BrightHR

BrightHR

100 Reviews · Last reviewed on 04 May 2020

What is BrightHR?

BrightHR is a cloud-based HR software for SMEs that helps to manage holiday requests, absence and rotas efficiently, in real-time.

Over 25,000 businesses trust BrightHR for their HR management. And we’ve now launched our award-winning HR software in Ireland, Canada, Australia and New Zealand.

Serchen Index

84.54
140
Employees
180
Subscribers
3,203
Followers
1,587
Likes

BrightHR Key Features

Absence Calendar

Absence Management

Automatic Notifications

Document Storage

Employee Database

Employee Self Service

HR Management

Clocking in / out

Expense Management

Rota and Shift Planning

What is BrightHR?


BrightHR Product Details

BrightHR's simple to use software allows you to manage staff holidays, TOIL, sickness and lateness in a click and the mobile apps means that you can do this from anywhere in the world.

No more needing to be in the office to approve holiday requests. And you can use BrightHR to plan and share staff rotas so that your employees can easily see when they are working without any hassle.

BrightHR also provides unlimited cloud storage for HR documents, so you can ditch the filing cabinets and endless bits of paper and be confident that you have everything saved in one place. And that’s not all…

Blip! is a free clocking in and out app available for BrightHR customers and is the perfect way for SMEs to track working hours without old-fashioned clocking cards. Simply use the free app and QR codes for your staff to 'blip' in and out and generate a log of who's in the workplace at any point.

Plus, manage staff expenses with ease and approve them on the go with PoP (proof of purchase), our new app which is free for BrightHR customers.

As well as award-winning software and apps, BrightHR offers expert advice helplines to answer all of those tricky questions about employment law and health & safety.


BrightHR Support & Customer Service

BrightHR customers can quickly raise a support case, enter a few details and we will be straight back in touch. Our friendly support team are also available 8am-5.30pm Monday-Friday for any technical advice.


BrightHR Pricing

Starting price £3.00/month.


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BrightHR Reviews

4.8

Excellent!

100 Reviews

Last reviewed on
04 May 2020

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Monday, May 4, 2020

Simon was very helpful, and the set up videos were a big help.

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Monday, May 4, 2020

Excellent Service. Very informative and useful.

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Friday, May 1, 2020

Very patient and was able to answer all questions. The setting up of staff will take some getting used to but other than that all looks very good.

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Thursday, April 30, 2020

Very easy and useful to have to help run the business more efficiently.

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Thursday, April 30, 2020

A really good system and easy to use.

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Monday, April 27, 2020

Sam explained it very well

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Monday, April 27, 2020

Just started using BrightHR this week and so far I am finding it very helpful and will consolidate all of our staff data in one secure place.
The advice and training received so far has also been great.

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Thursday, April 23, 2020

Verified Review

I've just had the initial training - all looks good so far. More likely to recommend once I've used the software more and know it better.

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Thursday, April 23, 2020

We have just started using Bright HR in conjunction with Peninsula advice. So far everything has been really straightforward to set up and all staff have been helpful and responses to queries have been thorough and prompt. Bright HR is going to save us a lot of time around keeping track of staff data changes etc.

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Thursday, April 23, 2020

Polite staff easy to use.A very useful tool for employers and employees alike

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Thursday, April 23, 2020

Easy to use and so much to access,
I spoke to Dan and Lucy, extremely helpful, clear instructions and lovely to talk to

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Thursday, April 23, 2020

I have just completed the training session with Simon online and it was fantastic, looks very easy to use and explained really well..... looking forward to getting started!

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Thursday, April 23, 2020

BrightHR was recommended to us by our accountant... He said it was an extremely useful tool for us to use, and rightly so! We’ve just had our BrightHR software training with Samantha, and she explained it very well. This software will save us so much time and effort when it comes to rotas, absences, holiday entitlements etc. This frees up valuable time, that can be used elsewhere. Would highly recommend! A*

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Tuesday, April 21, 2020

Verified Review

Just started using Bright HR, Hannah has been brilliant. Computers and software aren't my strongest point but she has been great taking her time with me. She will become an asset to my business. I wish I had used Bright HR 5 years ago when my business began

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Monday, April 20, 2020

Simon has been excellent

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Monday, April 20, 2020

I am looking forward to using this service as it will save a lot of admin time. Thanks to Hannah Malarky for explaining the process and making so easy to understand

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Monday, April 20, 2020

Verified Review

From the start I was very impressed by the quality of service and product features. Would definitely recommend BrightHR highly

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Monday, April 20, 2020

Only just signed up but the process has been easy so far with very helpful team helping to navigate the system. Looking forward to implementing it

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Monday, April 20, 2020

Really couldn't fault the Bright HR system and team. Everyone is always so pleasant to talk to and so helpful! The staff also find it really easy to navigate around the website.

