CodeGuard
★★★★★ 1.0 · 3 Reviews
What is CodeGuard?
No description yet for CodeGuard.
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CodeGuard Reviews (3)
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★3
Review Summary
Generated using AI from real user reviews
CodeGuard receives overwhelming criticism from users, with all three reviews rating it 1 out of 5 stars.
Users report that the service simply doesn't work when they need it. When attempting to use backups or restore files, customers encounter errors with no meaningful support to resolve them. Multiple reviewers describe being caught in a frustrating loop where HostGator and CodeGuard blame each other, leaving users without help.
Customer support appears to be a major pain point. One customer discovered that CodeGuard's support operates through an answering service with no guaranteed response time—they waited two days with no callback after submitting requests. Another user encountered aggressive billing practices, claiming they were charged $374 for a full year after canceling a free trial within the promised window, with CodeGuard insisting the cancellation only applied after 12 months.
Taken together, these reviews suggest CodeGuard has significant issues with both product functionality and customer service responsiveness. Potential buyers should treat this as a high-risk choice unless they can verify the company has addressed these longstanding problems.
★★★★★
Monday, March 11, 2019
“I too, had a horrible experience with hostgator codeguard. It…”
I too, had a horrible experience with hostgator codeguard. It didn't work, and hostgator was clueless, and codeguard kept pointing me back to hostgator! It is a scam.
★★★★★
Sunday, October 1, 2017
“I have CodeGuard, we've had it for years. Yesterday was…”
I have CodeGuard, we've had it for years. Yesterday was the first time I've ever needed to use this service. WASTE OF TIME AND MONEY! In restoring a backup, I received an error. Hostgator was not able to help and directed me to CodeGuard's customer service. Are you ready for this one? Their customer service is an answering service! Yup, you heard that right, an answering service. They can't help at all. They can pass a message onto CodeGuard to get back to you on your issue with no estimated timeline to expect a response. Two days later, and two phone calls and STILL no reply from CodeGuard! On my last call, I asked the answering service when I could expect a response. They said they couldn't give a time frame. I was shocked! I asked if it could be as long as a week or a month before anyone got back to me, she said she couldn't say. DON'T WASTE YOUR MONEY OR YOUR TIME ON THIS RIDICULOUS SERVICE BECAUSE IT SEEMS THEY ACTUALLY DON'T PROVIDE A SERVICE AT ALL!
★★★★★
Wednesday, January 27, 2016
“Warning! CodeGuard are crooks. I signed up for their 14…”
Warning! CodeGuard are crooks. I signed up for their 14 day free trial to try it out and canceled after a week because I couldn't get it to work. They said I will still be charged after the 14 days for a full year $374 since they claim cancellation only applies after one year. Avoid this company!
