What is Wishpond Agency?
Marketing made simple. Get the world’s easiest marketing platform, with a team to do it for you. Take the Guesswork Out of Marketing With a Team of Professionals Your marketing executive will work with you to ensure your campaign is a success. Get unparalleled support 24/7 with access to designers, ads specialists, content writers, and more.
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Wishpond Agency Reviews (168)
- ★★★★★124
- ★★★★★14
- ★★★★★1
- ★★★★★2
- ★★★★★27
Review Summary
Generated using AI from real user reviews
Wishpond earns strong marks for ease of use and customer support, but is seriously undermined by aggressive billing practices and contract enforcement that frustrate many users.
Most reviewers praise the platform itself: landing page builders are polished and intuitive, email automation and contest features work well, and the software lets users accomplish sophisticated marketing tasks without technical expertise. Support staff—particularly named representatives like Pablo, Agni, and Nick—receive consistent recognition for being responsive, knowledgeable, and genuinely helpful. Several long-term users report good results with lead generation and list building.
However, a substantial minority describe billing nightmares. Multiple users report being charged months or years after cancellation attempts, struggling to obtain refunds even when the product didn't work for them, and facing rigid contract penalties. Some claim they were never properly notified about auto-renewal. A few customers hired Wishpond's agency services and experienced failed campaigns with poor communication, unmet deliverables, and refusal to cancel contracts or refund payments.
Additional technical complaints include occasional bugginess, confusing interfaces in certain sections, difficulty exporting data, and limitations like requiring YouTube links for video contests. The platform is strongest for landing pages and email automation, weaker for those needing full-service managed campaigns or highly specialized features.
★★★★★
Wednesday, October 29, 2014
“I posted an earlier review expressing my disappointment with wishpond…”
I posted an earlier review expressing my disappointment with wishpond support. Since this, wishpond has reached out to me personally and they have graciously refunded me. I would like to thank them for this. If my future needs could take advantage of functionality that they offer (their platform is compelling and certainly has its merits) I will include them in my shortlist. This four-star rating is for their professionalism and customer care.
★★★★★
Monday, October 27, 2014
“I understand all the billing problems this company has, most…”
I understand all the billing problems this company has, most of the issues seem to be around users forgetting to cancel and giving bad review because of this, I do think is a bit unfair to leave a bad review because you forgot to cancel. I am not going to talk about the prices but about the product, so far it's been great, email marketing + landing pages in one single place is a lot of value. I singed up for the monthly plan and there hasn't been anything weird on my account, they actually send me a free shirt and a free USB!, I tried leadpages, and they both seems to be good. I leave 4 starts since sometimes they do have some bugs.
★★★★★
Friday, October 24, 2014
“v disappointed with this company - but perhaps it's my…”
v disappointed with this company - but perhaps it's my fault for not performing sufficient due diligence. Otherwise I might have discovered the raft of other negative reviews. I signed up for the monthly plan. I immediately encountered bugs when trying to use the functionality. Requested Support. Was assured by the 'very nice sales person' that my request would be treated with priority. Then, radio silence (their Helpdesk doesn't have an automated ticketing system which is mystifying for a company that boasts of their talents in email campaigns). Meanwhile, their Finance Dept was very prompt at taking my payment. I wish their IT Dept was equally adept and conscientious. I have requested a full refund from the 'very nice sales person' (after 48 hours of trying to get anywhere with minimal results). Instead, I get automated email messages inviting me to VIP workshops of solutions tailored to my specific requirements. My specific requirement is acknowledgement of my request to terminate my plan and be refunded. But, nothing. Not a word. No reply.
★★★★★
Tuesday, September 30, 2014
PoisonKS“Stay away from this terrible company. Same as Jason and…”
Stay away from this terrible company. Same as Jason and Jen, poor campaign and horrible customer services. Nobody will reply your call or email after you complain about their service and ask for refund.
★★★★★
Tuesday, September 23, 2014
Blue light wines“Stay away from these idiots. Crappy product, poor campaign results…”
Stay away from these idiots. Crappy product, poor campaign results and horrible customer service.
★★★★★
Tuesday, August 26, 2014
ProjectRealty“Same as Tyler Byrd - I signed up for the…”
Same as Tyler Byrd - I signed up for the 14 day free trial, cancelled 3 days into the paid plan, and was then very surprised to see a $265 charge on our credit card. It is an oversight on my part, because the sign-up page is set up to auto-charge for a non refundable annual plan after the 14 days. But this is a terrible way to do business - by roping people into an annual plan after a free trial, then refusing to refund even when the service was used for just 3 days. I've never come across a service that charges for an annual plan after a free trial...it's an obvious way to trap people into annual plans when they're just getting to know the service.
★★★★★
Wednesday, April 2, 2014
Etsy store“The store is one of the best around here. Thanks”
The store is one of the best around here. Thanks
★★★★★
Thursday, January 2, 2014
“Watch out for misleading sign up practices. We registered for…”
Watch out for misleading sign up practices. We registered for a monthly payment feature and they charged us for a full year. When we contacted them they agreed that their sign up practice is misleading but refused to refund money. If you are a reputable company why would you refuseto refund client money on a misleading sign process?