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Friday, April 17, 2020

Great friendly service would highly recommended my friends

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Friday, April 17, 2020

Looking forward to using the Service provided by BrightHR. The process was very well explained by Simon Nguyen. Thank you.

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Thursday, April 16, 2020

Simon explained everything making it easy to understand and ran through everything with me.

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Thursday, April 16, 2020

Value for Money - unsure of costings

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Thursday, April 16, 2020

We are really happy to be starting our journey with bright HR. It is simple to use and will finally organise us properly. Thomas was great explaining everything in a friendly and easy to understand manner!

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Wednesday, April 15, 2020

So happy to now be onboard with BrightHR. I can finally move on from an old, paper based HR system which was very time consuming. The training I received from my account manager was very helpful in getting me started!

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Wednesday, April 15, 2020

very helpful induction from Tom Phillips this afternoon

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Wednesday, April 15, 2020

First time user. Will save a lot of time and hassle. Very well explained

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Tuesday, April 14, 2020

As a new client with Bright HR i am very happy with their portal for its ease of use and resources

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Wednesday, April 8, 2020

The IT technician- Lucy Fagan, is an absolute credit to your company , excellent patience and clear guidance.
An absolute credit.

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Wednesday, April 8, 2020

Matthew gave great help to me this morning. He explained as best he could via phone.

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Wednesday, April 8, 2020

Initiially I thought this would be difficult to use as our employees have such variable work patterns but once given the initial details, it looks like we will engage better with staff.

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Wednesday, April 8, 2020

I had an issue with updating leave, I logged a help request and Matthew R called and talked me through how to resolve the issue. Matthew was extremely helpful (and patient). Thank you Matthew.

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Wednesday, April 8, 2020

We design & install kitchens and bathrooms and personally I don’t like using anything electronic but HR is a business necessity and fortunately Samantha guided me through the BrightHR setup and registration very patiently and skilfully.
The package looks very easy to use and given some input from myself I’m sure it will benefit my company and employees.

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Wednesday, April 8, 2020

Bright HR and BrightSafe products looks very easy to use and will add value to our business both from a pharmacy branch level and head office level. Simon Nguyen who walked us through both dashboards was very thorough and helpful

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Wednesday, April 8, 2020

Thank you Matthew R for your quick response and taking the time to explain my enquiry. :)

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Wednesday, April 8, 2020

Great advice and service on the telephone today.

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Wednesday, April 8, 2020

Matthew R provided excellent customer support. He was professional, knowledgeable and very helpful. An asset to your team!

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Monday, April 6, 2020

BrightHR is an excellent product

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Thursday, April 2, 2020

Matthew gave wonderful technical support today. It's a new system to us and some settings weren't displaying correctly. He identified as a data cache problem and it was quickly resolved. Brilliant customer service - thank you Matthew.

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Thursday, March 19, 2020

Verified Review

one of our employees was having issues logging onto the BrightHR & BLIP apps. Joshua was extremely helpful (and patient) while helping me to resolve this issue. it has been successfully resolved, thank you very much

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Wednesday, March 18, 2020

Staff all so helpful and nothing is too much trouble. Any issues, they are quick to try and help you resolve them in line with Employment Law and procedures.

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Wednesday, March 18, 2020

Verified Review

Can't say enough about this system. We joined a few days ago and so far it has been really easy to set up and the support we have had from the team in answering some niggly questions has been excellent - very rapid service and knowledgeable. Mathew R gave me great service this morning in helping me set up part time holidays.
I really like the fact that the staff can now track their own holidays and allowances. We've just downloaded BLIP and will be looking into merging that with Bright HR too.
excellent product with excellent service .

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Tuesday, March 10, 2020

Fantastic service and great product which helps me get on with running my business. My employees love how easy it is to log holidays and TOIL and they love using the new Blip feature! Great service and support whenever I call. Very pleased overall

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Monday, March 9, 2020

As someone who is more c9mfortable with an excel spreadsheet and endless amounts if paper, I was very nervous about using a people management software option but so glad I did. From the moment I got the first call, they slowly went 5hrougg the system, understood what I needed and made it very easy to understand. After my demo, regular offers if support from the customer service team was very much appreciated. I have a free expense app and a clocking in system which I'm using with some quality features. Overall, so pleased I found brighthr it's been a first class experience so far

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Thursday, January 16, 2020

Verified Review

I enjoyed the training on BrightHr, provide by Simon Nguyen. Simon was knowleadgeble, thorough & friendly. I have just started using the system, but I am confident it will be of great benefit to JAD Joinery Ltd going forward. I would like to thank Simon for his assistance & for getting us set up today.

