PAC WebHosting

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4.9

Out of 5 stars
(74 Reviews)

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PAC WebHosting Reviews

from Every Family Matters

Monday, January 4, 2016

Great support as usual but particularly today from Borislav and Kristijan with 2 complex challenges

1 of 1 people found this review helpful.

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from Bulstrodes Auction Rooms

Friday, October 2, 2015

We have been customers of PAC for a long time, they handle our email and our website with consummate professionalism. We greatly value our online presence and would not dream of changing suppliers!

1 of 1 people found this review helpful.

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from 1st4webshops.com

Wednesday, September 16, 2015

We have our virtual server with PAC and have had nothing but excellent service and support from PAC, thoroughly recommended!

2 of 2 people found this review helpful.

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from Web developer

Monday, April 13, 2015

Moved to these guys a few months ago after seeing their reviews on here, all I can say is WOW! they moved my whole cPanel VPS of 67 accounts completely free of charge to my newcPanel VPS with them!! since then my server has been rock solid and the support provided has been excellent!

Dave C

1 of 1 people found this review helpful.

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Wednesday, June 18, 2014

I recently experienced problems with my mail account and addressed this to the PAC service team. PAC responded after a VERY short period (46 minutes!!). I followed their instructions and the problem seems to be fixed.

4 of 4 people found this review helpful.

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Monday, June 9, 2014

Fast efficient support and a very speedy hosting service!

1 of 1 people found this review helpful.

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Wednesday, April 9, 2014

I have been a customer of PAC for just over 2 months and in that time the hosting has been flawless and so has the support! thoroughly recommended 5/5 !

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from sAS

Friday, March 21, 2014

Fast, efficient interface. Rapid reaction to questions and problems solved immediately. Excellent.

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from Home User

Friday, March 21, 2014

I did research in 2013 to find the best value webhost for personal use. So I've not got money to burn. I have 5 websites on Linux shared started hosting with CPANEL for around a fiver a month (the domain names I got cheaper elsewhere, but set the A records to point to pacwebhosting) and I get 24hr support which I've had answered within half an hours and even conversations 2-6 mins apart on the same ticket! Never had such fast response on a Sunday evening before. Very professional and I've used quite a few and left because of poor service; but this company has impressed me. Usually when they are this good, they get taken over. But so far, so good ;-)

1 of 1 people found this review helpful.

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Friday, March 14, 2014

The team at PAC WebHosting offer the very best support be it during a sleepy Sunday evening or that manic Friday afternoon 'must get this done'
Add in a splash of top quality UK server hardware and you've got a recipe for success. It's a pleasure to have them as partners in my business.

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from White Summit Productions

Tuesday, March 11, 2014

I am so glad I bought a Cloud VPS account with PAC Web Hosting for my business as the support has been absolutely excellent both during peak and off peak hours. I have been given web and phone support when I needed as well as installation help of various web applications. Highly, highly recommended!

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from SustainIt Solutions

Tuesday, March 4, 2014

Although we have only been using PAC for a short while now. All of us here at SustainIt have nothing but praise for the extremely fast resolution time on tickets raised. They are also extremely helpful with supplying documentation and process instructions. Excellent service!

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Monday, February 24, 2014

I have used PAC now for 5 years for both personal and business use, they are simply fantastic, tickets raised are solved within minutes! Great all round service!

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from New Terrain Limited

Wednesday, February 19, 2014

I have used several web hosting companies in the past. PAC WebHosting is, by far, the very best one I've had the pleasure of using. I am not especially technical and have had to reach out to their support people on a number of occasions. PAC's response has always been immediate, patient and instructive. Even when I've gone back to them time and time again, they've carried on helping me sort out with (what turn out to be usually) user-errors! Nevertheless, they've never been snotty or patronising and have explained things in plain English. The customer login area is also easy to use and understand. They keep you up-to-date with regular newsletters and they've recently rolled out new services for free. I'm not sure they're they're the cheapest web hosting in the world (I haven't checked lately) but they're by far one of the best. So, whenever anyone asks me for a recommendation of where to host their website, I suggest PAC WebHosting. You don't have to try themselves of course. It's up to you. But if you're looking to move web hosts or host a new website, I think you can't go far wrong by using these guys.

