What is Wishpond Agency?
Marketing made simple. Get the world’s easiest marketing platform, with a team to do it for you. Take the Guesswork Out of Marketing With a Team of Professionals Your marketing executive will work with you to ensure your campaign is a success. Get unparalleled support 24/7 with access to designers, ads specialists, content writers, and more.
Alternatives to Wishpond Agency
OxyleadsSpotlightOxyleads is a business contact data provider that offers access to data about companies and people. Oxyleads Prospector is a… Learn more about Oxyleads.
Meet HugoSpotlightMeet Hugo - Your opportunity finding, business growth machine. Sit back as Hugo finds you the best prospects and opportunities… Learn more about Meet Hugo.
LeadscampusSpotlightWelcome to leads campus.com. Leads campus is a unique and innovative sales app, which help small to midsize sales and marketing… Learn more about Leadscampus.
SnovioSnov.io is a perfect solution when you don’t have much time to search for email addresses, but have to start communicating as… Learn more about Snovio.
NiroWhat is Niro? Niro enables businesses to create interactive and engaging web experiences with outstanding design and analytics… Learn more about Niro.
FindThatLeadBusiness email verification and lead generation . FindThatLead gives you the power to connect with people that matter to you… Learn more about FindThatLead.
Vista Lead GenerationNURTURE PROSPECTS INTO CUSTOMERS THROUGH DIRECT ENGAGEMENT We believe that sales teams should spend less time on research so… Learn more about Vista Lead Generation.
One2LeadOne2Lead - one-stop LinkedIn automation tool Just install it to your Chrome browser and begin your first outreach campaign. Learn more about One2Lead.
Deal ChampDeal Champ allows you to identify your next customers in 5 minutes or less. With over 15 industries and 2 million companies… Learn more about Deal Champ.
AdoricCustomized journey turns visitors into customers. Selling more is all about walking visitors through the right steps. Adoric… Learn more about Adoric.
Wishpond Agency Reviews (168)
- ★★★★★124
- ★★★★★14
- ★★★★★1
- ★★★★★2
- ★★★★★27
Review Summary
Generated using AI from real user reviews
Wishpond earns strong marks for ease of use and customer support, but is seriously undermined by aggressive billing practices and contract enforcement that frustrate many users.
Most reviewers praise the platform itself: landing page builders are polished and intuitive, email automation and contest features work well, and the software lets users accomplish sophisticated marketing tasks without technical expertise. Support staff—particularly named representatives like Pablo, Agni, and Nick—receive consistent recognition for being responsive, knowledgeable, and genuinely helpful. Several long-term users report good results with lead generation and list building.
However, a substantial minority describe billing nightmares. Multiple users report being charged months or years after cancellation attempts, struggling to obtain refunds even when the product didn't work for them, and facing rigid contract penalties. Some claim they were never properly notified about auto-renewal. A few customers hired Wishpond's agency services and experienced failed campaigns with poor communication, unmet deliverables, and refusal to cancel contracts or refund payments.
Additional technical complaints include occasional bugginess, confusing interfaces in certain sections, difficulty exporting data, and limitations like requiring YouTube links for video contests. The platform is strongest for landing pages and email automation, weaker for those needing full-service managed campaigns or highly specialized features.
★★★★★
Thursday, August 22, 2019
“I signed an agreement with Wishpond that expressly stayed Wishpond…”
I signed an agreement with Wishpond that expressly stayed Wishpond will provide up one campaign over a two month period. Wishpond became in breach of this with the first campaign being completed and the next having not begun in nearly 4 months. I did think that this was a situation where our agreement was now void. Apparently not the view from Wishpond. Money was still taken from my business account. Emails not answered from Wishpond. I received 4 key contact staff changes from the Wishpond team during my dealings with Wishpond.
★★★★★
Tuesday, July 2, 2019
““No need to fish anymore” Overall, I think Wishpond is…”
“No need to fish anymore” Overall, I think Wishpond is a great tool! You've found the biggest fish in the pond when you snag Wishpond. Great tool that looks great. You may want to check your links periodically and make sure they're not broken. That may happen from time to time.
★★★★★
Friday, June 28, 2019
“"Incredible team and great service! " What do you like…”
"Incredible team and great service! " What do you like best? I have managed the Wishpond Account for the last year and a half for email marketing trigger emails, content campaigns, giveaways, and landing page building. The team at Wishpond that I worked with (Moe T, Fransisco S and Felipe R) have always always ALWAYS gone above and beyond for my company. Their customer service and organization has made is simple and easy to trust them with our brand voice. The metrics and deliverables are outstanding generating new leads and driving sales has been our target out of the gate and they always perform. What do you dislike? It's actually difficult for me to think of downsides. Anytime I brought up an issue my team was eager to help resolve it. They always went above and beyond for me. Recommendations to others considering the product: Have them run social giveaways for you. They build great landing pages and have GREAT success in growing our email list with minimum ad spend. What problems are you solving with the product? What benefits have you realized? Wishpond has increased our email open rates, driven more traffic to website and helped us grow followers on social platforms with their giveaway programs. The landing pages they build are always beautiful and on brand. They are honest with deadlines and always on top of the projects.
