What is Meet Hugo?
Meet Hugo - Your opportunity finding, business growth machine. Sit back as Hugo finds you the best prospects and opportunities and delivers them straight to your inbox. Take the legwork out of growing your business.
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Meet Hugo Reviews (104)
- ★★★★★75
- ★★★★★8
- ★★★★★0
- ★★★★★1
- ★★★★★20
Review Summary
Generated using AI from real user reviews
Meet Hugo delivers genuine value for users willing to invest time refining their needs, but experiences are sharply divided by expectations and engagement level.
The strongest praise centers on responsive customer service and collaborative lead refinement. Users consistently highlight that working with account managers to iterate on search criteria yields better results over time—the platform apparently improves as it learns what you're actually looking for. Satisfied customers report landing sales within weeks or months, and many appreciate that leads come pre-vetted by humans rather than raw data dumps. The Sales Academy training resource also draws specific praise. Pricing is frequently called good value relative to alternatives like Crunchbase or paid ads.
The serious complaints cluster around lead quality mismatches and billing practices. Unhappy users describe receiving irrelevant or heavily scraped data, and several report being charged after cancellation requests or without explicit consent, citing fine-print terms and conditions they dispute. A handful call the service a scam outright. There's also friction around refunds—the company reportedly resists pro-rating unused time.
The divide appears partly self-inflicted: reviewers who engaged actively with feedback loops and stayed patient through an onboarding period (often 4–6 weeks) tend to succeed; those expecting immediate results or passive lead delivery get frustrated. New users should expect to invest time collaborating with their account manager before seeing quality returns.
★★★★★
Friday, June 18, 2021
“Meet Hugo has added a full-time business development manager to…”
Meet Hugo has added a full-time business development manager to our team! As a designated "Small Business" each one of our team members has to wear multiple hats but finding opportunities to help new customers is something we struggled with. We researched many network marketing platforms and lead generation companies but cold calling from an old spreadsheet was not a good use of our time. Joining Meet Hugo has added a full-time business development manager to our team. Each week Meet Hugo identifies many targeted business opportunities for our company. Having Meet Hugo on our team has allowed us to focus on providing a great introduction, a rapid response, and excellent service to each new Meet Hugo client.
★★★★★
Friday, June 11, 2021
“The agency I'm at has had a good experience with…”
The agency I'm at has had a good experience with MeetHugo. Team are great - I think the one thing to note is that as well as 'leads', you're also advised on businesses who've had investment and where there are new appointments, so allowing you to build up longterm connections as well. And for that, it's v cool as well.
★★★★★
Thursday, June 10, 2021
“Excellent Customer Service. I've had a great experience on the…”
Excellent Customer Service. I've had a great experience on the Meet Hugo platform. As of yet I haven't been able to convert any of the leads - but - I have had the opportunity to pitch on plenty, all of which have been much higher quality than the likes of Bark.com, PeoplePerHour.com, Fiverr etc. I would recommend the platform as the staff have always been super helpful, friendly and always seem really willing to help and assist where possible. 9/10 leads I've received have been super relevant and high quality. I can't recommend Meet Hugo and their team enough for the service I've received.
★★★★★
Wednesday, May 26, 2021
“A great experience for us! Meet Hugo has been a…”
A great experience for us! Meet Hugo has been a great help to our business and Chloe is always willing to go above and beyond to help us out, she is the best! We are really happy with Chloe and Meet Hugo. The resources and opportunities that Meet Hugo has provided us has really helped us find some great contacts and opened doors for us that we normally wouldn't have had access to! They will also provide a representative to help answer any questions you might have as well as offer guidance and that has been very helpful for us.
★★★★★
Friday, May 21, 2021
“Great for finding new opportunities Just started using Meet Hugo…”
Great for finding new opportunities Just started using Meet Hugo and finding it incredibly helpful in sourcing new opportunities. Friendly team who offer great advice.
★★★★★
Friday, May 21, 2021
“Meet Hugo customer service Great Customer Service delivered by staff…”
Meet Hugo customer service Great Customer Service delivered by staff who really care. This is not just a faceless portal. The team are accessible and will help maximise the value from the service. There is a human resource sitting behind the portal who will reach out regularly to review and improve the outcome.
★★★★★
Friday, May 14, 2021
“Great customer service - diligent to help you succeed and…”
Great customer service - diligent to help you succeed and will not give up until you do.
★★★★★
Friday, May 14, 2021
“I've more than paid for the subscription with my first…”
I've more than paid for the subscription with my first sale. My experience so far has been pretty good. The "buying signal" leads are typically where companies have had funding/grants/cash injection and therefore may have money to spend. They have been in the geography and sectors I requested, but you will need to qualify these and then nurture them. But six weeks in and I have had my first win. This was an "intel" lead, a proper opportunity. There was budget, there was a need and there was a compelling event. That took roughly 2 weeks from lead to sale. Thank you very much. Keep them coming and I'll change this review to 5 stars!
★★★★★
Friday, May 14, 2021
“To my surprise the Sales Academy is excellent. For a…”
To my surprise the Sales Academy is excellent. For a seasoned sales team, using it as a refresher or introducing new team members for ongoing training to achieve results. We definitely found that the Sales Academy is a bonus to the sign-up with Meet Hugo. Meet Hugo do what they say in their sales pitch, and customer service is excellent. We are receiving more opportunities as we complete and comment to keep the Meet Hugo informed to receive more appropriate enquiries.
★★★★★
Wednesday, May 5, 2021
“Great leads Great leads, wonderful customer service and a pleasure…”
Great leads Great leads, wonderful customer service and a pleasure to work with Meet Hugo!
