WebServe Canada
★★★★★ 2.3 · 4 Reviews
What is WebServe Canada?
Webserve began with one straightforward goal: to develop the best possible shared web hosting plan for budget-conscious consumers and businesses. We work hard to continuously achieve that goal, searching out the best technology and hardware and making it affordable for all. Since our first day of business, Webserve has proven to be a reliable, low-cost source for the very latest in website hosting solutions. We know that customers like you demand maximum uptime, the best website building and management tools, and — perhaps most importantly — accessible and available technical support. We know that a website can be crucial to business and professional success, and that downtime can be devastating. We know you need to be able to count on us.
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WebServe Canada Reviews (4)
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★1
- ★★★★★2
Review Summary
Generated using AI from real user reviews
WebServe Canada draws sharply divided feedback, with most users reporting severe problems but one praising their service.
Three reviewers describe unresponsive customer support and unmet claims of 24/7 availability—specifically citing unreturned calls and emails. Two also report frequent server downtime, with outages occurring monthly and sometimes lasting over a day, contradicting advertised 99.9% uptime. One reviewer says the company refuses to issue compensation or accept cancellations when outages occur and often blames customers for downtime they didn't cause.
One five-star review presents a different experience, stating the company has been reliable over several years with few issues, strong uptime, and responsive tech support. This reviewer recommends the service.
The stark contrast between reviews—three highly negative against one very positive—suggests inconsistent service delivery or vastly different customer experiences. Potential buyers should weigh the predominant complaints about support responsiveness and downtime reliability carefully.
★★★★★
Wednesday, April 17, 2013
“Absolutely horrid customer service. Their claims of 24/7 have no…”
Absolutely horrid customer service. Their claims of 24/7 have no basis in reality. They do not answer the phone. They do not return email. I'd advise finding a different solution for your hosting needs.
★★★★★
Tuesday, March 12, 2013
“Very bad and rude customer service. Forget the 99.9% up…”
Very bad and rude customer service. Forget the 99.9% up time. The server gets down at least once every month and it often lasts more than 24 hours! They won't accept cancellations or issue you compensation for down time. They try to put the downtime on you most of the time, even if you did not change any configurations in a while. Seriously, be aware.
★★★★★
Tuesday, March 12, 2013
“One of the best hosting companies I have ever dealt…”
One of the best hosting companies I have ever dealt with, there has been few issues past couple of years but they've been taken care of. I have never had a problem with their uptime or tech support, I highly recommend them to anyone looking for a good reliable hosting company.
★★★★★
Wednesday, November 21, 2012
ETR“If+you're+thinking+of+using+WebServe+then+stop.+In+ten+years+of+being+in+business+never+once+have+I+come+across+such+a+poorly+run+company.+There+is+no+24+hour+tech+help+(although+they+claim+they+do).+No+one+ever+answers+a+phone+call+and+our+website+is+always+going+down.”
If+you're+thinking+of+using+WebServe+then+stop.+In+ten+years+of+being+in+business+never+once+have+I+come+across+such+a+poorly+run+company.+There+is+no+24+hour+tech+help+(although+they+claim+they+do).+No+one+ever+answers+a+phone+call+and+our+website+is+always+going+down.