What is ServerPoint?
In 1998, a group of software developers had an idea of creating a developer friendly hosting service to host the applications they developed for their clients. But they knew from the get-go they'd have to do things differently, to be better. And so, ServerPoint.Com was born – a web hosting company that is different. The entire infrastructure of ServerPoint.Com was built in-house from the ground up.Using high quality hardware and server components, the team behind ServerPoint.Com created a unique hosting solution to give people an easy, reliable way to run their applications and get their ideas online. We are a fully self-funded, profitable company with a proven track record of consistentlyhigh quality service.We are not resellers of another company. We own and operate our own network and our own servers. Our customers love us and refer friends to us because they know that all websites and valuable online assets are safe with us. We invest heavily in our hosting infrastructure and take every precaution to ensure high performance, security and maximum uptime for your websites. We are constantly working to improve our products and servicesand we regularly upgrade our infrastructure with top quality serverhardware and networking gear. No other webhost invests more money per customer than we do at ServerPoint.Com! In addition, our knowledgeable, highly trained customer support staff is always there for you 24/7/365 to assist you in any way possible! From the power of dedicated servers to flexibility of cloud virtual machines,ServerPoint.Com has everything you need for high-performance, reliable web hosting.
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ServerPoint Reviews (30)
- ★★★★★29
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
ServerPoint enjoys overwhelming customer loyalty, with 29 of 30 reviews praising the service at 5 stars, though one recent account-suspension complaint suggests potential friction points in onboarding or support resolution.
Long-term customers dominate the feedback—many have been with ServerPoint for 10, 13, or even 25 years—and consistently cite quick, reliable technical support and high uptime as reasons they stay. Users repeatedly highlight that staff are friendly, knowledgeable, and available around the clock, and several mention the service compares favorably to competitors like SoftLayer, Hostgator, and GoDaddy. Pricing also appears competitive relative to the service quality.
The one serious detractor describes a suspended account after failed login attempts, a deposit payment of $35 that was not returned, and what they felt was an unhelpful support response lacking clarity or refund authorization. The reviewer requested escalation but the review cuts off mid-complaint, leaving the resolution unclear.
The gap between nearly universal 5-star sentiment and this single negative experience is striking. The complaint touches on account security protocol and payment refund handling—areas where clearer communication or escalation paths might prevent future dissatisfaction—but the weight of evidence points to ServerPoint as a stable, customer-focused provider with exceptionally strong retention.
★★★★★
Monday, February 10, 2014
“Serverpoint has been our choice for dedicated and virtual servers…”
Serverpoint has been our choice for dedicated and virtual servers for nearly five years. They do an amazing job and their customer service is second to none. No matter what time, day or night, they are always available to help with the very small amount of issues that rise.
★★★★★
Monday, August 19, 2013
CharlestonWeddingPhotographers.com“If I could give ServerPoint a 1000 on a scale…”
If I could give ServerPoint a 1000 on a scale of 1-10 I would. We have been with them since 1998, just after their creation. They have been courteous and helpful in every way possible. I mean 100% of the time-no less. We would highly recommend them to anyone in search of a hosting company. Many thanks to such a great team!
★★★★★
Monday, July 29, 2013
Thinking Applied“Years of consistently prompt and excellent customer service.”
Years of consistently prompt and excellent customer service.
★★★★★
Tuesday, July 9, 2013
Navigator Software Solutions“I just wanted the staff at ServerPoint.com to know that…”
I just wanted the staff at ServerPoint.com to know that I've tested approximately 5 VDS/VPS servers during the past 2 weeks and reviewed probably 25. While I've only posted a couple of trouble tickets, the response time by the ServerPoint staff has been incredible (very quick) and it certainly does add an additional layer of comfort when making the decision with regard to which VPS may be the final choice. Thanks again for your great service.
★★★★★
Tuesday, June 18, 2013
Pacific Polish Pottery“There are few companies that truly earn a five star…”
There are few companies that truly earn a five star from me. Server Point is a five star company. Stellar customer service and their response time is the quickest I have experienced anywhere. Every time. This is one of those companies that will help your business grow. They are invaluable to me. In my business, our website presence is everything and knowing that my needs in this area are being taken care of in such a professional and knowledgeable way makes my job so much easier.
★★★★★
Wednesday, April 17, 2013
“I have been using ServerPoint for quite some time now…”
I have been using ServerPoint for quite some time now and they are on top of everything. It makes my small business so much easier to handle. They have the best of the best live help there is.
★★★★★
Friday, April 5, 2013
Amy Nieto Photography“I have been hosting my website with ServerPoint for nearly…”
I have been hosting my website with ServerPoint for nearly a decade now and their service has always been beyond excellent. Their customer service people comprehend the sense of urgency we business people require whenever an issue arises. They take care of my business so I never have to worry about losing a client due to a faulty host. Thank you ServerPoint, for being a friend of small businesses everywhere!
★★★★★
Wednesday, April 3, 2013
Geek Internet Development, LLP“We have two servers with ServerPoint and their customer service…”
We have two servers with ServerPoint and their customer service is amazing. In my opinion, they are steps above the rest. I have yet to experience any downtime. Their troubleshooting department is available online 24/7. The technicians they have working for them are extremely knowledgeable and eager to help you with any issue or question you may have. I would highly recommend any of their services.
★★★★★
Wednesday, April 3, 2013
Privatedefenseagency.com“They setup our WordPress theme in less than an hour.…”
They setup our WordPress theme in less than an hour. If I have an issue they are always there to solve it fast. Great team.
★★★★★
Tuesday, March 19, 2013
www.survivalcrew.com“Great support 24/7. Staff is very friendly and helpful. They…”
Great support 24/7. Staff is very friendly and helpful. They have manage all my ventures for the past 7 years.