Reviewer: Salvatore Buttafuoco
Created: 12/11/2025 9:13:08 AM
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I signed a contract with Why Unified on June 28, 2024, for their “done-for-you” Amazon store (Service Agreement #23131). Two days later, I paid $13,724 by check. Their contract clearly states that if I’m unhappy at the end of the one-year term (June 28, 2025), I can cancel and get a full refund.
Well, over that entire year they tried selling three products for me — not a single sale came in. Every time I asked for real numbers or guidance, I’d get vague lines like “you’re close to the necessary metrics,” but never any actual data.
Meanwhile, Amazon charged me $39.99/month until December 2024… when the charges suddenly stopped. That’s how I discovered my store had quietly been deactivated. No notice, no explanation.
Before my contract ended, I emailed their Compliance Department to cancel and request my refund exactly as the contract allows. It’s been over 30 days since then — endless follow-up calls, but no answers. They keep telling me I have to wait for a “compliance portal” that still isn’t functional. Compliance doesn’t answer calls or emails, and apparently, they don’t have a phone number.
I requested a full refund of $13,963.94 (my payment + Amazon fees) just as the contract promises.
Their response to my BBB complaint?
They said everything must go through their “secure Compliance Dashboard” which, conveniently, I can’t access because my identity is “still being verified.” Their own page says it only takes 1–2 business days. It has now been a full month since October 30th, and I still have no access, no updates, no contact, no resolution.
It is now November 30, 2025 — and I’ve heard absolutely nothing.
So yes, based on my experience, this company is a scam, and I’m going to keep posting my story anywhere I can to warn people before they lose money like I did.
If you're wondering whether to invest with Why Unified:
Don’t! Run.
I wish someone had warned me the way I’m warning you now.