What is WebHost.uk?
WebhostUK.Co.UK is one of the Best UK Web hosting Company specialized in offering Cloud Wordpress Hosting, Joomla Hosting, Magento hosting, Ecommerce Hosting. We also offer fully Managed Cloud VPS hosting & Dedicated Servers in top UK Datacenter. Webhost.UK.Net has a made a big name in Web hosting industry after stably offering lightning fast customer support since 2003 that too 24x7x365 days. Additionally WebhostUK LTD also offers Domain registration, SSL, Remote Backup services.
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WebHost.uk Reviews (79)
- ★★★★★60
- ★★★★★10
- ★★★★★2
- ★★★★★2
- ★★★★★5
Review Summary
Generated using AI from real user reviews
WebHost.uk earns overwhelming praise for responsive, knowledgeable support, but credibility concerns emerge in one detailed account.
Nearly all reviewers highlight fast live-chat support available 24/7, with staff often resolving issues within minutes. George Shaw and Rachel Davies are named repeatedly for patience, technical skill, and thoroughness. Users describe being helped through domain transfers, SSL setup, database problems, and complex configurations. Several long-term customers (3–10+ years) cite consistent service as reason for loyalty. Pricing is noted as competitive, and the cPanel interface is praised. One reviewer specifically contrasted WebHost.uk favourably against larger competitors like 1and1 and i-Page, citing faster response times and better attention to detail.
One scathing one-star review, however, alleges the company operates from India using a London serviced office address, claims financial instability, and reports contradictory technical advice across multiple staff members and poor English communication. The reviewer cites difficulty reaching the company by phone and inability to execute basic DNS record changes (MX redirection to Microsoft Exchange). This account directly contradicts the overwhelmingly positive pattern in other reviews.
The stark disconnect—49 five-star reviews centred on support quality versus one detailed critique of support competence and company legitimacy—warrants investigation before committing. The positive reviews are consistent in theme but do not address the corporate structure or phone accessibility issues raised in the negative review.
★★★★★
Friday, August 23, 2013
Robert Harrop Designs“I will start by saying that I am on a…”
I will start by saying that I am on a shared server, Webhost.uk.net used to be a decent company at one time and I personally have been a customer for almost three years now and to say that they have become the worst hosting partner is an understatement to say the least. Over the past six months I have had nothing but problems and the non-English support is patchy at best, if you get someone who actually knows what they are doing then you will be fine but if you end up with one of the ones that doesn't speak English all that well then lord help you honestly and when I am telling them that a server is down their response is simply a joke. It has become apparent to me that they are a customer of someone else and they have some large VPS that they have sliced and that is what you are buying which is all well and good (the prices are low I will give them that) but when things go bad they haven't got a clue how or why and it is a tad concerning when a web servers file permissions have been changed and they cannot tell you who or when it was done they just seem to shrug their shoulders and tell their customer "tuff we don't know who did it" they change your password at the drop of the hat rather than workout what has gone on. I have calculated that I have lost in excess of 30 hours in the last month alone sorting out issues and that is money I have now decided that I will not lose again and I am going to get myself a VPS of my own you can pick them up for as little as £9.99 a month with people like 123-reg or 1&1 and yes you do not get the friendly cPanel but you do get more access and a lot more stability.
★★★★★
Thursday, August 22, 2013
“So far, so good. Needed support quite late at night…”
So far, so good. Needed support quite late at night and I had them on live chat within minutes. Only downfall I can see at the moment is the minimum plan only has 4GB transfer bandwidth, and this includes your FTP'ing, so if you are developing your site directly onto the server, this can be eaten away quite quickly. However, they have said that they can reset the counter if necessary. The logs show a different between FTP and HTML bandwidth, so assume if they see 90% of the bandwidth has gone to FTP they'll understand that that was for development/site maintenance which is unavoidable. Time will tell tho on that.
★★★★★
Monday, August 19, 2013
Fort Purbrook Amateur Radio Club“Just renewed Linux Standard 'Shared' package for another two years…”
Just renewed Linux Standard 'Shared' package for another two years with the help of George in the Sales team. Invaluable assistance and great customer service. www.fparc.org.uk. Many thanks. Michael.
★★★★★
Friday, May 10, 2013
“Reseller account is excellent, the support provided on instant chat…”
Reseller account is excellent, the support provided on instant chat is first class, thanks.
★★★★★
Tuesday, April 2, 2013
Tadribat“Although I am on a small hosting plan, with WebHost.uk…”
Although I am on a small hosting plan, with WebHost.uk everything is about quality and support for the customer. The customer support is really great and will go to great measures to help the customer. Thumbs up to WebHost.uk and the team behind it.
★★★★★
Monday, March 25, 2013
2uk“I found WebHost to be very friendly and knowledgeable, they…”
I found WebHost to be very friendly and knowledgeable, they sorted out my issues straight away without any problems. They got on with the investigations on our server right away and everything got sorted in a speedy timescale. Excellent!
★★★★★
Wednesday, March 13, 2013
★★★★★
Thursday, March 7, 2013
OMS“We been using the dedicated server hosted by WebHost.uk for…”
We been using the dedicated server hosted by WebHost.uk for few months now and so far these guys are excellent. Online chat is the first point of contact for me and they have always sorted any issues there and then! Very pleased with the service. Would recommend them without any hesitation!
★★★★★
Tuesday, March 5, 2013
DM Sound Design“I'd just like to compliment you guys on your customer…”
I'd just like to compliment you guys on your customer services. You have been an excellent company to work with over the past few years and I will continue to recommend you to others.
★★★★★
Thursday, January 24, 2013
TheICTconsultant.com“Good response to technical issue using live chat.”
Good response to technical issue using live chat.