AlphaRacks Hosting
★★★★★ 3.0 · 128 Reviews
What is AlphaRacks Hosting?
AlphaRacks is a premium web hosting provider based in Los Angeles, CA. Initially started in 2006 as an on-site IT consultancy firm providing support to local businesses, the AlphaRacks brand was launched in 2013 offering mainstream premium hosting services to both web start-ups and large enterprises. We currently support over 40,000 clients of all sizes in over 100 countries worldwide. Services include cPanel web hosting, bare-metal dedicated servers, and virtual private servers, offered in both standardized and custom tailored configurations. Support is provided 24x7x365 by our in-house dedicated staff; services are provided by leveraging strategic partnerships of top tier facility and network providers, ensuring the services we deliver are highly available; which is backed by our service level promise agreement to you.
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AlphaRacks Hosting Reviews (128)
- ★★★★★64
- ★★★★★0
- ★★★★★0
- ★★★★★1
- ★★★★★63
Review Summary
Generated using AI from real user reviews
AlphaRacks Hosting is overwhelmingly unreliable and untrustworthy based on these recent reviews.
The vast majority of users report extended outages lasting days to months with no meaningful support responses. Complaints centre on servers going offline suddenly, tickets going unanswered for extended periods, and support staff either ignoring issues or providing generic, unhelpful replies. Multiple reviews mention the company acquiring other hosting brands—RIJX, WootHosting, WootLyHosting, HostMyBytes, PSK Hosting—and immediately degrading their service quality after takeover. Several customers describe the experience as a "nightmare" and warn others that positive reviews appear fake. One reviewer noted security issues including malware and coinminer infections on provisioned VPS instances, coupled with unauthorized recurring charges after cancellation.
A small minority of customers (roughly 10 reviews out of 50) report good performance, fast support, and good value, typically citing low cost and reliable uptime over months or years. However, these positive accounts are dwarfed by recent failures, and reviewers themselves note that the acquisition-related outages have destroyed previously good services. One defender suggested acquired customers should "give them time to settle," but current downtime has lasted weeks without resolution.
The consistent pattern across negative reviews—no communication during major outages, poor support responsiveness, and service degradation after company acquisitions—strongly suggests systemic operational and management problems. This is not a minor issue affecting a few users.
★★★★★
Monday, April 8, 2019
“BAD VPS HOST NODES! I have recently been encountering no…”
BAD VPS HOST NODES! I have recently been encountering no disk space left errors on my server only to find out that the host node in which my VPS is located is already at full capacity. They will just force you to switch nodes at the expense of having your data fully deleted. P.S. I have been switch to 4 different nodes and all of them have the same issue. They wouldn't bother upgrading their infrastructure. I would advise everyone to stay AWAY from them!
★★★★★
Monday, April 8, 2019
“I couldn't be more pleased/satisfied with the level of service…”
I couldn't be more pleased/satisfied with the level of service the AlphaRacks team extends to me whenever I have needed it. I have been hosting my two blogs, and 1 forum on alpharacks servers for the past few years and have been quite pleased w/ the service. I would recommend them.
★★★★★
Thursday, March 28, 2019
“We have been hosting our client's websites on Alpharacks' servers…”
We have been hosting our client's websites on Alpharacks' servers for the past few years, and overall we have been extremely pleased with their services. The support team are very willing, and accommodating.
★★★★★
Monday, March 25, 2019
“We have had an excellent experience with this joint. We…”
We have had an excellent experience with this joint. We are hosting 3 VPS servers with them and one Xeon Dedicated Server. No issues at all and I would recommend them.
★★★★★
Monday, March 18, 2019
“Awesome hosting company that you can trust. I was skeptical…”
Awesome hosting company that you can trust. I was skeptical at first, but time flew by and now I just paid for my third year of hosting with them. It’s been flawless! Did I mention the cost is at least half of what their competitors charge, too? :)
★★★★★
Monday, March 11, 2019
“Be warned these 5 star reviews are mostly fake. I…”
Be warned these 5 star reviews are mostly fake. I signed up with AlphaRacks January 2019 and uptime robot has monitored my site, and reports that it's been down constantly (85% uptime average over past 30 days). I purchased the reseller plan, but there is no way I'll be able to sell this. They've also been using canned response to support tickets (got the exact same response to two separate complaints about downtime).
★★★★★
Wednesday, March 6, 2019
“I have had a Linux VPS with cPanel from alpha…”
I have had a Linux VPS with cPanel from alpha racks for over 3 years now. I am by no means an expert in servers but I am somewhat technical. It's nice to know that alpha racks has always been there to assist in case I ever had any questions
★★★★★
Monday, March 4, 2019
“I am an IT manager for several companies. For the…”
I am an IT manager for several companies. For the websites I manage hosted at AlphaRacks, they are my favorite and least problematic because of how fast their servers are, and because I've never had a problem or downtime with them. If anyone's seeking a web host, AlphaRacks is totally worth at least looking at.
★★★★★
Monday, January 28, 2019
“Our company has been using AlphaRacks.com hosting services to power…”
Our company has been using AlphaRacks.com hosting services to power its applications and websites, and there is really not any other hosting partner we'd trust more than AlphaRacks. We would recommend them to the fullest.
★★★★★
Friday, January 25, 2019
“Their customer service is really fast and proficient. I have…”
Their customer service is really fast and proficient. I have around 30 websites hosted with AlphaRacks today
