What is Gubagoo?
Gubagoo is the leading provider of conversational commerce for automotive dealerships and OEMs. Dealerships use our powerful messaging and digital retailing solution to activate the online car buying and servicing experience from their website or Facebook. Our fully managed, omni-channel live messaging service instantly connects consumers to dealers anytime and anywhere through live chat, text, video and Messenger. At the core of our solution is Gubagoo’s patented behavioral and scoring algorithm which makes each human interaction more intelligent and highly personalized, and contributes to superior lead conversion. Gubagoo has been recognized by Deloitte as one of the fastest growing technology companies in North America. More than 4,500 dealerships and OEMs, rely on Gubagoo to sell more cars and create more satisfied customers.
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Gubagoo Reviews (1)
- ★★★★★0
- ★★★★★0
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- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Gubagoo receives a sharply critical assessment from this employee, who describes misleading hiring practices and unsustainable working conditions. The reviewer was promised schedule flexibility after a 90-day probation period but found only two undesirable shift options available and no meaningful change even months later. They also cite unrealistic workload expectations—specifically four simultaneous chats—which they say supervisors have heard complaints about but refuse to reduce, and note that suggestions for improvement are dismissed. The reviewer indicates they attempted to negotiate a part-time arrangement to make the role work, suggesting a willingness to stay if accommodations were possible. At $12/hour starting pay, the combination of broken promises, heavy workload, and inflexible scheduling led to a one-star rating.
★★★★★
Wednesday, June 23, 2021
“As multiple people have already mentioned this job is not…”
As multiple people have already mentioned this job is not worth it for the 12/hour they are paying to start you. Let's start with the fact the company LIED to get me there in the first place. I was told before training started that I would have the option of a schedule change after my 90 days. When we started our only choice was work until 930 or work until midnight (which most people don't want to do and is why it was forced on us). That's fine though. I'm new to the company and wasn't going to press the issue however, at 30 days and now 4 months I had no option to change to an earlier shift and was in fact told they would review it in July. (Alright, thanks for nothing) And don't even get me started on the 4 chats and unrealistic expectations. I was told by a supervisor that many people have alerted them to this and asked for three but they don't care. Also suggestions on how to improve the quality of your chats are ignored and not well received. Even after all this I still wanted to stay at the company and work something out. I informed them that this could no longer be my full time job but I would like to work out a part time schedule. Another thing that was completely ignored. They offer overtime but if you do anything wrong on the chats they snatch it away from you right away (when you are already signed up and planning things with the money). They fired me today with no explanation except just to say it wasn't working out. Horribly unprofessional. They don't care about their employees well being. Breaks are always late and you hardly ever get out on time. No wonder I was the only one to survive a 5 week training class because everyone else was able to suss out they are a joke beforehand, wish I had. Do not bother with these people. They appear to be nice and act like they are going to do everything to help you but in reality its all talk. Oh and as a side note they knew I was leaving them at the end of July because I got two hiring paying offers. They also knew I had just moved into my own place and made sure to fire me mid week so now I'm scrambling to find temporary work to afford my bills that are due on the 1st. Great people!
