have received your cancellation request for the service listed below.

Product/Service: Hippo Linux Starter
Domain: mksafetysolutions.com

The service will be cancelled at the end of your current billing period on 24/02/2015.

Thank you for using Planet Hippo Internet and we hope to see you again in the future.


Then they shut down my website now 26 days before the end of my currently bill and they state.. "we can shut down anything if we want" outrageous, WILL NEVER RECOMMEND THEM!!!!.

Response from Planet Hippo Internet:
04 February 2015 at 03:03

Hello, and firstly thank you for your feedback. Here at Planet Hippo internet we welcome all feedback good or bad and any information that can help us improve our service to our customers.

I have looked over the ticket in question and can see that you had an issue with a webmail licence which needed to be looked at by a third line tech. I can see that after a couple of hours you were informed that we needed to re issue the licence and this would mean you would temporarily be un able to use your webmail for up to 6 hours. However all mail would still be collected and you would be able to view this once the licence had updated. We explained this was beyond our control and we would keep you updated. We kept you updated throughout the night, however 2 hours after us informing you it could take up to 6 hours you were applying pressure on support staff . We do understand that the outage of your mailbox was more than frustrating however we must mention that in the time you have been with Planet Hippo you have created very few tickets or requested very little support, which would reflect on the quality of service we offer our customers. I can also see that the reason the account originally had issues was due to the system suspending you for non-payment. At no time would we terminate a client. The cancelation came through requesting the system to cease with immediate effect. However you're reporting different as above. As a company we were more than willing to help with the issues you had faced. We gave you a full month refund as per our SLA and we even restored your site within a few minutes so we could assist you in completing the migration to another web host.

I believe that Planet Hippo assisted you in a professional manner and even though you state you would never recommend us I'm sure you would have to agree that the service you have received over the past year has been of a high standard. Im sure you would also agree that every company has technical issues and it's how they are dealt with that makes all the difference, and by looking at all the evidence behind the scenes I'm happy that my team have done everything they could to assist you in the best way.

Once again thank you for your feedback and i would like to wish you the best of luck with your new host and the future.

Thank you

4 of 6 people found this review helpful.

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from simon smith retail limited

Monday, January 19, 2015

Pre Sales support was shocking ended up with go daddy

Response from Planet Hippo Internet:
30 January 2015 at 09:45

Hello. Im sorry you found the pre sales support to be less than adequate. At Planet Hippo we pride ourselves in customer service and support. If you could contact us directly with the person you spoke with we will investigate this further. Thank you for your feedback

0 of 1 people found this review helpful.

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from Intel Nock

Thursday, October 9, 2014

Jacob you are the man. The support from jacob was great. Im very happy with the service and will be spending a little more money with you shortly.

1 of 1 people found this review helpful.

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from Farmers Construction

Thursday, October 9, 2014

Great service from start to finish. I have purchased a site builder and found it extremely easy to build my website. Im no designer but I have a great looking site even if I do say so myself.

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from Excellent web hosting

Thursday, July 31, 2014

Im so happy with the service and support I have had from Planet Hippo. The server has not had any issues and my site is running like a dream.

1 of 1 people found this review helpful.

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from GK Design

Thursday, July 31, 2014

My clients are happy we are happy. And we haven't heard from our clients since migrating to Planet Hippo. My sites stay active, my emails are functional and spam free. The price is good too.

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Monday, June 2, 2014

My friend at college suggested that i check out planet hippo as i needed a gaming server. I needed something with some power. This server that i bought gives me just that. I love it. its not the cheapest but it does everything i need and much more

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from 10 Stars

Monday, June 2, 2014

Very good company to deal with. Speedy and cheap. Just the way i like it. But its quality.

0 of 1 people found this review helpful.

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Monday, June 2, 2014

the hosting is ok. I have had issues getting through on the chat at times of the days but i would say thats just because its busy but apart from that everything is as i would expect.

1 of 1 people found this review helpful.

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Monday, June 2, 2014

The best hosting provider i have found. I have been to company after company and none of the rest offered me what they said. This time it seems to be different. I have only been with planet hippo 10 days but its good as of now.

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Monday, June 2, 2014

Top Hosting. Dead cheap and the domain was free. What can i say. It was a steal.

