What is Meet Hugo?
Meet Hugo - Your opportunity finding, business growth machine. Sit back as Hugo finds you the best prospects and opportunities and delivers them straight to your inbox. Take the legwork out of growing your business.
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Meet Hugo Reviews (104)
- ★★★★★75
- ★★★★★8
- ★★★★★0
- ★★★★★1
- ★★★★★20
Review Summary
Generated using AI from real user reviews
Meet Hugo delivers genuine value for users willing to invest time refining their needs, but experiences are sharply divided by expectations and engagement level.
The strongest praise centers on responsive customer service and collaborative lead refinement. Users consistently highlight that working with account managers to iterate on search criteria yields better results over time—the platform apparently improves as it learns what you're actually looking for. Satisfied customers report landing sales within weeks or months, and many appreciate that leads come pre-vetted by humans rather than raw data dumps. The Sales Academy training resource also draws specific praise. Pricing is frequently called good value relative to alternatives like Crunchbase or paid ads.
The serious complaints cluster around lead quality mismatches and billing practices. Unhappy users describe receiving irrelevant or heavily scraped data, and several report being charged after cancellation requests or without explicit consent, citing fine-print terms and conditions they dispute. A handful call the service a scam outright. There's also friction around refunds—the company reportedly resists pro-rating unused time.
The divide appears partly self-inflicted: reviewers who engaged actively with feedback loops and stayed patient through an onboarding period (often 4–6 weeks) tend to succeed; those expecting immediate results or passive lead delivery get frustrated. New users should expect to invest time collaborating with their account manager before seeing quality returns.
★★★★★
Wednesday, July 21, 2021
“Such an incredible value service offering! Trying my hardest to…”
Such an incredible value service offering! Trying my hardest to keep it a secret but it's fantastic for agencies.
★★★★★
Tuesday, July 20, 2021
“Great leads that converted into sales. Have only been with…”
Great leads that converted into sales. Have only been with them for a few months, but in that time have provided a good number of leads, some of those have converted to sales. Always looking to tweak the offer and service they provide to make sure the right message is going out to your prospective clients. Very regular feedback, great customer service. Will definitely consider renewing the service.
★★★★★
Monday, July 19, 2021
“The team as Meet Hugo completely misinformed us about the…”
The team as Meet Hugo completely misinformed us about the quality of the leads when they onboarded us onto their services. They assured us that their service they would provide us people that were specifically interested in our service. This is a total and utter lie, and you are much better off signing up for something like crunch base pro which has 1,000x the data in a more user-friendly way at 20% of the cost of Meet Hugo..
★★★★★
Monday, July 19, 2021
“I have been extremely disappointed in my experience with Meet…”
I have been extremely disappointed in my experience with Meet Hugo. They market themselves as a highly customized service, but what they actually offer is a few RFPs that are available to the public, and in general not relevant to my business in any way. They claim to assign you an account manager who will work with you to get the best out of the service, but I never heard from mine until I asked to cancel the service-- she then claimed she had been in touch with me and trying to support me (she had not) and refused to help me cancel. She told me I had to stick with them even though the service is not working for me-- this was also after they extended my contract without confirming with me, and claimed that I had authorized them to do so. I asked to speak to someone else at the company, but the account manager refused to offer me anyone else I could talk with about my experience. Meet Hugo is a waste of money and time-- they are preying on small businesses with false promises.
★★★★★
Monday, July 19, 2021
“Meet Hugo has been a great test and addition to…”
Meet Hugo has been a great test and addition to our new business and sales strategy. We've had a great experience working with the Meet Hugo team. They are responsive, passionate, and a friendly group to work with. They always appreciate having new information from our agency as to what is working/what could be better. In their easy to use platform, we've found leads, opportunities, and have been alerted of CMO changes that we would have otherwise missed. As a small agency, having someone to do some of the corralling for us is a huge help. Our team can focus less on scouring the sites, LinkedIn, etc. for all of the news and potential opportunities, and focus more on the pitch and the creative ideas themselves. We leverage MeetHugo as one part of our new business strategy/mix and the territories are oftentimes within and just outside of our typical geographical radius. Meet Hugo has been able to provide us with their Sales Academy resources to help us with procurement-led RFPs.
★★★★★
Friday, July 16, 2021
“Happy with the leads generated by MeetHugo. We are happy…”
Happy with the leads generated by MeetHugo. We are happy with the leads and buying signals generated by Meet Hugo and we are happy to recommend their services to companies that are willing to open up a new sales channel.
★★★★★
Thursday, July 15, 2021
“Meet Hugo Adds Value to Our Team. Meet Hugo has…”
Meet Hugo Adds Value to Our Team. Meet Hugo has provided many helpful connections for our company. We love working with them. We have won a lead and hope to keep on that path as we move forward. Their team is always in communication and really wants us to be successful. It's nice to have them be part of our team.
★★★★★
Wednesday, July 14, 2021
“Meet Hugo feels like an extension of our sales team…”
Meet Hugo feels like an extension of our sales team as we are a small company and have to be very careful where we target our efforts. I love that they track down relevant leads, and the customer service has been top-notch. I know I can call them anytime for tweaks and adjustments to our profile—or even sales advice.
★★★★★
Sunday, July 11, 2021
“While the staff at Meet Hugo has always been polite…”
While the staff at Meet Hugo has always been polite and responsive, we have received no value from this service. As opposed to inbound leads we have received scraped data that is often incomplete. Additionally, the majority of the opportunities loaded require RFPs to be created and submitted to be considered as a potential vendor and that did not match our business model at all. When I cancelled they tried to convince me to stay without offering any discounts and refused to provide a pro-rated refund for the prepayment amount that was not used. Unless you have a large in house sales team with no better source of scraped opportunity data I would not consider paying for this service.
★★★★★
Thursday, July 8, 2021
“Quality of leads is awful. Lots of promises but nothing.…”
Quality of leads is awful. Lots of promises but nothing. They take money up front and have a no refunds policy. So I feel robbed.
