BrightHR

BrightHR

49 Reviews · Last reviewed on 10 December 2019

What is BrightHR?

BrightHR is a cloud-based HR software for SMEs that helps to manage holiday requests, absence and rotas efficiently, in real-time.

11,227 UK businesses trust BrightHR for their HR management. And we’ve now launched our award-winning HR software in Ireland and Canada.

Serchen Index

57.59
73
Employees
49
Reviews
N/A
Followers
1,437
Likes

BrightHR Key Features

Absence Calendar

Absence Management

Attendance Management

Automatic Notifications

Customisable Reporting

Document Storage

Employee Database

Employee Self Service

HR Management

Employment Law Advice

What is BrightHR?


BrightHR Product Details

BrightHR's simple to use software allows you to manage staff holidays, TOIL, sickness and lateness in a click and the mobile apps means that you can do this from anywhere in the world.

No more needing to be in the office to approve holiday requests. And you can use BrightHR to plan and share staff rotas so that your employees can easily see when they are working without any hassle.

BrightHR also provides unlimited cloud storage for HR documents, so you can ditch the filing cabinets and endless bits of paper and be confident that you have everything saved in one place. And that’s not all…

Blip! is a free clocking in and out app available for BrightHR customers and is the perfect way for SMEs to track working hours without old-fashioned clocking cards. Simply use the free app and QR codes for your staff to 'blip' in and out and generate a log of who's in the workplace at any point.

Plus, manage staff expenses with ease and approve them on the go with PoP (proof of purchase), our new app which is free for BrightHR customers.

As well as award-winning software and apps, BrightHR offers expert advice helplines to answer all of those tricky questions about employment law and health & safety.


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BrightHR Reviews

4.8

Excellent!

49 Reviews

Last reviewed on
10 December 2019

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Tuesday, December 10, 2019

from Vichag Ltd (11 - 25 Employees)

Simon is helpful and a good Account Manager to work with

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Friday, December 6, 2019

from HCO Group limited (11 - 25 Employees)

Having not used the software a great deal I feel I cannot leave a 5* review. This will hopefully change with time as my initial impression is great, the software is very intuitive and it seems there is a lot of great additions on the horizon. Also, the customer service seems great and Simon our account manager has been very helpful.

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Wednesday, December 4, 2019

from Midland Border East Skillnet (2 - 10 Employees)

I spoke with Simon Nguyen today and he is so helpful and polite, condsiderate and no question is too silly to ask!! Appreciate his help in setting me up on BrightHR.
Kind regards
Sue Kyle

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Tuesday, December 3, 2019

from Pegasus Property Management Ltd T/A Morris Sales & Lettings (2 - 10 Employees)

Found BrightHR to be everything I hoped it would be. Simple, Clear, and available at the click of a button ( or 2). My colleagues are already using it to log their holiday requests and I feel there is an extra element of professionalism about my company because I am using BrightHR

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Tuesday, December 3, 2019

from Polytec Ltd (2 - 10 Employees)

Had discussion with Adekeji Osundina this morning, who explained things really clearly. This was an excellent opportunity to see how powerful but easy to use Bright HR will be.

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Wednesday, November 27, 2019

from A J Services Brick Cutters Ltd (11 - 25 Employees)

Very helpful in showing us how to use the system, explained things very clearly and listened to any questions we had.
Looking forward to using the system and feel happy that there is always help at the end of the phone.

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Wednesday, November 27, 2019

from BESPOKE CIVILS SOLUTIONS LTD (2 - 10 Employees)

Bright HR is a very good system, easy to use and helpful tool which will benefit our company greatly.

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Wednesday, November 27, 2019

from Mantaray (2 - 10 Employees)

Thanks Alex

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Friday, November 22, 2019

from Bodystreet (2 - 10 Employees)

Informative but easy to listen too.
Made me all at ease before ending call.

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Thursday, November 21, 2019

Verified Review

from Newman Hire Co LTD (11 - 25 Employees)

Had a training call with Alexandra MacRae, who was very friendly, helpful and patient, considering how slow our internet was today. Would recommend to others.

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Wednesday, November 20, 2019

from Wigleys (2 - 10 Employees)

Great system - Easy to Navigate - Great Customer Support Team

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Tuesday, November 19, 2019

from Willington Street Hair Team Limited (2 - 10 Employees)

Excellent service today by Simon Nguyen.

Could not ask for better.

