IDU
★★★★★ 4.6 · 166 Reviews
What is IDU?
IDU makes budgeting, forecasting and variance analysis tools for empowered financial management. IDU-Concept, automates the planning process, eliminating errors and empowering the business with real-time, accurate, relevant information. IDU enables deeper insight into your operating costs, allowing for better expense management and increased efficiencies. In addition, instant access to up-to-date, accurate financial information drives agility and enhanced decision-making. IDU goes beyond traditional planning by connecting strategic, financial, departmental, and operational plans, breaking down silos and significantly improving collaboration and accountability. IDU-Concept integrates seamlessly with your ERP software, can be implemented quickly, and reduces budgeting cycles from months to weeks.
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IDU Reviews (166)
- ★★★★★93
- ★★★★★73
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
IDU-Concept is a strong budgeting and reporting tool that most users find effective and reliable, though the interface has some rough edges. Users consistently praise the system for automating budget processes, streamlining reporting, and reducing reliance on Excel spreadsheets. The drill-down capabilities and ability to customize reports are frequently highlighted strengths, as is the responsive support team. Many users report significant time savings and improved financial visibility after implementation.
The main criticisms centre on user experience. The interface is described as slightly complicated or complex initially, and several users note it could benefit from modernization and improved aesthetics. Performance issues appear occasionally—some mention slow response times under heavy concurrent user load, and a few flag problems with data integration automation requiring manual effort. Dashboard creation is noted as challenging. A few users also mention frustrations with support turnaround on specific queries and limitations in historical data refresh capabilities.
Deployment and support are generally strong points. Reviewers highlight professional implementations completed on time and within budget, plus accessible support staff. The product works well with ERP systems and Excel, and users switching from spreadsheets report substantial operational gains. Several long-term customers (10+ years) confirm the system has stayed relevant and responsive to their evolving needs. Cost-effectiveness relative to competitors like SAGE and OneStream is mentioned as a decision driver. Local versus cloud setup emerges as a minor concern—some suggest cloud deployment would improve uptime and real-time reporting.
★★★★★
Wednesday, February 27, 2019
“Pros: The user interface is easily understandable and requires minimal…”
Pros: The user interface is easily understandable and requires minimal training of staff to understand. This does however assume the staff has basic computer skills. Cons: The administration of the product is a bit cumbersome and the vast number of settings available is a bit daunting at times. Recommendations to other buyers: If the focus of your budgets is for collation and accountability at HOD level then it is an excellent product. If you looking for more advanced features which is standard in some budgeting tools then this one is not for you. The other huge benefit is the price and that it is a locally developed product which means support at all levels including development is a local phone call away.
★★★★★
Wednesday, February 27, 2019
“Pros: Up to date reporting info everyday within GL accounts.…”
Pros: Up to date reporting info everyday within GL accounts. Ease of budgeting process. Data in easy to read format. Cons: Speed improvements on SQL queries, loading of data, and capturing data. 13 Companies in total consolidated.
★★★★★
Wednesday, February 27, 2019
“Comments: The system is not very user friendly when working…”
Comments: The system is not very user friendly when working with many cost centers and an expense account across all needs to be reviewed. The changing and creating of reports also needs to be simplified. On certain functions, the number of import files required is very time consuming. Pros: The structure of the system is good and the multi-user function allows overall teamwork. The different account types contribute to overall control and accuracy of input. Cons: The percentage allocation option can become very complicated with the levels of calculations required. The balance sheet and cash flow options have served no purpose due to setup and training.
★★★★★
Wednesday, February 27, 2019
“Comments: IDU enables us to really automate the budget process…”
Comments: IDU enables us to really automate the budget process (in so much as it is possible) by providing multiple approaches that work together. Recommendations to other buyers: There are so many ways to reach the desired result- speak to other users or your consultants. The advice is invaluable.
★★★★★
Wednesday, February 27, 2019
“Comments: None Pros: I find IDU intuitive and easy to…”
Comments: None Pros: I find IDU intuitive and easy to use. Everything is where you expect it to be and also works in the way you expect it to. Cons: No Cons. With the ever changing landscape, there are always opportunities for enhancements in functionality
★★★★★
Wednesday, February 27, 2019
“Pros: Takes the responsibility of costing away from the budget…”
Pros: Takes the responsibility of costing away from the budget office and makes the cost centres take accountability for their budget. The budget process is reduced as there is no longer a need to utilise spreadsheets. What is also appreciated is that requests for customisation are always accomodated Cons: No cons, complaints from users relates to mon ability to copy and paste information that was captured incorrectly. Overall: The IDU system has addressed the major issue of accountability and ownership of the budget by managers in the organisation. It has also forced managers to take the process seriously as the budget team has better tools to analyse all submission.
★★★★★
Wednesday, February 27, 2019
“For years the budgets were done on an Excel Spreadsheet.…”
For years the budgets were done on an Excel Spreadsheet. With 3 Companies, multiple divisions and about 9 branches, it was a constant nightmare to keep everything in sync. Spreadsheet were send to branch managers to modify. These spreadsheets were then sent back for finance to incorporate it into the main spreadsheet, Sometimes there were multiple versions of the spreadsheets and just maintaining the Main spreadsheet was a challenge. Using IDU now allows all users to work on the budgeting software at the same time. Costs that cannot be broken down into IDU are done on a spreadsheet and referred to from within IDU. The time it now takes to complete the budgets has drastically reduced. Comparisons to live data as well as the past year makes complete sense when users are trying to complete their budgets.
★★★★★
Wednesday, February 27, 2019
“Wonderful product with vast applications and functionalities Pros: It's adaptability…”
Wonderful product with vast applications and functionalities Pros: It's adaptability - we are not a cookie cutter type business and IDU could still adapt to meet our needs. Cons: The admin side can be a bit confusing for users. Recommendations to other buyers: It is an awesome tool and can be used for budgeting and reporting.
★★★★★
Wednesday, February 27, 2019
“Pros: The fact that the system is excel based. I…”
Pros: The fact that the system is excel based. I can customize the presentation of the financial information to managers understanding. Cons: The dashboards should allow for more customization to project user beneficial information. The CAPEX budgeting and tracking could be improved. Overall: The benefits of IDU if rolled out properly in the organisation can optimize processes within the Finance office. IDU assists managers in making up to date and informed decisions.
★★★★★
Wednesday, February 27, 2019
“Pros: Really is not easy to find budgeting and expense…”
Pros: Really is not easy to find budgeting and expense application which provides good quality tools like idu-Concept. It's being used for forecasting and budgeting purposes by our organization for 1 and half year. And it was one of the must application in any companies. Cons: Besides the good features and services, the product has lack of the customer care and email integration. I think with little improvements and updates it can become the beast in market.