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from malcom

Friday, May 30, 2014

Fantastic Host.. Five stars. I would give more if i could

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from Sage add ons

Friday, May 30, 2014

Good VPS selection. I like the ease of the control panel to administrate the VPS. All in all everything is good.

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from SWIFT

Friday, May 30, 2014

Bought a domain not really knowing much about hosting. I didn't understand what was needed or involved. I asked support and they took the time to help me get to where i needed to be. There was times when I'm sure they just wanted to end the chat but they stuck with me and helped me right until the end. By the end of what felt a very long chat they had got me a site up and running. Thank you support. You don't know how good you are.

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from Easy Way

Friday, May 30, 2014

Decided to purchase a web hosting package to test out some modules. Im very impressed by the speed and support. Im seriously considering moving my main site over. Very pleased

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from X-Stamper

Friday, May 30, 2014

Ive been using Planet Hippo for my projects for more than a year now, i moved there after horrible experience with 1 and 1 and so far im happy with the speed and the support.

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Friday, May 30, 2014

We bought the service for exchange email and found it to be fab. We then decided to purchase some hosting for a micro site which worked out to be just as good. If your thinking about purchasing some hosting from Planet Hippo you won't go wrong. The service is really good.

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Friday, May 30, 2014

Cheap hosting but quality service. Support is spot on and my sites seem to stay up with out any issues so far.

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from Don Malls

Friday, May 30, 2014

Fab company to deal with. Very pleasant on the phone and ticket are answered in now time at all. Very happy with the company and the service.

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from Marcus Ltd

Friday, May 30, 2014

My Wordpress blog works perfectly well on this system. I only have a small site but the site is up 100% of the time and i have never had any issues.

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Friday, May 30, 2014

Brill.. Brill.. Brill. A fabulous hosting shed. Speed is great i just wish i could restore my own back up with out having to request it via the control panel but apart form that everything is goodo.

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Friday, May 30, 2014

Found Planet Hippo on Google. Easy to purchase easy to set up. My emails are finally spam free and thats a first. I just wish i didn't have to with 8 minutes to speak with you on the phone. Thats my only issue was the wait on the phone support.

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Friday, May 30, 2014

After being directed to this site by my friend i only had his word to go on and all the other excellent reviews i found on this site. I am over the moon and happy to refer some of my friends this way now too.

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Friday, May 30, 2014

My fuels website is finally up and running and receiving emails. Something my old host wasn't able to manage. In this day and age it should be simple to buy some hosting space and email but it isn't. These guys helped me and made the process easy.

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Friday, May 30, 2014

At last a smart web host. Someone that tells you as it is instead of leading you up the garden path. Thank you to Jacob for all your help with the migration.

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Thursday, May 29, 2014

Just left fast hosts and come to Planet Hippo. Everything seems to much better and easier to understand. The process was very quick and they even moved my site across. I wasn't expecting that

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from Max Mends Autos

Thursday, May 29, 2014

I Have a basic site and a site builder from planet hippo which does me perfectly. I was up and running with in minutes and found the service to be 2nd to none.

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Thursday, May 29, 2014

My VPS is speedy quick and never worked better. The support on the VPS has been excellent. For an unmanaged server the support and server feels managed.

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Thursday, May 29, 2014

5 stars all the way for this web host. Everything they have promised they have delivered on. Im moving my other sites over as we speak.

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from Dancing Beans

Thursday, May 29, 2014

Planet Hippo is a good hosting provider if you stay long enough with them. They offer nice hosting pans which you can choose depending on your needs. The have a fantastic support and I highly recommend Planet Hippo rather than Godaddy any day.

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from Spend a Pound

Thursday, May 29, 2014

Planet Hippo Rocks, for the intermediate to expert website developer. I wasn't sure about these guys to start with but after just a few hours I could see a difference compared to my previous host. All is good in my internet world now thank you Planet Hippo.

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from Bicks Chips

Thursday, May 29, 2014

Very good host. I have seen the worst hosts out here and this is a good one. Im happy with everything.

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Thursday, May 29, 2014

Planet Hippo was my first host, I wasn't experienced with hosting back then and I had a lot of questions. Planet Hippo support was great, they answered all my questions without any problems.