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from Optimus Driver Training

Monday, January 27, 2014

I have been with PAC WebHosting now for 3 years, starting off as a complete novice (not that I'm an expert now) and if it hadn't been for PAC with the prompt help and support they have given over that time, my business would never have gotten started. Many thanks PAC for your help.

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from Ski bonjour

Friday, December 20, 2013

I have very little knowledge of hosting websites but all the guys at pac webhosying have made it easy. No problem i can not fix is to small for them to ask about. They have been great. Back up and customer service is second to none. I would recommend them without any hesitation.

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from wolfephotography.co.uk

Thursday, December 12, 2013

Fantastic value and support. I had been looking for hosting for a few weeks for a new business venture, had the usual problems support was either on a US phone number or a chargeable 0844 number, then I found PAC webHosting. My first contact was via their 0800 number and Paul, this was the first voting point for me, instead of the usual sell every add on possible I was encouraged to start off with their Starter hosting and see how that went and upgrade if I needed more space. It took just a few hours to get my domain transferred and my SSL certificate was issued in less than 24 hours. Support is fast and excellent either by phone or email. Feature rich hosting and great email, I had used Horde (webmail) before with a hosting company charging a lot more than PAC so was a pleasant surprise to find it included and lots of scripts to choose from to install. Simply great value for money with excellent support to boot!

1 of 1 people found this review helpful.

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from DM

Thursday, December 5, 2013

Outstanding. The IMAP email setup works 24/7, speed is great, the sites are protected, Wordpress installations take moments, tech support via email or phone call are 10/10, Ive had no down time (have two companies for my websites), I get the impression they want there customers to feel happy with there products. When i checked for the cheapest I noticed a slight difference in cost... my money is on the safe fast service.

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from Atex Equipment Ltd

Friday, November 29, 2013

Excellent service, always very helpful. Would highly recommend PAC.

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from Mammoth Steppe

Friday, November 15, 2013

Great service round the clock, very professional - highly recommended.

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from asw creations

Monday, October 21, 2013

What can I say about this company. Well for 1 in Paul they have one of the best customer front desk sales people I have ever been in contact with. As I am not very knowledgeable about setting up hosting and bringing in blogging sites for example from another areas of the internet Paul was always calm and took my non knowledge into consideration and walked me through all the steps, even when steps had to be repeated. I can only speak very highly about PAC WebHosting. They are a team that LISTENS to you and no matter your knowledge level they never talked over me or in a way that I felt completely out of control of the situation even when at times I felt I was. I wish I could give 6 stars but I can only go as far as 5.

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from ObviousIT

Thursday, October 17, 2013

I've had a virtual private server from PAC WebHosting since July 2011. In that time, I have been incredibly happy with everything the company offers.

Support tickets are usually expertly answered within an hour 24/7. - even at 3am on a Sunday morning!

My server is fast and always available.

I'd confidently recommend PAC WebHosting to anyone.

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Friday, October 11, 2013

We cannot praise this company enough. Not only did they help me switch to them for our hosting, every problem they have took the time to help us with. From installing modules on our server, to sussing out a error with our Wordpress installation they have been absolutely fantastic. We would strongly recommend this company to everyone.

1 of 1 people found this review helpful.

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Monday, October 7, 2013

I cannot praise the support team highly enough, because they have worked tirelessly to help me resolve my email setup on my laptop. They have been extremely patient, and I appreciate their efforts to help me resolve my problems successfully. Full marks to them all!

1 of 1 people found this review helpful.

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Wednesday, September 18, 2013

I have used PAC's services for the best part of 7 years now, both as a Reseller and a Single Hosting Client. I have over 50 Domains with them, 3 Hosting systems and now a Cloud Server, Which is simply awesome! The service they provide is the best I have found in my 12 years of hosting and domain name supply. The charges are clear and exceptionally good value considering the Very High level of customer care received. In the time I have been with PAC I don't think I have had to wait more than 4 hours for an issue to be dealt with completely. In today's throw away society PAC offer proper customer service for no extra charge!

1 of 1 people found this review helpful.

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from Mastihari Uncovered

Tuesday, September 17, 2013

I now have 5 websites with Pac WebHosting and am happy to recommend them to anyone.