★★★★★
Monday, June 24, 2019
“Terrible, untrustworthy company. Took the initial $500, then my employment…”
Terrible, untrustworthy company. Took the initial $500, then my employment situation changed and I asked them to put the whole thing on hold. Then they took another $500. No refund. They did ZERO work on my behalf and took $1000 from me. Disgraceful and unethical.
★★★★★
Monday, May 20, 2019
“Disappointing service. During the whole voting campaign we have had…”
Disappointing service. During the whole voting campaign we have had to contact the customer service chat to help us solve issues. Gmail addresses from Europe did not receive confirmations up till 4 hours or sometimes not at all. Many email confirmations just directed straight through to the Wishpond website, when pressing the link "i like to confirm my vote". The call centre always responded immediate and kind. But it seems that the tech team and accounts team do not really bother to care about the users. I received no notification that the trial period was over and paid 580USD for a service that does not work correctly. When contacting accounts requesting a refund (10 days after the money got taken out of my account) - I got told that regardless of the service failing, I was 5 days (!?) too late and because I still had 6000 conversions I was not eligible for a refund. Reading the previous reviews, I was not the only one experiencing issues with their ruthless accounts team. To me, not something that is considered "customer friendly service".
★★★★★
Friday, May 3, 2019
“I paid for the service for a month and did…”
I paid for the service for a month and did not ask for a repeat service. You say that an inscription allows access to my account and does not take into account the number of uses. I find your way to proceed very dishonest because, the customer is not informed that an automatic debit will be made in my credit card. Several companies such as LinkedIn send an email to notify us of the end of the contract. My organization FAME-Amazones will never again take your services for the next event we will do.
★★★★★
Thursday, April 11, 2019
““Awesome Features” Overall: It's very convenient to use since I…”
“Awesome Features” Overall: It's very convenient to use since I am working from home. I get to help my employer by entering details to the landing page where we track leads and sales. Itss very helpful and made the company keep going strong until now. Pros: Its very easy to use and is user friendly. You will be able to choose on how to grow your business by the features Wishpond offers. Cons: Nothing so far. Never experience an ossue for the last 6 months.
★★★★★
Wednesday, April 10, 2019
“"Great Product, Outstanding Service" What do you like best? It…”
"Great Product, Outstanding Service" What do you like best? It makes creating a Facebook contest much easier than some other platforms we have tried. The service is also great – it so often seems like support is reluctant to help, but these guys were eager to help us become better users of their product. What do you dislike? We've only been using it for a couple of weeks but really have not encountered any issues and have nothing negative to say. What problems are you solving with the product? What benefits have you realized? Running Facebook contests, email sequences and other online marketing.
★★★★★
Tuesday, April 9, 2019
“"A go-to platform for my agency" What do you like…”
"A go-to platform for my agency" What do you like best? TRANSPARENCY - Unlike a lot of marketing platforms, Wishpond actually does what it advertises. The platform is user-friendly and intuitive. And I am always confident that I won't be tricked into over-promised features and delivered value. PRICE - I also like that pricing is so fair & there is no price gouging. I don't feel like I am being ripped off & the easy start-stop payment plans makes it easy to work with shifting client budgets without being on the hook to pay for a platform you aren't utilizing. FLEXIBILITY - I love how customizable the platform is. I can essentially imagine a campaign/workflow and am never nervous that Wishpond won't be able to accommodate. There is a workaround or a feature for just about anything & I appreciate that. SERVICE - No lie, upon contacting "chat" and being connected to Nick, I discovered he was the most informative, helpful Customer Service Desk/Support person I have ever spoken with in my entire life. I am 33. Give him a raise but don't take him away from his job. He's gold. I wish I encountered more people like him when I am in need of support & real answers. Bravo, Nick. And thanks to Wishpond for the great customer service. What do you dislike? Sometimes the platform can be a little slow (ie downloading leads) I would love a more robust, in-depth reporting dashboard More design-friendly options would be great (better web fonts, cleaner more modern templates, etc.) Recommendations to others considering the product: Do it. What problems are you solving with the product? What benefits have you realized? A ton but the two biggest & most important are: 1. Being able to quickly execute digital + social campaigns without the need for a programmer or getting my clients IT department involved. 2. Being able to test, learn, & optimize methods of entry, lead generation, etc.
★★★★★
Monday, April 8, 2019
““Great support” Overall: Very positive. Their team was very helpful…”
“Great support” Overall: Very positive. Their team was very helpful leading to us signing up for the service to make sure all our questions were answered and that the platform would meet all of our needs. During our contest set up and launch, their support team was very helpful and very responsive. Pros: Ease of use, customizable and great support! Cons: Nothing, it's easy to manage and customize.