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Wednesday, May 28, 2014

Need help setting up a face book app down load site. Wasn't sure what I needed but Planet Hippo helped me get on the right track. I decided to go for a VPS server, The server was set up within minutes, i wasn't sure how to upload my files and they even did that for me. Im so happy with my VPS, my site and value for money.

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from Leafcommas

Wednesday, May 28, 2014

Very good web hosting company. Impressed with the service and support. I am very happy and won't be moving anytime soon.

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Tuesday, May 20, 2014

Wonderful web host. Staff are really helpful too.

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Friday, May 16, 2014

Using Planet Hippo as my new hosting provider is fantastic compared to other hosts I have used in the past. I think i will start to move over my hosting that I have elsewhere as I don't see anything wrong with Planet Hippo whats so ever.

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Friday, May 16, 2014

Very pleased with the services provided by Planet Hippo.

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Thursday, May 15, 2014

Everything you need in web site creation with a fantastic service to operate and manage it. I've got dozens and dozens of compliments on my web site's appearance and functionality. I liked it so much I now have 2 web sites and a mobile site all from Planet Hippo.

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Thursday, May 15, 2014

Planet Hippo is so easy to use, I had no trouble uploading my site. As far as I know there has been no downtime. The tools available in the control panel are clear and easy to understand. I am more then satisfied with the cost.

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from Pern and Fo Ltd

Tuesday, May 13, 2014

Friendly helpful support team. Good quality web host. Good prices and good packages.

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from Ceak Mills

Monday, May 12, 2014

5 Star. All around great hosting.

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from Design Duo

Friday, May 9, 2014

Resellers accounts with Planet Hippo rock!!! I was assigned the job of finding a new web host that had all the feature of our old host but with better prices without loosing the support. I believe i have found this with this company.

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Friday, May 9, 2014

Perfect web host. Easy to use, easy to speak too and there when I need them. Well done.

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Friday, May 9, 2014

Planet Hippo host our online store and compared to hosts I have used in the part Planet Hippo are so far in front. We are very impressed with the speed that our issues are taken care of even in the middle of the night.

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from Flare Com

Friday, May 9, 2014

Purchased Microsoft Exchange from Planet Hippo and am very happy with the service they offer. I seriously never have any problems with my emails or my company mobile devices staying connected.

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from Brill & Bryn

Thursday, May 8, 2014

Shared hosting is what i expected. Fast and secure, haven't had any issues since signing up. I haven't even had to use support.

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from Lions Cakes

Thursday, May 8, 2014

Bought a VPS today and it working as it should. The whole process was fast and easy. just the way I like it.

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Thursday, May 8, 2014

I have no hesitation in recommending Planet Hippo. The perfect combination of leading remote technology and data center support makes sure that everything is in safe hands 24 hours a day“ Happy, Happy, Happy...

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from Pass Plus Driving

Wednesday, May 7, 2014

Good all round web host. Cant say any more than thats already been said. My VPS and shared hosting packages never have issues. All the issues are normally caused by me. But Planet Hippo normally sort them out with speed.

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from Jfress Int Ltd

Wednesday, May 7, 2014

I love using Planet Hippo just because of their customer and technical support. My issue was resolved super fast and before I knew it I was dealing with a competent tech representative.

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Wednesday, May 7, 2014

If you are looking for a company that will provide you with excellent customer service, affordable pricing, and all the services you need then look no further than these guys.

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from Popple Water and Heating

Tuesday, May 6, 2014

I've been working with Planet Hippo for a few years now. This hosting company should be a model for all others - they are well worth my time writing this. Starting from their super kind and patience UK based customer support, moving on to their 100% up time, knowledge, documented help, tons of features, including all essential backups, autoinstallers, etc.

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Tuesday, May 6, 2014

I have been using Planet Hippo for a year now and I am very happy with them. I think that their chat support is very good and they always help with answering any questions or concerns that I have.

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Tuesday, May 6, 2014

Quality, Value and exceedingly good service. Well Done Planet H.

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from Kelly Kids

Tuesday, May 6, 2014

A web hosting Gem. Been looking for a long time to find a host that i could rely on. One thats going to be here today as well as tomorrow. This is the one for me.