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from 1st4webshops.com

Tuesday, September 17, 2013

We have been with PAC WebHosting for 4 years and I have to say I think the writer of the previous review saying PAC WebHosting couldn't resolve issues and were insulting and rude must be talking about a different company. In all the time we have been with PAC WebHosting they have answered any and all questions promptly, been courteous and very helpful at all times and have bent over backwards to assist us in resolving any issues we have come across, including those of our own making. The service we have received has been second to none, actually the best we have received from any hosting company we have been with. In my view, the way PAC WebHosting go about their business is the way companies should go about their business, doing the right thing for the right reason and helping their customers at every turn. It is a pity more companies don't go about their business with these values! If you are looking for the best in terms of features, specification, service and support for your money then look no further than PAC WebHosting. I have no hesitation in wholeheartedly recommending PAC Webhosting to anyone looking for a high spec, high quality, reliable, open and friendly partner.

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from Bulstrodes Auction Rooms

Tuesday, September 17, 2013

We first hosted our site with Pacwebhosting 6 years ago through a reseller. We had a bit of a turn when that reseller stopped operating. Thankfully PAC picked up the ball, moved our account with no hassle and continued the service for less than we had been paying initially! So not only did the level of service we received increase, but our yearly hosting cost Decreased! I've never experienced bad service from PAC, and I recommend them thoroughly!

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from Kreative Kicks

Tuesday, September 17, 2013

Great support system and very helpful staff. Have a VPS with them which they kindly help me set up - no job is ever too big for them. Would recommend to anyone!

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from Superior Technoloies

Monday, November 19, 2012

The service is excellent value for the price. Fast, lots of features and great support when you need it, all of the time!

1 of 1 people found this review helpful.

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from Turley Holes B&B

Saturday, March 10, 2012

ANY time thet I have had a query it has been dealt with quickly and efficiently.

1 of 1 people found this review helpful.

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from Curzon Graphics/Syston Town News

Tuesday, March 6, 2012

Very Good personal service. I have always found that any problems, which fortunately have been few were dealt with promptly and professionally. I high recommend PAC WebHosting.

1 of 1 people found this review helpful.

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from Royal Armouries Museum

Monday, March 5, 2012

Consistently provide excellent customer service. The hosting itself rarely misses a beat. I would definitely, and have, recommend them.

1 of 1 people found this review helpful.

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from Illustrator

Sunday, March 4, 2012

They are very helpful if I need assistance. An excellent hosting company and I would recommend them without hesitation.

1 of 1 people found this review helpful.

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from Personal artificial site

Saturday, March 3, 2012

When you need any help...... PAC WEB is there.
excellent service.

1 of 1 people found this review helpful.

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from AMC Safety Solutions - UK

Saturday, March 3, 2012

My company and I have been using PAC Webhosting for some years following a recomendation from another PAC Webhosting client.

I find PAC Webhosting to be affable, knowledgable and pragmatic with regard to their advice / guidance and subsequent recomendation as to the best option for my company.

Additionally; on the one occasion when I have had a query regarding the service provided, the response was recieved within the hour and the solution was provided, with aplomb, within 24 hours.

Therfore, I would have no hesitation in recommending PAC Webhosting to anybody wether this is a personal website or, like mine, for bisiness use.



1 of 1 people found this review helpful.

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from UK Label Printing

Friday, March 2, 2012

The company is very helpful and provides a professional and reliable service

1 of 1 people found this review helpful.

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from Professional Services

Friday, March 2, 2012

In my fourth year with PAC web hosting now. I have found the service to be second to none. Any problems I have had have been dealt with extremely quickly and with the minimum of fuss. I have recommended the service to a lot of people and will continue to do so. Top class service at a very reasonable price. 5 Stars.

1 of 1 people found this review helpful.

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from Adswfts

Friday, March 2, 2012

Excellent customer service. Great people to have by your side when you just need helping along.

1 of 1 people found this review helpful.

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from Hobby Developer

Thursday, March 1, 2012

I'm in my third year now with PAC Webhosting and wouldn't even consider moving elsewhere - in that time any and very few problems have been dealt with quickly and efficiently with excellent communications.

Everything about the company and their products and services seems to work just as it should and I would happily recommend them to anyone.

1 of 1 people found this review helpful.

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from Jeremy Heber Jewellery

Thursday, March 1, 2012

Good, personal, quick technical support has been invaluable since I signed up with PAC. That alone is worth the price.

