What is Hosting Australia?
Hosting Australia is a web hosting company that specialises in small business hosting for Australian companies. Our flagship support is fundamental to ensuring our clients have the minimal amount of barriers to their online business. If your customers are in the Australian community our fast, optimised, secure Sydney data centres are the right choice for your hosting. We have been around for almost 10 years and have the experience to ensure you get quick and expert service.
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Hosting Australia Reviews (37)
- ★★★★★36
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Hosting Australia earns overwhelming praise for responsive local support and reliable uptime, though one serious complaint raises red flags about migration fees and refund practices.
The vast majority of reviews highlight what keeps customers returning: staff who actually answer phones, respond quickly to tickets, and explain technical issues in plain language. Users repeatedly mention feeling like priority clients rather than account numbers, and many have stayed for years. Beyond service, reviewers credit the company with strong security, fast migrations, and transparent practices—particularly around access to backups and cPanel. Several note switching after bad experiences elsewhere and appreciating that this is an Australian business they can call directly.
One 1-star review presents a sharply different picture: a customer paid for hosting and a "free" migration, only to be asked for an additional $125 mid-process, then denied a refund after declining the added charge. The reviewer alleges the sales team misrepresented what the service included.
For most users, Hosting Australia delivers exactly what it promises. The single negative review, while detailed and credible-sounding, stands isolated among 36 positive ones—but the nature of the complaint (unclear pricing and refund denial) deserves consideration if migration services factor heavily in your decision.
★★★★★
Friday, June 3, 2016
“I've used Hosting Australia now for about 3+ years. Compared…”
I've used Hosting Australia now for about 3+ years. Compared to other hosts I've been with they have been very prompt in their service. I've found them to be good genuine people that care for their customers and they take the time to provide thorough, well researched and informative responses to question/issues. Interestingly I've also noticed a significant decrease in the number of successful hack attempts on our websites since being with them, their security is noticeably better than other hosts I've been with. Additionally, I've noticed that I've had significant better uptime than other hosts, in fact issues on their platform is REALLY rare, which allows me to sleep easy at night. Great work Hosting Australia, I'll keep referring my colleagues to you!!
★★★★★
Monday, May 16, 2016
★★★★★
Thursday, May 12, 2016
“Over a decade I've used various hosts but after being…”
Over a decade I've used various hosts but after being recommended to use Host Australia I now know why, the prompt service provided after hours was a first and I was very grateful, I'll be recommending them and will be back for more.
★★★★★
Tuesday, March 15, 2016
“Great service and always willing to assist with my requirements.”
Great service and always willing to assist with my requirements.
★★★★★
Friday, March 11, 2016
“Fantastic to deal with and very responsive with requests recommend…”
Fantastic to deal with and very responsive with requests recommend them to anyone.
★★★★★
Thursday, March 10, 2016
“Like theses guys, no nonsense, honest service and Australian to…”
Like theses guys, no nonsense, honest service and Australian to boot.
★★★★★
Thursday, March 10, 2016
“Excellent hosting service, highly recommended”
Excellent hosting service, highly recommended
★★★★★
Thursday, March 10, 2016
“We are a reseller of Hosting Australia, and couldnt say…”
We are a reseller of Hosting Australia, and couldnt say enough positive things about these guys. Friendly, local support and the level of knowledge is much higher than from any other tech support team I have worked with. Next to no call queues either, and wicked fast ticket responses. 5 Stars all around.
★★★★★
Thursday, March 10, 2016
“Couldn't be happier with the service they provided.I have recommended…”
Couldn't be happier with the service they provided.I have recommended using them to all my friends
★★★★★
Thursday, March 10, 2016
“I have been a client of Hosting Australia for the…”
I have been a client of Hosting Australia for the past couple of years, the teams responsiveness to changes I need and the customer service is fantastic. Recently we had a major technical issue with our old and outdated web site, and the guys had a "Splash Page" up within a couple of hours. I would not hesitate to recommend them to anyone (except my competitors).
