Apollo Practice Management, LLP
★★★★★ 4.8 · 21 Reviews
What is Apollo Practice Management, LLP?
Apollo Practice Management is a SAAS-based Physical Therapy practice management software. Apollo Practice Management relieves clinicians, practitioners, and clinical staff from devices, hardware and day to day systems management. Served over the cloud Apollo is secure and HIPAA compliant. Access your account securely from multiple devices at any time and can know exactly where you are with your finances, patient load(s), staff responsibilities and scheduling in one go. This allows you to focus on your practice, improve your efficiency in manageability, and yet reduces your costs in maintenance.
Alternatives to Apollo Practice Management, LLP
Phoenix Go PTSpotlightPhoenix Ortho introduces Phoenix Go PT, the latest advancement in electronic health record (EHR) access designed specifically… Learn more about Phoenix Go PT.
ClinicientSpotlightClinicient’s core mission is a noble one: to reward great care through partnerships with the clinicians we serve. We do this by… Learn more about Clinicient.
Alliance Hand and Physical TherapyAlliance specializes in Aquatic therapy, Physical therapy, Hand therapy, Lymphedema, Massage therapy, and both land and aquatic… Learn more about Alliance Hand and Physical Therapy.
BPM RxBPM Rx Inc. helps you motivate your health and fitness clients with high-impact exercise handouts. Version 2.0 has nearly 1300… Learn more about BPM Rx.
Cedaron MedicalSince Cedaron's founding with a NASA grant in 1990, the company's objective has been to create cutting edge medical software… Learn more about Cedaron Medical.
ClassFitClassfit allows you to manage your classes in one easy application. Not only will it reduce admin time but the search… Learn more about ClassFit.
Double Time DocsDouble Time Docs is an EdTech company, providing online software for the Special Ed field. The Double Time Docs SaaS is an… Learn more about Double Time Docs.
eTherapyDocsPractice Management software designed specifically for physical therapists, occupational therapists, and speech-language… Learn more about eTherapyDocs.
FiizioSoftFiizio helps grow rehab and wellness practices, expand their client-base and add new revenues, by helping them create and offer… Learn more about FiizioSoft.
FORCE TherapeuticsForce Therapeutics is a powerful, episode-based digital care platform and research network designed to help clinicians… Learn more about FORCE Therapeutics.
Apollo Practice Management, LLP Reviews (21)
- ★★★★★16
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Apollo Practice Management is overwhelmingly well-regarded, with customers consistently praising responsive support and affordability against competitors in the physical therapy sector.
Users repeatedly highlight the company's customer service and its representative Randy by name, citing quick response times, patience during onboarding, and willingness to go beyond standard help. The software itself earns praise for being easy to use and customizable without hidden fees—office staff are included at no extra cost, and pricing scales by therapist count. Scheduling, billing workflows, and electronic patient reminders (text and email) are frequently cited as standout features. Several users mention switching from other PT software and preferring Apollo, particularly on cost and usability.
A handful of reviews note minor friction points: documentation and reporting setup can take time to learn, posting insurance EOBs is occasionally described as time-consuming, and one user wished for more custom report types. One review touches on the learning curve being steep initially, though the company's gradual onboarding approach is presented as a solution.
The feedback pattern is unusually consistent—20 of 21 reviews are 4 or 5 stars, with no substantive complaints about core functionality or service reliability. Users report successful migrations from competitor software and describe the product as stable over years of use.
★★★★★
Monday, September 18, 2017
“Great system for scheduling but posting and reporting a bit…”
Great system for scheduling but posting and reporting a bit difficult. The support is good, the price is excellent. The scheduling for the most part is very good, just wish we could have more custom types that we could get on a report. Randy gives excellent support and call or email responses are quick. The electronic reminders (text & email) are an excellent feature.
★★★★★
Monday, September 18, 2017
“Apollo is a great value for the price. And their…”
Apollo is a great value for the price. And their customer service is amazing!. Its easy to use and has options to customize. I love that they include office staff at no additional cost (including the schedule and billing templates), and they do not nickel and dime you with additional products, you just pay based on how many therapists you have.