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from AudioSteps

Thursday, March 1, 2012

I have several web sites hosted by PAC. The occasional problems are alway dealt with propmptly and professionally.
I have no hestitaion in recommending PAC to other people.

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from Artist

Thursday, March 1, 2012

Excellent customer care and service. PAC Web Hosting provided me with key support to help upload my site and rectify any problems quickly and efficiently.

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from Verger Tomson Ltd

Thursday, March 1, 2012

Paul is a superstar. He always deals with my technical incompetence with genuine kindness and infinite patience. He has helped me with number knotty problems over and above the core service he provides. This is very good company to deal with.

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from Business-website-seo.co.uk in Hull

Thursday, March 1, 2012

Very speedy and helpful supplier.

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Thursday, March 1, 2012

I wish all the companies I deal with had a support service like Pacwebhosting. A pleasure to deal with.

2 of 2 people found this review helpful.

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from Personal

Wednesday, February 29, 2012

Customer services were able to solve my problem extremely quickly and were VERY helpful. Email communications were unexpectedly quick. Great value web hosting. Thankyou

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from www.simon-quick.com

Wednesday, February 29, 2012

I learnt about PAC WebHosting through personal recommendation. It's how I like to operate and the best way in the jungle that is IT. Whether you're a noob (like me) or suffer from a bad case of geek pride, PAC's customer service always respond with a measured and professional answer. It's nicely laid out too, which helps, and for the little bit extra you'll pay out, ask yourself if you really want the likes of another mobile or utility company in your life. After all, who doesn't value their own time highly?

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from papierengeluk.nl ('paper fortune')

Wednesday, February 29, 2012

Thumbs up for the friendly and quick support, even in Dutch! I always try first with one of the many tutorials, but if I can't work it out, mainly because I'm not fluent in English, Paul helps me patiently and I end up learning something.

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from Angel Fine Wines Ltd

Wednesday, February 29, 2012

We run a website using Zen Cart through the PAC WebHosting site. Our site remains clear and uncluttered and we have never had any hosting issues while using the PAC WebHosting service.

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from Jane Anderson Wood Watercolours

Wednesday, February 29, 2012

Extremely helpful and prompt response when helping me to up- load my site, good value for money.

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from Localostomy

Wednesday, February 29, 2012

I have been with PAC for a long time and I have found them to be the best. I have used a different host in the past but it came nowhere near as good. I am totally satisfied with them. If I have a problem, which I have had in the past, it gets resolved very quickly. Speaking to Paul, or any of the staff, is a pleasure. Keep up the good work guys.

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from SummerSound Photography

Wednesday, February 29, 2012

PAC Web Hosting's technical support staff are incredibly helpful and very fast to respond to any queries. I always recommend PAC to anyone looking for a new host!

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from Teddy Bears Home

Wednesday, February 29, 2012

This is the most professional and friendly company we have ever worked with, any worries we had about switching our hosting company have gone forever, when the hosting is up on our second site we will be transfering that one to PAC Webhosting. Thank you for great service.

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from ForestPath

Wednesday, February 29, 2012

I have been extremely pleased with the quality of the products and the personal service.

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from fps-uk.net

Wednesday, February 29, 2012

I cannot fault Pacweb, I moved my site to them a very long time ago and have never looked back. The support team are always helpful and the response time is always very fast. I would recommend them to anyone looking for a reliable hosting company that offers a fantastic deal for the price with reliable support.

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from The Ian Dewar Partnership

Wednesday, February 29, 2012

I have dozens of domains registered via PAC, many of them hosted on one of their servers. If I ever have a problem it is sorted rapidly by Paul or one of his team. Not many service providers deserve five star ratings all round...but PAC WebHosting do. I recommend them without reservation.

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from smcc-angmering.org

Wednesday, February 29, 2012

I couldn't be more pleased with the technical support (speedy, courteous, reassuring in areas where I'm still learning; the peace of mind of dealing with a UK company with speedy response times; the pricing (I run the website for our church with a small IT budget)
Well done to the team at PAC, very highy recommended.

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from Felt Head to Toe

Wednesday, February 29, 2012

I cannot praise enough the service I receive from PAC Hosting. It is absolutely wonderful! Always friendly, cheerful, and most helpful and patient. What more can I say? Brilliant!

