What is TrackerRMS?
TrackerRMS is a web-based recruitment management solution designed for recruiting professionals across all industries. The solution allows businesses to streamline the entire recruitment workflow, right from candidate sourcing and placement to employee onboarding. The browser-based solution can be used to manage sales, CRM, recruiting and onboarding activities from any Internet browser on different systems including laptops, mobile devices and tablets. TrackerRMS allows recruiting agencies or consultants to post open job positions on multiple job boards. The solution automatically builds an applicant database from the applications received and lets recruiters shortlist applicants based on the skill-sets, work experience, job location or any other selection criteria. TrackerRMS candidate management feature helps to streamline the entire application cycle of the candidates. Recruiters can view and update the progress of candidates during their selection process. With TrackerRMS Mobile application, recruiters can access candidates' information, search candidates, contacts and placements from their mobile devices. The solution can also integrate with leading email service applications such as MS Outlook and Gmail for synchronizing contact details and communication history.
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TrackerRMS Reviews (150)
- ★★★★★105
- ★★★★★45
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
TrackerRMS wins strong praise for ease of use and customer service, making it a solid choice for staffing and recruiting teams. Users consistently highlight the intuitive interface, customizable workflows, and templates that automate multi-step processes—like sending contracts while updating candidate and job statuses simultaneously. The platform handles both ATS and CRM functions, letting some teams consolidate multiple systems and reduce costs. Migration from competing platforms is reportedly handled carefully, with dedicated staff ensuring data integrity.
Customer support emerges as a standout strength across nearly all reviews. Named representatives receive individual recognition for responsiveness, patience, and genuine investment in client success. Users also praise the product's stability, web-based accessibility, reporting flexibility, and integrated features like email tracking, SMS messaging, and built-in tools such as margin calculators.
Criticisms are sparse but consistent: a few users mention search functionality could be easier, and one notes that manually created fields sometimes don't auto-populate in workflows. Another wishes the SMS character limit were higher. A handful of reviews reference occasional glitches and anticipation for upcoming updates, though no major pain points emerge. Overall, satisfaction is overwhelmingly positive, with most reviewers recommending the system to peers in staffing and recruiting.
★★★★★
Thursday, March 1, 2018
“Great CRM and ATS Tool Pros That it allows us…”
Great CRM and ATS Tool Pros That it allows us to use one tool for both candidate and client side of things, along with a lot of other features.
★★★★★
Thursday, March 1, 2018
“Excellent Customer Service: help me to quickly understand and customize…”
Excellent Customer Service: help me to quickly understand and customize the software to meet my style and needs. Customer Service helps me to quickly understand and customize the software to meet my needs. Now I hit the ground running when I use tracker. Thank you! Pros Excellent customer service. Her coaching is thorough. She communicates patiently and clearly. She Saves me time. She's cordial and has provided me with useful ideas for my personalized style of Tracker use. The software Is user friendly. Thorough. Customizable.
★★★★★
Thursday, March 1, 2018
“Great Product for Organization and Efficiency One of the rep…”
Great Product for Organization and Efficiency One of the rep is a superstar Tracker Trainer! Thank you for all of your help and support. Pros Ease of use, increased efficiency, streamlined work flow and organization. After using several Applicant Tracking Systems, Tracker stands apart from the competition.
★★★★★
Thursday, February 1, 2018
“Wonderful candidate management system Pros Ease of use, logical setup.…”
Wonderful candidate management system Pros Ease of use, logical setup. We are a startup recruiter firm and have Tracker has become an essential part of our recruiting process
★★★★★
Thursday, February 1, 2018
“Great Customer Support Pros For the most part TrackerRMS is…”
Great Customer Support Pros For the most part TrackerRMS is very self explanatory. In the event that I do have a question, their support staff is easily accessible, accommodating and genuine in their efforts to help. I recommend this product and their services to anyone looking for a new and streamlined option.
★★★★★
Thursday, February 1, 2018
“The experience is always great Customer support has been very…”
The experience is always great Customer support has been very helpful and it is a great pleasure to speak with her, she is always ready to help and always with good energy and lots of patience. Pros I'm still learning about the product, but it seems to be easy to use and straight forward. It has excellent features and allows you to track the emails to the system, create new contacts from outlook, which save an incredibly amount of time. It also has metrics and analytics features to track performance and create reports as well as help us have a lot of information for our advantage.
★★★★★
Thursday, February 1, 2018
“Great product with even better support One of the rep…”
Great product with even better support One of the rep is the best! She's always quick to assist me when I need it. She's very professional and personable. Pros Tracker is easy to use and allows us to customize reports to meet our business needs. We love having dedicated support for when we have questions or would like to learn more about the functionality.
★★★★★
Thursday, February 1, 2018
“Very hands on customer service and easy functionality Pros Very…”
Very hands on customer service and easy functionality Pros Very customizable for reporting, streamlined for quick use and has many tools (like a margin calculator that are helpful)
★★★★★
Thursday, February 1, 2018
“Great Platform Pros Very fast and it rarely lags or…”
Great Platform Pros Very fast and it rarely lags or freezes. It is pretty simple to get the hang of. It rarely goes down for extended periods of time.
★★★★★
Thursday, February 1, 2018
“Easy to use interface, very customizable. Pros The easy of…”
Easy to use interface, very customizable. Pros The easy of use is great. I like the ability to customize every aspect of the program from layout to user specific fields. Excellent customer service. Any issues are dealt with in a timely fashion.
