What is OnPage?
OnPage automates incident notifications to mitigate human errors and enables rapid resolution of critical IT, healthcare or IoT incidents. Built around the incident resolution lifecycle, the platform enables organizations to get the most out of their digital investments, ensuring that sensors and monitoring systems have a reliable means to escalate abnormality alerts to the right person immediately. OnPage’s Alert-until-Read, escalation policies, redundancies, and scheduling algorithms ensure that a critical message is never missed. Infinitely more reliable and secure than emails, text messages and phone calls combined, OnPage reduces incident resolution time thereby improving productivity and advancing the digital operations of your business. From minimizing IT infrastructure downtime, to shortening response times of healthcare providers in life and death situations, Organizations that are heavily investing in digitization across their business and relying on OnPage for all their secure, HIPAA compliant, critical messaging needs. Learn more: www.onpage.com
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OnPage Reviews (44)
- ★★★★★36
- ★★★★★8
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
OnPage delivers reliable alert delivery that users consistently trust for critical 24/7 notifications. The app excels at getting through when it matters—it bypasses do-not-disturb settings on both iPhone and Android, persists until acknowledged, and integrates well with monitoring systems and ticketing platforms like ConnectWise and AutoTask. Users across healthcare, IT, and emergency services praise the speed of notifications and the ability to replace outdated pager hardware, plus they appreciate responsive customer support.
The main friction points cluster around notification sounds and interface design. Multiple users find the default alert tones too loud or jarring, with limited customization options. Some note that the app can be a battery drain on iPhones, and the web dashboard feels clunky to navigate. A few users mention occasional app hangs or slowness requiring logout/login cycles, though these seem infrequent. Scheduling features work well overall, though a couple of users want better integration with calendars like Outlook and easier schedule copying. One user noted pricing felt high for their needs.
Despite these minor complaints, the overwhelmingly positive reviews emphasize that OnPage solves the core problem: ensuring time-critical messages never get missed or lost in inbox clutter the way text and email do.
★★★★★
Friday, June 25, 2021
“I really like how the OnPage app works. It allows…”
I really like how the OnPage app works. It allows us to receive our alerts in a timely fashion so that we can provide our customers with the best support possible. We are solving slow notifications via normal traditional text/email based workflows.
★★★★★
Friday, June 25, 2021
“"The program has been functioning great for our business needs."…”
"The program has been functioning great for our business needs." What do you like best? The efficiency of when calls come in to when I am notified. Recommendations to others considering the product: It is a simple solution that can be implemented across your entire staff and easily programable Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Effectively being able to reach out to customers in a timely manner
★★★★★
Friday, June 25, 2021
“What do you like best? It is simple and straight…”
What do you like best? It is simple and straight forward , no complex features. The ability to overwrite DND settings in both Apple and Android Review collected by and hosted on G2.com. What do you dislike? Need to contact support if you delete ID and later want to reuse it. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? No need to carry an extra device for pager, reduction in complaints from users that they didn't receive the page as it can be tracked.
★★★★★
Friday, June 25, 2021
“"HIPPA Secure Paging service - good value" What do you…”
"HIPPA Secure Paging service - good value" What do you like best? Works well, customizable. Can also send a backup email if needed Review collected by and hosted on G2.com. Recommendations to others considering the product: HIPPA Compliant service Good value Can communicate securely between providers What problems are you solving with the product? What benefits have you realized? I no longer have to carry a pager- stopped my pager service last year and barely remember what it was like using a traditional pager.
★★★★★
Friday, June 25, 2021
“"Fantastic paging for tech workers" What do you like best?…”
"Fantastic paging for tech workers" What do you like best? Instead of carrying a physical pager, I continue to use my existing phone. I'm also able to page directly to colleagues rather than hoping they will pick up a text. Review collected by and hosted on G2.com. What do you dislike? The volume is extremely loud and there is no way to block it after first notification. If you miss the page, it will keep screaming Review collected by and hosted on G2.com. Recommendations to others considering the product: Your whole team has to buy in. It's all or nothing. But to be fair, for IT paging your whole team WILL need to buy in. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Staff spread across a large campus where voice calls are often difficult.
★★★★★
Friday, June 25, 2021
★★★★★
Friday, June 25, 2021
“I am part of a 3-person 24x5 team. When weekends…”
I am part of a 3-person 24x5 team. When weekends come, we need to be able to be paged for critical issues and then manage response teams. Also, during normal working hours when we are in meetings or otherwise involved with something that takes our eyes off our monitoring systems, the pager lets us know when critical issues arise and we can quickly address them. Since we are tied to Service Level Agreements (SLAs) on response time, we need the pager app to be timely in message delivery. OnPage is always timely and secure.
★★★★★
Friday, June 25, 2021
“"Excellent Healthcare Communication Platform" OnPage provides a secure and easy…”
"Excellent Healthcare Communication Platform" OnPage provides a secure and easy to use HIPPA and HITECH compliant platform for messaging clinical staff about sensitive PHC. It's simple enough for the non tech-native users in the group are able to access this with ease. it's also easy to scale up and add new users to the product right at onboarding. During the onboarding process, it's easy for the operations staff to train the new providers on how this solution works Recommendations to others considering the product: This should be a strong contender for secure messaging Review collected by and hosted on G2.com.
★★★★★
Friday, June 25, 2021
“What do you like best? OnPage provides reliable alerting, along…”
What do you like best? OnPage provides reliable alerting, along with workflow and audit capabilities, so that we can be sure that alerts are handled, who handled them, and how long the response took. Recommendations to others considering the product: Solid product with solid alerting capabilities. Maintenance windows are clearly communicated in advance. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? OnPage allows us to provide mission critical alerting after normal business hours. The alerts can also be tracked and acknowledged. Workflows are able to be established to be sure alerts are handled appropriately and timely as well.
★★★★★
Friday, June 25, 2021
“What do you like best? It provides seem less redundancy…”
What do you like best? It provides seem less redundancy and no more pager being carried which gets lost or damaged. Recommendations to others considering the product: It is a great reliable service. They are upfront with any issues and are very quick to resolve them. In the past few years we have never missed a page due to the service they provide. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? No more missed emergency dispatches due to the automatic rollover to the next technician in the rotation. The scheduling assistant makes creating the rotation a breeze.
