What is Sibername?
Sibername.com Internet and Software Technologies Incorporated is an all Canadian company located in Ottawa, Ontario. Since 2000 We have been providing Domain Name Registration and Web Site Hosting services to a wide range of companies.
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Sibername Reviews (111)
- ★★★★★94
- ★★★★★7
- ★★★★★0
- ★★★★★5
- ★★★★★5
Review Summary
Generated using AI from real user reviews
Sibername delivers strong customer support that keeps most long-term users loyal, though billing practices and service consistency remain real pain points for others.
The overwhelming majority of recent reviews praise fast, helpful support and personal service. Customers repeatedly mention response times under an hour, staff going above and beyond to solve problems even outside the contracted scope, and genuine willingness to help. Many have stayed 10+ years, citing reliability and professional handling of complex technical requests. A few users also note competitive pricing and a straightforward, no-frills website.
However, negative reviews reveal serious issues. Some customers report service degradation over time, with multiple server outages, email failures, and slow domain transfers (11 days in one case). Others flagged billing problems: unexpected charges, double invoicing, payment processing fees, and domain auto-renewal with little warning. One reviewer described an exchange with the owner as threatening when disputing an overcharge. A few also mentioned difficulty with transfers away from Sibername, including alleged blocking of admin emails—practices they claim violate ICANN rules. The Weebly integration drew criticism for poor support.
The split is stark: loyal customers experiencing reliable support versus former customers scarred by downtime, billing errors, and obstruction. The size of the gap suggests service quality may depend heavily on account type, tenure, or support staff assigned.
★★★★★
Friday, September 27, 2013
Beepkeep.org“I have been with Sibername.com for almost 3 years now…”
I have been with Sibername.com for almost 3 years now and they have always been my favorite and I don’t think they have ever let me down. I'd like to say that the website's interface is easy to understand, and there's a manageable level of upselling, less than other companies. They offer a wide range of unique domain name extensions to register at reasonable rates. Pricing is comparable with other well-liked registrars. A quick Google search will also reveal some potential coupon codes I could use to save some money if needed. I would also like to add that doing routine things such as dns changes, nameserver updates and registrar transfers is extremely simple with Sibername. It is a simple domain registration site, with a handful of helpful features that are popular with reviews. I like it. Recommended!
★★★★★
Wednesday, August 28, 2013
Caliber Fitness“This is the very best hosting service I have come…”
This is the very best hosting service I have come across. I own a consortium of websites and have had to move all of them to a dedicated hosting site and after careful research, I knew Sibername was a perfect match for my needs. Sibername was the only company out there to provide extensive storage and real time customer service for their shared web hosting. I have never had any issue and they have provided me with support that cannot be beaten by any competitor.
★★★★★
Friday, August 23, 2013
“Awesome company! Sibername has been easy to deal with and…”
Awesome company! Sibername has been easy to deal with and has definitely created a hosting solution that is reliable and affordable. Highly recommended.
★★★★★
Thursday, August 15, 2013
“Great customer service, and is perfect for what I need…”
Great customer service, and is perfect for what I need it for. I've very picky when it comes to online servers, but this is user friendly, easy to access and figure out, and the web design looks great! Immediate response to all of my questions and concerns. Very reliable. Highly recommended. Extremely good.
★★★★★
Monday, August 5, 2013
Labels and MORE“I enjoyed the site it was more than I expected.…”
I enjoyed the site it was more than I expected. I plan to use this service in the future, Thank goodness for Sibername!
★★★★★
Monday, August 5, 2013
Family-site.info“I decided to buy both hosting and reg domains at…”
I decided to buy both hosting and reg domains at sibername.com, although my friends recommeded me "not to put all the eggs in one basket". Got to know it is an ICANN, CIRA and Eurid accredited domain registrar. And having looked at other Domain Registrars, must say their pricing is comparable. I got really professional customer service, the support guys are responsive and always ready to explain everything I need to know. As for their server speeds, they are standard. Everything works good. I've noticed that they started to offer .PW domains. They're open, it means that anyone can register it. Even started thinking to reg one. In conclusion, if you are looking for reliable place to register domains, sibername.com is the way to go to. Thanks!
★★★★★
Friday, June 7, 2013
“I tried this out a few weeks ago, and I…”
I tried this out a few weeks ago, and I have not been disappointed. I've used a couple websites like this before and this is easily the best customer service I have ever received. I definitely recommend to others.
★★★★★
Tuesday, May 28, 2013
Eggs From Jesus“My friend recommended Sibername, so I decided to give it…”
My friend recommended Sibername, so I decided to give it a shot and I'm glad I did. The customer service is excellent.
★★★★★
Tuesday, May 14, 2013
Angle SERP“Sibername has provided me with great service every time that…”
Sibername has provided me with great service every time that I've been in contact with them and have given me a great hosting service that finally meets my needs. Would definitely recommend.
★★★★★
Monday, March 18, 2013
Angels Photography“My company will grow with Sibername and their excellent service…”
My company will grow with Sibername and their excellent service and prices day by day. Please keep up your customer services as well as your great support.