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Wednesday, November 13, 2019

from Battersea Spanish (2 - 10 Employees)

Great customer support from Pete, Sam and Tanisha! We're off to a great start.

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Wednesday, November 13, 2019

from Lip Aesthetics and Training Academy Ltd (2 - 10 Employees)

Absolute fantastic service, talked me through everything with ease.

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Tuesday, November 12, 2019

from Flowers By Kirsty (2 - 10 Employees)

Very pleased with everything so far.

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Monday, November 11, 2019

from NORTHWICH TYRES AUTOCARE LTD D (2 - 10 Employees)

Excellent service over the telephone, very friendly too

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Sunday, November 10, 2019

from Northern Community Pathways (26 - 50 Employees)

Although we have only just signed up for this service it seems an excellent value for money service.

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Sunday, November 10, 2019

from Seasonal Outdoor Services (2 - 10 Employees)

Would be helpful if blip linked to bright hr to automatically record lateness but other than that the service is good

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Friday, November 8, 2019

from James Christopher Consulting Ltd (11 - 25 Employees)

It was a very informative call with Simon Nguyen, he covered everything in detail. I cant wait to get to grips with the system and use it to its full potential and get rid of even more paper. Being able to keep all contacts and documents together is great for Directors. Thank You

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Friday, November 8, 2019

from Pall Mall Resources Ltd (51 -100 Employees )

The company offer a great service with quick respond if you have any questions.

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Friday, November 8, 2019

from Sunflower Public House (11 - 25 Employees)

Samantha Tunney called me and talked me through my initial set up on Bright HR. I am a total Luddite when it comes to technology so wasn't looking forward to it! But she was extremely helpful and very patient. I'm now an expert! Thank you.

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Wednesday, November 6, 2019

from MGI Recruitment (11 - 25 Employees)

The call today with instruction of use by Adekeji was very clear and easy to use. Adekeji was knowledgeable and was able to answer all my questions. I feel secure using BrightHR after his instruction today.

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Tuesday, November 5, 2019

from TTC Care Services Limited (2 - 10 Employees)

The customer services is second to none, very knowledgeable customer support team.
Self explanatory software with ease of use and user friendly.

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Monday, November 4, 2019

Verified Review

from Arctica (11 - 25 Employees)

Great piece of software that's a huge help to our business. Alex MacRae on the helpdesk was an absolute star helping me to set it up too.

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Monday, November 4, 2019

from Aromatic Ingredients / Phoenix Aromas Europe (26 - 50 Employees)

Easy-to-use and intuitive software, more so than hronline which we previously used.

There are a few improvements that could be made, for example existing working time patterns can't be edited so you have to create a new one each time there is a change to someone's hours, and there are missing fields in staff profiles which were previously available with hronline, hence the 4 out of 5 rating for Features. However, there are some great new features not previously available with hronline, such as teams, and the ability to choose whether you want to share docs that you've uploaded with the employee.

The training from Alex was excellent and Customer Service is always very responsive.

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Thursday, October 31, 2019

from Ballynagran (11 - 25 Employees)

The helpdesk did a great job talking me through the setup. Thanks Sam Tunney. Looking forward to using BrightHR to its full potential.

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Tuesday, October 29, 2019

Verified Review

from Andy's Garden Maintenance (1 Employee)

Nice and simple software to use. Alex helped talk me through it and was so easy to set up.

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Monday, October 28, 2019

from The Panic Room Escape Ltd (51 -100 Employees )

This is a nice versatile system. Enabling you to store all of your staff HR data in one place. You are able to upload documents and choose whether to keep them internal only by hiding them from the staff App.

The holiday system if you have workers on variable hours could do with some extra work as it only shows holiday in hours, which for us we prefer in days, but that is just personal preference.

We use wheniwork as a rota software, and if the rota software could match that for Bright HR with a built in Holiday Calculator to be autonomous I would rate this application as 5 star. It is very good that said, and the only star taken off is purely for how our business works, however I feel that there are alot of other business that this would help.

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Monday, October 28, 2019

from Tower Medical Centre (2 - 10 Employees)

very user friendly. great customer support

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Friday, October 25, 2019

from doll beauty (101 - 250 Employees)

excellent tool :)

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Friday, October 25, 2019

from Seaham safety Services Ltf (2 - 10 Employees)

Very good customer Service

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Thursday, October 24, 2019

from IMP (11 - 25 Employees)

Great site and great service

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1 of 1 people found this review helpful.
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Tuesday, October 22, 2019

from The Buy2Let Shop (11 - 25 Employees)

I called the help desk very frustrated because I couldn't log a new employee. Mathew Rhodes was extremely helpful and made light of the situation, which helped me not get so stressed resolving the matter allot faster.