★★★★★
Monday, September 18, 2017
“FANTASTIC! Randy and his team did an awesome job in…”
FANTASTIC! Randy and his team did an awesome job in helping us transition!. Freedom from small tasks that slowed us down. We have been able to streamline our clinic to be more efficient and less overhead costs. Apollo has freed us from many small tasks there we were duplicating in the past. We can work easier and be more prepared when patients arrive. Educating our staff on how the entire system works together has significantly helped in decreasing errors and increasing payment processing. Apollo's staff is quick to help and resolve issues - a huge thank you!
★★★★★
Sunday, September 17, 2017
“A very cusomizable platform, billing is straightforward, documentation take a…”
A very cusomizable platform, billing is straightforward, documentation take a while to figure out. Flexibility and responsiveness of the support team is great. They are frequently available within minutes, and will get back to you the same day.
★★★★★
Wednesday, September 13, 2017
“After years of researching software for my PT office, I…”
After years of researching software for my PT office, I am so lucky to have found Apollo! Their rapid billing, less paper clutter and reports features has made our life easy. Its extremely user-friendly. Its reasonable cost is a bonus. Apollo consists everything a physical therapy office is looking for including billing, software, scheduling.
★★★★★
Tuesday, September 12, 2017
“For a PT who would rather be using paper records,…”
For a PT who would rather be using paper records, it is a pretty user-friendly system. It is HIPAA secure. It is easy to use. We can speak to Randy about difficulties fairly quickly. Customer support truly cares about the quality and takes our concerns seriously. It is easy for more than one PT to access information about a patient. Headings are now customizable.
★★★★★
Thursday, May 12, 2016
“Apollo is just wonderful! I would recommend this software to…”
Apollo is just wonderful! I would recommend this software to everyone!. We are a physical therapy office who has been using Apollo for about 3 months. It is such a great system. Once you learn it you will wonder why you didn't get it sooner! They have great customer service. Every time I have a question, no matter how small, Randy is always willing to go above and beyond to help me out. Our previous software company was NEVER this helpful!!! So much information is literally at your fingertips with so many helpful reports. Best decision we ever made was getting the Apollo Practice Management software.
★★★★★
Friday, November 6, 2015
“Does everything we need. If there are issues, or other…”
Does everything we need. If there are issues, or other needs, support is very responsive. We have been using this software for years now. There were some issues early on, as new software tends to have, but the developers took our feedback seriously and were able to fix the issues, and change some features to be more user friendly. My 5 star rating for ease of use was not always the case. Today the product is solid. Changes are ongoing, to meet new industry standards, such as ICD-10, and improvements and additions based on user feedback, such as EMRs. If any issues result due to those, they are fixed promptly. The electronic scheduling remains my favorite part. We can quickly book patients. I've had some people mention it took 15 to 20 min longer to get 1 appointment at the MD office than it did to get a series of appointments with us. It's not the office staff slowing them down. That helps our company look good. Text/email reminders for appointments, as well as texts when appointments are booked, have also been popular with our patients. Being able to check that everyone scheduled has codes billed is a big plus.
★★★★★
Monday, June 1, 2015
“Easy to learn, easy to use and customer service is…”
Easy to learn, easy to use and customer service is great. Patient scheduling is seamless. Entering patient encounters is very user friendly and easy. Sending claims to insurance is quick and easy; claims rarely get rejected. Apollo keeps on top of new rules regarding sending claims so that I don't have to. Customer service returns calls/emails within 12-24 hours or less. It would be very beneficial if there were a specific method for posting refunds to patients and insurance companies. Posting insurance EOB's can be time consuming. My overall experience with Apollo has been positive. Randy goes above and beyond the call of duty to make sure questions are answered and concerns are addressed.
★★★★★
Friday, April 10, 2015
“Apollo product support is wonderful!! The software is inexpensive in…”
Apollo product support is wonderful!! The software is inexpensive in comparison to other products on the market. It has the features that are necessary in a billing software. I can say that the support I've gotten along the way has been phenomenal!! Randy is fun and easy to work with and is always willing to help when needed. It is certainly a process and Randy makes an effort to not overwhelm you in the beginning. He believes in a gradual learning curve. I think this has made it easier to learn overall. Randy brings his knowledge of the industry to the table and has given many helpful suggestions about other facets of the business that don't necessarily relate to the software.
