Total Web Solutions Ltd

Total Web Solutions Ltd

32 Reviews · Last reviewed on 19 February 2020

What is Total Web Solutions Ltd?

Total Web Solutions has been trading since 1995 offering business critical solutions to organisations of all sizes throughout the UK and worldwide - from small one-man operations to global corporates. The company offers a wide range of services including Online Payment Processing (Payment Gateway), Business Broadband (ADSL/Fibre/Ethernet), Leased Lines, Telephone Line Install and Line Rental, Telephone Calls packages, Shared Hosting, VPS Hosting, Managed Server Hosting and Domain Registration.

Total Web Solutions offers a dedicated in-house Sales and Aftercare team to assist you with every aspect of setting up your business. Whether it be for one or all of the services, this dedicated team will ensure you receive the best level of service throughout.

Total Web Solutions offers services to businesses and organisations of all sizes from small sole trader operations right through to global corporates. Many of the company's clients have been with us for many years and this is reflected in our continued success and growth, as well as our continued success in achieving high customer reviews across the internet.

Serchen Index

29.75
N/A
Employees
32
Reviews
N/A
Followers
N/A
Likes

Total Web Solutions Ltd Key Features

PCI Compliant Payment Gateway

Business Broadband

Landline Rental and Calls

Domain Registration

Shared/Cloud/Managed Hosting

Business Broadband

Merchant Services

Secure Card Processing

Card Terminals

What is Total Web Solutions Ltd?


Total Web Solutions Ltd Product Details

One of the lowest priced and longest running Payment Service Providers in the UK Trusted and Accredited Partner of Barclaycard Merchant Services Trusted Partner of First Data Merchant Services Payment Gateway services from just £12.00 per month + low % rates Reliable Business Broadband Leased Lines Line Rental and Calls Shared Hosting VPS Hosting Managed Hosting Domain Registration Dedicated UK Based Customer Service and Technical Support


Total Web Solutions Ltd Support & Customer Service

Dedicated UK based Sales and Technical Support focused on providing the best possible care and assistance to all our clients no matter how big or small. We pride ourselves on the service levels given. We regularly achieve 5 star reviews on a number of review sites.


Countries Total Web Solutions Ltd Services Available In

Mainly UK and Ireland


Total Web Solutions Ltd Pricing

Payment Gateway services from just £12.00 per month + low % rates Unlimited Business Broadband from just £16.45 per month Business Line Rental from just £13.49 per month Business Hosting from just £4.99 per month


Total Web Solutions Ltd Free Trial Information

90 day free Payment Gateway test account


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Total Web Solutions Ltd Reviews

4.9

Excellent!

32 Reviews

Last reviewed on
19 February 2020

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Wednesday, February 19, 2020

Very efficient, highly recommendable
Always pleased with response times & actions whenever I need Simon or his team, cannot recommend them highly enough, a pleasure to deal with !!

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Wednesday, February 19, 2020

Excellent Support
TWS provides broadband for our business. I had issues accessing my account which they resolved within minutes, even though this was over email, so I didn't have to wait on a phone to speak with someone either. Very happy.

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Wednesday, February 19, 2020

TWS have truly been a great help launching our Beet It Sport's website! A great team who is always on-hand and super quick to respond and come to the rescue!

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Wednesday, February 19, 2020

Excellent service; my domain renewals were done quickly, efficiently and politely by telephone.

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Wednesday, February 19, 2020

Excellent service, kept you posted all the way through and up and running within a week.

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Wednesday, February 19, 2020

I have worked with Total Web Solutions for only 3 year and whenever I have a problem, a drop of a email and they have it solved. total Web Solutions have a great response, knowledge and communication skills, I would recommend them.

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Wednesday, February 19, 2020

We have been a customer of Total Web for about 15 years. We process all our card payments through their Virtual Terminal. They are so helpful, friendly and certainly go the extra mile to sort out any issues we ever have. We recently wanted to set up a mobile E Com solution to take card details through our web site and Simon sorted the whole thing, including corresponding with our web developer, so that I didn't have to get involved and get confused.

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Wednesday, February 19, 2020

I have worked with Total Web Solutions for over 10 years and whenever I have a problem ,whether it be major or minor I know I can speak to them and have an answer and a solution very quickly. Their response, knowledge and communication skills are excellent . I thoroughly recommend them .
Simon Dent. Managing Director, Delphic Computer Services Limited.

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Wednesday, February 19, 2020

Great service. I have been with Total Web for longer than I care to say. I have been frustrated once or twice over the years but because they offer such a personal service have always stuck with them. For example, this morning my email was bot working (server issue) and Paul in Tech Support answered on first ring and devoted himself to fixing it. I very much doubt I would get the same quality of service form anyone else.

