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UnitedLayer

★★★★★ 4.7 · 36 Reviews

What is UnitedLayer?

UnitedLayer is a global hybrid cloud solution provider offering colocation, private cloud hosting, managed cloud services, and multicloud management solutions. Its key industries include TMT, BFSI, Public Sector, Healthcare, Retail, Logistics, and Oil & Gas, with 300+ clients globally with its footprints spread across 100+ DC locations globally. UnitedLayer offers private cloud solutions under the United Private Cloud brand, offering an enterprise-grade G3 IaaS Private Cloud Solution which delivers 99.999% high availability, software-defined agility, and scalability with high performance (all-flash storage ranging from 1K-100K+ IOPS on 10g/40g/100g network fabric infrastructure) and locked down security. UnitedLayer provides integrated infrastructure management, including data center infrastructure management (DCIM), enabling clients to observe, monitor, and manage their hardware and virtual assets of the data center remotely from UnityOneCloud. It is also a cloud management platform (CMP) based on IP with APIs into multiple cloud providers and technologies to enable the management and monitoring of complex hybrid multi-cloud environments through a single pane of glass. It is offered both as a standalone product and with managed services. UnitedLayer's portfolio ecosystem includes: UnitedLayer colocation provides data center and colocation services with fully redundant infrastructure, superior outage protection, and a seamless software-defined 40G to 100G network. United Private Cloud provides a software-defined private cloud with On-Demand( VM, vRAM, vCPU ) powered by VMware, Hyper-v, Openstack, and bare metal. Cloud offerings can be installed in any Data Center to provide high-performance, optimized, highly secured, and highly available private cloud infrastructure. UnityOneCloud: SaaS platform for multi-cloud management of data centers, private clouds, and public clouds. It has plug-ins into AWS, Azure, OCI, GCP (including being used with Google to extend Anthos), and private cloud (VMware, OpenStack, KVM, and Hyper-V). UnitedLayer Managed Services capabilities include: 1. Consulting: Developing and creating blueprints, architecture frameworks, and management processes. Modernization of data center moving to a software-defined cloud (using virtualization, automation, and orchestration technologies). 2. Cloud Assessment and Migration: Includes data center and cloud infrastructure/application discovery and migrating data and applications across data centers and clouds. 3. Infrastructure and Database Management: Including OS and Hypervisor patching/management and managing AWS, Azure, OCI, and GCP. In addition, database patching and management, including MSSQL, MySQL, Oracle, SAP, and Mongo. 4. Container and Mesh Service Management: Providing container setup and management (k8s, Openshift, GKE, EKS, AKS) and mesh service setup and management (Istio, Anthos, AppMesh). 5. Managed Security: Provision of security solutions to protect infra and data. In addition, services include firewalls, DDOS protection, VPN, SSL/TLS, VLAN segmentation, access validation, encryption, restricted IP, and ports. 6. Managed compliance: Providing risk analysis and compliance management with audit-ready reporting. 7. Managed Backup: Access and offer backup and replication solutions using a defined best practice schedule that can be best customized to meet business objectives with enterprise-grade helpdesk support to monitor backup jobs and health. 8. Disaster recovery services: Offers highly customizable, client-specific Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO), follows a standard policy to auto invoke or customer approval for DR, practices rigorous DR drills defined by customers or as per UL SLA's. 9. SDDC design & implementation: Design, implementation, performance, and security testing of SD data centers and private clouds. 10. DevOps automation: Supports API-based integrations with tools like Terraform, Ansible, Chef, Nagios, Jenkins, Splunk, and Puppet for application and infrastructure automation and providing CI/CD pipeline implementation.

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UnitedLayer Reviews (36)

4.7
★★★★★
36 reviews
  • ★★★★★32
  • ★★★★★2
  • ★★★★★0
  • ★★★★★0
  • ★★★★★2

Review Summary

Generated using AI from real user reviews

UnitedLayer receives overwhelmingly positive feedback, though two recent reviewers report serious infrastructure problems. The vast majority of users praise reliable uptime, responsive support, and cost-effective pricing. Many highlight strong performance during migrations, easy scalability, and effective data security. Customers describe fast issue resolution—often within hours—and commend the team's project management and integration expertise. Multi-year clients report confidence in the service and willingness to expand their deployments.

However, two users give 1-star ratings, citing frequent outages at the San Francisco facility and deteriorating service quality under recent management changes. One reports "at least a few blackouts a month" at a specific address, while the other criticizes their hybrid cloud offering for lack of uptime. Both suggest they are waiting to leave once contracts expire. These negative reviews are notably sparse against the 34 positive ones, but they describe operational issues severe enough to warrant investigation if San Francisco colocation is part of your requirement.

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