Diduenjoy

Diduenjoy is a Paris-based SaaS company founded in 2013, specializing in customer experience and actionable feedback management. The company offers a platform that enables businesses to create, distribute, and analyze customer satisfaction questionnaires. It integrates seamlessly with popular business systems like Salesforce, Zendesk, and Microsoft Dynamics. Diduenjoy focuses on feedback collection through customizable questionnaires designed for user engagement. Their real-time analytics provide dashboards that help monitor feedback trends and trigger automated actions, enhancing customer service and retention. The company employs a methodology that combines marketing and data science principles to deliver reliable and actionable insights. With an annual revenue of 5 million and a team of 40 employees, Diduenjoy has successfully collected over 100,000 feedback responses, contributing to significant revenue increases for its clients.