What is Less Paper Co.?
Less Paper Co. creates custom-built field service management, work order management and scheduling systems to help field service businesses become more efficient in the office and the field. Because we custom build every system to each specific clients needs we can offer all of the features that you want and need in a work order system - including custom features that our competitors can't. #### Benefits **Increase efficiency both in the office and in the field.** _Our work order management systems are built to increase efficiency for your entire team by automating many of your daily processes._ - Create, schedule & dispatch work orders with ease. - Fill out digital work orders in the field and collect payments on site. - Keep track of work orders across statuses from start to finish. - Know when parts are ordered and when they arrive. - Reporting & notification tools to keep you in the loop. **Get job information anytime, anywhere and from any device.** _With access to your work order management system from any device your office and field staff will always be up to date on open jobs._ - View customer location information including map & Google Street View. - One-tap calling, texting & navigation. - View work order information and history for that work order and the customer while on site. - Easy access to parts availability & pricing with inventory management integration. **Increase productivity with office & management features.** _Use our work order management systems to increase productivity with office & management tools at your disposal._ - Integrated voicemail systems with automatic dispatching of emergency calls. - Notifications as techs check in & out of jobs. - Instant access to work orders as they're filled out and completed. - Set up appointment reminders via email & text to customers. - SMS with customers for scheduling and notifications.
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Less Paper Co. Reviews (12)
- ★★★★★11
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Less Paper Co. is a fully customizable work order system that consistently earns praise for adapting to how businesses already operate rather than forcing them to change. Across all twelve reviews, users highlight three standout strengths: the ability to tailor the software to specific workflows, rapid support and implementation (often within hours or a day), and seamless Quickbooks integration. Service companies report significant efficiency gains—less manual typing, faster invoicing, better customer communication, and cost savings from unlimited users.
The few criticisms are minor and isolated. One user wished for more screen real estate and easier multi-tab management; another noted the software works well now but may need deeper system integrations as their business scales. These are exceptions in a largely uniformly positive feedback set. Users frequently compare Less Paper favorably to competitors, citing better customization, more responsive support, and better pricing. The company's willingness to make changes within hours and refund unused subscription time also stood out as unusual in the market.
★★★★★
Thursday, February 2, 2017
“Less Paper is great to work with! I told the…”
Less Paper is great to work with! I told the representative what I was looking for a system to do and he designed it to work just as I asked. We appreciate that when a technician is finished we can view if the job is completed or if a part is on order, customers also like getting their invoice via email. After using it a while we decided to add a few features and he does so very promptly, usually within 12 hours he has it bug tested and implemented. Had a few minor bugs like how the date was displayed when using our Ipads, he had that changed very fast. What I found with Less Paper that I did not find with other industries programs available on Capterra was: 1: It does not replace my accounting system, Quickbooks works fine for me and wanted to keep it. 2: Very flexible design options. 3: Pricing, representative wants you to be happy with the product and if for some reason throughout your subscription you decide to cancel he will refund the unused portion (months) remaining on your subscription. Give them a call, you will easily get your questions answered and not be SOLD on a product by a salesman.
★★★★★
Thursday, February 2, 2017
“The work order software is pretty easy to comprehend. For…”
The work order software is pretty easy to comprehend. For right now, this software is enough for our business but in the future as we grow, we would definitely need something more that can connect to all our systems in the office. I have worked with the outlook calendar to schedule 7 techs and this software is so much better and quicker. The customer service is the best I have ever encountered. Every time I need help, I get it. If I need support in the office, he is happy to come down and help us with our many questions.
