What is When I Work?
When I Work is the easiest way for businesses to schedule and communicate with their hourly employees. Sign up for free and start scheduling today. Put the schedule and time clock in everyone's pocket. Schedule on-the-go with free apps for iPhone and Android. Save yourself time and money with simple employee scheduling tools. When I Work is helping schedule over 2,000,000 people around the world. Thousands of businesses signup to use When I Work every week. Premium features pricing starts at $1.50/user/month.
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When I Work Reviews (100)
- ★★★★★100
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
When I Work receives overwhelming praise from its user base, with all 50 recent reviews giving it five stars. Users consistently highlight the platform's ease of use and straightforward interface, noting that employees and managers alike can adopt it with minimal training. The core scheduling functionality—creating shifts, copying schedules, and managing repeats—is frequently cited as simple and time-saving, with many managers reporting they've cut scheduling time in half or eliminated paper entirely.
Beyond scheduling, users value the shift-swapping and time-off features that let employees self-manage without constant manager intervention, plus the built-in chat for team communication and the ability to clock in and out directly within the app. Several reviewers mention it works seamlessly across phones and computers. The platform is praised as particularly well-suited for small businesses, call centres, and companies with many part-time staff who need transparent visibility into who works when.
One review notes the software "doesn't really do anything special or new," suggesting it excels at core functionality rather than innovation. A few users emphasize that setup requires some initial effort, though they report the payoff is worthwhile. Customer support is mentioned positively in at least one detailed review. The consistent theme across these reviews is that When I Work solves a real scheduling problem efficiently without unnecessary complexity.
★★★★★
Tuesday, May 28, 2019
“The customer service was fantastic. May consider implementing again in…”
The customer service was fantastic. May consider implementing again in the future when whole team is ready to be trained for install.
★★★★★
Sunday, May 26, 2019
“For small to medium team it is just perfect time…”
For small to medium team it is just perfect time scheduling application. I am just using it solo.
★★★★★
Wednesday, May 22, 2019
“Great system for scheduling people. Easy dividers between positions. Easy…”
Great system for scheduling people. Easy dividers between positions. Easy scheduling.
★★★★★
Tuesday, May 21, 2019
“We are saving time, money, and running more efficiently by…”
We are saving time, money, and running more efficiently by using this app.
★★★★★
Tuesday, May 21, 2019
“We are a 24/7 agency so our schedule changes often.…”
We are a 24/7 agency so our schedule changes often. Having a web-based scheduling solution makes it easy to make changes on the fly.
★★★★★
Monday, May 20, 2019
“We were using an Excel spreadsheet for scheduling for years;…”
We were using an Excel spreadsheet for scheduling for years; it was becoming unwieldy. We also had employees frequently misreading their schedules and arriving at the wrong time or to the wrong place. WiW is much easier to manage than the Excel schedule, and by using text alerts our employees make far fewer errors in viewing their schedules.
★★★★★
Monday, May 20, 2019
“Love this app and would recommend it to any small…”
Love this app and would recommend it to any small or larger business with multiple departments. I do feel it can work well for smaller businesses as well since the pricing is based by the number of users.
★★★★★
Monday, May 20, 2019
★★★★★
Sunday, May 19, 2019
★★★★★
Thursday, May 16, 2019
“When I work eliminates all the shift swapping without approval,…”
When I work eliminates all the shift swapping without approval, and gets rid of the paper requests off for day off requests that get lost etc.
