clixifix® is one of the fastest-growing property & construction technology companies in the UK. clixifix® defect and repair resolution software, reduces time spent on administration, delivers lower costs and higher customer satisfaction.
clixifix® empowers construction companies and property managers to deliver more efficient defect management and repair services. We do this via our simple, powerful management platform.
Our Ticket feature reconciles all your customer support issues and defects and manages them from one place. Tickets have simple Key Performance Indicators (KPI’s) with agreed service level response times which can be assigned to team members and sub-contractors.
Through an innovative combination of real-time updates, automation and instant metrics, clixifix® saves our clients 2 days on average in admin time.. PER USER! Defect & Repair costs can also be agreed in advance for chargeable works and collateral damage.
Deliver unprecedented customer service to your clients by giving them direct access to their project and property. Collaboration shouldn’t happen outside of your clixifix® account. Make it simple for all parties to work on issues and keep everyone involved in the conversation.
All updates, comments, emails and job-specific information will be automatically organised and time stamped. A lot of information on issues gets lost in handoffs, we think all of this should be saved automatically for you.
Your customers want to talk to you about defects & repairs—make it easy for them. Even in the most challenging times, our platform is flexible and empowers your homeowners, residents, joint venture partners and housing associations with free access to their tailor-made portals and handover collateral.