cloudabove
★★★★★ 5.0 · 210 Reviews
What is cloudabove?
Performance focused Personal web hosting with unparalled, five star support based in the UK
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cloudabove Reviews (210)
- ★★★★★210
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Review Summary
Generated using AI from real user reviews
Cloudabove delivers exceptionally consistent service across customer support, reliability, and value—all 50 reviews award 5 stars with no critical complaints.
Users praise responsive support staff above all else. Reviewers repeatedly highlight fast response times, often measured in minutes to hours rather than days, and describe team members by name (Ryan, Alex, Ashley, Steve) as knowledgeable, patient, and willing to solve problems that extend beyond pure hosting issues. Migration from other providers is a common theme, and users consistently credit Cloudabove's hands-on approach to making the transition smooth and stress-free. Several mention recovering quickly from security incidents or outages. Long-term retention is notable—many customers report 5+ years with the company, some since it operated under a previous name.
Pricing appears competitive without hidden charges—users mention good value relative to larger competitors and appreciate transparent billing. Environmental credentials (carbon offsets and tree-planting) also resonate with some customers. Technical performance receives steady praise, with mentions of fast servers and reliability, though one user notes Cloudabove does not host Windows-based solutions.
The only substantive limitation visible is the absence of Windows hosting support. Otherwise, these reviews present an uniformly positive picture with no trade-offs or dissatisfaction mentioned across the sample.
★★★★★
Thursday, May 14, 2015
“Execellent company to do business with,great customer support”
Execellent company to do business with,great customer support
★★★★★
Monday, May 11, 2015
“Outstanding customer service. Since we joined SW Broadband problems on…”
Outstanding customer service. Since we joined SW Broadband problems on our sites have always been dealt with quickly and efficiently. The service provided is second to none. We have recommended customers and family members, all are satisfied and impressed. After bad experiences we can say, there are no other hosting companies with that level of competence and customer service. You are truly amazing
★★★★★
Thursday, April 30, 2015
“The Southwest team are always a phone call away, ready…”
The Southwest team are always a phone call away, ready to deal with whatever mess you've got yourself into. Their customer service is stunning and they know what they're doing. If customer service is important to you then southwest broadband is a quality option.
★★★★★
Friday, April 17, 2015
“The migration of my 2 sites was handled very well…”
The migration of my 2 sites was handled very well with excellent communication throughout. Great customer service and follow up care, highly recommend!
★★★★★
Monday, April 13, 2015
“I have several sites hosted with SWbroadband and just cannot…”
I have several sites hosted with SWbroadband and just cannot fault them. The servers are quick and up 99.99% of the time. As others have mentioned, it is the support that makes them stand head and shoulders above the rest. I recommend them to everyone who asks.
★★★★★
Thursday, April 2, 2015
“Absolutely STUNNING customer service, Ryan and the team go out…”
Absolutely STUNNING customer service, Ryan and the team go out of their way to help. Sooooooo many more companies could learn from these guys. 10/10.
★★★★★
Wednesday, March 18, 2015
“Excellent value. Customer support is quick and very helpful. Servers…”
Excellent value. Customer support is quick and very helpful. Servers have had perfect uptime since we stated using the service three years ago. Would certainly recommend and use again.
★★★★★
Monday, March 9, 2015
“These guys are fantastic. They help you with EVERYTHING, and…”
These guys are fantastic. They help you with EVERYTHING, and always in a timely manner. They go above and beyond the scope of what is required for a support team. Also their technical services are excellent, sites don't do down, etc etc. Best I've ever seen.
★★★★★
Wednesday, March 4, 2015
“Though it's only been a few days I have been…”
Though it's only been a few days I have been with this company saw glowing reviews about this company and I can't say I have been deceived. Always nice to talk to by email, extremely approachable nice support and will be highly interesting seeing how far I can go with them to host my online applications. Very impressed so far.
★★★★★
Sunday, March 1, 2015
“They are very very very good, i been with big,…”
They are very very very good, i been with big, small, uk base, us base, india base, web hosting companies and they where all rubish, joined the Sw broadband on 2013 and they are very good, and cheap for the service, really happy with them
