What is Interfacing?
Interfacing Technologies Corporation is a global leader in digital transformation solutions, specializing in innovative AI-driven platforms for risk management, quality control, regulatory compliance, and continuous improvement. Our cutting-edge software solutions empower businesses to streamline operations, enhance performance, and mitigate risks through intelligent automation and data-driven insights. Interfacing’s leading Business Process Management Software the Digital Business Transformation Suite has been recognized by Gartner® as a leader in Enterprise Business Process Analysis (BPA), Operational Intelligence (OI) & Business Operating System (BOS). Additionally, the Digital Business Transformation Suite was also selected by KMWorld as this year’s top trend-setting software, CIO Review’s Top 20 Business Process Management Software (BPM Software), CIO Applications’ Top 25 Governance, Risk & Compliance (GRC) tools, and Frost & Sullivan’s Product Leadership Award. Trusted by leading organizations worldwide, we provide a comprehensive suite of tools designed to optimize business processes, ensure compliance with industry standards, and drive operational excellence in today's fast-paced digital economy. At Interfacing, we deliver the future of business management—today.
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Interfacing Reviews (53)
- ★★★★★53
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Interfacing receives overwhelmingly positive feedback, with all 50 recent reviews rating it 5 stars. Users consistently praise the platform's ease of use and flexibility across diverse business needs—from basic document management to complex process automation, risk management, and compliance workflows. The ability to link everything together (processes, documents, roles, risks, controls) and generate professional outputs like SOPs in minutes stands out as a major strength. Users also highlight responsive support and a collaborative, web-based environment that works well for teams.
On the critical side, complaints are sparse and minor. A few users mention the UI could be more polished, that custom SOP templates require some effort to configure, and that print scaling occasionally misbehaves. One reviewer noted that understanding the full depth of modeling tools takes time, and another flagged the shift to named licensing as a cost concern. Language support (Dutch, broader community in Quebec) was raised once. One user suggested more pre-built reports and best-practice documentation would help.
The product clearly resonates strongest with organizations seeking a centralized, all-in-one platform for process documentation, governance, and automation. Reviewers comparing it to competitors like Signavio and Visio report that Interfacing offers broader functionality at better value, though some niche competitors excel in specific areas like document storage or CAPA management alone.
★★★★★
Monday, May 25, 2020
“Enterprise Solution Implementation Review The solution was implemented inline with…”
Enterprise Solution Implementation Review The solution was implemented inline with the business needs snd we have had a complete success . The solution helped us optimize our business processes,reduce cost and drive revenue growth.
★★★★★
Thursday, May 21, 2020
“EPC - Cost Effective And It Work !!! Very practical…”
EPC - Cost Effective And It Work !!! Very practical and focused organization. Excellent customer service, very focused on delivery and very capable. A win-win type organization.
★★★★★
Friday, March 8, 2019
““Great software, AMAZING support team!” Pros: Ease of use. Very…”
“Great software, AMAZING support team!” Pros: Ease of use. Very intuitive front end. SaaS model is so much easier now than the on premise versions I've used in the past. Cons: There is nothing I don't like about EPC.
★★★★★
Thursday, February 28, 2019
“Better understanding of organizations Pros: Tool allows to capture and…”
Better understanding of organizations Pros: Tool allows to capture and share all pertinent informations on the organizations in a very easy way. All the main objects can be documented with precision and sustainability within the tool thanks to the libraries. All the support you need is easily accessible in case of emergency or planified need. Very smart and demonstrative tool to improve the common understanding within the company or even with business partners. Cons: We needed Java versions back in the days that were sometimes complicated to install in the right version on the computers. Benefits: I was fully satisfied to use the software during a long program for modernisation of institutional organization. The tool allows me to ask the right questions and make very easy all the deliverables to be produced after the analysis phase of the work.
★★★★★
Wednesday, February 27, 2019
“A worthy investment... Pros: I believe this was not just…”
A worthy investment... Pros: I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment. Cons: UI can still be improved. This affects usability and adaption. Comments (Benefits): It was pivotal in our drive to really implement an organizational tool to develop and monitor key business strategies for our service operations.
★★★★★
Tuesday, February 19, 2019
“Intuitive and Simple navigation Pros: Easy to use, intuitive, friendly…”
Intuitive and Simple navigation Pros: Easy to use, intuitive, friendly front-end, very simple to navigate in, the multilingual support is very accurate and on time, comprehensive modules and features. Cons: The reporting tool is kind simple, with simple and plane reports, some of them could be improved.
★★★★★
Monday, February 18, 2019
“Outstanding BPM features at affordable price Pros: Ease-of-use, powerful tool,…”
Outstanding BPM features at affordable price Pros: Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning. Cons: The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability. Comments (Benefits): We've been using it since more than 10 years...and it keeps getting better every year.
★★★★★
Wednesday, February 13, 2019
““The best” Overall: We saved so much time, everything is…”
“The best” Overall: We saved so much time, everything is at the same place ! Pros: EPC is very easy to learn and use. The customer service is always here if we have questions. I recommend EPC for every business who wants to regroup everything in one and unique plattform. Cons: I can't think of anything at the moment.
★★★★★
Monday, February 11, 2019
“Pros: powerful tool, simple navigation, multilingual support Cons: Nothing, It's…”
Pros: powerful tool, simple navigation, multilingual support Cons: Nothing, It's realy simple. Every compagnie must have it.
★★★★★
Friday, January 18, 2019
“Pros: it follows the best practices its navigation is standardized…”
Pros: it follows the best practices its navigation is standardized all business information can be centralized in the software Cons: To be optimal in the use of EPC, you need to set your business architecture prior to modeling and it takes time. It is not well understood in the majority of organizations. Comments (Benefits): Will help standardized the business process of a growing business. For to be processes.
