What is SuperSaaS?
Get a free personal assistant to manage your schedule, only better. With SuperSaaS by your side, you dont waste time in to and fro emails. Stay available to your clients 24/7, send automatic SMS/email reminders, create waiting lists, custom forms, accept online payments and credit system, sync google calendar, customize layout to match your brand, integrate in your website, design your own promotions, control access, set pricing rules and more. Available in 30+ languages.
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SuperSaaS Reviews (172)
- ★★★★★160
- ★★★★★11
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SuperSaaS earns nearly universal praise from users, though it requires upfront effort and has some functional limitations.
Users consistently highlight the software's flexibility and customization, which lets it adapt to diverse business models—from yoga studios to karaoke venues to university appointment systems. The affordability (free for light use, low cost to upgrade) and responsive customer support stand out as major strengths. Many report that the system saves significant time by letting clients self-serve, cutting administrative overhead and reducing phone calls and emails. The ease of use for end clients is repeatedly mentioned as a key benefit, though some note setup can be tedious for administrators.
The main criticisms cluster around three areas. Interface age is the most common complaint—users want a more modern design and clearer navigation, though most say functionality trumps aesthetics. Limited reporting features are mentioned several times; users wish they could easily export schedules, attendance lists, or payment summaries. A handful of users note missing specific features: batch upload of schedules, the ability to book multiple rooms in one transaction, calendar form data persistence, and payment options beyond PayPal.
No phone support is available (email only), which some see as a drawback, though responses are praised as quick and thorough. A few users mention occasional downtime and note that the system's power comes with a learning curve—it rewards moderately tech-savvy users more than those seeking a plug-and-play solution.
★★★★★
Wednesday, April 3, 2019
“What do you like best? It's easy to use yet…”
What do you like best? It's easy to use yet completely customizable. My neatly arranged calendar provides a quick overview for my customers. Scheduling appointments is very intuitive. Furthermore, I can process mandatory data automatically and generate a booking in a webinar + an informational E-Mail. You need an automated confirmation-e-Mail? Look no further. But you also want the colors of your website and a Logo to match your own website? No problem. What do you dislike? The standard calendar-design is customizable - but it is also the only design available. If you'd like a completely different layout, you're out of luck. This is no problem for me - I think the design is pretty much perfect. But if it had very specific wishes the adaptability ends there. Still - the adaptable colors are just neat.
★★★★★
Wednesday, April 3, 2019
“What do you like best? There are a lot of…”
What do you like best? There are a lot of options as to how to set up the system for our use. The system is very flexible, so we can adapt it to our needs. Even when the system can't satisfy more sophisticated needs, the webhooks and API provide a way of doing this. I always get quick email responses from customer support. The system is extremely reliable. I think there has only been once in the last 7 years when it was not available for half an hour. Response times are fast. IT looks good. What do you dislike? The features we would like that are not supplied: more sophisticated rules for access control of updates, a waiting list facility, hiding the calendar but having a button you could press to get the calendar to pop up. Recommendations to others considering the product Great system at a reasonable price. I have recommended it to several other car clubs, who have all been happy with it.
★★★★★
Wednesday, April 3, 2019
“"Great program" What do you like best? The program is…”
"Great program" What do you like best? The program is very flexible. We use supersass for an. Online calendar for a mediator. We were able to show an online calendar and yet collect confidential information from registered users. That is not visible to the public. What do you dislike? The set up is a bit tedious but thourough. What business problems are you solving with the product? What benefits have you realized? Online calendaring. We wanted for people to see what times are available but not schedule without our approval. Also, the public can see available times without seeing the details of the existing mediations.
★★★★★
Wednesday, April 3, 2019
“"Great Service!" What do you like best? I love everything…”
"Great Service!" What do you like best? I love everything about the product. It’s easy and user friendly. Out of the many years I have had them, I have only contacted CS once and the response was quick and accurate. I’m so impressed! What do you dislike? Nothing about the service do I dislike. What business problems are you solving with the product? What benefits have you realized? Appointment scheduling in this way has saved me a tremendous amount of time and Makes it easy for someone to book at their convenience. They can see what is available without guessiwork.
