CodeGen

CodeGen

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What is CodeGen ?

CodeGen is a proven, agile and leading travel technology provider of next generation end-to-end software solutions and reservation systems for the global tourism industry, with an international client list that includes many of the world’s largest travel organisations, including Tour Operators, Parks & Resorts, Airlines, Cruise companies and DMCs.

TravelBox is our flagship product for running call centres and B2C / B2B channels. The system provides complete booking lifecycle management and fulfilment automation from initial enquiry right the way through to travel accounts ledger entry generation.

We specialise in digital transformation and streamlining technical infrastructure to help large travel businesses increase revenue, reduce cost and improve operational efficiencies.

Our USP is our commitment to research and development. We have extensive experience in Artificial Intelligence as well as a large and dedicated team of experts who are focused on helping our clients improve the customer experience. We have developed several additional products that can be integrated with TravelBox to provide an intelligent travel platform or sold separately and integrated to your own systems.

What is CodeGen ?


CodeGen Product Details

TravelBox is our flagship product. This intelligent reservation, retailing and fulfilment platform is capable of supporting the most complex business structures and demanding workflows.

TravelBox provides fast and effective active distribution via web, mobile, external channels (e.g. OTAs) as well as more traditional call centres. Product procurement is supported via a suite of dedicated inventory modules supplemented by external supplier API integrations. This enables your business to seamlessly present direct agreements alongside wholesale services through combined search.

TravelBox offers multiple shopping experience techniques, the traditional styles of shopping cart, pre-built packaging and dynamic packaging are all available. We also provide a hybrid of pre-built & dynamic packaging, Elite Packaging adopts artificial intelligence and action enabling techniques to deliver fluid result weighting.

TravelBox provides complete booking lifecycle management and fulfilment automation from initial enquiry right the way through to travel accounts ledger entry generation. We also provide: TravelBooker- a lightweight SaaS based version of TravelBox, aimed at the nimbler business operation. It utilises the best features of TravelBox to provide niche independent tour operators and travel agents (traditional and OTA) with a booking solution. TravelBox Surf- a web enabling platform for B2C/B2B IBEs. Inspire Personalisation Engine- to provide relevant results throughout the customer Journey. Review Spotter- to improve customer service by analysing the intelligence gathered from customer feedback. Lia- an AI driven chat bot to provide human like interface for frequently asked questions and booking services. Revenue Manager- for optimising revenue using predictive technologies. TravelBox DMC Servicing Platform- enabling Destination Management Companies to seamlessly manage their Suppliers & Resources.


Countries CodeGen Services Available In

Global Reach: We are working with some of the largest blue-chip travel and tourism companies around the world, powering digital and business transformation seamlessly with our technology. Our innovations go beyond travel to deliver high-performance solutions in multiple industries.


CodeGen Pricing

Pricing available on request


CodeGen Support & Customer Service

Our dedicated team of engineers are always geared-up to help the customers to solve their problems and queries as and when they occur.

CodeGen provides a 24X7X365 services for its clients, which is tailored to individual requirements and the agreed commercial model.

For each project, CodeGen Operations Bridge team will allocate a Lead Engineer and several Engineer-Systems roles to provide the required level of support. Dedicated resources are allocated for each project and an Operations Bridge Steering committee will be overlooking all aspects of the project to monitor the progress of the support issues.


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