SupportZebra

SupportZebra is a Business Process Outsourcing (BPO) company based in Houston, Texas, with a significant operational center in the Philippines. Founded in 2001, the company has expanded from a small team to over 600 employees representing more than 12 nationalities. SupportZebra specializes in building scalable customer support teams for eCommerce and SaaS businesses, offering services such as phone, chat, and email support, back-office support, recruitment process outsourcing, content moderation, and technical support. The company is known for its flexibility, providing customizable support teams that can start with just a few agents and grow to meet client needs. SupportZebra utilizes advanced technology platforms to enhance customer experience and operational efficiency, integrating AI-driven automation to improve performance metrics for clients. Additionally, the company is committed to social responsibility, partnering with charities and supporting local communities through various initiatives. Their focus on customer satisfaction and community involvement reflects their dedication to delivering quality service and fostering a positive corporate culture.