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1 of 1 people found this review helpful.
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Monday, October 21, 2019

Verified Review

from Galro (Ireland) ltd (11 - 25 Employees)

a valuable service to small organisations with a helpful support team when you need them.

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1 of 1 people found this review helpful.
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Friday, October 18, 2019

from DND ELECTRICAL ENGINEERING LT. (2 - 10 Employees)

Samantha Tunney was very helpful and informative and made the whole experience very straight forward and understandable.

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1 of 1 people found this review helpful.
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Thursday, October 17, 2019

from Dublin Skin and Laser Clinic (2 - 10 Employees)

We are new to the system but so far so good, the exception to this is that the system doesn't have bank holidays for Ireland built in to it which is frustrating. This should perhaps have been taken care of before selling it to companies in Ireland.

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1 of 1 people found this review helpful.
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Thursday, October 17, 2019

from Robert Keith Ltd.

Samantha was great, very clear & make it easy to follow & understand

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2 of 2 people found this review helpful.
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Tuesday, October 15, 2019

Verified Review

from Discovery Credit Union Ltd

The Introduction was helpful and aided our thinking in how to support employees to cope with changes to a new rota, annual leave cover. It is a good start to information management as we transition from a paper office.

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1 of 1 people found this review helpful.
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Thursday, October 10, 2019

from Beautiful Touch

Joshua was very helpful and very patient with me ??

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1 of 1 people found this review helpful.
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Thursday, October 10, 2019

from Purseglove Property

Fantastic software, we've just had our initial training so cannot comment on the longer term use, but the features look to be amazing and the training with Hannah was brilliant. Looking forward to start using the system.

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1 of 1 people found this review helpful.
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Tuesday, October 8, 2019

from Strongs Cafe & Bistro

Great service all around

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1 of 1 people found this review helpful.
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Tuesday, October 8, 2019

from Curves Knockloyn Gym

Adekeji Osundina was very professional and helpful throughout our conference call. As a new member, I found the software simple and easy to use, great for small business owners and look forward to implementing it in my business. Staff are very friendly and helping can contact the same person if I have any issues with my software.

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1 of 1 people found this review helpful.
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Monday, October 7, 2019

from Evergen Systems Ltd.

Alexandra was fantastic, everything was explained clearly and its surprisingly easy - so far anyway! Very good introduction to the system and we're looking forward to getting started using it. Thanks Alex!

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2 of 2 people found this review helpful.
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Monday, October 7, 2019

from We Protect Glass

Very user friendly with helpful staff for back-up!

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1 of 1 people found this review helpful.
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Monday, October 7, 2019

from ORSAS

Alex answered all my questions with patience and in detail

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Friday, October 4, 2019

from Lanskey Ltd t/a Blooming Baskeys

I think this will be a very practical service. It is well suited for a small company and saves time when collecting time worked data for payroll.
It is great that employees have access to important company documents and reference same. Employees are kept up to date no matter where they are.

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1 of 1 people found this review helpful.
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Friday, October 4, 2019

from Pickett Ltd

So far so good. Tried to move over from HR online last year and there were things I didn't get on with so we stuck with HR online. However, most of the issues we had have now been rectified so we are looking to move over again. Customer service so far has been excellent.

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1 of 1 people found this review helpful.
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Wednesday, October 2, 2019

from Monarch Recruitment Ltd

Such an easy system to use, an added bonus is that all employees can download the app and use on the go!

Highly recommend BrightHR to any new business wishing to simplify the storing and managing of their HR function

1 of 1 people found this review helpful.
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Wednesday, October 31, 2018

from Harbeth Audio Limited

Persuaded by our HR support firm Peninsula to try this. Starts off very easy but you cannot delete a working time pattern once set up. Also care as it tends to use the default even if you have set up the employee and allocated the correct working time patter.. You also cannot delete a working time pattern. Also had a training call booked for 9.30 this morning but no call. No facility when you start part way through a holiday year to enter how many days an employee has left. What do I like? Easy to enter info and for staff to be able to update things, holiday requests and if we stick with it then to get Blip and staff can log their working time.

2 of 3 people found this review helpful.
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This page was last updated 10 December 2019 00:54