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Tuesday, May 6, 2014

In my opinion Planet Hippo are the best. The VPS server is fast and the support is there when i need it, and boy do I need it. But when ever i need it its there. Thanks Planet Hippo

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from Gardening Limits

Friday, May 2, 2014

I have never heard of Planet Hippo before but i liked the name so thought i would give them a chance. Everything so far is perfect. No down time, no issues and i have saved money compared to my old host. Im glad I moved.

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from Happy Pets

Friday, May 2, 2014

Bought our own line store at 7pm by 9pm i had my logo my design and my products listed on my site. The support talked me through each step when i got stuck and oh yes they did earn their money that night. Im happy and won't be moving my provider anytime soon.

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from Click Web Media

Friday, May 2, 2014

Wicked VPS. I am really pleased with the way I have full control from my control panel. I feel I can trust you guys. Just don't let me down.

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Thursday, May 1, 2014

Loved the Facebook support I received over the weekend. The VPS is fab.

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Wednesday, April 30, 2014

I bought a VPS 6 months ago and you have moved heaven and earth to help me. I was very impressed at the start and I'm still impressed 6 months later.

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Tuesday, April 29, 2014

Fast speedy responsive and thats just the servers. The support is everything and more that other people have said. I would like to see some sort of phone app though to work with my hosting account.

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Tuesday, April 29, 2014

Linux hosting seems to work very well with the scripts I'm running. I have just signed up for Magento hosting and find this to be very slick and very quick. The standard of hosting is fantastic and you would expect to pay a lot more for the type of service and support that you get.

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Monday, April 28, 2014

I am fairly new to this personal hosting stuff and had no idea that all my mail was still on a server somewhere else. I opened a ticket on a Sunday morning and had a helpful reply a few minutes later...ON A SUNDAY!!!! Awesome!

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Monday, April 28, 2014

Over 5 years I have occasionally contacted the support team. Each time the response has been quick and efficient and my problems solved. Not more to say, the reliability of the site is excellent.

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from Craig Matter Ltd

Monday, April 28, 2014

Amazing support and service. I don't know what else to say apart from amazing. Thank you Planet Hippo.

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from Stalk and Sons

Tuesday, April 8, 2014

Best host I have used. I have used Hawhost up until now and I must say the service is 100 times better than what I have been use to. I can't stress how happy I now am with my new host. Thank you

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Thursday, February 27, 2014

The ability to find a web host who answer your questions and don't lie is hard to find. I come across planet hippo and lets just say time will tell.

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from donna

Thursday, February 27, 2014

The one account is the package I decided to go with on the recommendation of someone in a forum. Seems to be fine and good.

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from Manns House of Rock

Thursday, February 27, 2014

My online music streaming site works perfectly on the VPS server I subscribed to. There was a few ups and downs but easily sorted and to be honest I think the issues was caused by me not by them.

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from QVC Best Bits

Thursday, February 27, 2014

I run a small blog and open forum. I use to have issues with down time and needed to find a web host that could handle the traffic and scripts that my sites ran in order to function. I was very surprised at the speed of the website and the service I received from the company in question. I'm one happy customer.

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from Smile Uni Club

Tuesday, February 25, 2014

The service and support from the company is excellent. I just wish that you would offer shared san hosting. May be you will offer this in time. Apart form this everything is great.

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from Barlow Plumbing and Heating

Tuesday, February 25, 2014

Excellent web hosting company. The domain names are very good in price and the windows hosting is top notch.

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from MFAMes

Friday, February 21, 2014

Brilliant spot on fantastic comes to mind. Problems what problems this host seems to be what i have been missing for the past few years.

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from TPNS Haulage

Friday, February 21, 2014

Got an email package from this company as we was having issues with our old host always putting us on a black list. I was scared that moving to a new company would just leave us wit the same issues, but planet managed to sort the problem and we now have no issues at all with the email. moving hosts was the best thing i ever did.

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Thursday, February 20, 2014

The hippo is good, I'm please very very aspect of my hosting and the cost is pretty cool too. You get what your pay for but i would say you get more with these guys.

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from Brank Mancs

Thursday, February 20, 2014

I'm pleased with everything I get from Planet Hippo. The chat is a great feature when your stuck and need help there and then.

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Thursday, February 20, 2014

Fantastic! Lovely bunch of guys. Well worth every penny. Thanks you for your help.

