What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Friday, November 22, 2019
“Useful to have someone to talk to who was patient.…”
Useful to have someone to talk to who was patient. Albie was in the sales department and gave some advice, useful info and a discount considering i am a long standing customer. Have moved to a new VPS server which is bigger and better than i currently have. Well done Albie on getting a sale out of me, not many people do!!
★★★★★
Monday, November 18, 2019
“eUKHost is one of the best hosting company. Its plans…”
eUKHost is one of the best hosting company. Its plans are affordable with lot of resources. Its support is also excellent. The support give by Albie Stevens was very helpful to me in selecting the package for VPS and also in configuring VPS features. I recommend this hosting company to other users who are in the search for a good hosting company.
★★★★★
Monday, November 4, 2019
“Perfect Customer service, especially from billing Agent Nigel Shannon .…”
Perfect Customer service, especially from billing Agent Nigel Shannon . Thank you!
★★★★★
Friday, November 1, 2019
“We've been with eUKhost for 4 years but needed to…”
We've been with eUKhost for 4 years but needed to upgrade our hosting. Nigel helped us figure out what kind of package we needed after reviewing our websites with his technical experts they recommend the best package for us. We're really happy with the service we have received over the last 4 years! They've always been quick to fix anything or change any settings and the live chat feature is fantastic.
★★★★★
Thursday, October 31, 2019
“One of the best I have seen. I am using…”
One of the best I have seen. I am using two dedicated servers from them and they price is very affordable and with 10TB of data per month per server and with Raid 1 and SSD and 16GB ram and Windows Server 2016, it's just too good to be true. And support team is very good.
★★★★★
Monday, October 28, 2019
“We have spent the last few days looking for a…”
We have spent the last few days looking for a replacement dedicated server company and after speaking with "Albie S" through live chat we decided to sign up and order instantly. We were looking for excellent customer service and knowledge, and that is what we got from Albie S. We are a software development house and all of our questions were answered quickly with clarity. Absolutely over the moon, thank you very much. Best Regards, iWare Designs Team.
★★★★★
Friday, October 25, 2019
“Great support! I had a issue that needed to be…”
Great support! I had a issue that needed to be resolved asap and thanks to Calvin K it got resolved in no time. Recommended!
★★★★★
Thursday, October 24, 2019
“Ricky Scot did a great Job. My issue was resolved…”
Ricky Scot did a great Job. My issue was resolved within a few minutes. Great Job Ricky Scot, Keep it up.
★★★★★
Monday, October 21, 2019
“Calvin K was very helpful and patient, especially when im…”
Calvin K was very helpful and patient, especially when im unsure on the terminologies in website design and trying to add my domain to a new website! Thank you very much!
★★★★★
Friday, October 18, 2019
