Clixifix

Clixifix

2 Reviews · Last reviewed on 01 November 2016

What is Clixifix?

Housebuilders and Commercial Contractors struggling with your Customer Care approach, here's the solution. clixifix® defect and repair resolution software will deliver lower costs and higher customer satisfaction.

Customers are the only reason that your Construction business exists. Handling customer care complaints is something that many Housebuilders and Contractors struggle with; however it costs much more time, money and effort to gain new customers than it does to retain existing ones.

clixifix was designed to take the headache out of Customer Care by putting all of your reported issues in a single place, enabling you, your team, your clients and your Sub-contractors to manage them together from one secure shared application.

Serchen Index

58.00
16
Employees
2
Reviews
1,385
Followers
N/A
Likes

Clixifix Key Features

No software to install, 100% web based

Invite unlimited Team members...

Comprehensive reports

Nominate Contractors / Maintenance Teams

Company wide KPI's

Capture defects & issues with Tickets

Digital signatures on completion of work

Defect management software

Snagging Software

Homeowners / Residents portal.

Similar to Clixifix

Buildcloud

Buildcloud

Construction Management..

2

N/A

295

3,002
BaseStone

BaseStone

Construction Management..

10

N/A

1,058

78
4PS

4PS

Construction Management..

217

N/A

583

N/A
Biosite Systems Ltd

Biosite Systems Ltd

Construction Management..

73

15

2,342

N/A
24onoff

24onoff

Construction Management..

7

13

30

2,092
Archtechpro

Archtechpro

Construction Management..

1

19

65

57
BuildingWorks

BuildingWorks

Construction Management..

2

330

53

53
Archdesk

Archdesk

Construction Management..

17

N/A

222

N/A
4PS UK

4PS UK

Construction Management..

24

8

N/A

16

Clixifix Reviews

5.0

Excellent!

2 Reviews

Last reviewed on
01 November 2016

What do you think?

Help other software buyers make informed decisions.

Write a review

Wednesday, November 2, 2016

Most software that is used for Customer Service is cobbled together from an Accounting or Purchasing package and is difficult to use as the required features to do the job effectively just aren't there.

With clixifix you don't have this problem. It is designed solely for the purpose of looking after your customer, engaging contractors to be responsible for their issues and to hold relevant information for clients. This could be anything from meter readings to appliance manuals to help cards. Clixifix keeps everything in one place and is easily searchable.

The reporting features are great for board reports, client reports and even contractor meetings. These are in the form of graphs and pie charts and are easily downloadable into various file types.

The best part of all is you only pay for open properties and you only start paying for them once the handover date is registered, which means you can add them to the system in readiness. Once they are out of warranty and archived they drop from the monthly charges.

The development team have worked long and hard to get this system near perfect but they are always open to ideas from people who are using the system to make it even better and because this is done in-house, it doesn't take months and years to bring it on board.

1 of 1 people found this review helpful.
Did you find this review helpful?

Tuesday, October 25, 2016

Verified Review

As someone not from the building industry, I had little understanding of the Customer Care process for Home Builders... Especially for new homes. After using the clixifix software and gaining an understanding of the rigors of new home snagging I have a new-found respect for the software designers. It literally answers every question when it comes to customer care. It's transparency enables clients to keep tabs on sub-contractors which adds an extra layer of accountability to field teams. The ability to upload photos of defects etc eliminates any confusion saving time and money on unnecessary call-outs. Would recommend to any commercial or residential builder who wants to continuously monitor and improve on their service delivery.

2 of 2 people found this review helpful.
Did you find this review helpful?

This page was last updated 13 February 2020 08:13