What is TrackerRMS?
TrackerRMS is a web-based recruitment management solution designed for recruiting professionals across all industries. The solution allows businesses to streamline the entire recruitment workflow, right from candidate sourcing and placement to employee onboarding. The browser-based solution can be used to manage sales, CRM, recruiting and onboarding activities from any Internet browser on different systems including laptops, mobile devices and tablets. TrackerRMS allows recruiting agencies or consultants to post open job positions on multiple job boards. The solution automatically builds an applicant database from the applications received and lets recruiters shortlist applicants based on the skill-sets, work experience, job location or any other selection criteria. TrackerRMS candidate management feature helps to streamline the entire application cycle of the candidates. Recruiters can view and update the progress of candidates during their selection process. With TrackerRMS Mobile application, recruiters can access candidates' information, search candidates, contacts and placements from their mobile devices. The solution can also integrate with leading email service applications such as MS Outlook and Gmail for synchronizing contact details and communication history.
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TrackerRMS Reviews (150)
- ★★★★★105
- ★★★★★45
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
TrackerRMS wins strong praise for ease of use and customer service, making it a solid choice for staffing and recruiting teams. Users consistently highlight the intuitive interface, customizable workflows, and templates that automate multi-step processes—like sending contracts while updating candidate and job statuses simultaneously. The platform handles both ATS and CRM functions, letting some teams consolidate multiple systems and reduce costs. Migration from competing platforms is reportedly handled carefully, with dedicated staff ensuring data integrity.
Customer support emerges as a standout strength across nearly all reviews. Named representatives receive individual recognition for responsiveness, patience, and genuine investment in client success. Users also praise the product's stability, web-based accessibility, reporting flexibility, and integrated features like email tracking, SMS messaging, and built-in tools such as margin calculators.
Criticisms are sparse but consistent: a few users mention search functionality could be easier, and one notes that manually created fields sometimes don't auto-populate in workflows. Another wishes the SMS character limit were higher. A handful of reviews reference occasional glitches and anticipation for upcoming updates, though no major pain points emerge. Overall, satisfaction is overwhelmingly positive, with most reviewers recommending the system to peers in staffing and recruiting.
★★★★★
Friday, December 1, 2017
“Great. Very efficient and easy to use. We love it.…”
Great. Very efficient and easy to use. We love it. Pros Streamlines all of our work. Makes scheduling easier. Easy to build reports. Great customer service.
★★★★★
Friday, December 1, 2017
“Very versatile and user friendly! Pros Tracking and reporting versatility.…”
Very versatile and user friendly! Pros Tracking and reporting versatility. The ability to customize fields. Customer support is very knowledgeable, patient and available.
★★★★★
Friday, December 1, 2017
“Very easy to use and very robust Great system and…”
Very easy to use and very robust Great system and would highly recommend it to anyone. Pros Texting feature, ability to say in contact with candidate, ease of use, operating solely out of this system. Cons The only bad thing I will say and its not even TrackerRMS, but I wish out limit on text feature was longer.
★★★★★
Friday, December 1, 2017
“Great system, great support Tracker RMS has been fabulous to…”
Great system, great support Tracker RMS has been fabulous to deal with. Calm, knowledgeable, patient, with great client focus. Very happy with the sales and integration (so far). Pros - intuitive interface - flexible configuration - clean, clear layout - feature-rich - good crm module
★★★★★
Friday, December 1, 2017
“The system has been easy to use and is seamless…”
The system has been easy to use and is seamless with other software. Customer service has always been available to help and answer questions. Customer service has been excellent! One of the rep in particular has been instrumental and a great help in teaching me the Tracker System! Pros So far it is easy to use. It has made like easier in tracking candidates as well as clients in a workflow process. We are getting closer to being paperless.
★★★★★
Friday, December 1, 2017
“Fantastic features for any staffing model! Pros I have used…”
Fantastic features for any staffing model! Pros I have used mutiple ATS based systems before, TrackerRMS is the best! It has a fantastic Candidate/Sales Mgmt software. Everything from bulk candidate upload, excel contact uploads, lead and reference management and a very interactive and managed ACTIVITY tracker for each contact or candidate. Also the campaign/email features are simply great! In addition this product allows you to manage all the back end financial as well and has a built in timesheet portal as well. Customer service is fantastic as well! Customer representatives were extremly thoughtful and helpful!
★★★★★
Friday, December 1, 2017
“Good system that is working well forus. Thanks for all…”
Good system that is working well forus. Thanks for all the support. Rep is terrific. The training she provides is excellent as is her availability to answer our questions. Pros The system is very easy to use, has relevant fields. It is also very adaptable to our needs. The customer support has also been great.
★★★★★
Wednesday, November 1, 2017
“Very happy with Tracker RMS Pros very easy to use.…”
Very happy with Tracker RMS Pros very easy to use. easy to load resumes and search key words. great place to keep track of recruiting information. Cons I've created some manual fields which are great but sometimes those fields don't automatically populate in "workflow". I probably just need to call Tracker to have them help me fix it. They are always responsive in helping me figure things out and customize things how I would like them.
★★★★★
Wednesday, November 1, 2017
“Overall using TrackerRMS has been pleasant and very useful Thank…”
Overall using TrackerRMS has been pleasant and very useful Thank you. Pros The customer support from both Michelle Crisp and now Courtney Harchak has been amazing. Both ladies have been instrumental in helping us navigate this tool efficiently over the months. We certainly look forward to working with Courtney and to understand TrackerRMS fully.
★★★★★
Wednesday, November 1, 2017
“Great RMS Great customer service--responsiveness If you need a system…”
Great RMS Great customer service--responsiveness If you need a system that can be easily customized to your needs-this is it Workflows are easy to build around our day to day processes. Pros I like the custom fields and ability to modify to meet our specific needs. Reasonably priced. Great customer service responsiveness.
