
isolved
β β β β β 4.7 Β· 1489 Reviews
What is isolved?
isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloudβ’ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantageβ’, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroesβ’ to grow their companies and careers. Learn more at www.isolvedhcm.com.
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isolved Reviews (1489)
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Review Summary
Generated using AI from real user reviews
isolved receives overwhelmingly positive feedback across all 50 recent reviews, with users consistently praising its ease of use, comprehensive feature set, and responsive customer support.
Users value the platform's ability to consolidate payroll, HR, onboarding, benefits, time tracking, and recruiting into a single integrated system, eliminating the need to re-enter employee data across multiple tools. The customisation options are frequently cited as a major strength, allowing the software to adapt to different industries and business sizes. Payroll processing is repeatedly highlighted as streamlined and accurate, while the employee self-service capabilitiesβpaystubs, PTO, benefits management, W2sβare well-received. Users also appreciate the reporting functionality, fraud protection features, and learning resources like the isolved University.
A few limitations emerge from the reviews. The platform appears less suited for highly mobile or flexible workforces, such as sales teams or field-based therapists with complex scheduling needs. Mobile device onboarding can also be problematic for some out-of-state and warehouse employees without consistent desktop access. One reviewer noted that logging in can be "a multiple-step ordeal," though access improves once authenticated.
Customer service stands out as a consistent competitive advantage, with multiple reviewers naming individual support representatives and praising quick response times and problem resolution. The supportive user community is also mentioned as helpful for learning the system's full potential.
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Wednesday, April 16, 2025
βI feel like the community surrounding it and the supportβ¦β
I feel like the community surrounding it and the support received is really integral to learning the system to it's full potential.
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Wednesday, April 16, 2025
βI am an accountant who uses isolved for several ofβ¦β
I am an accountant who uses isolved for several of my clients' payroll/HR platforms. I have used other software out there but isolved, by far, is the best. My favorite thing is they have the friendliest, most helpful customer service people ever. If I call, they are quick to answer and resolve my issue.
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Wednesday, April 16, 2025
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Sunday, April 13, 2025
βEase of use and customer service. It's simple to trackβ¦β
Ease of use and customer service. It's simple to track time.
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Tuesday, April 8, 2025
βisolved fully encompasses the employee experience within our organization. Weβ¦β
isolved fully encompasses the employee experience within our organization. We have fully implemented it with the applicant tracking/recruiting efforts including sending employees onboarding paperwork through the integration, offboarding procedures, benefits management and enrollment and much more. It has allowed us to transition to a more digital rather than paper organizational system allowing us to better support our managers in employee needs.
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Sunday, April 6, 2025
βWe have happily been working with isolved for over 4β¦β
We have happily been working with isolved for over 4 years. We currently use the HR/Onboarding software and Payroll. Not sure of any current problems that we are having with the company or the software. Believe me if there was, we would be doing something to fix it quickly. We have over 235 employees in our 7 companies and process 18 payrolls a month. I have a wonderful CSR Teresa and along with her team they take care of my needs so that I can do my job with ease. I am on the site every day, at least 50% of my workload depends on this site being in good working order. It is very easy to use, and the Reporting Database is top notch! I would definitely recommend this company to anyone in the market for all your HR/Payroll needs.
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Thursday, April 3, 2025
βI have been using iSolved for several years, and itβ¦β
I have been using iSolved for several years, and it is the most user-friendly HRIS system I have encountered.
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Wednesday, April 2, 2025
βisolved is very user friendly! They are constantly working toβ¦β
isolved is very user friendly! They are constantly working to bring in new features and updates for features that are already in use. We have been able to go completely paperless using isolved. We have cut our payroll processing time in half. HR onboarding is now effortless because of isolved. The cost is less than most other big HR/Payroll companies.
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Wednesday, April 2, 2025
βisolved Payroll is the easiest and successful way to getβ¦β
isolved Payroll is the easiest and successful way to get the payroll complete for our employer. Any business problem related to HRIS occur is supported by isolved customer service greatly. we would love to take more solutions and service from isolved and recommend it to all small business employer.
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Wednesday, March 26, 2025
βI use isolved for payroll, human resources, onboarding and employeeβ¦β
I use isolved for payroll, human resources, onboarding and employee reviews. It provides a simple one spot place to securely store sensitive data, provide a simple onboarding process, easy to use review process and easy to use for both employees and supervisors. The integrations with benefits has been great and makes things even easier for us as we grow as a company. The customer service is also great and timely.
