What is NameHero.com?
Name Hero is a full service domain management platform offering Cheap Name Registration, Managed Cloud Hosting, and Website Security. Enjoy the flexibility of your website, mobile application, and email on our open cloud by deploying and scaling the services that meet your exact needs without overpaying.
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NameHero.com Reviews (1)
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
NameHero left this customer with unresolved billing and hosting problems over an extended period. The reviewer faced repeated card declines that triggered service suspension, then encountered what they describe as a lack of responsiveness—tickets reportedly went unanswered or deleted, and a promised PayPal invoice never materialized. NameHero refused to restore service until payment cleared, leaving the customer in a bind.
Beyond billing, the user also reported multiple technical issues: email accounts failing to connect and slow server performance. These complaints spanned several support tickets but, according to the review, nothing was fixed. The reviewer's overall assessment is that NameHero failed to provide adequate support or investigation on either front, and they recommend looking elsewhere for hosting.
This is a single review and represents one customer's experience, but it documents a pattern of unresolved disputes across both payment and service quality.
★★★★★
Monday, January 6, 2020
“I have been battling for 5-10 days now with them…”
I have been battling for 5-10 days now with them to sort this our their billing system declines my cards one after another service is suspended and no support has been received from their side no investigation whatsoever they have promised to make a PayPal invoice for me to pay through PayPal however that has not been done and they wont unsuspend the service until I can get it paid makes no sense I have sent screen shots of the error and my tickets just get deleted I dont get any support or feedback from NameHero further then this I have logged over 5 tickets regarding the server giving multiple errors from some email accounts not connecting to slow server speeds slow websites but nothing has been resolved from their side I highly reccommend using a professional host instead of Namehero!!!
