What is SuperSaaS?
Get a free personal assistant to manage your schedule, only better. With SuperSaaS by your side, you dont waste time in to and fro emails. Stay available to your clients 24/7, send automatic SMS/email reminders, create waiting lists, custom forms, accept online payments and credit system, sync google calendar, customize layout to match your brand, integrate in your website, design your own promotions, control access, set pricing rules and more. Available in 30+ languages.
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SuperSaaS Reviews (172)
- ★★★★★160
- ★★★★★11
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SuperSaaS earns nearly universal praise from users, though it requires upfront effort and has some functional limitations.
Users consistently highlight the software's flexibility and customization, which lets it adapt to diverse business models—from yoga studios to karaoke venues to university appointment systems. The affordability (free for light use, low cost to upgrade) and responsive customer support stand out as major strengths. Many report that the system saves significant time by letting clients self-serve, cutting administrative overhead and reducing phone calls and emails. The ease of use for end clients is repeatedly mentioned as a key benefit, though some note setup can be tedious for administrators.
The main criticisms cluster around three areas. Interface age is the most common complaint—users want a more modern design and clearer navigation, though most say functionality trumps aesthetics. Limited reporting features are mentioned several times; users wish they could easily export schedules, attendance lists, or payment summaries. A handful of users note missing specific features: batch upload of schedules, the ability to book multiple rooms in one transaction, calendar form data persistence, and payment options beyond PayPal.
No phone support is available (email only), which some see as a drawback, though responses are praised as quick and thorough. A few users mention occasional downtime and note that the system's power comes with a learning curve—it rewards moderately tech-savvy users more than those seeking a plug-and-play solution.
★★★★★
Monday, December 5, 2016
“Diamond in the RoughI operate a gym in Tokyo, Japan…”
Diamond in the RoughI operate a gym in Tokyo, Japan and needed a system for individual clients to sign up for classes. We started out as a small operation so our requirements were simple. I researched several different scheduling options and created free trial accounts. All of the options I tried were less than ideal for different reasons. Some were unjustifiably expensive while others had so many features (that we didn't need) that it made finding what we wanted a chore. Then we found SuperSaaS amongst all the others. It was simple both in design and function, and yet the system allowed me to do many practical operations I didn't even realize I would want to do. And with a clean interface it was easy to manage. The price is unbeatable, and their customer service is quick and spot on. Of all the scheduling systems out there this one is truly a diamond in the rough.I highly recommend SuperSaaS to any small business looking for an affordable and easy to use scheduling system. Easy to use on desktop and mobile. Price. As a schesuling system it did everything I wanted it to do. It would be nice to have a dedicated app for it (instead of just creating a button on the home screen that points to the mobile site), but I realize the investment it takes to build an app.
★★★★★
Wednesday, November 23, 2016
“Great SchedulerMy patients can book an appointment and seem happy…”
Great SchedulerMy patients can book an appointment and seem happy with the website scheduler. Fast feedback on technical issues. Great value and ease of patient use. Highly recommended for its integration and patient booking.Ease of patients booking.No direct phone technical assistance
★★★★★
Monday, November 21, 2016
“First Time SuperSaaS use for a clubI searched last year…”
First Time SuperSaaS use for a clubI searched last year for a booking service and found yours.This fall I implemented for my local Archery Club.The service has a few limitations that as you note are probably already part of a typical feature request list.Several business software that I deal with send out their lists - I would be interested in seeing that if you have it on an typical email notification.However every software has it's limitations that typically only suit at little as 50% of someone's process.Your pricing / business model certainly fits fresh starts and price constrained clubs as well as large commercial operations.With your customer response I have felt confident already to send an Affiliate link to two clubs and an activity business startup.At some point I could see providing this at your reseller program with one of my companies.Low cost start-upEasy configuration of a database - flexible on the fly changes
★★★★★
Friday, November 11, 2016
“Excellent product and serviceEvery time I had a question or…”
Excellent product and serviceEvery time I had a question or problem the staff at SuperSaaS responded immediately and were always pleasant to work with.
★★★★★
Thursday, October 27, 2016
“Best online schedule!SuperSaaS has helped me spend far less time…”
Best online schedule!SuperSaaS has helped me spend far less time on admin so I can focus on growing my business and making it easy for my customers to book whenever it suits them. They don't have to wait to find out when I'm available or if their appointment is confirmed - I love that it all happens automatically! And I could set up my appointment schedule just the way I wanted it. I could use the free version for as long as I wanted and when my business starting growing, the subscription wasn't a knock. Such great options when you're setting it up.
★★★★★
Wednesday, October 26, 2016
“Exceeded my ExpectationsI have recommended SuperSaas to other schools in…”
Exceeded my ExpectationsI have recommended SuperSaas to other schools in my district, and it is being used by a growing number of our sites for space and equipment management. The program does everything we need it to do, and the excellent customer support is the main reason I¿m happy to continue recommending the site whenever I get a chance.
★★★★★
Monday, October 24, 2016
“Customize your website to your needsAs someone who has never…”
Customize your website to your needsAs someone who has never made a website before, Super Saas provided options I had not considered before. The layout is user friendly and provides customers with intuitive use.Embedded features that can be selected or removedSometimes difficult to navigate between which information falls in each section (ex. which blurb is attached to which form of confirmation e-mail)
★★★★★
Friday, September 25, 2015
“AWESOME!! So great for small business!Super easy to set up…”
AWESOME!! So great for small business!Super easy to set up and use. My clients are able to book and also get reminders for their reserved classes they are to attend. Great system!Easy to use and set up.Would love an app to have clients reserve their spots.
★★★★★
Tuesday, December 10, 2013
“My Review.Supersaas is very useful for our B&B, but it…”
My Review.Supersaas is very useful for our B&B, but it would be very much more useful if there were more options on getting data OUT of SuperSaas, including some form of data manipulation within the program. Yes, I can take data out, and then import it into Excel or Access to manipulate the data into the format I want, but this is scrappy, and is not easily automated.
★★★★★
Tuesday, December 10, 2013
“Great, but this app isn't being developedThis works well, although…”
Great, but this app isn't being developedThis works well, although it is impossible to receive appointments that sync with Outlook for Mac and this is a nuisance. Also, the program is poor for working with appointments in different time zones. This means that a person in a different time zone still sees the calendar in your time zone and this creates scheduling difficulties. Customer service is excellent responding to issues really quickly, but this app has received zero upgrades in the last two years. I haven't seen a single improvement added to what I first started using. I am concerned that my needs are now growing beyond this program and I am looking for more comprehensive solutions. When I have asked for improvements I have just got the "it depends on how many others request it" response.
