What is Wishpond Agency?
Marketing made simple. Get the world’s easiest marketing platform, with a team to do it for you. Take the Guesswork Out of Marketing With a Team of Professionals Your marketing executive will work with you to ensure your campaign is a success. Get unparalleled support 24/7 with access to designers, ads specialists, content writers, and more.
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Wishpond Agency Reviews (168)
- ★★★★★124
- ★★★★★14
- ★★★★★1
- ★★★★★2
- ★★★★★27
Review Summary
Generated using AI from real user reviews
Wishpond earns strong marks for ease of use and customer support, but is seriously undermined by aggressive billing practices and contract enforcement that frustrate many users.
Most reviewers praise the platform itself: landing page builders are polished and intuitive, email automation and contest features work well, and the software lets users accomplish sophisticated marketing tasks without technical expertise. Support staff—particularly named representatives like Pablo, Agni, and Nick—receive consistent recognition for being responsive, knowledgeable, and genuinely helpful. Several long-term users report good results with lead generation and list building.
However, a substantial minority describe billing nightmares. Multiple users report being charged months or years after cancellation attempts, struggling to obtain refunds even when the product didn't work for them, and facing rigid contract penalties. Some claim they were never properly notified about auto-renewal. A few customers hired Wishpond's agency services and experienced failed campaigns with poor communication, unmet deliverables, and refusal to cancel contracts or refund payments.
Additional technical complaints include occasional bugginess, confusing interfaces in certain sections, difficulty exporting data, and limitations like requiring YouTube links for video contests. The platform is strongest for landing pages and email automation, weaker for those needing full-service managed campaigns or highly specialized features.
★★★★★
Thursday, April 30, 2015
“Their agency pricing is a bit steep as it depends…”
Their agency pricing is a bit steep as it depends on the number of clients and not the size of the account: - 1 star. Nonetheless, my clients love using contests. I have used wishpond for a bit over a year and so far everything has been great. They did have a couple system outages and bugs, nothing major. Also, shout out to my customer support rep Lucy for amazing and timely help. Not sure what I would do without you!
★★★★★
Wednesday, April 22, 2015
“our social media contractor used wishpond to run a landing…”
our social media contractor used wishpond to run a landing page on their domain. With the help of google adwords we got a few bookings for the service. The service is a bit expensive but generates good results
★★★★★
Monday, April 20, 2015
“I have never used such a great software to run…”
I have never used such a great software to run contests, easy to use, great interface, and great options that makes this customizeable is some of the reasons I will never use any other software
★★★★★
Thursday, April 9, 2015
“One of my clients told me about wishpond and i…”
One of my clients told me about wishpond and i decided to give it a try. the interface is a bit confusing at first and their support does not respond to the email right away, hence the 4 star rating I did like the fact that you can do ads and set up the landing page in one place, they also taught me about retargeting. The results were slow at first but was gradually picking up. Got a few orders out of the leads from the landing page. Overall good stuff.
★★★★★
Tuesday, April 7, 2015
“Wishpond is an unethical company. Our experience with them was…”
Wishpond is an unethical company. Our experience with them was shocking and we are still meeting businesses who have been duped by them. They lull you into a false sense of security by signing up on a trial basis then remove a full years subscription from your account without warning and then absolutely refuse to refund your money. Bree, one of their 'representatives' and current 'face' of the company, is particularly unhelpful. It has happened so many times now we are actually gathering statements and taking our case to trading standards. They should not be allowed to get away with this. Clearly this is a recurring problem and they have engineered their process so they can scam people. Maybe the company is in financial trouble and this is the only way they can make money or maybe they only care about the big companies, either way its a shame because the actual product is ok. However if you a small company, start up or charity, this can be devastating. We are not all big corporate, blue chip organisations and therefore a full years subscription can be quite debilitating when you have not budgeted for it. I assume that's why they offer the monthly payments...? Our recommendation? Steer clear of this company
★★★★★
Monday, March 30, 2015
“WishPond is the best online lead generation website I have…”
WishPond is the best online lead generation website I have ever used. I found their system so user friendly. It allows me to create Landing Pages, Social Campaigns, Manage ads and Create drip campaigns through email automation which are very effective for online lead generation. - I liked the Landing Page creator which is handy and easy to use. - Social Campaigns Tool is truly amazing. I loved it too. - Contest tool is the best among all other (similar) which is easy to use. - Though I use MailChimp, I tried the email tool and it is quite good too. Overall, it's a great platform that I will definitely recommend.
★★★★★
Tuesday, March 17, 2015
“After reading the reviews I got a bit curious, they…”
After reading the reviews I got a bit curious, they are either 1 start or 4-5, and most of the bad reviews seems related to refunds or charges. I need to use landing pages and a sweepstakes so I thought to give it a try. First I needed to look whether they offer refunds and it seems like their refund policy is fair, I don't want to commit for a yearly plan yet, but I want to try it for free, so I selected the yearly plan and moved to monthly. The landing pages creator are not as flexible as unbounce, and need some CSS knowelege, they told me they will have a new product soon. 3/5 Their emails tools are really basic, I would still stick with Mailchim. 3/5 Their contest tools are solid, seems to be the easiest yet powerful 5/5. Support is also good, they offer live chat (css help, and js), and they offer a lot of different hours. The prices are also really good, way cheaper than most companies 5/5, I did not see anything murky about what they charge, I canceled my account before the 14 days and move to a monthly plan with out any issues.
★★★★★
Thursday, March 12, 2015
“Recommended by my friend, I am using Wishpond for the…”
Recommended by my friend, I am using Wishpond for the past 3 years. It's perfect for my company, cheap, easy to use, and amazing support.
★★★★★
Monday, March 2, 2015
“I've been pleased with the selection of templates available to…”
I've been pleased with the selection of templates available to create a multitude of marketing campaigns. Some of these include creating a coupon, contest or pop-up. The site is easy to use and makes effective campaigns. I like that it tracks the views, conversion, etc. so I can easily see my results. There were some areas where I wish I had more control to do even more customization than was allowable, but I guess that's probably to be expected when using templates.
★★★★★
Sunday, March 1, 2015
“I love Wishpond! I'm an author and even though I'm…”
I love Wishpond! I'm an author and even though I'm all about 'words' , visuals are important. I love how I can create beautiful forms and contests. I am techno-challenged but Wishpond is super easy to use. Their customer service and support teams are phenomenal, answer questions quickly, and explain things in a way I can understand. I recommend Wishpond to anyone who needs beautiful and easy-to-use forms and contests.
