What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Wednesday, July 1, 2020
“Albie was great help, when setting up our SSL certificate.…”
Albie was great help, when setting up our SSL certificate. Always pleasure to use the helpdesk services of EUKhost!
★★★★★
Monday, June 29, 2020
“Spent days comparing different VPS hosting companies and chose eUKhost…”
Spent days comparing different VPS hosting companies and chose eUKhost at last. Albie from the sales team is very helpful and responsive when answering my questions. The plans are cheap and comprehensive compared to other companies. I recommend!
★★★★★
Thursday, April 2, 2020
“I've been using EUKHosts for VPS hosting for 4-5 years…”
I've been using EUKHosts for VPS hosting for 4-5 years now and I have been very happy with the service they provide. I previously ran a dedicated server with another company but due to limited time I switched to a managed service. Due to a growing number of customers, I've just requested an upgrade to a more powerful VPS and Albie S was very helpful with this. I have rarely had problems during my time with EUKHosts, but whenever there has been a problem or I've wanted something new adding, they have helped resolved it very quickly.
★★★★★
Thursday, March 12, 2020
“Noel Baker had so much patience. I do not understand…”
Noel Baker had so much patience. I do not understand much of the language used to define actions or how to do anything when it comes to technology. He deserve a medal for spending over an hour with me on telephone. Bravo.
★★★★★
Monday, December 9, 2019
“A technical issue with the server settings was quickly and…”
A technical issue with the server settings was quickly and efficiently fixed by Stenly B - Thanks
★★★★★
Monday, December 2, 2019
“I have found the web site easy to navigate, and…”
I have found the web site easy to navigate, and when need help the live chat were assisted me and helped me thanks a lot for a Sales Advisor "Albie S" all the best
★★★★★
Wednesday, November 27, 2019
“Albie was great in helping me decide which package to…”
Albie was great in helping me decide which package to choose from. While a review at this stage is probably premature, I can't help but feel like I am going to be very happy with them. We are moving sites from one provider to eUKhost and we'll be migrating tomorrow. I'll be happy to update my review in a month or so. But I have little doubt that I am going to be satisfied. Thanks again Albie. Really appreciate you're assistance. Richard - Calipology Limited
★★★★★
Tuesday, November 26, 2019
“Stenly B was a great help. Couldn't ask for more.”
Stenly B was a great help. Couldn't ask for more.
★★★★★
Monday, November 25, 2019
“Great Support Stenly B, feel always confident in solving the…”
Great Support Stenly B, feel always confident in solving the issues.
★★★★★
Monday, November 25, 2019
“I support a few different companies and a couple of…”
I support a few different companies and a couple of them use EUKHOST. I was a little sceptical as I didn't set them up but the few times I've had to make contact I have to say, the technical or sale chat team are first class and know exactly what they are on about, much more technical than many other companies I use to support clients. Tonight Albie S took me through some upgrade options after a client had some issues and he knew exactly what the choices were and within 15 mins on-line chat we were done and dusted and not a bad price either. EUK arn't as cheap as some but as the saying goes, you get what you pay for and when things go wrong you need to know the company will be responsive and they have proved they are which is priceless for someone like me trying to support multiple companies. A+ for Albie S and the company as a whole, quite impressed. ;)
