Feedback Management Software
You know when a customer leaves after a bad experience, or a product feature nobody uses sits untouched? Feedback management software cuts through the guesswork by collecting customer opinions from multiple touchpoints and surfacing patterns you'd otherwise miss. Instead of scattered surveys, email complaints, and feature requests lost in Slack, you get structured feedback in one place, tagged and searchable. Teams use it to prioritise product roadmaps based on what customers actually want, spot service gaps before they become churn, and close the loop by showing customers their input led to real change. The result is faster iteration, stronger loyalty, and decisions grounded in what your audience is telling you, not what you assume they need. If you are after something more specific, have a look at our Survey Software, Customer Satisfaction Software, or Polling Software categories.
Customer Alliance is a Software-as-a-Service (SaaS) company based in Berlin, Germany, founded in 2009. It specializes in feedback management software tailored for the hospitality sector. The company aims to help organizations exceed customer expectations through its… Learn more about Customer Alliance.
Diduenjoy is a Paris-based SaaS company founded in 2013, specializing in customer experience and actionable feedback management. The company offers a platform that enables businesses to create, distribute, and analyze customer satisfaction questionnaires. It integrates… Learn more about Diduenjoy.
eKomi - The Feedback Company is a Berlin-based firm founded in 2008 by Michael Ambros. It is recognized as Europes leading independent provider of transaction-based reviews and ratings, having collected over 100 million customer reviews and served more than 100,000 businesses… Learn more about eKomi.
Feedbucket website feedback tool, is a script you install on your website. This enables users to submit website feedback through screenshots and recordings directly into your project management tool or ticketing system. Learn more about Feedbucket.
Foodback is a foodtech company based in Stavanger, Norway, founded in 2013. It specializes in providing a guest feedback solution for restaurants and a customer engagement platform for consumer goods brands. The company aims to help businesses gain actionable insights and… Learn more about Foodback.
Foxie helps IT and creative companies to grow sustainably by improving customer satisfaction and helping their experts succeed in their work. We are building a transparent AI-powered pulse tool that collects feedback about collaboration from both, the clients and the experts… Learn more about Foxie.
Collect website feedback from your team and clients, and export issues directly to Trello, Asana, Github, Jira and more Learn more about Fronter.
Obtaining timely, accurate customer feedback is hard. Surveys and focus groups are hard to orchestrate, costly, often biased and take precious time that businesses dont have. Chorus changes all that. It provides real-time customer feedback without the hassle. Our software… Learn more about GetChorus.com.
GuestRevu is a software-as-a-service (SaaS) company that provides technology solutions for the hospitality industry. Founded in 2014, it operates from offices in the United Kingdom and South Africa, serving clients in over 50 countries. The company focuses on guest feedback and… Learn more about GuestRevu.
Best used for tracking progress of feature requests, bug reports and general customer feedback. Customers can leave feedback on your hellonext page and you can keep them updated on your progress! Learn more about Hellonext.