What is OnPage?
OnPage automates incident notifications to mitigate human errors and enables rapid resolution of critical IT, healthcare or IoT incidents. Built around the incident resolution lifecycle, the platform enables organizations to get the most out of their digital investments, ensuring that sensors and monitoring systems have a reliable means to escalate abnormality alerts to the right person immediately. OnPage’s Alert-until-Read, escalation policies, redundancies, and scheduling algorithms ensure that a critical message is never missed. Infinitely more reliable and secure than emails, text messages and phone calls combined, OnPage reduces incident resolution time thereby improving productivity and advancing the digital operations of your business. From minimizing IT infrastructure downtime, to shortening response times of healthcare providers in life and death situations, Organizations that are heavily investing in digitization across their business and relying on OnPage for all their secure, HIPAA compliant, critical messaging needs. Learn more: www.onpage.com
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OnPage Reviews (44)
- ★★★★★36
- ★★★★★8
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
OnPage delivers reliable alert delivery that users consistently trust for critical 24/7 notifications. The app excels at getting through when it matters—it bypasses do-not-disturb settings on both iPhone and Android, persists until acknowledged, and integrates well with monitoring systems and ticketing platforms like ConnectWise and AutoTask. Users across healthcare, IT, and emergency services praise the speed of notifications and the ability to replace outdated pager hardware, plus they appreciate responsive customer support.
The main friction points cluster around notification sounds and interface design. Multiple users find the default alert tones too loud or jarring, with limited customization options. Some note that the app can be a battery drain on iPhones, and the web dashboard feels clunky to navigate. A few users mention occasional app hangs or slowness requiring logout/login cycles, though these seem infrequent. Scheduling features work well overall, though a couple of users want better integration with calendars like Outlook and easier schedule copying. One user noted pricing felt high for their needs.
Despite these minor complaints, the overwhelmingly positive reviews emphasize that OnPage solves the core problem: ensuring time-critical messages never get missed or lost in inbox clutter the way text and email do.
★★★★★
Thursday, August 27, 2020
“"OnPage makes managing On Call coverage a snap" What do…”
"OnPage makes managing On Call coverage a snap" What do you like best? The most crucial feature of OnPage is its ability to always ensure the message gets through. Review collected by and hosted on G2.com. What do you dislike? OnPage makes the unpleasant task of On Call coverage less of a burden for everyone involved. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? OnPage has solved the endless "Who's on call?" "When am I On Call?" and "Who traded weeks with who?" questions.
★★★★★
Tuesday, August 18, 2020
“"Great Communication Tool for Team" What do you like best?…”
"Great Communication Tool for Team" What do you like best? You can be contacted by calling a number or emailing. Review collected by and hosted on G2.com. What do you dislike? The sound when it goes up can not be adjusted to a lower setting, Seems to only have high and medium. Review collected by and hosted on G2.com. Recommendations to others considering the product: Service has been excellent. When there is an upgrade or issue with the system you are notified immediately. Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? Everyone is notified of a potential patient. No calls are being missed.
★★★★★
Friday, August 14, 2020
“"Reliable and very useful" What do you like best? Being…”
"Reliable and very useful" What do you like best? Being Immediately informed of critical issues 24/7. Review collected by and hosted on G2.com. What do you dislike? No complaints so far, support has been great with any issues I’ve had so far. Review collected by and hosted on G2.com. Recommendations to others considering the product: If you Are looking for off-hours immediate alerting then I would recommend OnPage Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? We have solved after hours business critical issues for our 24/7 clients.
★★★★★
Tuesday, July 28, 2020
“"Fits the bill for our alerting needs now and in…”
"Fits the bill for our alerting needs now and in the future" What do you like best? Flexible alert options with escalation to ensure alerts are delivered and read Review collected by and hosted on G2.com. What do you dislike? Web interface is a not very user friendly Review collected by and hosted on G2.com. What problems are you solving with the product? What benefits have you realized? The initial need was to ensure tickets created after hours generate alerts for the on call personnel. The notifications are not tied to the smartphones other notification settings. This has decreased the number of after hours tickets that are not acknowledged.
