What is Hosting Australia?
Hosting Australia is a web hosting company that specialises in small business hosting for Australian companies. Our flagship support is fundamental to ensuring our clients have the minimal amount of barriers to their online business. If your customers are in the Australian community our fast, optimised, secure Sydney data centres are the right choice for your hosting. We have been around for almost 10 years and have the experience to ensure you get quick and expert service.
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Hosting Australia Reviews (37)
- ★★★★★36
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Hosting Australia earns overwhelming praise for responsive local support and reliable uptime, though one serious complaint raises red flags about migration fees and refund practices.
The vast majority of reviews highlight what keeps customers returning: staff who actually answer phones, respond quickly to tickets, and explain technical issues in plain language. Users repeatedly mention feeling like priority clients rather than account numbers, and many have stayed for years. Beyond service, reviewers credit the company with strong security, fast migrations, and transparent practices—particularly around access to backups and cPanel. Several note switching after bad experiences elsewhere and appreciating that this is an Australian business they can call directly.
One 1-star review presents a sharply different picture: a customer paid for hosting and a "free" migration, only to be asked for an additional $125 mid-process, then denied a refund after declining the added charge. The reviewer alleges the sales team misrepresented what the service included.
For most users, Hosting Australia delivers exactly what it promises. The single negative review, while detailed and credible-sounding, stands isolated among 36 positive ones—but the nature of the complaint (unclear pricing and refund denial) deserves consideration if migration services factor heavily in your decision.
★★★★★
Monday, November 14, 2016
“Well Done Hosting Australia for fixing up my site after…”
Well Done Hosting Australia for fixing up my site after the hacking attempt. I will look forward to working with you. Tim
★★★★★
Thursday, September 29, 2016
“I can recommend Hosting- Australia. Some years ago they were…”
I can recommend Hosting- Australia. Some years ago they were very helpful in sorting out and hosting our web site and now have migrated our exchange email service. Despite difficulties out of their control, they gave me full support and saw the migration through to a successful completion. Very competent and easy to work with and they are an Australian Company.
★★★★★
Thursday, September 15, 2016
“Great support during set up. Excellent ongoing support. Highly recommend…”
Great support during set up. Excellent ongoing support. Highly recommend these guys to anyone that is fed up with other hosting providers where you are just another number...
★★★★★
Friday, September 2, 2016
“These guys are real, They know what they are doing,…”
These guys are real, They know what they are doing, There is no waiting around on hold, They are the most efficient honest people I have dealt with. A+++. Very happy customer. Totally Recommend!
★★★★★
Wednesday, August 3, 2016
“We have had all our websites with Hosting-Australia for more…”
We have had all our websites with Hosting-Australia for more than five years - the team at H-A go above and beyond what could be reasonably expected from any ISP. Nothing is ever too much trouble, and problem solving is just what they do - and they leave you with the feeling that YOU are the most important client they have...
★★★★★
Monday, August 1, 2016
“Great friendly service and efficient team to work with. Always…”
Great friendly service and efficient team to work with. Always helpful and available to assist.
★★★★★
Thursday, July 7, 2016
“Hosting Australia's service is marvellous for us - actually speaking…”
Hosting Australia's service is marvellous for us - actually speaking to a person who is both patient and knowledgeable - timely action and even return phone calls. The service itself is terrific as are the people.
★★★★★
Friday, July 1, 2016
“I must say Hosting Australia never ceases to amaze with…”
I must say Hosting Australia never ceases to amaze with their super prompt service in attending to our problems of late and the advise provided, so impressed we will be moving our domains and our other site to them in coming months.
★★★★★
Friday, June 10, 2016
“I have worked with web companies for over 14 years…”
I have worked with web companies for over 14 years and am extremely impressed with Hosting Australia whom I have now worked with over the last year. They manage five of our websites. Hosting Australia went above and beyond in our recent predicament with a different web company that went into liquidation and were holding our website at ransom. They gave us expert advice, helped us with our negotiations and successfully transferred our website to their servers. We love how Hosting Australia is transparent and do not hold businesses at ransom by restricting their access to cPanel, source codes and backups of our websites. Rather they encourage companies to have backups of their sites. This is very rare in the web development industry. It is great to be partnering with an integrated web company who we can trust with some of our most valuable assets – our websites.
★★★★★
Monday, June 6, 2016
“Great service - better than any other hosting company I've…”
Great service - better than any other hosting company I've used. Very much appreciate it, well done.