★★★★★
Wednesday, April 3, 2019
“"Absolutely love it" What do you like best? Easy to…”
"Absolutely love it" What do you like best? Easy to set up for any type of business . Have been using for 5 years for beauty salon business. Customer servise is very good, respond instantly to any question . What do you dislike? It is perfect calendar. and easy to use What business problems are you solving with the product? What benefits have you realized? My clients prefer to book appointments online rather than over the phone .
★★★★★
Wednesday, April 3, 2019
“What do you like best? The website has a lot…”
What do you like best? The website has a lot of functions that are perfect for scheduling. It can be a little complicated but it can do so many things! But my favorite thing by far is the customer service. They are very quick to respond and extremely helpful. And that sets it apart from other sites. To be fair - none of my What do you dislike? I think SuperSaas could stand for a cosmetic update. I would want it to look a little better if we had potential clients looking at it but we just have our scheduling center using it now so it doesn't matter - it works the same! However, cosmetic updates could make it easier to find some functions - like the search function isn't apparently obvious. The only other thing I wish is that for the phone number box - I could make it be 10 digits. I may be able to do this though and I just haven't figured it out - actually going to ask customer service now!
★★★★★
Wednesday, April 3, 2019
“What do you like best? SuperSaaS is extremely flexible. The…”
What do you like best? SuperSaaS is extremely flexible. The designers have truly considered almost every possible combination of scenarios that you might want in your calendar set-up, and designed it so that they are all possible. They have provided detailed guidance on using every aspect of it. When I have a question, they are incredibly responsive. The free version is fully functional, and the pricing for upgrading (which allows auto-sync with my personal calendar) is well within what I'm able and willing to pay as a freelancer. No other service comes close in terms of affordability and power. Recommendations to others considering the product SuperSaaS is not pre-fab. If you want a cookie-cutter solution that is ready to go immediately, you'll get frustrated with the amount of set-up SuperSaaS requires. If you've found cookie-cutters fall short of your particular needs, you'll be delighted at the customization capabilities of SuperSaaS.
★★★★★
Wednesday, April 3, 2019
“What do you like best? We use SuperSaaS to schedule…”
What do you like best? We use SuperSaaS to schedule and keep track of billing for our clients in our shared-use commercial kitchen. I was able to customize the program to do exactly what we needed to do. Compared to other scheduling programs, it fit our needs the best. Also, the price is fantastic. I really like the reminder messages that you can send to clients to remind them of their scheduled appointments. I also like being able to control how far in advance they can book and how much notice we need to cancel their appointment. I have great and prompt response from support whenever I have needed it. What do you dislike? There is really not anything that I dislike about the program. Very pleased. Recommendations to others considering the product Great price and very customizable. Works great on desktop and on mobile. All of our clients, even those who are not very computer savvy, have had issues using it and I have gotten great feedback.
★★★★★
Wednesday, April 3, 2019
“What do you like best? The best part of the…”
What do you like best? The best part of the SuperSaas scheduling tool is the ability to customize many different test stations that need to be scheduled. What do you dislike? The worst part of the SuperSaas scheduling tool is the limit to the number of bookings that can be made. Recommendations to others considering the product I recommend you use this product if you have a scheduling need. What business problems are you solving with the product? What benefits have you realized? Our business has many different test stations that need to be scheduled. SuperSaaS allows us to efficiently schedule these test stations and improve productivity.
★★★★★
Wednesday, April 3, 2019
“What do you like best? carries the same feature like…”
What do you like best? carries the same feature like doodle but yet quite detail in setting up. What do you dislike? if Supersaas allow to have batch upload of scheduling the timing in the system will be easy for us. eg. I do not need to click the date and time one by one when setting up my schedule. What business problems are you solving with the product? What benefits have you realized? It cut down my email size as I do not have to receive & reply emails from students on the interview schedule. Simply let them go in and select the available slot for interview.
