What is SuperSaaS?
Get a free personal assistant to manage your schedule, only better. With SuperSaaS by your side, you dont waste time in to and fro emails. Stay available to your clients 24/7, send automatic SMS/email reminders, create waiting lists, custom forms, accept online payments and credit system, sync google calendar, customize layout to match your brand, integrate in your website, design your own promotions, control access, set pricing rules and more. Available in 30+ languages.
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SuperSaaS Reviews (172)
- ★★★★★160
- ★★★★★11
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SuperSaaS earns nearly universal praise from users, though it requires upfront effort and has some functional limitations.
Users consistently highlight the software's flexibility and customization, which lets it adapt to diverse business models—from yoga studios to karaoke venues to university appointment systems. The affordability (free for light use, low cost to upgrade) and responsive customer support stand out as major strengths. Many report that the system saves significant time by letting clients self-serve, cutting administrative overhead and reducing phone calls and emails. The ease of use for end clients is repeatedly mentioned as a key benefit, though some note setup can be tedious for administrators.
The main criticisms cluster around three areas. Interface age is the most common complaint—users want a more modern design and clearer navigation, though most say functionality trumps aesthetics. Limited reporting features are mentioned several times; users wish they could easily export schedules, attendance lists, or payment summaries. A handful of users note missing specific features: batch upload of schedules, the ability to book multiple rooms in one transaction, calendar form data persistence, and payment options beyond PayPal.
No phone support is available (email only), which some see as a drawback, though responses are praised as quick and thorough. A few users mention occasional downtime and note that the system's power comes with a learning curve—it rewards moderately tech-savvy users more than those seeking a plug-and-play solution.
★★★★★
Thursday, February 7, 2019
“"This system works well for us for the past few…”
"This system works well for us for the past few years! " What do you like best? Easy to use with reasonable fee or no fee (for less than 50 meetings) What do you dislike? The user interface has not been upgraded for years and it's not that user friendly when come to setting up new resources and categorisation. What business problems are you solving with the product? What benefits have you realized? We use it to record and monitor staffs' activities like clients appointments.
★★★★★
Thursday, February 7, 2019
“"Super user friendly scheduling!" What do you like best? We…”
"Super user friendly scheduling!" What do you like best? We lead our customers to the calendar via our website and they register and schedule without help from us! What do you dislike? The back end interphase is kinda old school looking. What business problems are you solving with the product? What benefits have you realized? Clients can check our schedule and see their own appointment without calling us.
★★★★★
Thursday, February 7, 2019
“What do you like best? I love the fact that…”
What do you like best? I love the fact that using this application has freed up countless man hours we used to spend fielding phone calls and emails from contractors wanting details. What do you dislike? I wasn't super excited that there wasn't a phone number or person to speak to for technical support but the email responses are timely and thorough. Recommendations to others considering the product This product made I big difference for our training department. by freeing up a tremendous amount of man hours. What business problems are you solving with the product? What benefits have you realized? By having our site visitors have access to the page and see all of the answers to their questions as well as the ability to see the calendar and schedule training at their convenience has been extremely helpful.
★★★★★
Thursday, February 7, 2019
“"So straightforward, it's amazing it's so feature packed!" What do…”
"So straightforward, it's amazing it's so feature packed!" What do you like best? I love the face that the SuperSaas service and website is so simplistic. It gets rid of all the unnecessary bells and whistles and just gives you exactly what you need in a robust scheduling system. What do you dislike? Nothing much actually. . The customisability of it might overwhelming but there support staff is always there to help! What business problems are you solving with the product? What benefits have you realized? SuperSaas makes scheduling really easy. From client registration to class scheduling to payments and emailing... It's all there
★★★★★
Thursday, February 7, 2019
“"Would recommend" What do you like best? The ability to…”
"Would recommend" What do you like best? The ability to create different schedules. The interface is welcoming and easy to understand. What do you dislike? I would have to say that it could use a more modern look. And be more personalized. What business problems are you solving with the product? What benefits have you realized? The ability to have appointment reminders sent out automatically, I am able to have my staff available, instead of them having to spend time calling customers.
★★★★★
Thursday, February 7, 2019
“"Great software with a nice user experience " What do…”
"Great software with a nice user experience " What do you like best? I like the fact that the software is so easy to use yet functional and useful. What do you dislike? There is not much to dislike about this product. What business problems are you solving with the product? What benefits have you realized? It is much easier to schedule appointments and keep them with the reminder features.
★★★★★
Thursday, February 7, 2019
“"Appointment Time" What do you like best? I like the…”
"Appointment Time" What do you like best? I like the easy set up way of making my account. What do you dislike? I really didn't dislike anything. I loved everything about this software. Everyone should give it a try. What business problems are you solving with the product? What benefits have you realized? There won't be to slot of patients in the office trying to get appointments. There would be time saved.
★★★★★
Thursday, February 7, 2019
“"My SuperSaaS Experience" What do you like best? I appreciate…”
"My SuperSaaS Experience" What do you like best? I appreciate the variety of options offered through this program. I can complete multiple tasks with relative ease. I initiated the free trial beforehand and found it entirely compatible with all my daily requirements. I use it mainly for appointments and real time scheduling. What do you dislike? The setup was somewhat time consuming, and could possibly be more efficient. Having a larger view of appointments, on a total scale, rather than a partial view would be immensely beneficial. What business problems are you solving with the product? What benefits have you realized? The organizational tools available for the appointment scheduling feature helps greatly in keeping track of all records. The appointment reminders have also saved previous encounters of missed appt. - which ultimately saves costs. The support staff is also prompt and helpful.
★★★★★
Thursday, February 7, 2019
“"My SuperSaaS Experience" What do you like best? I appreciate…”
"My SuperSaaS Experience" What do you like best? I appreciate the variety of options offered through this program. I can complete multiple tasks with relative ease. I initiated the free trial beforehand and found it entirely compatible with all my daily requirements. I use it mainly for appointments and real time scheduling. What do you dislike? The setup was somewhat time consuming, and could possibly be more efficient. Having a larger view of appointments, on a total scale, rather than a partial view would be immensely beneficial. What business problems are you solving with the product? What benefits have you realized? The organizational tools available for the appointment scheduling feature helps greatly in keeping track of all records. The appointment reminders have also saved previous encounters of missed appt. - which ultimately saves costs. The support staff is also prompt and helpful.
★★★★★
Thursday, February 7, 2019
“What do you like best? Supersaas was easy to set…”
What do you like best? Supersaas was easy to set up and helps us manage multiple schedules easily! It's user friendly and links directly to PayPal for payment! What do you dislike? Waiting for a few more options to be added, to make our process even easier for our clients What business problems are you solving with the product? What benefits have you realized? Supersaas has saved us so much time in scheduling our client bookings!!