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Thursday, January 16, 2020

I have found that it is very easy to navigate the system and the training received from Simon today was very helpful.
It is also helpful to have the contact details for Simon in case I need further help. The idea of a webinar is also very assuring.

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Friday, January 10, 2020

What a great, easy to navigate system.
We previously had no HR software system, so this is perfect for our Business

Simon was fantastic and made the whole process so much easier - I cannot praise him highly enough.

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Tuesday, January 7, 2020

Fab training

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Friday, January 3, 2020

Simon was very helpful and clear in his explanation of Bright Hr

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Friday, December 20, 2019

Seems like a really easy system to use for tracking and managing holidays.

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Monday, December 16, 2019

Alexandra was super helpful a few weeks ago with guiding me through the BrightHR system. She was very patient and informative with any queries that I had.
We are looking forward to using the system in 2020!

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Tuesday, December 10, 2019

Simon is helpful and a good Account Manager to work with

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Friday, December 6, 2019

Having not used the software a great deal I feel I cannot leave a 5* review. This will hopefully change with time as my initial impression is great, the software is very intuitive and it seems there is a lot of great additions on the horizon. Also, the customer service seems great and Simon our account manager has been very helpful.

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Wednesday, December 4, 2019

I spoke with Simon Nguyen today and he is so helpful and polite, condsiderate and no question is too silly to ask!! Appreciate his help in setting me up on BrightHR.
Kind regards
Sue Kyle

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Tuesday, December 3, 2019

Found BrightHR to be everything I hoped it would be. Simple, Clear, and available at the click of a button ( or 2). My colleagues are already using it to log their holiday requests and I feel there is an extra element of professionalism about my company because I am using BrightHR

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Tuesday, December 3, 2019

Had discussion with Adekeji Osundina this morning, who explained things really clearly. This was an excellent opportunity to see how powerful but easy to use Bright HR will be.

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Wednesday, November 27, 2019

Very helpful in showing us how to use the system, explained things very clearly and listened to any questions we had.
Looking forward to using the system and feel happy that there is always help at the end of the phone.

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Wednesday, November 27, 2019

Bright HR is a very good system, easy to use and helpful tool which will benefit our company greatly.

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Wednesday, November 27, 2019

Thanks Alex

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Friday, November 22, 2019

Informative but easy to listen too.
Made me all at ease before ending call.

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Thursday, November 21, 2019

Verified Review

Had a training call with Alexandra MacRae, who was very friendly, helpful and patient, considering how slow our internet was today. Would recommend to others.

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Wednesday, November 20, 2019

Great system - Easy to Navigate - Great Customer Support Team

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Tuesday, November 19, 2019

Excellent service today by Simon Nguyen.

Could not ask for better.

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Wednesday, November 13, 2019

Great customer support from Pete, Sam and Tanisha! We're off to a great start.

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Wednesday, November 13, 2019

Absolute fantastic service, talked me through everything with ease.

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Tuesday, November 12, 2019

Very pleased with everything so far.

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Monday, November 11, 2019

Excellent service over the telephone, very friendly too

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Sunday, November 10, 2019

Although we have only just signed up for this service it seems an excellent value for money service.

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Sunday, November 10, 2019

Would be helpful if blip linked to bright hr to automatically record lateness but other than that the service is good

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Friday, November 8, 2019

It was a very informative call with Simon Nguyen, he covered everything in detail. I cant wait to get to grips with the system and use it to its full potential and get rid of even more paper. Being able to keep all contacts and documents together is great for Directors. Thank You

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Friday, November 8, 2019

The company offer a great service with quick respond if you have any questions.

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Friday, November 8, 2019

Samantha Tunney called me and talked me through my initial set up on Bright HR. I am a total Luddite when it comes to technology so wasn't looking forward to it! But she was extremely helpful and very patient. I'm now an expert! Thank you.

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Wednesday, November 6, 2019

The call today with instruction of use by Adekeji was very clear and easy to use. Adekeji was knowledgeable and was able to answer all my questions. I feel secure using BrightHR after his instruction today.

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Tuesday, November 5, 2019

The customer services is second to none, very knowledgeable customer support team.
Self explanatory software with ease of use and user friendly.

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Monday, November 4, 2019

Verified Review

Great piece of software that's a huge help to our business. Alex MacRae on the helpdesk was an absolute star helping me to set it up too.

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Monday, November 4, 2019

Easy-to-use and intuitive software, more so than hronline which we previously used.