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Wednesday, February 29, 2012

Excellent customer service, brilliant technical support with really prompt replies to any problem you might encounter and always really eager to help. Would fully recommend to anyone who is looking for a professional service. Thanks, PAC Webhosting you have a satisfied customer, just hope you continue to do the same for many years to come.

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from Database Networks Ltd

Wednesday, February 29, 2012

One of the best IT companies I have ever worked with

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from www.tenpinbowlingjobs.com

Wednesday, February 29, 2012

I struck it lucky by finding PAC. A world class service with a personal touch that make them great people to work with,

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from Lux Tenebrae

Wednesday, February 29, 2012

Been with these guys for three years now, and this was the best move I could have made. I need quite a high level of support and PAC, have sorted me out time after time. Very good lever of personal service given in a clear easy to follow way. I'll be staying here and I suggest you come here too, you won't regret it.

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Wednesday, February 29, 2012

Great customer service.

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from N/A

Wednesday, February 29, 2012

I have successfully recommended PAC to my school who bought hosting with you for the IT department website and we use it to host learning resources. Without PAC and the easy / quick setup at a reasonable cost it would have been much harder having struggled with other hosting companies e.g. Fasthosts / 1and1 in the past. Your rapid turnaround of support tickets is the best I have seen (I should know I teach IT Support)!

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from c&b creations

Wednesday, February 29, 2012

Always good customer service,always eager to help

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from Site Computers Ltd

Wednesday, February 29, 2012

Pacwebhosting offer Excellent service and products. We have tried several other companies including large well know ones such as webfusion and 123-reg. They have all been very bad, very impersonal, poor knowledge base and lengthy queues to speak to customer support. Add to this a poor accounts system and we choose to avoid them in favour of Pacwebhosting.

Pacwebhosting are excellent. Easy product to use, technical support is 2nd to none. I have always had a one to one email response within 1 hour of a query, no matter what day or time. They are extremely helpful and keep me informed of progress and of any work they need to carry out. I have not experienced any down time or technical issues with their service. I am a repeat customer and will continue to be so while they offer the high level of bespoke service that I have experienced over the years. Thank you Pacwebhosting. I hope you never change.

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from Www.wayward-creatives.co.uk

Wednesday, February 29, 2012

Happily recommend PAC Webhosting as they provide great value for money and fantastic customer service, quick and very helpful unlike other big name hosts I've used in the past.

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from Maasai Camel

Wednesday, February 29, 2012

On the occasions I've had recourse to speak to Paul - I've always found him extremely helpful - hence the rating for customer service.

A couple of points. You're proactive only in as much as I'll get emails re products - would much prefer to speak to a real person.

I'm not educated about the areas I've rated 3 stars. Your definitely not bad otherwise I wouldn't be with you. But I run a consulting business that takes all my time focused on my customers. I don't really stop to think about VFM comparisons, product quality, satisfaction. It works so I'm OK. Could I be delighted - possibly - but I don't have any bench mark and in the absence of a real person, educating and helping me spend more money on value added services with you - I remain OK.

Hope that helps.

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Wednesday, February 29, 2012

The customer service was outstanding when I bought my website off Pac Webhosting. However, I found that the templates were old fashioned and clunky, and when I realised that I could have a website with someone else which came with gigabites of space instead of megabites with Pac Webhosting, I finally decided to part company with PAC, which is why I only rate it with 2 or 3 stars in terms of product quality. Life has been so busy that I haven't had time to get my website up and running. I would love to return to PAC, but for the price I want it doesn't offered enough web space or traffic space. And it doesn't provide templates with a modern feel.

1 of 1 people found this review helpful.

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from Kreative Dimension

Wednesday, February 29, 2012

Their support elevates them above other companies. Always very fast, accurate and nothing ever seems like a problem. The personal touch here really shines through as well - no faceless systems to deal with! A very, very good choice for hosting and domains.

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from Ubicon Solutions

Wednesday, February 29, 2012

Great support I can only recommend. The hosting itself is reliable, fast and problem-free.

We surely won`t be moving anywhere else.

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Wednesday, February 29, 2012

Very helpful technical support

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from SustainIt Solutions

Wednesday, February 29, 2012

Excellent services - no latency issues, and 100% uptime (touch wood). Absolutely amazing around-the-clock customer support.

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This page was last updated 23 March 2016 09:04
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