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from Congenital Bars

Thursday, February 20, 2014

Im happy with most at planet hippo but 24 hour telephone support is a must for me.

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from 100% Quality & Trustworthy Company

Thursday, February 20, 2014

Its a breath of fresh air dealing with a company that I feel I can Trust. I don't normally write reviews but I thought I would share my experience with others. You won't go far wrong if you do decide to use this company.

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Thursday, February 20, 2014

Setting up my website was so easy. The site builder is fantastic. I never thought I would be able to get a good looking site as what I got.

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Thursday, February 20, 2014

What can I say. Same old web hosting service but with a difference, the difference is they care.

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Thursday, February 20, 2014

Good support. Fast Servers. Just wish chat was a bit faster on the website. At times I have waited a good few minutes before chat is answered. Try putting more people on your web site chat.

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Thursday, February 20, 2014

The service is good the uptime is good. Just another web host really just these seem to have slightly better up time.

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from NHM Car Treatments

Thursday, February 20, 2014

I needed some hosting for my brothers new site, I normally use another hosting provider but came across these people and thought why not give it a try. I'm happy I did. I wasn't sure to start with as i needed to get use to the control panel but after a while I got there and the support did really well not telling me that I'm a silly cow. I'm happy with all they have to offer.

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from Kev Simons

Wednesday, February 19, 2014

Day and night no matter what time i can rely on the support at this host. I had issues with my previous hosts as they never replied to my messages in a good time frame. This company have replied with in minutes of me creating a ticket. Its too good to be true but the truth is the true and the service speaks for itself.

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from Emma Boilas

Wednesday, February 19, 2014

Simply easy for some one as simple as me. Its that easy that I can talk my developers over the control panel on the phone when I'm not even sitting at my desk. I wouldn't use anyone else.

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from bolly grammer direct

Wednesday, February 19, 2014

I host an online radio station and needed a server that would help me achieve my goals. They helped my through each stage of the process and even though my server is unmanaged it really feels like i have a managed service. I'm grateful for all your help and support over the past year.

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from Just Mee

Wednesday, February 19, 2014

I run a photographic company and need a lot of space. I have seen on the inter about people saying to watch out for companies that allow unlimited disk space as it doesn't exist. Well i have unlimited disk space with planet hippo and i upload large photographic images and have used about 32 gig so far. They haven't once questioned me on my disk space. I m very happy with the service speed and package that have put me on.

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from Adams Apples - Fruit and Veg

Wednesday, February 19, 2014

I am extremely delighted by using planethippo on my blog. Six months back it was a new and completely unknown name for me and I used to wonder why so many of the webmasters prefer using planethippo for the websites/blogs rather going for an alternative. My friends recommended me to planethippo and I am using it since the last six months. I did not face even a single problem.

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from Recruitment Outsource Ltd

Wednesday, February 19, 2014

I've been with Planet Hippo for over five years. When this year ends I'll be renewing again as I'm so happy with the service and support from hippo.

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from LINK LOGISTICS

Wednesday, February 19, 2014

Many thanks for all your help and support over the years. You service is everything i could have expected and more, I recommend you to all my friends and will carry on doing so.

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from See water co

Wednesday, February 19, 2014

Fantastic customer support and service. I just love how you go the extra mile. Thank you.

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from Load Int MCB

Wednesday, February 19, 2014

Since using Planethippo for just over a couple of years we find the service and packages they offer excellent. I have used the support in the middle of the night and got a response within a few minutes. I'm very happy with planet hippo.

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from Model Flights

Monday, August 19, 2013

The best hosting company I have come across. The support is brill and the sites are up all the time.

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from Reason int

Monday, June 24, 2013

Cool host. Very good and easy to deal with. I will be recommending you to all my friends and business colleagues.

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from Patterson Mathers

Friday, June 21, 2013

Been with Planet Hippo for about 1 year and have had no issues at all, none worth talking about anyway. They even sent me some marketing vouchers which made me very happy.

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from Leplemsome Ropes

Friday, June 21, 2013

Great company for email hosting. I can trust my company email again and it works brilliantly with my iphone.

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from Sweat Heaven

Friday, June 21, 2013

You helped me create my website with ease. Your website builder is fantastic. Thank you for all your help.

