TicketSource

TicketSource

12 Reviews

What is TicketSource?

TicketSource is a free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue.

We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it.

We are not faceless, rather we are good people, both passionate and keen to provide a valued service for the right reasons. If you want, you can talk to us, we’ve been in your shoes.

Unlike other ticking providers, we have no contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, affordable booking fee structure.

There is no cost to you, as the event organiser to use our box office system. No charge for recording your in-house cash, cheque and complimentary bookings.

For paid events, a small booking fee applies to customers paying online by credit or debit card. TicketSource’s online booking fees are among the lowest on the market, lower than all our major competitors.

Ready to start selling tickets? Try it free today!

Serchen Index

71.78
11
Employees
12
Reviews
2,104
Followers
2,939
Likes

TicketSource Key Features

Exclusive Telephone Booking Service

First-Class Customer Support

Honest Ticketing

Low-Fees

Full Access to all System Features

Incredibly Easy to Use

What is TicketSource?


Countries TicketSource Services Available In

We offer international support and accounts in the following currencies:

  • USD$
  • GBP£
  • EUR€

TicketSource Pricing

No contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, honest booking fee structure.


TicketSource Free Trial Information

Our platform is completely FREE to use. Sign up and try it free, under no obligation.


TicketSource Support & Customer Service

What separates TicketSource from the rest is our dedication to providing first-class customer support. It doesn’t matter whether you sell 10 or 10,000 tickets for your event. If you ever get stuck or have questions about the service, our friendly support team is on hand to provide you with guidance via email, live chat or telephone.


TicketSource Product Details

TicketSource is a versatile, easy to use online ticket sales system with all the capabilities of a professional system, enabling event organisers to sell tickets both online and in-house.

Trusted by over 8,000 event organisers for over 50,000 events worldwide in 2018.

Organizers can create an onscreen seating plan for any size, shape or layout of venue from which customers can select specific seats - or use a simple quota for general admission.

TicketSource event booking web screens can be fully branded to match that of the event organizer or venue.

Organizers can choose to offers discount codes, VIP tickets, and more, and can accept payments in GBP, USD and EUR.

TicketSource fees can be absorbed entirely buy ticket buyers, making the platform entirely free for event organizers and venues to use.

The TicketShop app enables event organizers to integrate their TicketSource sales page into their Facebook page.

Should an organizer decide to cancel an event, TicketSource will send out notification emails and initiate refunds to all attendees.

A companion mobile app - TicketSource Express - lets event managers use their iPhone, iPad or iPod to scan and validate customers' tickets (e-tickets, thermal tickets, and mobile tickets).


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TicketSource Reviews

4.9

Excellent!

12 Reviews

Last reviewed on
09 August 2021

What do you think?

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Thursday, July 29, 2021

This was my first experience with Ticketsource and I can honestly say that it performed well beyond my expectations.
The rates, the systems and the reports were all excellent as was the ability to interact with my customers.
However, when my event was rescheduled, the Ticketsource service proved exceptional. Refund requests were dealt with promptly and efficiently which gave a great impression of my operation to customers. Not taking their booking fees was particularly appreciated.

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Monday, July 26, 2021

Used Ticketsource for the first time for a charity event recently. Never used an online ticketing service before and did quite a bit of research. I can honestly say they were fabulous in every way. Of course these systems take a bit of getting used to and being very comprehensive means there is a lot to think about. But the help screens are amazing and take you step by step through everything you need to do. Whats more you can amend certain things after you have gone live, which really helps, so if you get the idea that customers need more info you can add that. Its really easy to help your customers too, you can issue a refund or change tickets, or re-issue them if they are lost. Customers get a standard reminder from Ticketsource a couple of days before the event and you can even send out your own extra info to them as well. ( as long as its not marketing something else!) . Post-event service is also really good and helpful Brilliant I would highly recommend!

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Thursday, July 22, 2021

Impressed by the quick and helpful phone response from your team when I was setting up our account, and by the ease of use and wide range of information available once the account is being used for bookings. Good responses too from our customers.

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Thursday, July 1, 2021

Great service, easy app, customer service line always helpful and easy to navigate the website to make adjustments - my go-to for every show

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Thursday, July 1, 2021

I found TS to be very good. Did pretty much everything I wanted it to do. It's a powerful bit of software so one has to find one's way round it but the help files are good. For one of our activities I wanted to know what the breakdown of ticket options was and that didn't seem to be available to me, which was frustrating, but otherwise all good.
I especially liked the pricing structure which worked well for a charity. If the event is free, there's no booking fee either. The booking costs are paid by the purchaser (there's no option for the charge to be carried by the vendor that I'm aware of) and if an event is cancelled, a full refund is made, including the booking charge.

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Wednesday, February 5, 2020

First time we have used a ticket system of this sort. Delighted with the reduction in admin time. Will use again soon.

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Wednesday, February 5, 2020

The system is easy to set up and easy to use. The support team are very responsive in helping to resolve queries and to explain any areas of concern.

The charges come out at around 7% or 8% but savings can be made with in house sales which don't attract any charges providing you collect the money yourself. A balance of the two makes savings on time and there is added value in terms of control by using the system in terms of reporting and tracking.

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Thursday, January 23, 2020

Great ticket solution, Really easy to get to grips with fast, and works very well. Nice clean ticket solution. We're a children's entertainment business and we are now offering ticketed classes with up to 40 kids.

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Wednesday, January 1, 2020

This has been a very user-friendly experience for a first-timer. Communication is good and service is prompt.

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Wednesday, December 18, 2019

This was the first time our charity used online ticketing for an event. And it was my first time using an online service. Most companies don't offer a lot in terms of customer service. So I was doubtful I could get it set-up and running.
Boy, was I wrong!
The staff at TicketSource, particularly Phill, were incredibly patient and helpful. (First off, they actually have a person you can talk to, and actually wants to help you!) It made the set-up process easy and smooth.
There are so many features with TicketSource. I liked being able to log-in and immediately see how sales were doing. I could contact customers easily and quickly. And having the printed report on the day of the event made check-in fast and efficient. Another plus: the funds went into our charity's account when they said it would. I will definitely use TicketSource again!
Thank you TicketSource!

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