timetoreply is a UK-based software company that specializes in email analytics and performance optimization tools for customer-facing teams. Founded in 2013 and based in Stockport, England, the company focuses on developing business software to enhance email responsiveness and ensure adherence to service-level agreements (SLAs).The company offers an email analytics platform that tracks response times and team performance metrics in real time. Its inbox optimization tool prioritizes emails based on urgency and SLA deadlines, while SLA management features allow customization of response-time goals and alerts for potential breaches. Additionally, timetoreply provides performance insights to managers, helping them monitor response rates and team performance effectively. With features like real-time prioritization and cross-platform integration, timetoreply enhances email management without disrupting existing workflows. The company emphasizes data security, ensuring that email content is accessed and processed securely.
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