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from Cheese Mailings Ltd

Friday, June 21, 2013

Excellent dedicated server. Was a little difficult for me to get use to how it works, but once mastered it was very fast, responsive and did what it says on the tin. After using the support I completely trust this company with my business.

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Friday, June 21, 2013

Took a windows VPS server. It was set up in no time at all. Had to request a service pack to be added, since then I haven't had to use support at all. But i'm glad to know that from what I could see they are knowledgeable and are there when I need them. The last time I contacted them was 2 am in the morning.

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Friday, June 21, 2013

All is good and everything is running like clock work. With time we will see how good they really are.

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from Pound island

Friday, June 21, 2013

What a bargain. Its a bargain but with good support. Well worth the money.

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from Npod Communications

Friday, June 21, 2013

Good company to deal with. I'm very impressed and will use again should we require in the future.

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from Sally Smiles

Friday, June 21, 2013

So far so good. Everything is fine and my email portal is excellent. I love it.

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from Logipeck Ltd

Friday, June 21, 2013

The service is really reliable and the network seems to be very stable. I'm very happy with this company and will recommend to all my friends.

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from Chrome Injection Ltd

Thursday, June 20, 2013

Good host. Easy to set up and its all working.

0 of 1 people found this review helpful.

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from Foot Made Easy

Thursday, June 20, 2013

Bought this service to build my website. Im trying to use the website builder and finding it a little bit difficult but im going to stick with it.

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from Medio Media Services Ltd

Thursday, June 20, 2013

Got a reseller account to resell to our clients the hosting is good and the control panel is very easy to use. Good work guys, good work.

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from Lord Mannor Holdings

Thursday, June 20, 2013

Very reasonable fellows. Thank you gentlemen, keep up the good work.

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from None

Thursday, June 13, 2013

Stumbled upon planethippo.com and thought would give it a go. Glad I did. Good service.

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from Marck Cars Co

Thursday, June 13, 2013

I've used Planet Hippo as my webhost for the past few years and I've had no complaints about it in that time. And hope I wont going forward.

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from May Rem

Thursday, June 13, 2013

Thank goodness for Planet Hippo support. If I ever have a problem they respond immediately with simple advice which always solves it.

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from Greg-Poplertant

Thursday, June 13, 2013

Love my VPS server. Only have ever had shared hosting until now. Its so much better, faster and nice interface too.

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from Cap Benners Ltd

Thursday, June 13, 2013

Good support > Yes! Fast Hosting > Yes! Answering the phone could be faster. Answering some tickets could be a little faster. You say you will answer within 40 mins I have had tickets open longer than 1.30 mins at times.

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from Flooring to you

Thursday, June 13, 2013

Site is fast, support is fast, emails are working. What more could I ask for. They say you get what you pay for. I'm happy.

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from A No Nonsense Service

Thursday, June 13, 2013

No nonsense help/advice and superfast service. Highly recommended, have referred 3 clients already.

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from Jack

Thursday, June 13, 2013

I'm really glad I chose to go with Planet Hippo; it was so easy to use the simple instructions for setting up the web addresses I wanted, I felt confident I was using a reputable company and I would most recommend them to anyone.

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from None

Thursday, June 13, 2013

I ordered a domain name and host for my sister as a birthday present. I'm fairly okay with computers but have never built a website before. I found the site builder tool easy to use and had everything I needed. I am very pleased with the outcome!

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from Syed Tamwar

Thursday, June 13, 2013

First time I've ever used Planet Hippo, I looked around online to compare sites & Planet Hippo were better value for money & I've had no problems so all in all. I'm one happy loyal customer.

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from Monday Recruitment Ltd

Thursday, June 13, 2013

Amazing service, and fast responsive helpdesk, I have also had dedicated servers with them in the past and those are also extremely quickly set up and ready to use.

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from Excellent service with prompt responses

Thursday, June 13, 2013

Excellent service with prompt responses when I needed the help. No issues experienced throughout the process. Recommended web-host.

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from Founders Int

Thursday, June 13, 2013

A little hitch in creating my account but a friendly call from one of the team at Planet Hippo, even at 01.00 in the morning to set all straight!

