Crazy Domains
★★★★★ 4.7 · 2474 Reviews
What is Crazy Domains?
Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online. Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves. We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.
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Crazy Domains Reviews (2474)
- ★★★★★2,032
- ★★★★★279
- ★★★★★48
- ★★★★★6
- ★★★★★109
Review Summary
Generated using AI from real user reviews
Crazy Domains generates sharply divided customer experiences, with recent reviewers split between strong praise and severe frustration.
Many users report excellent live chat support, with staff described as friendly, patient, and helpful—particularly when handling setup, email configuration, and domain transfers. Shared hosting performance is generally fast, and several long-term customers note consistent, straightforward service over years of use. These satisfied users appreciate the responsiveness and personal attention they receive.
However, a vocal minority describe systemic operational failures involving domain transfers, email outages, unresolved technical issues, and poor escalation processes. Complaints center on internal miscommunication between sales, migration, and support teams; slow or non-existent responses to complex tickets; and lack of accountability when services fail. Several reviewers report paying for services that were never activated or completed, with management described as unresponsive to disputes. A few users cite difficulties migrating away and concerns about restrictive practices.
The gap between these groups suggests the company performs adequately on straightforward requests but struggles with complex cases, problem resolution, and organizational accountability. Long-term satisfaction appears possible, but significant risk exists around migrations, technical issues, and dispute resolution.
★★★★★
Thursday, October 15, 2020
“Been using Crazy Domains for what feels like 15 years.…”
Been using Crazy Domains for what feels like 15 years. Maybe a little less or more. But have registered many domains through them over the years. Always a simple and easy transaction. I will be back.
★★★★★
Thursday, October 15, 2020
“CD staff always helpful and I have found they go…”
CD staff always helpful and I have found they go to an extra mile to solve any issues I have had since hosting my website! ??
★★★★★
Wednesday, October 14, 2020
“I had trouble setting up an email account - especially…”
I had trouble setting up an email account - especially on my iPhone. Turned out that the iPhone's instructions that certain information in the account set -up was optional - was not correct. The Crazy Domain phone assistant was excellent in helping me identify this issue and also in patiently and assisting me with the rest of the set-up.
★★★★★
Wednesday, October 14, 2020
“Unsolicited call - very pleasant young woman rang”
Unsolicited call - very pleasant young woman rang
★★★★★
Wednesday, October 14, 2020
“Great communication, quick response. Pleasant team to deal with. Overall…”
Great communication, quick response. Pleasant team to deal with. Overall very happy dealing with crazy domains.
★★★★★
Wednesday, October 14, 2020
“These guys know their stuff and are very efficient in…”
These guys know their stuff and are very efficient in the way they go about business
★★★★★
Wednesday, October 14, 2020
“Great help in integrating my emails on to my new…”
Great help in integrating my emails on to my new computer.
★★★★★
Tuesday, October 13, 2020
“Very helpful and polite felt that they took there time…”
Very helpful and polite felt that they took there time to solve problems and saw the job through to the end.
★★★★★
Tuesday, October 13, 2020
“good job as every year keeping me up to date”
good job as every year keeping me up to date
★★★★★
Tuesday, October 13, 2020
“Excellent customer service and cooperative staff!”
Excellent customer service and cooperative staff!
