What is Z.com?
Who is Z.com? Z.com is an industry-leading company, and they are one of the pioneers in terms of IPO in Japan; The company is part of the GMO Internet Group. It is proud to announce that they have helped over 10 million local businesses succeed on the Internet since 1995. Specialize in domain registration and web hosting solutions for individuals, small-medium enterprises and large companies. Choose Z.com if you are looking for: • Easy-to-use customer control panel • Live Chat Support • Affordable prices • All our hosting plans come with a free domain (1-year) Find out more about us: https://web.z.com/us/
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Z.com Reviews (181)
- ★★★★★176
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Z.com receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 stars. Users consistently praise affordable pricing, responsive support, and a user-friendly interface. The platform is frequently compared favorably to competitors like GoDaddy and HostGator, with particular appreciation for cheap domains, included free domains on hosting plans, and the ability to host 10 websites on personal accounts.
Support emerges as a major strength, with multiple reviewers naming specific agents (Veronica, Markus, Emely) for their patience, clarity, and quick problem resolution. Users highlight how support staff guide them through technical processes like domain transfers and website migrations step-by-step. The live chat channel in particular receives strong endorsements for real-time assistance.
One minor limitation appears in Review 22 and Review 43: inconsistent support quality (some agents less clear than others) and no weekend support hours, though staff are transparent that the team comprises humans rather than bots working standard shifts. A few users mention desire for additional features like PHP 8.1 or reseller hosting options. Overall, Z.com is recommended as especially suitable for beginners and small business owners seeking affordable, reliable service with strong personalized support.
★★★★★
Monday, May 31, 2021
“Huisin has been a great help, assisting me all the…”
Huisin has been a great help, assisting me all the way. Great job!
★★★★★
Monday, May 31, 2021
“Zann has been very supportive, many thanks!”
Zann has been very supportive, many thanks!
★★★★★
Friday, May 28, 2021
★★★★★
Friday, May 21, 2021
“They have the best prices for domain and hosting in…”
They have the best prices for domain and hosting in the Philippines. Support is OK and they were able to resolve my issues fast.
★★★★★
Tuesday, May 18, 2021
“The representative was so helpful Huisin was so helpful and…”
The representative was so helpful Huisin was so helpful and provides prompt solution to my concern.
★★★★★
Tuesday, May 18, 2021
★★★★★
Monday, May 17, 2021
“Veronica was very helpful. She guided me clearly and was…”
Veronica was very helpful. She guided me clearly and was very patient in answering all of my questions!
★★★★★
Monday, May 17, 2021
“The rep was very helpful, and she was quick to…”
The rep was very helpful, and she was quick to respond. Thank you!
★★★★★
Friday, May 14, 2021
“very accomodating and profesional. always bringing the best to help…”
very accomodating and profesional. always bringing the best to help a customer. keep up the good work.very much appreciated two thumbs up!!!
★★★★★
Friday, May 14, 2021
“My email and domain nameservers problem are solved. Thanks.”
My email and domain nameservers problem are solved. Thanks.