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from Cherry Apple Ltd

Thursday, June 13, 2013

The VPS I have purchased is exactly what I needed for our client download system. Its stable and doesn't cost the earth. I'm thrilled with my purchased VPS and hope that anyone looking will also give the company a try. You wont be sorry, I wasn't.

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from Sell ya phone

Thursday, June 13, 2013

Time will tell, but so far everything is well. Its only been 2 weeks but had no downtime, no issues with email and I get them on my phone at last. Something my old host didn't manage. I'm happy with what I have got for my money.

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from Wards Of Chester

Wednesday, June 12, 2013

Since moving to your exchange email we have found that all our drivers have no excuse for knowing where each other are and where they should be. Its completely streamlined our business and im so grateful for you suggesting the service and helping us get it to where we are now. Keep up the great work hippos :-)

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from Sofa World Wexfield

Wednesday, June 12, 2013

Chat support was good. Got my site working again within minutes. I dont know why it went down, but you worked on the situation very professionally.

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from Gigaset Ltd

Wednesday, June 12, 2013

Perfect Perfect = planethippo.com. I have tried so many web hosts over time and found it hard to get one where my website would stay online. I have only had 2 outages with planethippo in the couple of years that I have been with them. Not 100% uptime but pretty close. :)

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from Haystacks Ltd

Wednesday, June 12, 2013

Great support. The site seems fast and I have no issues. I'm happy.

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from Manson IT

Wednesday, June 12, 2013

Cheap web hosting doesn't have to mean rubbish web hosting. We were a bit weary about the prices of hosting on this site when we first arrived, but we decided to give it a go. I'm glad we did. We haven't looked back since and plan on launching a new website on another VPS very soon.

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from first class support

Wednesday, June 12, 2013

First class support and a first class network. That's all that matters.

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from Social Network solutions

Wednesday, June 12, 2013

I don't know what to say apart from thank you for being a good host and keeping my website up and running. I'm not technical in anyway and sometimes I can be a bit of a pain but the team were very good and helped me step by step get the issues I had sorted. Thank you!

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from Tap Mods

Wednesday, June 12, 2013

Flexible hosting with top notch support! Planet Hippo ROCK!

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from Mac Design

Wednesday, June 12, 2013

Very pleasant company to deal with. They are helpful and answered every question I had extremely fast. I don't think I have ever had any issues with my hosting, every error I have had has been made by me but they sorted every time.

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from Dellrange solutions

Wednesday, June 12, 2013

Well done boys. My site is speedy and I can trust my emails to come through once again. My last host was awful but you did what you promised and I can't thank you enough. The support is bang on the money and worth every penny.

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Tuesday, March 19, 2013

Excellent hosting, great prices backed by top customer service

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from My design ltd

Monday, March 4, 2013

I run a small graphic design company and needed a way of supplying customers hosting. Planet hippo had the perfect package. The support is great, the price is good and the server is very stable.

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from Menninger rentals

Monday, March 4, 2013

Dealing with Planet Hippo support is always a pleasure. They know their stuff, they speak clearly and in plain English and their attitude is always spot on. I've recommended them to so many people I've lost count. I use them for both personal and business websites and they've never let me down.

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from VMX Electrics

Friday, March 1, 2013

I needed a web host and come across these in Google. I was originally attracted to them for a number of reasons, I found them at the top of the page on Google, the website was easy to get around, looked good and I was able to speak with some one on the phone. I decided to give them a try. Im so glad I did the support is excellent my site is always up and I trust them. A number of points that I couldn't say about my existing web host.

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from Zion Fitness

Thursday, January 24, 2013

We have hosted with Planet Hippo for almost two years now and have been very pleased with the level of service. Very professional and good value for money. Will be remaining with them for the foreseeable future.

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Tuesday, January 22, 2013

We have used Planet Hippo for our hosting for several years. The service and support is outstanding.

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Tuesday, January 22, 2013

A very professional company, great support and fantastic value for money. What more can one say, except we have been using Planet Hippo for over 4 years without any issues.

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from READYMADEKITCHENS.COM

Monday, January 21, 2013

We have hosted our website with Planet Hippo for just over 1 year and found the company to be excellent. I don't think in the time we have hosted with them that we have had any server down time. Every question that has been asked has been answered in a short space of time and explained in great detail. I'm so glad we made the change and moved our website to be hosted with Planet Hippo.

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