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Wednesday, February 19, 2020

I have used Total Web Solutions for over 15 years and they have consistently provided a good product. Their customer service has always been there to deal with any enquiries I have had.

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Wednesday, February 19, 2020

Just had broadband supplied by TWS. From order to installation was a completely smooth and happy experience.

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Wednesday, February 19, 2020

Our company has been using Total for years. We are extremely happy with the service. When there is a problem (usually caused by us) they reply almost immediately with the solution. I would highly recommend them.

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Wednesday, February 19, 2020

No-one better!
Simon and his team have consistently gone the extra mile to support us in all aspects of card processing services. They offer a dedicated, reliable and professional level of support with fantastic response times on email and telephone enquiries. There is always someone there to support. Thank you.

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Wednesday, February 19, 2020

TWS our trusted supplier for 10 years

After issues with previous registrars we selected TWS to control/renew and manage our company domain names. In 10 years we have had no issues with renewals, new orders and transfers.

Sales and Support teams are very prompt and efficient.

Very highly recommended.

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Wednesday, February 19, 2020

Total Web Solutions offer excellent customer service and are always quick to respond to any technical enquiries.

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Wednesday, February 19, 2020

Thank you Total Web Solutions for assisting us to add a payment gateway on a mutual clients new landing page - Brilliant to work with you guys, thanks for your time - Look forward to working on more.

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Wednesday, February 19, 2020

We have worked with Total Web for several years and they have consistently provided excellent service and support.

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Wednesday, February 19, 2020

Total Web solutions were very helpful this morning. The phone was answered straight away with a friendly greeting. The gentleman I spoke to was very helpful. He did not judge me or my non existent knowledge of anything technical and he talked me through everything step by step. A great service.

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Wednesday, February 19, 2020

I wouldn't hesitate to recommend total web solutions to any one .
Fast and efficient service a very fair price .
Thanks for your help .

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Wednesday, February 19, 2020

Excellent Service! Highly Recommend!

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Wednesday, February 19, 2020

I contacted TotalWebSolutions to act as a broker for the purchase of a privately owned domain. From the very first contact they proved to be excellent, all communications with them were answered promptly, and they managed the process from the start to finish, even to the point of ensuring my registration went through correctly.

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Wednesday, February 19, 2020

Just thought I would mention that I have used Total Web Solutions for over 20 years for a variety of web and hosting services. They have always provided impeccable, customer friendly and totally responsive support. I think that's a first class recommendation!

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Wednesday, February 19, 2020

No problem too small and always a rapid response when dealing with queries and day-to-day actions. A great service provider and facilitator of on-line business opportunities.

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Wednesday, February 19, 2020

I've been a client for years. I've always received excellent, efficient, immediate service. I can't fault them.

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Wednesday, February 19, 2020

Great company. Great service. Wouldn't use anybody else.

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Wednesday, February 19, 2020

In all those years we have had very few problems and any that have occured have been dealt with very efficiently. I have no hesitation in recommending Total Web Solutions to anybody seeking a quality web hosting service without the hassles so often associated with this industry.

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Thursday, February 13, 2020

I've waited three months for a response to support queries from this company. Avoid at all costs. They do not respond to support requests.

Overall Rating

Ease of Use

Features

Value for Money

Customer Support

Likely to Recommend

0 of 2 people found this review helpful.
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Thursday, August 16, 2018

Always friendly and helpful,if they don't know they find out ! Very professional

1 of 1 people found this review helpful.
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Thursday, August 16, 2018

I have had Total Web Solutions host my websites since the turn of the century and have never had any issues with their service. On the very rare occasions I have experienced downtime either with a website or with email, it has mostly been caused by a wider telecom network issue beyond their control.

1 of 1 people found this review helpful.
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Thursday, August 16, 2018

Have been using Total Web Solutions since 1999 and have always been delighted with service received. In all those years we have had very few problems and any that have occured have been dealt with very efficiently. I have no hesitation in recommending Total Web Solutions to anybody seeking a quality web hosting service without the hassles so often associated with this industry.

1 of 1 people found this review helpful.
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Friday, July 20, 2018

Phone promptly answered by a very helpful knowledgeable person, took the time to clarify and resolve our requirements / issues, with a friendly and positive attitude. Have great idea of what customer service is about.
Used these folks for a few years and never had any technical problems that were not of our own making, but that were not resolved with a smile.
Recommend very highly

1 of 1 people found this review helpful.
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Friday, June 29, 2018

We are very satisfied with Total Web Solutions customer service. They provided the line improvement when they arranged. In addition, we feel as though we receive a very personal service.

1 of 1 people found this review helpful.
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This page was last updated 19 February 2020 08:47