What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Monday, February 27, 2017
★★★★★
Tuesday, January 3, 2017
“This hosting company is really unreliable, do not buy their…”
This hosting company is really unreliable, do not buy their own dedicated server, it will ruin your business.
★★★★★
Friday, December 9, 2016
“You are very professional and easy to deal with. I…”
You are very professional and easy to deal with. I would like to thank Mr. Adam Smith for his support.
★★★★★
Thursday, October 27, 2016
“Stuart provided a dedicated, knowledgeable, prompt and helpful service. eUKhost…”
Stuart provided a dedicated, knowledgeable, prompt and helpful service. eUKhost has always given excellent support.
★★★★★
Thursday, October 13, 2016
“i was searching for a customized vps to start working…”
i was searching for a customized vps to start working on my online game , first i didn't know how to get what i want , so i decided to go in live chat , stuart received my questions and he helped me until i made my order and get the vps i want ,, i tried other company in vps but that was the best customer service and best vps
★★★★★
Friday, September 30, 2016
“We already have one server with eUKhost, but needed another.…”
We already have one server with eUKhost, but needed another. We checked online what servers they provided and decided what we needed. We chose a Linux VPS Professional, however due to the nature of use we required at least another dedicated IP address assigned to the server. So we clicked the 'online chat' facility and Stuart took the 'call'. The online chat facility is an absolute gem of technology. As a busy person in IT, I rarely have time to spend ages on the telephone, but this facility allows me to continue with other tasks at the same time. Stuart was polite and friendly and answered all our questions. Nothing was too difficult and when the question was a little outside of his scope, he queried the technical department and came back with answers for us. Since then we have had a few small teething issues getting everything set up and each time the support personnel (again on the online chat) were able to help us. A very good company who I have used for years and recommend to anyone requiring the services they deliver.
★★★★★
Friday, September 23, 2016
“I was on vacation and an urgent inquiry from our…”
I was on vacation and an urgent inquiry from our developer came across ... Adam Smith provided me an excellent support and resolved the issue in no time... Thanks Adam for the great support
★★★★★
Tuesday, August 30, 2016
“Always a pleasure to deal with the support of eUKHOST.…”
Always a pleasure to deal with the support of eUKHOST. Fast, prompt and helpful! Thank you for your support RonalB :)
★★★★★
Friday, August 26, 2016
“Thanks Adam. Quick and easy upgrade to our hosting plan.…”
Thanks Adam. Quick and easy upgrade to our hosting plan. Been using EUK for 8 years across multiple accounts. Reluctant to move elsewhere as their service and response time is usually very good.
★★★★★
Thursday, August 25, 2016
“Great and prompt assistance.. I use and recommend this service…”
Great and prompt assistance.. I use and recommend this service to every friend! 24/7 help and today special thanks to RonalB!
