Crazy Domains
★★★★★ 4.7 · 2474 Reviews
What is Crazy Domains?
Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online. Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves. We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.
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Crazy Domains Reviews (2474)
- ★★★★★2,032
- ★★★★★279
- ★★★★★48
- ★★★★★6
- ★★★★★109
Review Summary
Generated using AI from real user reviews
Crazy Domains generates sharply divided customer experiences, with recent reviewers split between strong praise and severe frustration.
Many users report excellent live chat support, with staff described as friendly, patient, and helpful—particularly when handling setup, email configuration, and domain transfers. Shared hosting performance is generally fast, and several long-term customers note consistent, straightforward service over years of use. These satisfied users appreciate the responsiveness and personal attention they receive.
However, a vocal minority describe systemic operational failures involving domain transfers, email outages, unresolved technical issues, and poor escalation processes. Complaints center on internal miscommunication between sales, migration, and support teams; slow or non-existent responses to complex tickets; and lack of accountability when services fail. Several reviewers report paying for services that were never activated or completed, with management described as unresponsive to disputes. A few users cite difficulties migrating away and concerns about restrictive practices.
The gap between these groups suggests the company performs adequately on straightforward requests but struggles with complex cases, problem resolution, and organizational accountability. Long-term satisfaction appears possible, but significant risk exists around migrations, technical issues, and dispute resolution.
★★★★★
Tuesday, October 13, 2020
★★★★★
Tuesday, October 13, 2020
“Jasmine was the best , put me at ease and…”
Jasmine was the best , put me at ease and resolved our issue quickly , considerably & very professional, a true gem . Thankyou so much
★★★★★
Tuesday, October 13, 2020
“Matter was dealt with efficiently and effectively”
Matter was dealt with efficiently and effectively
★★★★★
Tuesday, October 13, 2020
“Lots of emails with reminders to renew - thought I'd…”
Lots of emails with reminders to renew - thought I'd requested auto renewal, but a phone call revealed that wasn't the case. Caught in time thankfully.
★★★★★
Tuesday, October 13, 2020
“Simple to navigate and use with great support team that…”
Simple to navigate and use with great support team that answer the phone.
★★★★★
Tuesday, October 13, 2020
“Great web products and personalised customer service. Easy to maintain…”
Great web products and personalised customer service. Easy to maintain my account and my sites online. Highly recommend.
★★★★★
Monday, October 12, 2020
★★★★★
Monday, October 12, 2020
“I think Crazy domains is great. Every single customer service…”
I think Crazy domains is great. Every single customer service person has been exceptional. Thank you very much
★★★★★
Monday, October 12, 2020
★★★★★
Monday, October 12, 2020
“My issue was resolved with Crazy Domains,however it wasn't resolved…”
My issue was resolved with Crazy Domains,however it wasn't resolved with my reseller that was the problem. Whilst this is strictly speaking not Crazy Domains problem, a problem was created as I needed a transcript of my chat, so I could prove to the reseller he was at fault. I was told to send the request through to Crazy Domains privacy address, as instructed by your contact on my chat. It bounced back at me. So I wasn't impressed that is was not as easy to obtain as instructed. Rate Your Support | Ticket #18316679 : ******** || Domain renewal assistance Can I get an email transcript of the above Ticket number from Thurs 24/09/2020.
