cloudabove
★★★★★ 5.0 · 210 Reviews
What is cloudabove?
Performance focused Personal web hosting with unparalled, five star support based in the UK
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cloudabove Reviews (210)
- ★★★★★210
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Review Summary
Generated using AI from real user reviews
Cloudabove delivers exceptionally consistent service across customer support, reliability, and value—all 50 reviews award 5 stars with no critical complaints.
Users praise responsive support staff above all else. Reviewers repeatedly highlight fast response times, often measured in minutes to hours rather than days, and describe team members by name (Ryan, Alex, Ashley, Steve) as knowledgeable, patient, and willing to solve problems that extend beyond pure hosting issues. Migration from other providers is a common theme, and users consistently credit Cloudabove's hands-on approach to making the transition smooth and stress-free. Several mention recovering quickly from security incidents or outages. Long-term retention is notable—many customers report 5+ years with the company, some since it operated under a previous name.
Pricing appears competitive without hidden charges—users mention good value relative to larger competitors and appreciate transparent billing. Environmental credentials (carbon offsets and tree-planting) also resonate with some customers. Technical performance receives steady praise, with mentions of fast servers and reliability, though one user notes Cloudabove does not host Windows-based solutions.
The only substantive limitation visible is the absence of Windows hosting support. Otherwise, these reviews present an uniformly positive picture with no trade-offs or dissatisfaction mentioned across the sample.
★★★★★
Wednesday, November 5, 2014
“Wow, sw broadband have been awesome. There customer services who…”
Wow, sw broadband have been awesome. There customer services who helped me migrate from 123reg (who were terrible) over to themselves superseded my expectations and for someone like me who is not particularly clued up when it comes to websites and all this stuff they made the experiences as hassle free and easy as I could ever expect it to have been. Thumbs up to sw broadband for amazing service!
★★★★★
Tuesday, November 4, 2014
“Ive used many a hosting company over the years, but…”
Ive used many a hosting company over the years, but none have come anywhere near SWBroadband. Since ive been with them, Ive never had any downtime for any of my sites and their support is top notch, Highly Recommended :o)
★★★★★
Tuesday, November 4, 2014
“If you don't use this firm stop, smack yourself in…”
If you don't use this firm stop, smack yourself in the face and wake up. I have been using Ryan and the team for 2 years now and i would never consider moving. Support is always spot on...when they say 24 hour support... they mean that, these guys email me when there's any kind of an issue not the other way round. The technical experience of the team is second to none. Keep up the excellent work.
★★★★★
Friday, October 31, 2014
“Brilliant, friendly and always prepared to respond to their customers…”
Brilliant, friendly and always prepared to respond to their customers needs. I recommend South West Broadband to help you grow your business, they've really helped us.
★★★★★
Thursday, October 30, 2014
“Top notch, friendly, helpful. Great Value. I've been with the…”
Top notch, friendly, helpful. Great Value. I've been with the big hosting companies, but these guys beat them hands down in my opinion. Well done
★★★★★
Thursday, October 30, 2014
“Have only just signed with them, and encountered a problem…”
Have only just signed with them, and encountered a problem in transferring a domain name. Excellent prompt service and understanding, with a follow up email outlining the problem and solution, and going the extra mile so that I will know when it's sorted. So far, so very good!
★★★★★
Thursday, October 30, 2014
“SW Broadband got us out of a very difficult situation…”
SW Broadband got us out of a very difficult situation and their staff have been hugely helpful and efficient – brilliant service
★★★★★
Tuesday, October 28, 2014
“We have been customers of SWB for nearly a year…”
We have been customers of SWB for nearly a year now, and not once have we felt disappointed. The team are quick, responsive and super knowledgeable. The supports guys are always willing to help or instruct, and importantly always looking to sort the problem promptly. I would whole heartedly recommend anyone to SWB. They are leaps and bounds ahead of the competition.
★★★★★
Tuesday, October 28, 2014
“I have been with SWBroardband for over a year the…”
I have been with SWBroardband for over a year the support is outstanding and I would recommend them to everybody thanks Ryan , Ashley and the rest of the team :)
★★★★★
Monday, October 27, 2014
“These guys never fail to amaze and delight us! We've…”
These guys never fail to amaze and delight us! We've been with SWB for over two years and the quality of their service and value-for-money is exceptional. They are so helpful - even when (as other reviewers have noted) the problem may not be of their making but rather because of something we have (or have not) done - they are always on hand to help out. Even on a Sunday for goodness' sake! Just outstanding - thanks Ryan and the team.