There are a few improvements that could be made, for example existing working time patterns can't be edited so you have to create a new one each time there is a change to someone's hours, and there are missing fields in staff profiles which were previously available with hronline, hence the 4 out of 5 rating for Features. However, there are some great new features not previously available with hronline, such as teams, and the ability to choose whether you want to share docs that you've uploaded with the employee.

The training from Alex was excellent and Customer Service is always very responsive.

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Thursday, October 31, 2019

The helpdesk did a great job talking me through the setup. Thanks Sam Tunney. Looking forward to using BrightHR to its full potential.

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Tuesday, October 29, 2019

Verified Review

Nice and simple software to use. Alex helped talk me through it and was so easy to set up.

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Monday, October 28, 2019

This is a nice versatile system. Enabling you to store all of your staff HR data in one place. You are able to upload documents and choose whether to keep them internal only by hiding them from the staff App.

The holiday system if you have workers on variable hours could do with some extra work as it only shows holiday in hours, which for us we prefer in days, but that is just personal preference.

We use wheniwork as a rota software, and if the rota software could match that for Bright HR with a built in Holiday Calculator to be autonomous I would rate this application as 5 star. It is very good that said, and the only star taken off is purely for how our business works, however I feel that there are alot of other business that this would help.

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Monday, October 28, 2019

very user friendly. great customer support

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Friday, October 25, 2019

excellent tool :)

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Friday, October 25, 2019

Very good customer Service

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Thursday, October 24, 2019

Great site and great service

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Tuesday, October 22, 2019

I called the help desk very frustrated because I couldn't log a new employee. Mathew Rhodes was extremely helpful and made light of the situation, which helped me not get so stressed resolving the matter allot faster.

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Monday, October 21, 2019

Verified Review

a valuable service to small organisations with a helpful support team when you need them.

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Friday, October 18, 2019

Samantha Tunney was very helpful and informative and made the whole experience very straight forward and understandable.

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Thursday, October 17, 2019

We are new to the system but so far so good, the exception to this is that the system doesn't have bank holidays for Ireland built in to it which is frustrating. This should perhaps have been taken care of before selling it to companies in Ireland.

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Thursday, October 17, 2019

Samantha was great, very clear & make it easy to follow & understand

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Tuesday, October 15, 2019

Verified Review

The Introduction was helpful and aided our thinking in how to support employees to cope with changes to a new rota, annual leave cover. It is a good start to information management as we transition from a paper office.

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Thursday, October 10, 2019

Joshua was very helpful and very patient with me ??

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Thursday, October 10, 2019

Fantastic software, we've just had our initial training so cannot comment on the longer term use, but the features look to be amazing and the training with Hannah was brilliant. Looking forward to start using the system.

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Tuesday, October 8, 2019

Great service all around

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Tuesday, October 8, 2019

Adekeji Osundina was very professional and helpful throughout our conference call. As a new member, I found the software simple and easy to use, great for small business owners and look forward to implementing it in my business. Staff are very friendly and helping can contact the same person if I have any issues with my software.

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Monday, October 7, 2019

Alexandra was fantastic, everything was explained clearly and its surprisingly easy - so far anyway! Very good introduction to the system and we're looking forward to getting started using it. Thanks Alex!

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Monday, October 7, 2019

Very user friendly with helpful staff for back-up!

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Monday, October 7, 2019

Alex answered all my questions with patience and in detail

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Friday, October 4, 2019

I think this will be a very practical service. It is well suited for a small company and saves time when collecting time worked data for payroll.
It is great that employees have access to important company documents and reference same. Employees are kept up to date no matter where they are.

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Friday, October 4, 2019

So far so good. Tried to move over from HR online last year and there were things I didn't get on with so we stuck with HR online. However, most of the issues we had have now been rectified so we are looking to move over again. Customer service so far has been excellent.

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Wednesday, October 2, 2019

Such an easy system to use, an added bonus is that all employees can download the app and use on the go!

Highly recommend BrightHR to any new business wishing to simplify the storing and managing of their HR function

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Wednesday, October 31, 2018

Persuaded by our HR support firm Peninsula to try this. Starts off very easy but you cannot delete a working time pattern once set up. Also care as it tends to use the default even if you have set up the employee and allocated the correct working time patter.. You also cannot delete a working time pattern. Also had a training call booked for 9.30 this morning but no call. No facility when you start part way through a holiday year to enter how many days an employee has left. What do I like? Easy to enter info and for staff to be able to update things, holiday requests and if we stick with it then to get Blip and staff can log their working time.

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This page was last updated 04 May 2020 00:41